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Set up and transfer data to your Samsung Galaxy A37 5G

Get started with your Galaxy A37 5G by following a few simple steps to set up your device, transfer your data, and customize your settings. This guide will help you quickly prepare your phone so you can start using it with confidence.
The front and back of a purple Galaxy A37 showing the home screen and triple rear camera.
The front and back of a purple Galaxy A37 showing the home screen and triple rear camera.

Set up and transfer data to your Samsung Galaxy A37 5G

Note
The user manual for your Galaxy A series is available both on your device under Settings > Tips and user guide, and on the Samsung Support website.

Unbox your Galaxy A series phone

Unbox your Galaxy A series phone

A purple Galaxy A series phone shown from the back next to a white USB C cable and a metal SIM ejection tool.

The box for your Galaxy A series contains various items needed to set up and utilize your new device, including:

  • The phone itself
  • Printed materials
  • 25W USB 3A data cable (C to C)
  • Ejection pin tool

Unbox your Galaxy A series

  1. Carefully cut or tear away the packaging tape or seal to open the box.
  2. Remove any protective materials or inserts around the phone.
  3. Remove the phone from the box and place it on a flat surface.
  4. Check for any accessories or documentation included in the box, such as the USB Type-C charging cable, ejection pin tool, and the in-box guide.

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Charge your Galaxy A series phone

Charge your Galaxy A series phone

A purple Galaxy A series phone lying on a wooden table next to a black wall charger and a coiled USB C cable.

Samsung Galaxy A series is equipped with a powerful battery that offers long-lasting usage. With a capacity of 5000mAh, the battery ensures that you can stay connected without worrying about running out of power.

Note
  • Power adapter sold separately. 25W Super Fast Charging speed depends on battery level and other factors; use only Samsung approved chargers and cables; do not use any worn or damaged chargers or cables.
  • Wireless charging and PowerShare are not supported.

Fast Charging specs

Additionally, the Galaxy A series supports up to 45W Ultra Fast Charging technology depending on the model. Compare the fast charging option for each Galaxy A model:

Galaxy A17:

  • Wired Super Fast Charging up to 25W

Galaxy A37:

  • Wired Ultra Fast Charging up to 45W

Galaxy A57:

  • Wired Ultra Fast Charging up to 45W
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Charge your Galaxy A series phone

  1. Make sure that the phone is powered off.
  2. Connect a compatible power adapter to the supplied USB Type-C cable.
  3. Connect one end of the charging cable to the wall adapter.
  4. Then, plug the other end of the USB Type-C data cable into the charging port at the bottom of the phone.
  5. Wait for the battery icon to appear on the screen, indicating that the phone is charging. Allow it to charge until it reaches full capacity.

If the battery is completely depleted, it may take several minutes for the charging indicator to appear. Allow enough time for the battery to start receiving power.

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Insert the SIM card into your Galaxy A series phone

Insert the SIM card into your Galaxy A series phone

A hand holding a black SIM card tray with a SIM card inside next to a purple Galaxy A series phone.

Galaxy A series supports dual SIM functionality, including a physical SIM and an eSIM.

  • Physical SIM: Insert a compatible SIM card into the SIM card slot. Your current phone's SIM card can be used if it's compatible with your network.
  • eSIM: Embedded directly into the device, the eSIM eliminates the need for a physical card, allowing you to use two separate SIM cards at the same time.

Note
  • SIM cards are provided by your carrier or the retailer where you purchased the device. eSIM activation varies by carrier.
  • If you are changing carriers, you may need to have your device SIM unlocked. Please contact your original carrier for details on their unlocking policies and procedures.

Insert a physical SIM card

Note
Some carriers may not yet support the eSIM capabilities of your Galaxy phone. Contact your carrier if you have any questions about their plans to support eSIM.
  1. Power off your phone and locate the SIM tray on the side of the device.
  2. Use the SIM ejection tool to gently push the tray out of the slot.
  3. Place the SIM card onto the tray, making sure it aligns correctly with the metal contacts.
  4. Gently slide the tray back into the slot until it clicks into place.
  5. Once you turn on your device, wait for it to recognize the SIM card.

If you encounter any issues or the device doesn't recognize the SIM card, try removing and reinserting it. Make sure the SIM card is properly aligned and seated in the tray.

