Set up and manage your Samsung account
Not only does your Samsung account give you access to exclusive apps, like SmartThings and Samsung Pay, it lets you back up, restore, and sync your data between multiple devices, and more. This will also help if you forget your ID or password. Some features may vary by device and country so remember to keep your information up to date.
Note: Available settings and screens may vary by wireless service provider, software version, and device.
Set up a Samsung account
Set up an account on your phone or tablet
Galaxy phones and tablets have Samsung account software built right into their settings. If you haven't signed in while setting up your device, you can sign in later by going to Settings and tapping Samsung account at the top. You can enter your email or phone number if you have an existing account, or tap continue with Google, tap Create Account or Find ID.
Note: If your phone is already logged in to a Samsung account, you will need to log out of that account. See the section titled Log out or remove your account.
Set up an account on a computer
To make or sign into a Samsung account from a computer, you'll need to use an internet browser.
Note: Only one Samsung account is supported per email address.
You can log in here, or click Sign up here to make a new account.
Enter your information, and then click NEXT to complete setup.
Set up an account on a Samsung TV
You can also create or sign into a Samsung account using a Samsung TV.
Note: If your TV is already logged in to a Samsung account, you will need to log out of that account. See the section titled Log out or remove your account.
On your TV, navigate to and select Settings, and then select General.
Select System Manager, and then select Samsung Account.
You can log in here, or create a new account. Follow the on-screen instructions to add your account.
If you have problems with your Samsung Account, please contact us.
Manage your Samsung account to change your email, phone, password, etc.
If it's been awhile since you set up your Samsung account, some of your info might be out of date. You can update your information any time from your phone, tablet, or computer.
Manage your account on a phone or tablet
To manage your account from a phone or tablet, open Settings and then tap your name at the top. Tap profile info and then tap the info you want to change. Make your edits, and then tap Save.
Manage your account on a computer
Click your name in the upper right corner. Click My Account, and then click My Account Info.
Enter the information you want to update. When you're done, click Save at the bottom of the screen to save changes.
If you want to change your email address, click Samsung Account settings. Click Email ID, and follow the on-screen prompts to finish.
Manage your account on a TV
To manage your account from your TV, navigate to Settings.
Select General, and then select System Manager.
Select Samsung Account, and then select My Account.
If you need to update your region or country, you'll have to contact Samsung Support. You won't be able to do this from your phone, tablet, or computer.
Changing your country will delete your purchase history, as well as the following services:
- Find My Mobile
- Samsung account (SEMS)
- Call & text on other devices
- Samsung Cloud
- Samsung Apps (Android)
- Samsung Notes
- S Health
- Samsung Pay
- Samsung Payment Service
- Easy Signup
If you have problems with your Samsung Account, please contact us.
Find your Samsung ID
If you forgot the ID to your Samsung account, there is no need to worry.
You can find it on your phone or a computer using the account retrieval page on the Samsung website. Enter your information and then select FIND MY ID. Your Samsung account ID (email address) will be partially displayed.
If you still have difficulty recovering your ID, please contact us for help.
Reset your password
Did you forget the password to your Samsung account?
On phones, tablets, and TVs, there is usually a Reset password option. Just tap this option to make a new password.
If you can't find this option or if it isn't working, you can reset your password through a browser. Use a phone or a computer to navigate to the account retrieval page on the Samsung website. Select the Reset password tab, and enter your email or phone number associated with your Samsung account. Then, select NEXT. An email will be sent to your inbox; follow the instructions in the email to reset your password.
If you still have difficulty resetting your password, please contact us for help.
Log out or remove your account
You can log out of your Samsung account on a computer easily by using the website, but logging out on a phone or tablet is a little different. To "log out" on a phone or tablet, you actually have to remove the account. Doing so may disable some features, but you can always add the account back later if you like.
Log out on a phone or tablet
To log out from a phone or tablet, open Settings and then tap your name at the top. Scroll down to the bottom and tap Sign out. Tap Sign out again and then enter your password and tap OK.
Log out on a PC or Mac
To log out of your Samsung account on a computer, you'll need to use an internet browser. Navigate to the Samsung website, click your name in the upper right corner, and then click Log Out.
If you want to permanently delete your Samsung account, please refer to the next section.
Delete your account
Deleting your Samsung account will also delete your Samsung purchase history, content subscriptions, content uploads, and personal profile information. This information cannot be recovered, so be certain you want to delete your account before you continue.
Log in using your ID and password, and then select My Account info.
Click the Profile card, and then click Samsung Account settings.
Click Delete account, review the precautions, and then follow the on-screen prompts to finish deleting it.
If you are unable to delete your account, you may have unresolved payment issues. Contact Samsung support for further assistance.
Other answers that might help
How would you like to contact us?
or text SMSCARE to 62913 for 24/7 live support
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Text Us tap here to text SMSCARE to 62913 for 24/7 live support
Message Us start an online chat with Samsung
1-800-SAMSUNG Mon – Sun: 8AM – 12AM (EST)
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help