Filtro/Refil de Água Externo HAFEX para Geladeira

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Recursos

Água fresca a qualquer hora

Todos os refrigeradores Samsung com dispenser de água e gelo são equipados com sistemas de filtragem. Usufrua de água fresca diretamente do seu refrigerador e sem preocupações.

Desempenho certificado

Os filtros de água da Samsung são testados e certificados pela NSF, uma ONG internacional, dedicada à saúde pública, à segurança e à proteção ambiental.

Redução de contaminantes

Os filtros de água da Samsung, usando a tecnologia de filtragem por carvão, removem mais de 99% de contaminantes potencialmente presentes na água. Entre eles, o sabor e o cheiro de cloro, metais pesados e outros químicos, cistos microbianos e parasitas.

Indicação luminosa

O painel de controle do seu refrigerador acenderá um indicador luminoso vermelho quando for o momento de trocar o filtro. Assim, a sua saúde fica sempre em primeiro lugar.

Especificações

  • 1.893 L

  • Dimensão (cm)

    5.4 x 25.6

  • Peso (kg)

    0.26

  • Externo

  • DA29 - 10105J

  • NSF 42 para Odor de Cloro e Reduções de Sabor

  • Conexão Externa

  • RF49A5202S9, RS65R5691M9, RS65R5411M9 e RS50N3413S8.

  • Largura com embalagem (mm)

    60 

  • Altura com embalagem (mm)

    310 

  • Profundidade com embalagem (mm)

    60 

  • Peso Bruto (kg)

    350g 

Avaliações

Filtro/Refil de Água Externo HAFEX para Geladeira

3.6

Recomendado por 73% dos clientes.

Escrever uma avaliação
5 estrelas 47%
4 estrelas 18%
3 estrelas 7%
2 estrelas 4%
1 estrelas 24%
Como você avalia o serviço de instalação prestado pelo fornecedor? 4.5
Resumo de avaliações por IA
  • Clientes elogiam o sabor cristalino e puro da água, comparando-a frequentemente a água engarrafada de qualidade superior.
  • Muitos relatam fugas significativas, redução drástica do caudal e falhas prematuras dos filtros, causando frustração generalizada.
  • Clientes preferem fortemente os filtros genuínos em relação a alternativas genéricas, valorizando a compatibilidade e a fiabilidade.
  • Alguns mencionam confusão na instalação, falta de indicadores de direção e dificuldade em repor a luz de aviso.
  • Vários criticam o preço elevado dos filtros e relatam dificuldades em cancelar subscrições de compra automática.
Gerado por IA a partir de análises de clientes, que pode incluir análises incentivadas.

Avaliações com imagens e vídeos

Filtros

A classificação por relevância coloca as melhores avaliações no topo. Consideramos coisas como votos úteis, avaliação mais recente, fotos e outros traços que os leitores buscam em suas avaliações.

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Filtros

140 Avaliações

Jay1691
1 (9,999)

2023-09-27

Oak Harbor, WA

1 (9,999)
Received and opened my package 20 minutes ago to find the Samsung water filter box inside was already opened on one end and poorly taped on the other end. One of the filters inside was plastic wrapped, the other wasn’t wrapped at all. For the money I spent, I foolishly expected something new. Now I’m looking at one opened filter I can’t trust and one wrapped in plastic that makes me question its contents. I received what looks like a re-packaged returned item.
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2023-09-28

SEA Care

I truly understand where you're coming from. Allow us to extend our assistance, Jay1691. We would love to speak to you directly to discuss this further for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146342638, to help our team pull up your information. Have a great day! ^Chrystel

TboneInCHI
1 (9,999)

2023-09-07

Zion, IL

1 (9,999)
This product is essentially a lie. The packaging provides no information on what exactly is being filtered by the over priced bloated manufacturer. On this day of 8 September 2023, I’ve had a water test performed by professionals from the water filtration industry. The quality scale is 0 to 10, 10 being the worst. The water from my tap returns a 10 horrid. The water from my brand new Samsung refrigerator using the same tap water WITH this filter ranks a 9. I think Samsung and the manufacturer of this filter need to explain what this filter is doing and why it must exist. The price does not reflect the expected quality. For what it does do, SAMSUNG needs to refund the customers money.
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Útil?
Resposta da Samsung:
2023-09-11

SEA Care

Hi there, We care about your convenience every step of the way. Getting you assisted is what we strive for. We would love to speak to you directly about the product to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146268879, to help our team pull up your information. Have a great day! ^Chrystel

AHulk
3 (9,999)

2025-07-14

Albuquerque, NM

3 (9,999)
The filter is great. The devil's packaging is atrocious. I needed a hacksaw and giant amount of internal rage to get the filter out of the package. And I'm lucky it didn't cut me to shreds in the process. Do better. O/5 for the packaging.
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2025-07-14

SEA Care

Hi there, Giving genuine feedback on the water filter's package is crucial. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

GeriatricSamsungFridge
1 (9,999)

2024-02-19

Raleigh, NC

1 (9,999)
I have a model RFG298HDRS Samsung refrigerator built in 2012. The fridge has been great and still works except for one small issue: new HAF-CIN water filters do not work. In fact, Samsung doesn't even list this model on the filter finder page, almost as if they didn't expect their product to last more than 10 years. I've been purchasing genuine Samsung water filters for the life of the fridge, and the last ones I bought won't work at all. The water can barely make it through the filter due to a design change. When I remove the filter, the dispenser works fine. Samsung seems to have value engineered themselves right out of a repeat customer when the time comes when I really need to replace this refrigerator.
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-02-22

SEA CARE

Hi there, We understand what you're dealing with and wish to aid with this. I have shared the proper steps in replacing the water filter to get fresh and filtered water. Please head on over to the link below for a more in-depth guide. Kindly watch the YouTube video included for further help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146879754, to help our team pull up your information. Have a great day! ^Chrystel

CMcM
1 (9,999)

2014-02-23

Paris

1 (9,999)
I have just installed a new filter. On the instruction leaflet, they say I must follow the direction of an arrow, printed on the label, telling me which end to put on the incoming water source and which end towards the fridge. THERE IS NO ARROW PRINTED ON THE LABEL! I had to follow the direction of the previous one, hoping, logically, that it would be the same. I have taken photos to prove what I say, which I will send to Samsung. Perhaps a printing mistake, but no one checked?
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Útil?
Postado originalmente em Samsung Canada
Semtx
1 (9,999)

2025-09-13

1 (9,999)
This is just a simple charcoal filter and it won't give us what we need. Charcoal filters won't filter heavy metals and other important contaminants. Samsung is our "go to" brand but didn't like how they put just "charcoal" in their filter instead of KDF etc... If I need to buy another refrigerator, it won't be Samsung just because of the filter issue. I won't feel safe when I use my refrigerator filter, you "must" do better Samsung!
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2025-09-15

SEA Care

Hi there, We understand that caring for your well-being and that of your family is essential. Allow us to clarify some details about our refrigerator water filter for you. Samsung filters out up to 80% more contaminants than other leading private label brands. Not only will you enjoy fresher and cleaner water. You should know that herbicides, pesticides, lead, mercury, asbestos, and even pharmaceuticals like ibuprofen and carbamazepine, as well as a wide range of other chemicals, are all filtered out by Samsung. So you can rest (and drink easily). For more details, please click the link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150722752 to help our team locate your information. Have a great day. -John

UNHAPPY
1 (9,999)

2024-04-22

South Carolina

1 (9,999)
These filters never top tasting bad. I bought a box of 3 and threw the other 2 out. We have followed the instructions and we have run countless gallons of water through the filter and it still tastes horrible. Don't waste your money. Nice thing is our model refrigerator can operate without the filter. I purchased an 'in-line' filter to filter the water before it gets to the refrigerator.
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-04-23

SEA Care

Hello there, We understand your disappointment if the water tastes bad. We are here to help. Here are simple steps to follow if your water tastes bad. Please choose "Water tastes bad." Kindly click on the embedded word. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147071762) to help our team pull up your information. Have a great day. ^Camille

Nana
1 (9,999)

2024-07-22

New Mexico

1 (9,999)
I bought this product over 3 months ago. I bought some strips to test the water in the house for hardness. Even with this filter in the refrigerator the water from the refrigerator still says it’s just as hard as the water coming directly out of the sink. So it’s not a good product for me. I need a water filter that helps with the chemicals in the water plus how hard my water is.
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-07-30

SEA Care

Hi Nana, We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter. The link below will help you in understand the benefits of having a water filter. Samsung Water Filter: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water. Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147386626) to help our team pull up your information when you message us. Have a great day. -Ernest-

Mlda
1 (9,999)

2023-10-07

Caliofornia

1 (9,999)
Bought filter HAF-CIN one day ago, I installed the new filter and after few minutes water all over . I removed that filter and installed the second one in the package and water again on the floor, inside the drawers and dripping from the side of the bottom drawer, two hours to dry all the water. My refrigerator is only 4 years old, I always bought original filter, I didn't know what else to do. I removed the second new filter and installed the old filter back and no more water leaking. I guess I need to keep the old filter on forever, unless you guys have a logical explanation for this.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2023-10-09

SEA Care

Your effort to cope with this matter is much appreciated, Milda. Let's look at solutions to get your water filter working correctly. Below is a link to help you diagnose why it leaks when you try to replace the fridge's filter. Please check the hyperlink as well. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146386053, to help our team pull up your information when you message us. Have a great day. -John

BeachGoddess
4 (9,999)

2015-03-31

Huntington Beach, CA, USA

4 (9,999)
I love my Samsung Refrigerator. But I'm giving this review to warn consumers to please inspect your filter for small cracks etc before installing. My filter ruptured and flooded my house. The service technician had never seen this happen before, but said it could have been caused by the filter being dropped, causing cracks in housing.
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Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Cooper138
1 (9,999)

2013-07-22

Saint John, NB

1 (9,999)
New fridge in Nov 2012, filter lasted 6 months. This is where it gets interesting... Replaced filter and it only lasted 30 days. Replaced again thinking we had defective filter and the third filter only lasted 2 weeks. Water flow decreases significantly. It takes a full 60 seconds to fill a 1 cup measuring cup. Troubleshooted to see if there was a water pressure problem. Removed filter and filled same cup of water in less than 10 seconds. Water flow increased significantly with no filter. At $60 a shot..extremely disappointed in the filters longevity. Fridge works great otherwise.
Útil?
Postado originalmente em Samsung Canada
Faisal
1 (9,999)

2024-08-18

Canada Hamilton

1 (9,999)
The company hides the filter and does not want to sell it! So there is no help to know the right filter
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Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-08-19

SEA CARE

Hi there, We understand where you're coming from. Please know that we're here to help you out, Faisal. We recommend you contact our Samsung Parts Team at (800) 627-4368. Available from Mon-Fri between 9:00 a.m. - 6:30 p.m. EST. They can check the availability and compatibility of the water filter that you wish to purchase. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147453954, to help our team pull up your information. Have a great day! ^Chrystel

speedbump164
5 (9,999)

2014-10-17

California, USA

5 (9,999)
So far this filter has lasted over 6 months and it's still going. It is used daily for a family of 6. The water is amazing. In general, the water in the foothills is already pretty good, but when you add this filter it tastes like bottled water every time. I would definitely recommend. The only downside is the cost, however, you don't need to replace it as often as normal filters so you are definitely getting your moneys worth out of it. You'll get about 300 gallons out of it but I'm sure you'll get excellent tasting water way beyond that.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
beanhunter
5 (9,999)

2016-07-03

Powhatan, Va.