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Activate the eSIM

During the initial setup of your new Galaxy phone, you will be prompted to connect to a mobile network. You can activate the eSIM after connecting your phone to a Wi-Fi network. There are several options for setting up your eSIM:

  • Transfer SIM from another device: You can move your SIM profile and phone number from your old Galaxy phone to your new one without contacting your network carrier.
  • Scan QR code: Your carrier can provide you with a QR code to conveniently download and activate your eSIM profile on your new device.
  • Skip: You can postpone eSIM activation during the Setup Wizard.
    A Galaxy A series phone screen showing options to transfer SIM from Galaxy Android phone, scan QR code, or skip.
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Additional resources

Check out our SIM guide to learn more about using SIM cards with your Galaxy phone.
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Power on your Galaxy A series phone

Power on your Galaxy A series phone

Power on

Press and hold the Power button located on the right side of the phone until the screen turns on.

A hand holding a purple Galaxy A series phone from the back while pressing the side key.

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Power off

Press and hold the Power button located on the right side of the phone until the "Power off" menu appears on the screen. Then, tap Power off to turn off your phone.

A Galaxy A series phone screen showing the power menu with the Power off icon highlighted in a blue circle.

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Set up your Galaxy A series phone

Set up your Galaxy A series phone
Note
Contact your carrier for mobile service activation if you encounter any issues or have any questions. Not all carriers may currently support eSIM capabilities, so you may want to check with them beforehand.

Complete the Setup Wizard

The first time you turn on your device, the Setup Wizard will guide you through the basics of setting up your device. You will be prompted to go through a series of setup steps including setting your language preferences, connecting to Wi-Fi, signing into your Samsung and Google accounts, and agreeing to terms and conditions. You will also be asked to enable features like a lock screen.

  1. On the Welcome screen, select your language from the drop-down menu, and then tap Start.
    A Galaxy A series phone screen showing the welcome page with the Start button highlighted in a blue circle.
  2. Next, review the terms, and then tap Agree if you accept to proceed.
  3. You can complete the Easy setup with another device using Smart Switch or you can complete the setup manually.

    Transfer an existing account: To transfer your existing account, copy settings, and more from your old phone with a QR code, tap Galaxy or Android device or iPhone or iPad. A QR code will appear on your new phone; next, scan the QR code on the new device using the old device. Follow the on-screen instructions on your devices to transfer your data.

    A Galaxy A series phone screen showing options to set up using a Galaxy or Android device, iPhone or iPad, or to set up manually.
    Manual set up
    : To set up without using another device, tap Set up manually.

  4. Select your desired Wi-Fi network, and enter your password, if needed. Tap Connect to confirm, and then tap Next.
  5. If you haven't inserted your SIM card, you can choose how to connect to your mobile network. Or, tap Set up later in Settings.
  6. Follow the remaining on-screen instructions to finalize the setup process.
    Note: The steps may vary slightly depending on whether you chose Easy Setup with Smart Switch or manual setup.

Once you complete the setup process, you'll be able to customize your Home screen, install apps, and start using your new phone.

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Trouble during Setup Wizard

If you encounter issues during the setup process, try the following solutions:

Connect to Wi-Fi

  • Ensure your Wi-Fi network is working properly.
  • Verify that you are entering the correct password.
  • Restart your router and try reconnecting.
  • Check if your device is within range of the Wi-Fi signal.

SIM card or eSIM

  • Insert the SIM card properly into the designated slot.
  • Ensure the SIM card is activated and compatible with your device.
  • If using an eSIM, follow the on-screen instructions to activate it.
  • Restart your device to ensure proper connectivity.

Samsung account or Google account

  • Retrieve your user ID if you've forgotten it.
  • Reset your password if you're unable to log in.
  • Create a new account if necessary.
  • Ensure your internet connection is stable during the login process.

Smart Switch transfer

  • Ensure both devices are close to each other for a stable connection.
  • Make sure Smart Switch is installed on both devices.
  • If using a QR code, ensure the camera on your old device is working properly. 
  • Restart both devices and try the transfer process again.
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Activate voicemail on your Galaxy A series phone

Activate voicemail on your Galaxy A series phone
Note
The options vary by carrier, but you can usually access your voicemail through the Phone app. Please contact your carrier for additional questions and information.

Set up voicemail

To set up your voicemail for the first time, open the Phone app, and then touch and hold the number 1. Follow the tutorial to create a password, record a greeting, and your name.

A Galaxy A series phone screen showing the phone dialer with the number 1 key and voicemail icon highlighted in a blue circle.

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Set up visual voicemail

To set up visual voicemail, open the app on your phone. The name and icon may vary by carrier. Review the details, and then tap Continue, grant the required permissions, and then review the welcome message. Tap Continue and follow the prompts to complete setup.
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Customize settings on your Galaxy A series phone

Customize settings on your Galaxy A series phone

Now that your Galaxy A device is set up, you're ready to start exploring and customizing your new device.

Find out how to:

For more detailed guidance to help you make the most of your device, visit the official Samsung Support Center.

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