Set up your new Samsung Galaxy A17 5G

The box for your Galaxy A17 5G contains various items needed to set up and utilize your new device, including:

• The phone itself
• Printed materials
• 25W USB 3A data cable (C to C)
• Ejection pin tool

Unbox your Galaxy A16 5G

1. Carefully cut or tear away the packaging tape or seal to open the box.
2. Remove any protective materials or inserts around the phone.
3. Remove the phone from the box and place it on a flat surface.
4. Check for any accessories or documentation included in the box, such as the USB Type-C charging cable, ejection pin tool, and the in-box guide.

Samsung Galaxy A17 5G is equipped with a powerful battery that offers long-lasting usage. With a capacity of 5000mAh, the battery ensures that you can stay connected without worrying about running out of power. Additionally, the device supports 15W Fast Charging and 25W Super Fast Charging technology, enabling quick charges whenever needed.

Charge your Galaxy A17 5G

1. Make sure that the phone is powered off.
2. Connect a compatible power adapter to the supplied USB Type-C cable.
3. Connect one end of the charging cable to the wall adapter.
4. Then, plug the other end of the USB Type-C data cable into the charging port at the bottom of the phone.
5. Wait for the battery icon to appear on the screen, indicating that the phone is charging. Allow it to charge until it reaches full capacity.

If the battery is completely depleted, it may take several minutes for the charging indicator to appear. Allow enough time for the battery to start receiving power.

Galaxy A17 5G supports dual SIM functionality, including a physical SIM and an eSIM.

• Physical SIM: Insert a compatible SIM card into the SIM card slot. Your current phone's SIM card can be used if it's compatible with your network.
• eSIM: Embedded directly into the device, the eSIM eliminates the need for a physical card, allowing you to use two separate SIM cards at the same time.

Insert a physical SIM card

1. Power off your phone and locate the SIM tray on the side of the device.
2. Use the SIM ejection tool to gently push the tray out of the slot.
   
3. Place the SIM card onto the tray, making sure it aligns correctly with the metal contacts.
   
4. Gently slide the tray back into the slot until it clicks into place.
5. Once you turn on your device, wait for it to recognize the SIM card.

If you encounter any issues or the device doesn't recognize the SIM card, try removing and reinserting it. Make sure the SIM card is properly aligned and seated in the tray.

Activate the eSIM

During the initial setup of your new Galaxy phone, you will be prompted to connect to a mobile network. You can activate the eSIM after connecting your phone to a Wi-Fi network. There are several options for setting up your eSIM:

• Transfer SIM from another device: You can move your SIM profile and phone number from your old Galaxy phone to your new one without contacting your network carrier.
• Scan QR code: Your carrier can provide you with a QR code to conveniently download and activate your eSIM profile on your new device.
• Search for a mobile plan: Your device will search your carrier's network for your mobile plan to automatically download and activate your eSIM.
• Set up later in Settings: You can postpone eSIM activation during the Setup Wizard.
  

Check out our SIM guide to learn more about using SIM cards with your Galaxy phone.

Galaxy A17 5G comes with 128GB of internal storage and supports MicroSD cards up to 2 TB.

Types of MicroSD card

MicroSD cards come in different types, and they're not just about how much storage they have. Some have extra features that make them special.

• MicroSD cards: These have up to 2GB of storage.
• MicroSDHC (High Capacity) cards: These go up to 32GB.
• MicroSDXC (Extended Capacity) cards: These start over 32GB and can go up to 2TB.

They also have speed ratings from 2 to 10, with 10 being the fastest.

For your phone, you can use any type of microSD card. But if you're recording high-resolution videos, a microSDXC card is the best choice because it has more storage and faster speeds. If you're just taking regular photos, a regular microSD or microSDHC card will work fine.

Insert a microSD

1. Ensure the phone is powered off.
2. Use the ejector tool (included in the box) to gently press into the hole next to the tray.
   
3. Once the tray pops out, carefully pull it out of the device.
4. To add a microSD card, place it in the larger opening of the tray. Make sure the gold contacts face downwards. Reinsert the tray into the device.
   

Power on

Press and hold the Power button located on the right side of the phone until the screen turns on.

Power off

Press and hold the Power button located on the right side of the phone until the "Power off" menu appears on the screen. Then, tap Power off to turn off your phone.

The first time you turn on your device, the Setup Wizard will guide you through the basics of setting up your device. You will be prompted to go through a series of setup steps including setting your language preferences, connecting to Wi-Fi, signing into your Samsung and Google accounts, and agreeing to terms and conditions. You will also be asked to enable features like a lock screen.

1. On the Welcome screen, select your language from the drop-down menu, and then tap Start.
   
2. Next, review the terms, and then tap Agree if you accept to proceed.
3. You can complete the Easy setup with another device using Smart Switch or you can complete the setup manually.
   • To transfer your existing account, copy settings, and more from your old phone with a QR code, tap Galaxy or Android device or iPhone or iPad. A QR code will appear on your new phone; next, scan the QR code on the new device using the old device. Follow the on-screen instructions on your devices to transfer your data.
     
   • To set up without using another device, tap Set up manually.
4. Select your desired Wi-Fi network, and enter your password, if needed. Tap Connect to confirm, and then tap Next.
5. If you haven't inserted your SIM card, you can choose how to connect to your mobile network. Or, tap Set up later in Settings.
6. Follow the remaining on-screen instructions to finalize the setup process.
   Note: The steps may vary slightly depending on whether you chose Easy Setup with Smart Switch or manual setup.
   

Once you complete the setup process, you'll be able to customize your Home screen, install apps, and start using your new phone.

If you encounter issues during the setup process, try the following solutions:

• Connect to Wi-Fi
  • Ensure your Wi-Fi network is working properly.
  • Verify that you are entering the correct password.
  • Restart your router and try reconnecting.
  • Check if your device is within range of the Wi-Fi signal.
• SIM card or eSIM
  • Insert the SIM card properly into the designated slot.
  • Ensure the SIM card is activated and compatible with your device.
  • If using an eSIM, follow the on-screen instructions to activate it.
  • Restart your device to ensure proper connectivity.
• Samsung account or Google account
  • Retrieve your user ID if you've forgotten it.
  • Reset your password if you're unable to log in.
  • Create a new account if necessary.
  • Ensure your internet connection is stable during the login process.
• Smart Switch transfer
  • Ensure both devices are close to each other for a stable connection.
  • Make sure Smart Switch is installed on both devices.
  • If using a QR code, ensure the camera on your old device is working properly. 
  • Restart both devices and try the transfer process again.

Set up voicemail

To set up your voicemail for the first time, open the Phone app, and then touch and hold the number 1. Follow the tutorial to create a password, record a greeting, and your name.

Set up visual voicemail

To set up visual voicemail, open the app on your phone. The name and icon may vary by carrier. Review the details, and then tap Continue, grant the required permissions, and then review the welcome message. Tap Continue and follow the prompts to complete setup.

Now that your Galaxy A17 5G is set up, you're ready to start exploring and customizing your new device.

Find out how to:

• Adjust your display
• Change the wallpaper
• Look after your battery
• Download your apps
• Set up a digital assistant
• Start using the camera
• Create a Secure Folder
• Customize the sound setting
• Configure notification settings
• Manage files and storage space
• Sync data using Samsung Cloud
• Use security and privacy features
• Locate your phone when misplaced

For more detailed guidance to help you make the most of your device, visit the official Samsung Support Center.