5 (9,999)
It was a very easy switch to replace the water filter on our Samsung refrigerator. Since it was my first time switching the water filter I thought I should read the instructions before I attempted the switch. Everything went very smoothly and as long as the wife is happy, well everything is good. My wife did a great job on the choice she made with the purchase of the refrigerator and now it's my job to keep it in great working condition. I would recommend a factory replacement if for no other reason than the piece of mind.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
MonasheesMom
4 (9,999)

2014-03-19

Revelstoke, BC

4 (9,999)
This is our second fridge with water filter. The previous one, not a Samsung, did not deliver very cold water and the filter was extremely difficult to change. We are quite happy with this one (a french door model), especially how easy it is to change the filter. We've had it for a year, and have changed the filter every 6 months. We live in a very hard-water area, so I think that's really good performance. We also use the filtered water with a home soda-making machine, and it tastes fabulous. I wish all these filters were less expensive, but Samsung's are comparable with the other brands. On balance we're very happy with the performance of the fridge and the filter, and would highly recommend the Samsung brand for anyone looking for an excellent-quality, good-value fridge.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung Canada
Robert
5 (9,999)

2025-12-29

Omaha, NE

5 (9,999)
[This review was collected as part of a promotion.] These filters are the real deal. They work well to keep the water clean and tasting good. They also filter the water before the ice cubes are made, so I have good confidence that the ice is clean too. Because they are first-party filters from the same manufacturer as my refrigerator, they work well. It's easy to unplug one filter and plug in the new one after I turn off the water running to my fridge. Each filter lasts 6 months, so this two-pack lasts a year. I couldn't be more satisfied with them.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Anonymous
5 (9,999)

2023-01-27

5 (9,999)
Eu comprei meu refrigerador side by side da Samsung e este filtro veio junto. No início pensei que seria uma dor de cabeça ter que lidar com ele. Para minha surpresa, foi bem fácilde instalar, pois segui as instruções e em poucos minutos estava instalado e funcionando, garantindo que minha água está sempre filtrada, protegendo a minha saúde e a da minha família.
Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

5 (9,999)
Resposta da Samsung:
2023-01-29

Team Samsung

Olá, Sid! Que maravilhoso saber disso! Ficamos muito contentes em saber que está feliz com ele! Desejamos que continue a ter ótimos momentos com ele e sua água filtradinha! ;) Agradecemos pelo feedback e estamos à disposição!

Eugenio Ribeiro
5 (9,999)

2024-02-14

5 (9,999)
Comprei o REFRIGERADOR SAMSUNG SYDE BY SYDE Há 4 anos e está funcionando perfeitamente. Somente NECESSITO Substuir o Filtro outra vez.
Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

4 (9,999)
useyourbrain
1 (9,999)

2023-02-21

west yorkshire

1 (9,999)
it doesnt remove fluoride so its useless to me on the box description is HILARIOUS it says “gives y up u bet the r tasting chlorine which shouldnt even BE in the eater and helps with odor! well sign me right up! ur better off getting a full filtration home system from Pro One which removes fluoride through reverse osmosis along with all contaminants and affects your ENTIRE HOME rather than just your fridge so youre also bathing in clean water and LASTS YEARS
Útil?
Postado originalmente em Samsung UK
Joshigee
1 (9,999)

2015-08-07

San Francisco Bay Area, CA, USA

1 (9,999)
Purchased a replacement filter - Samsung - from a big box home appliance store and installed it according to directions. Let water flow for several gallons - again, according to the directions on the package. Worked well for a week, and then water flow began dropping. Now it takes more than 20 seconds to fill a 6 oz juice glass. Everything else - faucet position, water pressure, plumbing setup remains unchanged. Possible a defective filter? I dont know.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-04-14

Samsung Care

Hi Joshigee, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water flow takes 20 seconds to fill a 6 oz. juice glass. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Water dispenses slowly: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402985 Thank you for choosing Samsung. Have a great day. -Trisha-

martinpal80
4 (9,999)

2016-12-12

Metuchen, NJ 08840, USA

4 (9,999)
These filters are kind of expensive unless you enroll in the auto renewal plan. With the plan I feel the price is fair. I have found however when comparing this filter to a Brita filter that the Samsung filter leaves more particles left over in the water. This was tested several times with a clear glass pitcher. Tap water still tastes great out of this fridge and filter. I just have some concerns about the contaminants it did not filter out.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Placebo
1 (9,999)

2013-09-19

1 (9,999)
Does not appear to actually filter water. My tap water was tested with a TDS meter and it metered 116 ppm (parts per million) of total dissolved solids. I then tested the "filtered water" and the reading was the exact same. This filter appears to just make you think you are getting cleaner water. I had a big detailed review of this filter submitted but it was not published the first time to the website for some odd reason. Thanks Samsung
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-05-12

Customer Care

Hello Placebo, Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your HAF-QIN Refrigerator Water Filter Just to give you an insight about our product. WATER FILTERS Provides you with the following benefits High-grade carbon block removes up to 99% of contaminants and protects the components of your refrigerator from potential sediment Removes up to 80% more contaminants than other leading compatible filters Warning: Only Genuine Samsung filters are guaranteed to properly fit your refrigerator NSF certified to standards 42, 53, and 401 to remove up to 99% of select chemicals, pharmaceuticals, pesticides, herbicides, and heavy metals Do not remove minerals that may be beneficial to health For your concern here are some troubles shooting steps available about your water filter. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Replacement filter doesn't fit in your refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Incase you will be needing a new filter in the future you may purchase it using this link: https://www.samsungparts.com/Default.aspx For any other concern you may reach us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144495989 ^^Ross

