Care for your Samsung foldable phone

With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out.
Galaxy Z Fold7 and Z Flip7 shown partially folded and closed, highlighting their hinge design and exterior build.
Galaxy Z Fold7 and Z Flip7 shown partially folded and closed, highlighting their hinge design and exterior build.

Care for your Samsung foldable phone

Keep your foldable phone in top condition

Close up of the Galaxy Z Fold7 in blue, showing the rear triple camera system and partially opened main screen.

 

Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it.

Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone.

To keep your Galaxy foldable phone looking and working great, follow these other important tips:

  • Before folding the phone, make sure there are no objects such as cards, coins, or keys in between the screens. Otherwise, a sharp object could potentially scratch or puncture the main screen.
  • Only the Z Fold5, Z Fold4, Z Fold3, Z Flip7 FE, Z Flip5, Z Flip4, and Z Flip3 offer IPX8 water resistance. No foldable is dust resistant. Previous foldables are not water resistant. Do not allow any liquids or particles to enter the device.
  • The Z Fold7, Z Flip7, Z Fold6, and Z Flip6 are rated IP48. They are water resistant in up to 5 feet of fresh water for up to 30 minutes. Rinse any residue and dry after getting wet. Not advised for beach or pool use. Not dust or sand-resistant.
  • DO NOT use excessive force when unfolding or folding. The angle when fully unfolded ranges from 178.5 degrees to 181.5 degrees and it is normal for there to be a slight gap at the edges when folded. In addition, some faint noise may be heard when folding or unfolding due to the slim design & hinge. Rest assured, none of this affects your device’s functionality.
  • DO NOT press the screen with a hard or sharp object, such as a pen or your fingernail, or apply excessive pressure. Doing so could result in scratching or puncturing the screen.
  • DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers.
  • DO NOT fold the device toward the back side or backwards. The device will be damaged.
  • DO NOT place magnets near the phone. Magnetic objects, such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets in the phone.

Note
Your device contains magnets, which may affect medical devices, such as pacemakers or implantable cardioverter defibrillators. If you are using any of these medical devices, keep your device a safe distance from them and consult with your physician before you use the device.

For repair services, including screen replacement, please review our repair guidelines.

The screen protector on your foldable phone

Galaxy Z Fold7 shown with layers representing the removal of the screen protector from the main display.

Your Galaxy foldable phone comes with a specially designed screen protector pre-installed on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris.

Removing the screen protector

Samsung does not recommend removing the screen protector. If your screen protector requires replacement, please visit an authorized Samsung service center. In some cases, there may be a cost for replacement.

The screen protector can be removed by carefully pushing a sheet of standard printer paper under the corner of the screen protector from the corner of the screen. This will lift the protector from the screen. Then, slowly and evenly peel the film from the screen with your hand.

Important
Samsung does not recommend or authorize removal of the screen protector by the user. These instructions are provided solely as a courtesy to help minimize the possibility of damage from self-removal and do not constitute a Samsung-authorized service or adjustment for purposes of the Standard Limited Warranty. Samsung’s Standard Limited Warranty does not cover damage caused by removal of the screen protector by the user or by a non-Samsung-authorized service provider.
Read less

Attach the cover or case on your foldable phone

Two Galaxy Z Fold7 devices shown from the back, each with a different protective case highlighting the camera cutout and hinge design.

Depending on the foldable model you have, you’ll be able to use different covers and cases to protect your phone. To check out the various options, just visit our accessories page.

Cases can be attached by first cleaning your phone and the new case with a microfiber cloth. Next, remove the tape that is attached inside the case's front and back covers. Carefully attach the front cover, starting at the right side of the front screen. Press the cover down, slowly moving toward the hinge, until you hear a snap. Do the same for the back cover, and you're done!

Protective clear covers can be applied by first removing the vinyl strip from your phone, and then cleaning any dust or fingerprints from the phone’s surface using a microfiber cloth. Next, unfold your phone so that it’s completely flat, and then place it face down. Peel off the adhesive tape from inside the clear covers, and attach them to the sides of the phone. If you notice any dirt or dust under the cover pieces after using the phone for a while, you can take them off and wipe down the device.

Read less

Remove the case on your foldable phone

Front view of a Galaxy Z Fold7 with its screen protector partially peeled from the corner.

Our simple instructions will help you remove the case from your foldable phone.

  1. Using your thumb, push the upper right corner of the case outward.
  2. Next, use your thumb to slide the left center edge of the case outward.
  3. This will remove the case from the phone.
Read less

Clean your foldable phone’s internal storage

Galaxy Z Fold7 in tablet mode with the Device care screen open and a finger about to tap Optimize now.

To keep your Galaxy foldable phone running smoothly, you can regularly clean out unnecessary files to free up storage. You can also stop background apps from running in order to optimize memory. Simply navigate to Settings, and then tap Device care to access built-in options that will clean up storage and memory, thereby enhancing your device's performance.

Read less
Was this content helpful?
Table of contents
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
auto-contact_us-pc-2x auto-contact_us-pc-2x