Smart TV 75" QLED 4K The Frame 75LS03A

75''
QN75LS03AAGXZD

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Smart TV 75" QLED 4K The Frame 75LS03A
75''

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Recursos

Slim Frame Design

Um quadro moderno na sua sala

O design elegante e moderno da The Frame 2021 tem menos de 3cm de espessura e combina perfeitamente com a decoração da sua casa.

Suporte de parede¹
slim incluso

Sua TV rente à parede como se fosse um quadro

O suporte de parede slim, acessório incluso com a The Frame, permite uma instalação rápida e fácil, praticamente sem espaço entre a TV e a parede.

Única conexão2

Uma peça de decoração na sua sala

Apenas um fio fino conecta a The Frame a uma central de conexões externa – o One Connect – que liga a TV à energia e aos demais aparelhos.

* A única conexão da The Frame 32” não é um cabo translúcido e pode ser mais grosso que os das demais polegadas.

Molduras customizáveis3

Ainda mais estilo à sua decoração

A The Frame foi pensada para ser uma obra de arte na sua casa, e você pode emoldurá-la de maneira personalizada, como em uma galeria. Escolha uma das molduras disponíveis, que se encaixam na borda da tela perfeitamente, como ímãs.

*Moldura vendida separadamente.

*Moldura vendida separadamente.

Modo Arte4

Loja de obras de arte digital

Desfrute de uma galeria online exclusiva com mais de 1.200 obras de arte conceituadas, de Monet até Kandinsky. Adquira digitalmente uma obra específica por R$ 66 ou assine o plano mensal por R$ 16 e tenha todo o catálogo à sua disposição!

Coleção Samsung

Obras pré-selecionadas

A TV The Frame 2021 parece um quadro e vem com 20 obras de arte digitais para inspirar você na decoração da casa. Todas selecionadas por especialistas do mundo artístico.

Tecnologia de
Pontos Quânticos5

100% de volume de cor

Desfrute o máximo da qualidade de imagem em 4K, com 1 bilhão de cores vibrantes por muito mais tempo.

* A The Frame 32" é uma QLED de resolução Full HD

* A The Frame 32" é uma QLED de resolução Full HD

10 anos de garantia
contra Burn in6

Aproveite sua TV livre de preocupações

Algumas TVs absorvem as imagens estáticas que aparecem na tela por muito tempo, como placares ou mapas de jogos. O resultado é o burn in, ou seja, manchas permanentes na tela. Mas, com a QLED, você tem a melhor imagem e a garantia de 10 anos contra esse efeito.

Múltiplos Assistentes de voz7

Uma maneira inteligente de comandar sua TV por voz

Controle sua TV por voz em português: acesse apps, mude de canal ou altere o volume. A TV traz Bixby e Alexa integrados para você escolher o seu serviço de voz preferido.

SmartThings8

Casa Inteligente

Controle e monitore toda a sua casa. Acesse o aplicativo SmartThings e transforme sua TV na central de automação controlando os demais aparelhos inteligentes da Samsung ou criando programações de acordo com a sua rotina. Além disso, aparelhos mais antigos, como seu ventilador com controle remoto, são detectados automaticamente e controlados pela TV.

* Não disponível para The Frame 32"

Controle Remoto Único9

Um controle e nada mais

Aquela confusão de controles no seu ambiente acabou. O exclusivo Controle Remoto Único reconhece todos os aparelhos compatíveis conectados à TV e passa a controlá-los também.

* O design do controle remoto da The Frame 32" diverge da imagem

* O design do controle remoto da The Frame 32" diverge da imagem

Atividades pela TV10

Divirta-se em casa

Com a TV Samsung, você aproveita não apenas da melhor qualidade de imagem, mas também curte no conforto da sua casa diferentes atividades como: acesso a canais gratuitos, videoconferências na tela grande, acesso remoto ao seu PC e conectividade entre aparelhos.

* Não disponível para The Frame 32"

Controle Remoto SolarCell11

Um salto significativo rumo à sustentabilidade

Um controle remoto moderno e ecológico, feito de quase um terço de plástico reciclável e que é recarregável por energia solar, pela própria luz ambiente da sua casa ou por USB, evitando o desperdício de milhões de pilhas AAA ao longo dos anos.

* Não disponível para The Frame 32"

* Não disponível para The Frame 32"

Embalagem
reutilizável

Abuse da criatividade e cuide do meio ambiente

Estamos intensificando nosso compromisso com a sustentabilidade com nossas novas embalagens ecológicas. Utilizamos menos papel e tinta para as caixas das TVs, que podem ser transformadas em utensílios domésticos, como uma prateleira de livros, uma casinha de gatos, caixa de ferramenta e muitos outros. Você pode encontrar as instruções criativas, acessando o QR Code da própria embalagem.

Galeria de imagens

Especificações

  • Resolução

    3,840 x 2,160

  • PQI (Picture Quality Index)

    3400

  • HDR (High Dynamic Range)

    Quantum HDR

  • Sistema operacional

    Tizen™

  • QLED

  • LS

  • Tamanho de tela

    75"

  • Resolução

    3,840 x 2,160

  • Processador

    Processador Quantum 4K

  • AI Picture

    Sim

  • Tecnologia de painel

    Sim

  • PQI (Picture Quality Index)

    3400

  • HDR (High Dynamic Range)

    Quantum HDR

  • HDR 10+

    Certified

  • Upscaling de Imagem

    Sim

  • HLG (Hybrid Log Gamma)

    Sim

  • Contraste

    Mega Contraste

  • Tecnologia de Painel

    Pontos quânticos, 100% do volume de cor

  • Micro Dimming

    Esmaecimento UHD supremo

  • Detecção de brilho e cor

    Detecção de brilho e cor

  • Tipo de display

    Dual LED

  • Realce de contraste

    Sim

  • Auto Motion Plus

    Sim

  • Modo Filme

    Sim

  • Modo Natural

    Sim

  • Modo Filmmaker

    Sim

  • Dolby Digital Plus

    Sim

  • Inteligência de som antiruído

    Sim

  • Som adaptativo

    Adaptive Sound+

  • Som em Movimento

    OTS Lite

  • Sincronia Sonora

    Sim

  • Potência (RMS)

    40W

  • Canais de Áudio

    4CH

  • Bluetooth de áudio

    Sim

  • Samsung Smart Hub

    Smart

  • Sistema operacional

    Tizen™

  • Bixby

    Inglês americano, Inglês britânico, Inglês indiano, Coreano, Francês, Alemão, Italiano, Espanhol, Português do Brasil. Características variam de acordo com região

  • Alexa Integrado

    Sim

  • Navegador (Web Browser)

    Sim

  • Hub SmartThings / Hub Matter / Funcionalidade IoT-Sensor / App de Controle Remoto

    Sim

  • Galeria

    Sim

  • Google Assistant integrado

    Não

  • Espelhamento da TV para Mobile

    Sim

  • Espelhamento do Smartphone para TV, DLNA

    Sim

  • Iniciar espelhamento da TV

    Sim

  • Tap View

    Sim

  • Digital Butler

    Sim

  • Multitela

    upto 2 videos

  • Music Wall

    Sim

  • 360 Video Player

    Sim

  • Bluetooth Low Energy

    Sim

  • WiFi Direct

    Sim

  • Som da TV para smartphone

    Sim

  • Espelhamento de Áudio

    Sim

  • Auto Game Mode ALLM

    Sim

  • Game Motion Plus

    Sim

  • Dynamic Black EQ

    Sim

  • Som Surround

    Sim

  • Tela Super Ultra Wide e Menu de Jogo

    Sim

  • Game Bar

    Sim

  • Tecnologia FreeSync VRR

    FreeSync Premium Pro

  • Transmissão digital

    ISDB-T

  • Sintonizador analógico

    Sim (Trinorma)

  • Data Broadcasting

    GINGA

  • HDMI

    4

  • USB

    2

  • Entrada de componente (AV)

    1

  • Ethernet (LAN)

    Sim

  • Saída de Áudio Digital (Óptica)

    1

  • Entrada de RF (terrestre/entrada de cabo)

    1 / 1 (Uso Normal para o Terrestre) / 0

  • HDMI A / Return Ch. Support

    Sim

  • Canal de Retorno de Áudio HDMI

    Sim

  • HDMI Quick Switch

    Sim

  • Wi-Fi

    Sim (WiFi5)

  • Bluetooth

    Sim (BT4.2)

  • Auracast

    Sim

  • Única conexão

    One Connect (Y20 4K)

  • Design

    Slim Frame Design

  • Tipo de Borda

    VNB

  • Espessura

    Fina

  • Cor principal

    Preto

  • Tipo de suporte

    I Shape (pés)

  • Cor da Base/Pés

    Preto

  • Modo Arte (The Frame)

    Sim

  • Deteção de movimento

    Sim

  • Digital Clean View

    Sim

  • Busca automática de canais

    Sim

  • Legenda

    Sim

  • Connect Share™ (HDD)

    Sim

  • ConnectShare™ (USB 2.0)

    Sim

  • EPG

    Sim

  • PVR estendido

    Sim

  • Controle de IP

    Sim

  • Idioma

    Idioma local

  • BT HID integrado

    Sim

  • Compatível com HID USB

    Sim

  • Time Shift

    Sim

  • IPv6 Support

    Sim

  • MBR Support

    Sim

  • Guia de Voz

    Inglês (EUA), Português (Brasil)

  • Outros

    Ampliar / Alto contraste / Áudio de múltiplas saídas / App See Colors/ Inversão de cores / Tons de cinza / Zoom em linguagem de sinais / Repetição lenta do botão

  • Sensor Ecológico

    Sim

  • Fonte de Alimentação

    AC100-240V 50/60Hz

  • Consumo de Energia (Máximo)

    290W

  • Desligamento Automático

    Sim

  • Tamanho da embalagem (LxAxP)

    1839 x 1113 x 207 mm

  • Tamanho da TV com suporte (LxAxP)

    1682.3 x 998.5 x 315.8 mm

  • Tamanho da TV sem suporte (LxAxP)

    1682.3 x 960.4 x 26.9 mm

  • Tamanho da Base/Pés (LxP)

    1042.0 x 315.8 mm

  • Especificação para suporte tipo VESA (Não incluso)

    400 x 400 mm

  • Peso Bruto (Kg)

    50.4 kg

  • Produto com Base (kg)

    35.6 kg

  • Produto sem base (Kg)

    35.0 kg

  • Modelos de controle remoto

    TM2180E

  • Samsung controle remoto Solar Cell (incluído)

    Sim

  • Compatibilidade com 'Slim Wall Mount'

    Sim

  • Suporte opcional de cabo de conexão única

    Sim

  • Compatível com Suporte de Parede Padrão VESA

    Sim

  • Compatível com acessório Suporte de parede com Auto Rotation

    Sim

  • Manual do usuário

    Sim

  • Manual eletrônico

    Sim

  • Cabo de força

    Sim

  • Cabo fino (5 metros)

    Sim

  • Controle remoto Solar Cell

    Sim

  • Suporte para Moldura Customizável (The Frame) Compatível com moldura VG-SCFA

    Sim

Avaliações

Smart TV 75" QLED 4K The Frame 75LS03A

4.4

Recomendado por 85% dos clientes.

Escrever uma avaliação
5 estrelas 70%
4 estrelas 16%
3 estrelas 4%
2 estrelas 3%
1 estrelas 7%
Recursos 4.2
Performance 4.2
Design 4.6
Valor 3.7
Funcionalidade de IA 4.0
Resumo de avaliações por IA
  • Os clientes elogiam o modo Arte por transformar a televisão numa galeria viva que exibe obras de arte e fotografias pessoais com elegância.
  • Muitos utilizadores destacam a qualidade de imagem excepcional, cores precisas e desempenho fluido em streaming 4K e jogos.
  • Vários apreciam o design minimalista, a caixa One Connect para configuração sem fios e o comando solar sustentável.
  • Alguns mencionam problemas ocasionais de conectividade Wi-Fi e limitações do modo Arte que requerem subscrição paga.
  • A maioria considera a configuração intuitiva e o desempenho geral como o melhor televisor que possuem.
Gerado por IA a partir de análises de clientes, que pode incluir análises incentivadas.

Avaliações com imagens e vídeos

Filtros

A classificação por relevância coloca as melhores avaliações no topo. Consideramos coisas como votos úteis, avaliação mais recente, fotos e outros traços que os leitores buscam em suas avaliações.

Classificar

Filtros

2,433 Avaliações

The Frame Fan
5 (9,999)

2022-04-28

Tamanho : 75''
5 (9,999)
I love my new TV. I installed it myself on the wall. I used toggle bolts instead of the screws it came with - on the one side where there was no stud. The other side I used quality long wood screws (GRK #10x 3-1/8”). The free Samsung channels were a bonus that I did not know about. The app allows you to control the TV from your phone. Samsung Health has hundreds of free fitness classes. The Frame Art store allows for a huge selection of art to appear on your tv. I’ve only had this tv for a few months and there was one episode of the tv not turning on. Had to unplug the box and internet and it all reset itself. Fantastic and I love this tv overall.
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Resposta da Samsung:
2022-04-28

Operations

Thank you, The Frame Fan! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Pettway
5 (9,999)

2021-04-26

Strasbourg

Tamanho : 75''
5 (9,999)
Les photos sont magnifiquement mises en valeur grâce à l’excellence de l’écran, sa luminosité, sa fidélité des couleurs et une capacité bluffante de simuler un vrai tableau et ce d’autant plus que la TV est exactement de l’épaisseur d’un simple tableau. La seule différence est de pouvoir changer librement. Une belle réussite qui va en surprendre plus d’un.
[D] Alternative Text [D] Alternative Text
Recomendaria este produto.
Postado originalmente em Samsung France
maisonwithcoco
5 (9,999)

2023-08-12

Vancouver BC

Tamanho : 75''
5 (9,999)
Best TV we’ve ever owned the smart TV capabilities linking all of our streaming services app plus the quality of the picture is beautiful. I can’t tell you how happy I am to not look at black blank screen and how beautiful artwork on the TV when it’s not in use
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Recomendaria este produto.
Postado originalmente em Samsung US
Douglas Barauna
1 (9,999)

2023-10-18

Rio de Janeiro

1 (9,999)
Vai dar problema na Tela após o término da garantia. Tuvw 2 e o problema se repetiu nas duas. Não comprem!
[D] Alternative Text [D] Alternative Text
Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-11-07

Samsung

Olá, Douglas. Peço que entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD Fico à disposição!

Amoor
5 (9,999)

2024-02-19

Tamanho : 75''
5 (9,999)
Looks great. Its the main talking point to all my guests. Great picture too
[D] Alternative Text [D] Alternative Text
Recomendaria este produto.
Postado originalmente em Samsung Canada
btoorrez
1 (9,999)

2024-07-08

1 (9,999)
Faltando dois meses pro final da garantia: defeito no display Acesso remoto pra detectar o defeito, visita técnica e ok. Fevereiro de 2023. Trouxeram um display novo, abriram a tv aqui em casa mesmo pra trocar. A tv passou a desligar sozinha quando bem queria e estalar conforme esquentava e esfriava ao desligar. São atualizações, fui informado pelo SAC. Julho de 2014. Essa semana: listras pretas horizontais no canto superior esquerdo. Ou seja: uma média de quase um display por ano. Pedi ajuda no chat, acionam o whats app do representante local novamente (João Pessoa). 15 dias pra visita técnica. 130,00 Reais. Se eu levar a tv lá: 50$. Eu ri. Pois ficaria sem tv todos esses dias. A imagem tá estranha, mas ainda dá pra se informar. Então, após a visita, eu devo aguardar 15 dias úteis pra liberação da OS e conclusão do serviço. Um display por ano não é considerado como vício recorrente na linhagem de televisores? Pois vou recorrer ao pagamento. Batalhei duro pra juntar todo esse dinheiro pra vê-lo voar assim. O mínimo seria um RECALL desse modelo, pois vi em outros sites de vendas e de reclamações que não estou sozinho com The Frame 50” 2022.
[D] Alternative Text [D] Alternative Text
Útil?
Postado originalmente em Smart TV 50" QLED 4K The Frame 50LS03B(QN50LS03BAGXZD)

Recursos

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Valor

1 (9,999)
yannlibreville
5 (9,999)

2021-07-11

Beauvais

Tamanho : 75''
5 (9,999)
je me suis offert ce modele pour mes 40 ans, et j'en suis vraiment ravi. Tous mes invités me demandent pourquoi nous n'avons plus de Tv, si bien qu'ils sont bluffés par the Frame, qui se fond très bien dans le décor du salon. La qualité de l'image est excellente, ainsi que le son, je n'ai pas encore utilisé toute les fonctionnalités intelligentes, mais ma femme adore l'option multiview lorsqu'elle fait son yoga. Enfin, la télécommande sans pile avec cellules photovoltaïques est un vrai plus!!!
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Recomendaria este produto.
Postado originalmente em Samsung France
Resposta da Samsung:
2021-07-16

service clients Samsung

"Bonjour, Merci pour votre fidélité et d’avoir pris le temps de partager votre expérience avec la TV The Frame 65'' QLED 2021. N’hésitez pas à faire usage de la “ fonction ART “ lorsque votre téléviseur est en veille afin de profiter de l’affichage d’une oeuvre d’art : https://www.samsung.com/fr/lifestyle-tvs/the-frame/art-mode/ Sachez que Samsung met à votre disposition des solutions & astuces afin de vivre une expérience Samsung complète : https://www.samsung.com/fr/support/model/QE65LS03TAUXXC/ Vous retrouverez aussi les expériences d’utilisateurs comme vous dans la communauté Samsung que nous vous invitons à rejoindre : https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9visions/bd-p/fr-tv Nous restons à votre écoute. Morgan, Service clients Samsung "

NiqueH
5 (9,999)

2023-06-03

Maryland

Tamanho : 75''
5 (9,999)
We love it so much we wish all our TVs were the Frame TV. Our guests thought they were losing their minds because they thought they had seen a different picture in this spot minutes earlier. The pictures here don’t do it justice. Love the matte finish too. We were so tired of the glare from the sun when we watched tv. Now I have my pick of expensive art hanging over my fireplace. If they all cost a little less, I swear every room would have one. We got this to replace our curved Samsung 65” QLED TV. That thing drove me crazy with the glare and its random restarts. Loving our Frame 65” tv.
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Recomendaria este produto.
Postado originalmente em Samsung US
Newdad09
5 (9,999)

2023-03-11

Minnesota

Tamanho : 75''
5 (9,999)
Added this TV to a Great Room where we used to have art above the fireplace. It looks great and allows us to have TV when we want it and art the rest of the time. No issues with the light/motion detector as others have complained about. It turns off at night and back on in the morning when I turn lights on or sun comes up.
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Recomendaria este produto.
Postado originalmente em Samsung US
Higorsms
2 (9,999)

2024-01-05

Vitória- ES

2 (9,999)
Comprei e depois de 11 meses começou a dar problemas está com faixas mais claras no painel acionei a garantia é até agora não deram uma posição oficial.
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Útil?
Postado originalmente em Smart TV 65" QLED 4K The Frame 65LS03B(QN65LS03BAGXZD)

Qualidade do produto

2 (9,999)

Valor

3 (9,999)
Resposta da Samsung:
2024-01-15

Samsung Atendimento ao Cliente

Olá, Higor. Sentimos por você não ter tido uma boa experiência. