Samsung monitor turns black when I close my laptop lid
You're all set up to watch a nice long video on your connected monitor, so you close your laptop, sit back and... Wait, why did the monitor turn black? By default, most laptops go to sleep when they are closed, even when an external monitor is connected. However, it's pretty easy to adjust this setting.
How would you like to contact us?
Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help