Keycap has come off of Samsung laptop keyboard
If a key has separated from your keyboard, you can easily replace the key yourself without any special tools, as long as all the pieces are available and undamaged.
Samsung PC turns on, but only when charging
If your Samsung PC doesn't power on without connecting the charger, a faulty or dead battery may be the cause. Different factors like daily usage, background processes, heat exposure, malware, and other factors can drain the battery faster causing the battery to lose the ability to hold a charge over time. Follow the steps in this guide to try and fix the problem.
Samsung PC turns on, but only when charging
1
Turn off the PC.
If the PC turns on but the battery will not charge, then shut down the PC.
With the charger unplugged, remove the battery and reinsert it (applicable models only). Some models have a removable battery. If yours does, then disconnect the charger and the battery for 30 seconds, and then place the battery back in.
2
Charge the PC.
Sometimes Windows can prevent charging. Connect the charger and let the computer charge while it’s turned off and until the battery is fully charged.
3
Disconnect the charger, and then power on the PC.
Disconnect the charger, and then press the Power button to turn on the computer.
4
Request service.
If the battery does not charge when the computer is off, or if the computer cannot be used without connecting the charger, visit our Support Center to request service.
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If the Power button doesn't work properly, make sure nothing is causing the Power button to stick. It may be necessary to clean the Power button or keyboard. You may wipe down the keyboard with a damp microfiber cloth, or use a compressed air canister for cleaning between the keys. Do not directly apply liquid cleaners to the PC and do not use hous
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