Beezer007
5 (9,999)

2019-10-21

5 (9,999)
After seeing a few bad reviews about fitting the filter seems like a few having trouble, so here goes.. on installation of new filter you remove the clips red blue In many cases when you remove the clip then before you start tugging on the pipe push the grey collar down this releases the pipe so it pulls out with ease. To put the pipe back on the new filter simply push firmly back into the filter until it stops and replace the clip.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung UK
JimiMack
5 (9,999)

2018-02-08

Grants Pass, OR, USA

5 (9,999)
After years of trying different manufacturer's replacement parts in various products, I've found them to be a waste of money. For instance, computer printer ink cartridges. I've always had issues with them. Our new Samsung refrigerator is beautiful and I wouldn't want to buy aftermarket filters and take a chance of getting leaky ones. Bought the OEM and they work great and the water also tastes great too.
Recomendaria este produto.
Útil?
Ronnie G
1 (9,999)

2013-08-27

Vancouver, BC

1 (9,999)
These filters work fine, but only for a short period. In my experience they do not meet the specified 6 month life span. After about 2 months the water flow drops down to a slow dribble and I have to replace again. These filters are expensive and when you have to replace them so often they do not represent good value. Note that I have had to replace 5 filters over the 1 year I have owned the fridge.
Útil?
Postado originalmente em Samsung Canada
Anonymous
1 (9,999)

2021-05-12

corona ca

1 (9,999)
purchased my refrigerator 2018. a big water leak was detected inside the where you insert the water filter. it was good that i have ordered an extended warranty for the product. what if? i have not the extended warranty? i am screwd. my samsung/lowes give me a new refrigerator if the problem is not fixed? the bottom line is, i'll stay away from samsung appliances all of it.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2021-05-13

Samsung Care

Sorry to hear about what happened with the water filter. I know this must of caused a lot of problems for you. I am happy this is covered under warranty. This way, we can be sure to provide a resolution that is satisfactory to your concern. If you have further questions or just need to ensure you are getting the best assistance needed for the matter. You can always contact our Social Media team using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number:
 1143304021

whydidntIthinkofthat
4 (9,999)

2018-08-25

4 (9,999)
Water filter does what it says on the tin. Like others I really struggled to remove the old unit, until I discovered what when you've removed the (red in my case) retaining clip, you need to push the grey collet INTO the filter as you remove the pipe, to release it. Just pulling on the pipe will only make the collet grip harder and will potentially stretch the pipe.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung UK
Janet
1 (9,999)

2025-05-29

Redondo Beach, CA

1 (9,999)
I really need an effective water filter and this is the only one available for my frig. This filter is not helping with a majority of the issues in my drinking water. This is what an analysis from said about this water filter and my drinking water on the Coast of California. What Your Samsung Filter DOES NOT Remove - Critical Gaps for Your Water Quality Issues: - Arsenic (180x above guidelines) - Not removed by carbon filters - Requires reverse osmosis or specialized arsenic removal media - Uranium (12x above guidelines) - Not removed by carbon filters - Requires reverse osmosis or ion exchange - Nitrates (2x above guidelines) - Not removed by carbon filters - Requires reverse osmosis or ion exchange - Many disinfection byproducts - Only partial removal Carbon helps but doesn't eliminate compounds like: Dibromoacetic acid (91x above guidelines) Bromochloroacetic acid (74x above guidelines) Multiple other haloacetic acids
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2025-05-30

Samsung Care

Hi Janet, We understand how you feel regarding this filter. We are here to help you in any way we can. Samsung water filter meets NSF/ANSI standards 42, 53, and 401, which assures that various contaminants from the water have been reduced, including chlorine, lead, mercury, and emerging contaminants like pharmaceuticals. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149372978), and it will help our team pull up your information. ^Rodel

VB22
1 (9,999)

2024-11-04

Austin, TX

1 (9,999)
I refuse to drink water from the faucet since it has a horrible taste, hence the purchase of a filtration system. However, as of recent the water coming out of the refrigerator has the same taste, not only I but no one in the house wants to drink the water from the refrigerator any more. Not sure what happened to this filter but it's not what it used to be.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-11-05

Samsung Care

Hi there, We understand how you feel regarding this water filter. We are here to help you in any way we can. We would like to speak to you directly to gather more details about your water filter and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147650779), to help our team pull up your information. Have a great day! ^Rodel

Anonymous
2 (9,999)

2023-12-30

San Juan, Puerto Rico

2 (9,999)
I ah e had my refrigerator for 2.5 years and it only had an ice maker. It eats through the filters in about 3.5 months. My previous Frigidaire filters were cheaper and lates about 9 months covering ice maker and water dispenser. Love the fridge but the filter cost is very high and short lasting. Samsung need to improve filter life and lower the cost.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-01-04

Samsung Care

Greetings! We understand your dismay about your Samsung water filters. We are here to help. The water filters from Samsung last approximately six months. We would want to speak with you directly to provide support and collect more details. Please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146697982 to help our team pull up your information. Leo

Anonymous
1 (9,999)

2017-01-18

Saint Louis, MO, USA

1 (9,999)
The design of the DA29-00020B has been modified, and without a part number change, no longer locks into the water filter holder. I believe a new supplier of the filter made modifications that ignored the earlier models. Poor engineering effort not to check compatibility with earlier models. My French Door model is only four years old.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-04-14

Samsung Care

Hi there, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter doesn't fit. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: The replacement filter doesn't fit in your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402748 Thank you for choosing Samsung. Have a great day. -Trisha-

Sierrarose
1 (9,999)

