Switch your Samsung Chromebook to the stable channel

There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.

If a key came off your Samsung Chromebook, don't panic. You can reinsert it as long as you have the key and there is no damage to it or the keyboard. Otherwise, you may need to contact our Support Center. 

If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. However, it may be necessary to enter recovery mode on your Chromebook. Use this guide to learn how to solve the issue.

If you’re having trouble streaming content on your Chromebook, there are a few things you can try. Rebooting your Chromebook, using Incognito mode in Chrome, and signing in as a guest may help resolve the issue.

If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly.