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SmartThings hub connection

SmartThings Does Not Connect or Discover LAN Wi-Fi Devices

SmartThings hub connection

If the SmartThings app has trouble connecting or discovering a LAN device, you can try restarting the device, checking for software updates, and using other methods to solve the problem. Try to connect the device to the app after each step to see if it works.

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If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. You can also send a log file when the Wi-Fi Hub has issues to help improve its performance.
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