2023-03-11

1 (9,999)
Very upset, we tested the water it came up 385 ppm with a zero water tester. My zero water filter tested 0, bottled water tested 35. Tap water 600, but 385 is unacceptable. We tried 2 authentic Samsung water filters. Seems all the filters are not filtering water as well as other filters or sources of water eg. bottled. Not a happy customer.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2023-03-13

SEA Care

Having clean water to drink is essential, Sierrarose. We can help you with the water filter of your refrigerator. The National Sanitation Foundation (NSF) and the American National Standards Institute (ANSI) have various standards to identify what is filtered by a water filter. Samsung's water filters are Carbon Filters rated for the NSF/ANSI 42, NSF/ANSI 53, and NSF/ANSI 401 standards. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ For the immediate resolution of your concern, please get in touch with us via one of the following options for further assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John

MikeM68
1 (9,999)

2014-12-22

NY

1 (9,999)
The filter claims it can filter up to 300gal of water yet I haven't even used 5 gallons and its indicating I should replace it. I installed the frig. only 3 months ago with very light water consumption. I'd like to give this a higher rating but at $50 bucks a pop, I can't see using this if this is the life expectancy.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-04-14

Samsung Care

Hi MikeM68, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: Reset the water filter light. https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144403001 Thank you for choosing Samsung. Have a great day. -Trisha-

Montefgo
5 (9,999)

2025-12-24

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased and installed the Samsung HAF-CIN water filter for my Samsung side-by-side refrigerator. The installation was incredibly easy; it literally took less than a minute. I simply gave the old one a quarter-turn twist counterclockwise to remove it, inserted the new one, and twisted it clockwise until it locked into place. No tools were required. After flushing about 3 gallons of water through the dispenser as recommended, the water tasted noticeably fresher and cleaner, with no unpleasant chlorine taste or odor. The ice cubes are also clearer. I appreciate the peace of mind knowing that this genuine Samsung filter is NSF-certified and effectively removing harmful contaminants from my family's drinking water. While it might be slightly more expensive than some generic alternatives, the perfect fit, lack of leaks, and superior water quality make it a worthwhile investment. I highly recommend sticking with the genuine Samsung brand for reliable performance
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
wasteofmoney
1 (9,999)

2014-02-11

1 (9,999)
I used to use these filters on city water for months and everything was fine, now we're on well water going through a softener and in just a few weeks the water basically stops flowing. We've tried two of these now and feel ripped off. Waste of money. Could be faulty batch or just not friendly with soft water?!?
Útil?
Postado originalmente em Samsung Canada
BevR
4 (9,999)

2026-04-01

Indiana

4 (9,999)
The filter works great and is easy to install. Getting it out of the plastic package is another issue. Regular scissors didn't do it. We had to use tin snips, and my husband cut his hand on the sharp plastic trying to get the filter out of the packaging. Please consider some other packaging option.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Steve41
3 (9,999)

2018-07-09

3 (9,999)
On youtube I was able to determine that the flow goes from the bottom of the unit to the top (with the samsung logo towards the top). However it is ridiculous that after several years on the market, this is STILL being sold without any flow direction marking, either on the label or the unit itself.
Útil?
Postado originalmente em Samsung UK
Chef206
3 (9,999)

2016-04-15

Memphis, TN, USA

3 (9,999)
I assume the product works fine, and this was the second time I replaced the filter as the schedule required. However, I hoped that after two weeks, the alert light notifying me to change the filter would have gone out. It is still there, although I changed the filer two weeks ago.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-04-14

Samsung Care

Hi Chef206, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter light indicator still lit up. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: Reset the water filter light. https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402857 Thank you for choosing Samsung. Have a great day. -Trisha-

sonigalaxy
5 (9,999)

2016-01-27

California, USA

5 (9,999)
I was skeptical to buy the same filter again but this filter worked great and so I decided to subscribe to filter renewal program with Samsung. Tried couple other replacement filters from online retailers but they didn't work out as good and somehow their quality was questionable.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
vincent
1 (9,999)

2024-02-13

1 (9,999)
I also have the same issue when I got water testing for whole house system. I did try to test water from the refrigerator, and the result came out like the same with others on the feedback. the filter does not do good job which means it is not clean at all and safe for drinking.
Útil?
Resposta da Samsung:
2024-02-14

SEA CARE

I understand where you're coming from. Let's help you with this, Vincent. For added reference, I have shared the steps for properly replacing the water filter to get fresh, filtered water. You may watch the YouTube video for further help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146850367, to help our team pull up your information. Have a great day! ^Chrystel

Nkuli
5 (9,999)

2019-09-13

5 (9,999)
I bought my side by side with water/ice in December 2019, due to lack of plumbing I decided to use it without water filter installed, now after 6 months the display filter showing red, it used to be green, although the fridge still work perfectly I'm worried for more damages.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung Canada
meomy1968
5 (9,999)

2011-12-15

Lake Jackson, Texas

5 (9,999)
I have purchased this water filter twice since I have had my Samsung fridge. Water taste great and ice too. No funny tasting water here. Plus this filter just lasts and lasts. I had to replace the one on my old fridge all the time. And changing the filter is quick and easy.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Innovator
5 (9,999)

2015-10-20

Irmo, South Carolina

5 (9,999)
Have used this filter for several years making sure that I change it every 6 months. I provides clear, clean, water with no aftertaste. I stand by this filter without reservation as I do all Samsung products that I purchase....Excellent company with great customer service.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Falkon
1 (9,999)

2024-10-08

Santiago chile

1 (9,999)
Cuáles Son las características de un filtro original, código QR, etiqueta que se pone en el iman, donde debe salir verde, QR indica serie que debe ser igual al filtro, QR scaneado te llava a la página e indica cuántas veces ha sido scaneado si es más de 5 es falso
Útil?
Postado originalmente em Samsung Chile
Filterguy
1 (9,999)

