Blue or green screen error on Samsung PC

The sudden appearance of a full screen error can be a disconcerting experience, but thankfully these are usually isolated occurrences. Most of the time your PC will simply reboot and that's all it really needed.

Sound from Samsung PC is distorted or scratchy

If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to.

Samsung PC does not start, power on, or charge

Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power

Keycap has come off of Samsung laptop keyboard

If a key has come off your keyboard you can easily replace the key yourself without any special tools, as long as all the pieces are available and undamaged.

Fn key not working on Samsung PC

Pressing the Fn key turns the Function Keys into hotkeys (or shortcuts) for a number of system functions. For instance, Fn + F2 will darken your screen and Fn + F3 will brighten it. If the keys are not responding as expected, it can be easily fixed by adjusting the settings or checking for available updates.

Samsung PC battery does not fully charge

Laptop batteries will live longer if you don't charge them all the way to 100%. For this reason, Samsung PCs include technology to limit the battery's maximum charge to 85% on purpose, so the battery will not fully charge. While we recommend to leave this feature on, it can be turned off if you'd prefer your battery to charge to 100%, such as befor

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Contact