TV Mounting FAQs

How do I schedule my TV delivery and mounting?

During checkout, choose between “I have my own mount” or “Select a wall mount” and select the compatible wall mount with your TV, if needed. After checkout, you can schedule your mounting service as soon as two days after delivery.

What comes included with the TV mounting service?

Your professionals from the Angi platform will come on the scheduled date that you arranged, mount the TV onto the wall, ensure there are no damages, and turn the TV on to make sure it works as expected.

Do I need to provide a mount?

You can either provide your own mount or purchase a compatible wall mount during checkout.

If you are providing your own wall mount, please ensure the wall mount is with you at the time of your appointment.

What wall types support a TV?

Angi can mount a TV to almost any wall. You will complete an e-mail survey after you order so Angi knows the wall setup.

What size TV can you mount?

Angi can mount TVs up to 85”.

For TVs below 55”, one professional will be present to mount the TV. For TVs above 55”, two professionals will be present.

Can I reschedule the TV mounting?

Before your order is confirmed, reschedule on the My Orders page by clicking Reschedule Service Appointment.

After your order is confirmed, please contact Angi at (855)-953-5006 or email samsung@angi.com to reschedule.

If your TV has shipped, please contact Angi and they can reschedule for you. You can reschedule up to 24 hours before the delivery date and time.

Do I need to reschedule if my order is cancelled?

No – the TV mounting appointment will automatically cancel as well.

Do I need to be home during my appointment?

Yes, you must be home during the appointment.

What other services can Angi provide?

For extra services and prices, see https://support.prepriced.angi.com/

I am not happy with the TV mounting.

If the TV was wrongly mounted or caused damage, please contact us at 1-800-SAMSUNG (7864) so we can assist you.

How do I cancel my TV mounting service?

You can separately cancel the mounting service until the day before your TV and wall mount are delivered on the My Orders page.

If you cancel your mounting service before or after your TV has shipped, the mounting fees and any additional services purchased should automatically cancel as well. Please note you can also separately cancel just the wall mount without cancelling the TV mounting service.

Do I need to cancel mounting if I refuse the delivery?

Yes – if you intend to refuse the TV, please contact Angi at (855)-953-5006 or email samsung@angi.com to cancel the mounting as well, or go to the My Orders page to cancel the service online. Help! I have additional questions.

If you need help with an order, give us a call at 1-800-SAMSUNG (7864).

If you have questions for Angi, please contact them at (855)-953-5006 or e-mail samsung@angi.com.