2022-10-11

New York, NY

1 (9,999)
interesting that the description of this filter, which I use for our fridge, only provides the most general and meaningless content possible, such as "reduces 99% of potentially harmful contaminants." I have been unable to find information anywhere online about what specific contaminates it is intended to filter and at what levels. Does this also apply to heavy metals? If so, where is the information? Merely stating it does is not sufficient. And who/what are these generic contaminates potentially harmful to -- the appliance or humans? Very suspicious that this information is not provided. It wouldn't even bother me very much if the filter is intended to protect the appliance rather than humans. At the very least I would better understand the potential exposure of contaminants to my family and could take additional action if or as needed. I suspect the filter does not do very much and provides a false sense of security of filtering contaminates that are harmful to people. If I'm wrong, please point me to the information.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-10-13

SEA Care

Hi Filterguy, Thank you for your honest review. We are here to help with the information you are seeking with our water filter. I have shared a Samsung link below titled "Replace the water filter in your Samsung refrigerator". Please access the link I have shared and select the 6th drop-down menu for the water filter standards. As an overview from the link I have shared, Samsung's water filters are Carbon Filters rated for the NSF/ANSI 42, NSF/ANSI 53, and NSF/ANSI 401 standards. https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo

CLinOmaha
5 (9,999)

2026-03-26

5 (9,999)
[This review was collected as part of a promotion.] I have a Samsung refrigerator and the filter product number changed. However, I was able to find the correct Samsung filters based on the website information. These filters work perfectly and I believe the filtration makes a difference in the dispensed water.
Útil?
Postado originalmente em Samsung US
Suloo
5 (9,999)

2025-12-20

19425

5 (9,999)
[This review was collected as part of a promotion.] We are using Samsung from 5 years now. One time we try to use non Samsung and get many issues. But using the genuine filter from Samsung is always a great experiance. Water quality, compatibility with the unit is great and it's not a brainer to use it always.
Útil?
Postado originalmente em Samsung US
yelnatsa
5 (9,999)

2016-06-23

Gainesville FL

5 (9,999)
Apparently, Samsung produces a 'mineral water' version of this filter as well that is not sold on the Samsung site. I am not sure of the difference, but my guess is that the mineral water version does not filter out as many minerals as the fresh water version.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Mitdat
3 (9,999)

2019-04-02

Westminter, California

3 (9,999)
I used a water quality tester, TDS meter, got ~ 35 from Samsung filter compares to ~ 20 to my reverse osmosis filter within 5 filters drinking water system. I connected my drinking water line to Samsung frig., but can not get rid of Samsung water filter.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2019-04-13

Samsung Cares

I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns: 1. Replace the Water Filter in Your Refrigerator: http://bit.ly/2SJMAHL Thank you for being a part of the Samsung family! ^Cat

Loralei
5 (9,999)

2026-01-22

5 (9,999)
[This review was collected as part of a promotion.] These are great water filters. I've tried knock offs, but have found them to leak. I'm only purchasing Samsung filters now. They are easy to install, and last about 6 mots in our household. We have a Samsung fridge so these are definitely compatible.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Picky water
5 (9,999)

2022-07-26

Maryland

5 (9,999)
i'm very sensitive about the taste of water. since i changed my samsung bespoke refrigerator this time, i no longer buy plastic water bottles. the water taste is clean and not smelly. my family also says that the water tastes good. i am very satisfied
Recomendaria este produto.
Útil?
neo70
5 (9,999)

2016-04-07

5 (9,999)
It is a lot nicer than previous version of water filters. The location is easier to replace. It may be better if there is a filter life indicator to see how long I can use it instead of just looking at the date. Just like toner indicator on printer.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Keyster10
5 (9,999)

2014-09-14

5 (9,999)
We love how our refrigerator's water filter is in a low side spot. It's inside and Easy to REACH, Easy to REMOVE, and Easy to INSTALL. We're even able to purchase the water filter at a lower price today than two years ago. We're happy customers.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
easycom39
4 (9,999)

2013-08-08

4 (9,999)
J'ai essayé sans la cartouche, l'eau avec un gout de plastique, vraiment pas terrible à boire. Mais depuis que j'ai installé la cartouche, l'eau n'a pas de gout ni d'odeur, et elle est bien meilleure que celle du robinet, donc oui je recommande!
Recomendaria este produto.
Útil?
Postado originalmente em Samsung France
DaShopper
5 (9,999)

2016-04-30

Live2Shop

5 (9,999)
Refrigerator water filter does exactly what it is supposed to do. Only had to run water once to clear out the filter residue. Sinple to remove old filter and install new one. Couldn't be any simpler. Liked it so well, I bought 3.
Recomendaria este produto.
Útil?
Bjain
5 (9,999)

2024-09-20

5 (9,999)
Samsung cooler filters are well-regarded for their effectiveness and ease of use. If you're looking for a reliable option to enhance your cooler's performance, they're a solid choice. Just ensure you get the right model for your unit!
Recomendaria este produto.
Útil?
Postado originalmente em Samsung Canada
roselady
4 (9,999)

2016-03-10

Mandeville, LA, USA

4 (9,999)
very easy to install. Water tastes great. The filter is on a timer and may not need to be changed when the indicator light changes color. I live by myself. There is not as much use by a single person as compared to a family.
Recomendaria este produto.
Útil?
NParadise
5 (9,999)

2016-11-12

Honolulu, HI, USA

5 (9,999)
I have a new refrigerator and always waited to get the replacement when I needed it. This time I decided to be more organized and purchase filter replacements to have on stand-by. Trying to be more proactive than reactive.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
jnewman833
4 (9,999)

