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Set up and manage your Samsung account

Lady wearing a red sweater looking at her Galaxy phone

Your Samsung account gives you access to exclusive apps, lets you back up, restore, and sync your data between multiple devices, and more. Some features may vary by device and country so remember to keep your information up to date. This will also help if you forget your ID or Password.

Note: Available settings and screens may vary by wireless service provider, software version, and device.

Set up a Samsung account

Set up an account on your phone or tablet

Galaxy phones and tablets have Samsung account software built right into their settings.

Navigate to Settings, and then tap Accounts and backup. Tap Accounts, tap Add account, and then tap Samsung account. You can sign in if you already have an account, or tap Create account to make one. Review the legal information, and then tap Agree. Enter your information, and then tap Create account. Your Samsung account setup is now complete.

Sign in to your Samsung account screen with Create account option displayed

Set up an account on a computer

To make or sign in to a Samsung account from a computer, you'll need use an internet browser.

Navigate to the Samsung Log in page. You can log in here, or click Sign up here to make a new account. Enter your information, and then click NEXT to complete setup.

Note: Only one Samsung account is supported per email address.

Samsung Account sign in screen with Sign up here options displayed

Set up an account on a Samsung TV

You can also create or sign into a Samsung account using a Samsung TV.

On your TV, navigate to and select Settings. Select General, select System Manager, and then select Samsung Account. You can log in here, or make a new account. Follow the on-screen instructions to finish logging in.

A Samsung account on a Samsung TV

Manage your Samsung account

If it's been awhile since you set up your Samsung account, some of your info might be out of date. You can update your information any time from your phone, tablet, or computer.

Manage your account on a phone or tablet

From Settings, tap Accounts and backup, and then tap Accounts. Select your Samsung account from the list, and then tap Personal info. Tap the information you want to update, and then enter the correct details. When you're done, tap Save.

If you want to change your password, tap Password and security on the Samsung Account Home page. Then, tap Change password and follow the on-screen prompts to finish.

Personal info screen displayed in Samsung account settings

Manage your account on a computer

Navigate to the Samsung account page on an internet browser, enter your credentials, and then click SIGN IN.

Next, click your name in the upper right corner. Click My Account, and then click My Account Info. Enter the information you want to update. When you're done, click Save at the bottom of the screen to save changes. If you want to change your email address, click Samsung Account settings. Click Email ID, and follow the on-screen prompts to finish.

Samsung website with My Account Info displayed in center

Manage your account on a TV

To manage your account from your TV, navigate to Settings. Select General, and then select System Manager. Select Samsung Account, and then select My Account. If you need to update your region or country, you'll have to contact Samsung Support. You won't be able to do this from your phone, tablet, or computer.

Changing your country will delete your purchase history, as well as the following services:

  • Find My Mobile
  • Samsung account (SEMS)
  • Call & text on other devices
  • Samsung Cloud
  • Samsung Apps (Android)
  • Samsung Notes

  • S Health
  • Samsung Pay
  • Samsung Payment Service
  • Easy Signup
  • Gallery
  • IngelligenceAgent_Persona

Find your Samsung ID

If you forgot the ID to your Samsung account, there is no need to worry.

You can find it on your phone or a computer using the the account retrieval page on Samsung.com. Enter your information and then select FIND MY ID. Your Samsung account ID (email address) will be partially displayed.

Find ID tab highlighted with fields of information below

Reset your password

Did you forget the password to your Samsung account?

Find it from your phone or a computer using the the account retrieval page on Samsung.com. Select the Reset password tab, and enter your email or phone number associated with your Samsung account. Then, select NEXT. An email will be sent to your inbox; follow the instructions in the email to reset your password.

Samsung account screen with the Reset password tab highlighted

Log out of your account

You can log out of your Samsung account on a computer on the website easily, but logging out on a phone or tablet is a little different. To "log out" on a phone or tablet, you actually have to remove the account. Doing so may disable some features, but you can always add the account back later if you like. 

Log out on a phone or tablet

From Settings, swipe to and tap Accounts and backup, and then tap Accounts. Select your Samsung account from the list, tap Personal info, and then tap More options (the three vertical dots). Tap Remove account, and then follow the on-screen prompts to log out of your account.

The Remove account option displayed in Samsung account settings

Log out on a PC or Mac

To log out of your Samsung account on a computer, you'll need to use an internet broswer. Navigate to the Samsung website, click your name in the upper right corner, and then click Log Out.

Log Out listed under Hi JOHN!

Delete your account

Deleting your Samsung account will also delete your Samsung purchase history, content subscriptions, content uploads, and personal profile information. This information cannot be recovered, so be certain you want to delete your account before you continue. 

To permanently delete your Samsung account, navigate to the Samsung account web page. Log in using your ID and password, and then select My Account info. Click the Profile card, and then click Samsung Account settings. Click Delete account, review the precautions, and then follow the on-screen prompts to finish deleting it.

If you are unable to delete your account, you may have unresolved payment issues. Contact Samsung support for further assistance.

The Samsung account settings page on an internet browser

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