Welcome to the
! Please enjoy our special offers for you
Refer Friends & Co-Workers Now SPECIAL OFFERS
  1. Home
    2. /
  2. Samsung monitor turns black when I close my laptop lid

Samsung monitor turns black when I close my laptop lid

By default, most laptops go to sleep when they are closed, even when an external monitor or Odyssey Ark gaming screen is connected. However, it's pretty easy to adjust this setting if you don't like it.

Related Content
Lines on the Samsung monitor
Lines on the Samsung monitor
Lines on the monitor or Odyssey Ark gaming screen (of any color, position, or opacity) definitely indicate a problem. However, the issue may be with your video cable and not the monitor itself.
 The picture color is wrong or too dark on Samsung monitor
The picture color is wrong or too dark on Samsung monitor
Your screen’s colors may need to be adjusted if you are struggling to see clearly, or if the colors look distorted or too dark. Change the Brightness, Contrast, and Color settings to find the right balance on your monitor. You can also run a diagnostic test on your monitor.
 Text on Samsung monitor is blurry
Text on Samsung monitor is blurry
Text on your monitor should be clear and easy to read, but if it's not, various settings can help fix the problem, as well as reconnecting or replacing your video cables.
 Items on Samsung monitor's screen are too large or small
Items on Samsung monitor's screen are too large or small
You might feel like Alice in Wonderland or Goldilocks trying to get the items (like icons and text) on your monitor to not be too large or too small. Fortunately, this is as simple as adjusting a setting on your computer.
 Samsung monitor won't turn on
Samsung monitor won't turn on
If there's no indicator light displaying, check the power switch, check the power cord, and test the outlet. Unfortunately, this basic troubleshooting is the only way to try to fix the issue yourself. If this doesn't help the monitor turn on, then it will need service.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Contact
samsung logo action minus
Contact us
We're here for you.
samsung logo action minus
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 9 PM EST 7 days a week
  • Text Support 24 hours a day 7 Days a Week
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE
flag
Go to site