2016-08-02

Winchester, KY 40391, USA

4 (9,999)
Didn't want to take a risk on aftermarket product, and was pleasantly surprised to see that the price directly from the website was very competitive - - better than the big box stores! I'll continue to use this product.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Mullins
1 (9,999)

2024-03-09

1 (9,999)
I never wanted a subscription and now I cant cancel! Who can afford $53 randomly jerked out of their bank account. Too many hoops and time to try to speak with someone. This automated/robotic messaging system is a joke!
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2024-03-11

SEA Care

Hello Mullins, We can understand your disappointment about being continuously charged for these water filters. We want to speak to you directly to provide support and refer you to the correct department to turn off the automatic charging of these filters. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146937588) to help our team gather your information. Have a great day. -John

buckybeaver
4 (9,999)

2017-02-12

Hampton, VA, USA

4 (9,999)
Little tricky for me to finally install the filter in the "locked" position. Now the red filter light on the front panel won't go off (instructions say the filter light should go off after holding for 3 seconds).
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Dslgod
3 (9,999)

2014-04-02

3 (9,999)
I changed the filter with ease and water was great but my only down fall you can find other non samsung filters that work the same for cheaper. But it was a great filter i just found it cheaper somewhere else.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2022-04-14

Samsung Care

Hi Dslgod, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144403046 Thank you for choosing Samsung. Have a great day. -Trisha-

Upset in Orlando
1 (9,999)

2023-09-08

1 (9,999)
The advertising is confusing & not clear what size you are buying for your refrigerator. I got stuck with a package of 3 filters that don't fit. Buyer beware or you'll get taken like I did. Disgusting!
Útil?
Resposta da Samsung:
2023-09-12

SEA Care

Hi there, We understand how you feel. Allow us to aid you with the water filter. We would love to speak to you to discuss the fridge's model number and to check which is the compatible water filter. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146274543, to help our team pull up your information. Have a great day! ^Chrystel

His Royal Highness
5 (9,999)

2023-04-27

Georgia USA

5 (9,999)
I bought this this product this month (1 Pack of 2). Thinking I would still have the same Refrigerator. Now due to the Refrigerator conditions stated...not repairable...I am to make a purchase decision.
Útil?
Postado originalmente em Samsung US
MsJP
5 (9,999)

2016-03-30

Florida

5 (9,999)
Purchased this to replace as suggested every six months. Item is easy to remove and replace. Water comes out clear and tastes good. Item seems to be a bit expensive, but we don't really have much choice.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
fbang652
5 (9,999)

2016-04-14

5 (9,999)
It's working as best as i can tell. (I didn't have a water test.) Removal of old filter and installation of new was a snap. Hardest part was pulling the unit away from wall to kill the water source.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Sarah
4 (9,999)

2025-10-12

4 (9,999)
The filter is fine, but the packaging is BRUTAL! You don't need to put it in such stiff plastic that is almost impossible to get it out. I can only hope I didn't hurt the filter in wrangling with it.
Útil?
Postado originalmente em Samsung US
N3RDY
5 (9,999)

2026-03-11

New York, NY

5 (9,999)
[This review was collected as part of a promotion.] Great filter, use filtered water practically everyday. Easy to slide in and remove. Love that Samsung made it super simple up in front, don't have to dig looking for where to put the filter in.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Alameda
2 (9,999)

2024-09-26

2 (9,999)
OMG! the water filter packaging is terrible. 10 minutes to open that alone. CANNOT reset the water replacement light have replaced my icemaker 3 times!!! Luckily I bough the extended warranty
Útil?
Postado originalmente em Samsung UK
geom
5 (9,999)

2025-12-19

Florida

5 (9,999)
[This review was collected as part of a promotion.] The perfect fit with easy installation. A strong water stream with improved taste while reducing containments. The one drawback is the high price especially compared to third party brands.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Anonymous
5 (9,999)

2016-07-08

Boise, ID, USA

5 (9,999)
This is the only filter I'll use in my fridge. Other brand filters restrict the water flow. I'm able to get clean water quickly without having to wait a couple of minutes to fill a glass.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Arty
4 (9,999)

2016-04-14

4 (9,999)
There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung UK
PatD
1 (9,999)

2021-08-25

Dillsburg, pa

1 (9,999)
entered my samsung refrigerator model and ordered what it recommended. wrong type altogether. impossible to figure out which filter replacement to order. shouldn't be this difficult.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2021-08-25

Samsung Care

I can understand the confusion with which water filter to purchase. Normally it can be found in your user manual. If you don't have your user manual handy. You can always go to Samsung.com and type in your model refrigerator model number and scroll down to the user manual. This way, you can use the digital user manual. If you would like for us to find that information for you. You can chat with us by using the social media links below. Just provide us the model number of the refrigerator. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143637456

ckim5683
4 (9,999)

2016-06-03

Sugar Hill, GA

4 (9,999)
Ever since we ordered this and got it, our water tastes great and clean! We love it! It's definitely better than buying water from grocery stores!! Much better way to save money!
Recomendaria este produto.
Útil?
1happypappy
4 (9,999)

2014-12-05

il.

4 (9,999)
The water filter is expensive but if you buy two or more there is a saving in cost . But don't buy the universal filters they may LOOK the same , but the only thing is they leak
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
badtobone
5 (9,999)

2013-05-17

port st lucie florida

5 (9,999)
Have I just bought this filter and it was so easy to remove the old and install the new less then five minutes Samsung makes easy to use and user friendly products thank you
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
billymcmurray
3 (9,999)

2016-08-26

3 (9,999)
For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung UK
Crystal
5 (9,999)

2026-02-24

Louisville, KY

5 (9,999)
definitely love having refrigerator with water and ice in the door and it's convenient and easy taste good and it's cold is there expensive and they run out very quickly
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
junrocket
5 (9,999)

2026-05-22

new york

5 (9,999)
[This review was collected as part of a promotion.] Installation is very easy. It took me only around 10 minutes to install. It fits really well. The water looks clean and has a good taste. Hope it will last a long time.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Cynthia
4 (9,999)

2015-12-20

4 (9,999)
It works just fine, we are on well water and don't have any problem, it does slow down near the end of it's 6 months. But it's way too expensive in my opinion.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung Canada
maamiel
5 (9,999)

2013-09-30

vaires sur marne

5 (9,999)
d`exellent fonctionnement, finalement tres econome. utilisation tous les jours pour boire ou remplir la machine a cafe ou la carafe d`eau pour emmener a table.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung France
BornBarb
5 (9,999)

2026-06-09

Fort Lauderdale, FL

5 (9,999)
[This review was collected as part of a promotion.] This filter was easy to install, it lasts long and it makes my water taste very clean. I would recommend it to anyone who could use it on their appliance.
Útil?
Postado originalmente em Samsung US
Anonymous
5 (9,999)

2021-12-03

Wilmington, NC

5 (9,999)
i love the filter and the auto present in the mail every 6 months! very easy and keeps my water clean! and by subscribing, you save, can't beat that.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
HappyDaze
5 (9,999)

2016-11-22

5 (9,999)
I was amazed at how easy it was to change the filter. I live where the water is VERY hard and this filter really works to make the water taste good.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
JeffM23
5 (9,999)

2015-12-29

Leominster, MA, USA

5 (9,999)
We decided on the automatic 6 month replacement as it saves a lot of money. The new filter came quickly and took just a couple seconds to install.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Gail
2 (9,999)

2020-04-24

2 (9,999)
Was not advised to get a different fridge due to tank water use. So I go through too many filters. Costs a fortune. Why so expensive for a filter?
Útil?
Postado originalmente em Samsung Australia
veeana
5 (9,999)

2016-02-16

Alexandria, VA

5 (9,999)
I was pleased to get it fast and it was very easy to change it. just followed the instructions. I signed up for automatic delivery every 6 months
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Sparky
3 (9,999)

2017-04-22

3 (9,999)
Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Útil?
Postado originalmente em Samsung UK
Sundar
1 (9,999)

2020-04-15

1 (9,999)
after installed this filter, the water taste is weird even i shed 3 buckets of water. i have ordered this product as an automatic purchase.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2020-07-08

Samsung Cares

Hello Sundar! I have this link (https://bit.ly/3eblsMv) that I believe may be helpful. It has some steps you can take when the water or ice from the refrigerator does not taste right. ^Jecca

ashley
1 (9,999)

2023-02-28

1 (9,999)
I received a bad filter and had to replace less than a month later. The ice was fully white and tiny. And the water tasted like metal.
Útil?
Postado originalmente em Samsung US
Resposta da Samsung:
2023-03-06

Samsung Care

Good day, ashley. All we want for you is to be able to grab a glass of fresh, cool water from your fridge whenever you want. To better assist you in changing the water filter and things to consider before changing it, please refer to the links below. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Changing the water filter on your Samsung refrigerator: https://www.youtube.com/watch?v=okAfV86M0iw The water filters designed to work on your Samsung fridge can be found on our website below. https://www.samsung.com/us/search/searchMain/?searchTerm=water%20filter&item_type=Home+Appliances+Accessories If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145529062) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Roglang
4 (9,999)

2017-03-20

4 (9,999)
I have seen many comments regarding direction of flow not indicated. Well I have to dispute this. It is clearly marked on the label ..
Recomendaria este produto.
Útil?
Postado originalmente em Samsung UK
PRETE
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] FIRST THIS FILTER DOES NOT LEAK LIKE THE GENERNIC REPLACEMENT FILTERS. THE WATER IS CRISP AND CLEAN AND THE FILTER LASTS A LONG TIME
Útil?
Postado originalmente em Samsung US
Ed2Consultabt
5 (9,999)

2016-07-13

Northern KY

5 (9,999)
The Samsung filter works great. It filters out more harmful water contaminants than the after market filters. Great tasting water!
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Fingle
5 (9,999)

2016-03-10

Orlando, FL

5 (9,999)
I purchased this refrigerator filter and it works perfectly. It was very easy to install and at a good price with timely delivery.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
JamesPJr
5 (9,999)

2016-07-12

Copperas Cove, TX, USA

5 (9,999)
This water filter was very easy to install. They also offer a subscription service so I now don't have to remember to reorder it.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Banny
4 (9,999)

2017-03-10

Utah

4 (9,999)
I am going to love this fridge if it has durability over time. It is very pretty and looks like I am going to really enjoy it.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
SamsungGuy111
4 (9,999)

2016-01-11

Atlanta

4 (9,999)
There is so many generic brand filters and mixed reviews on them. This is my 3rd filter. It works great and water tastes good.
Recomendaria este produto.
Útil?
Postado originalmente em Samsung US
Nicolasmg
1 (9,999)

2017-11-30

1 (9,999)
Have to change it after 4 months, about 40 gallons used. It's cheaper to buy bottled water. I will make a formal complaint.
Útil?
Postado originalmente em Samsung Canada
Tiffanie Yulo
4 (9,999)

2023-07-15

4 (9,999)
We use a Samsung refrigerator with a water filter and love it. Does it use a psf473 filter to remove pfas from the water?
Útil?
Postado originalmente em Samsung US
MrWhale52
2 (9,999)

2024-05-22

2 (9,999)
This was not easy to install it was difficult to remove the clips and the water tubing from both the old and new filters.
Útil?
Postado originalmente em Samsung UK

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