Samsung PC screen is too dark
Physical damage on computer
Physical damage is not covered under warranty. Physical damage includes but is not limited to: liquid spills, cracks, and scratches to the screen, bezel, and accessories. If your PC has physical damage, we will be happy to repair or fix it, but the repair will be handled as an out of warranty repair and you will be charged for parts and labor. We recommend that you get an estimate of the cost before you proceed.
Physical damage on computer
Note
If the product is found to be defective as a result of manufacturing defects in materials and workmanship during the Limited Warranty Period, Samsung will, at its sole option, repair or replace the product at no charge with new or reconditioned parts or a functionally equivalent product. You can visit the Support Center to view the complete warranty statement.
To receive warranty service, create a digital service request for problem determination and service procedures. The original dated bill of sale, or a substitute proof of purchase acceptable at Samsung’s sole option in accordance with applicable law, must be presented upon request as proof of purchase to Samsung or Samsung’s authorized service center.
Recommended Articles
Galaxy Chromebook will not connect to a wireless network
Many times, your Samsung Galaxy Chromebook may not connect to a wireless network because the laptop's wireless adapter was accidentally shut off. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be added to the network first. You may also need to reset your Chromebook if it is still unable to co
Samsung PC doesn't recognize SD card
First thing you should do is check that the SD card is good by testing it in another PC. If it works in another PC, then this guide will help resolve the issue on your first PC. If the SD card doesn't work in any other PC, then replace the SD card.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device, or tablet. Support is also available on your mobile device through the Samsung Members App.
