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Galaxy Note

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How To

Find Your Phone's IMEI or Serial Number

Other Ways to Find the IMEI or Serial Number The Back of your Device: If you have a removable battery, look under or below the battery for the phone's IMEI or Serial Number. The...

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How To

Delete Your Samsung Account

Deleting your Samsung account • Deleting (canceling) your existing Samsung Account will discontinue access to all Samsung services related to your account. • The information cannot...

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Software & Apps

Should I use Smart Switch or Kies to transfer data?

Samsung Smart Switch Transfer Your Content in a Few Easy Steps Samsung Smart Switch™ seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to...

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How To

Samsung Device USB Charging Port Moisture

Resolution If moisture does get in the USB charging port follow the recommendations below: Do not stick any objects into the USB charging port. This can result in damage to the...

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Galaxy Note (AT&T) edit

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Specs

Galaxy Note (AT&T)

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Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.

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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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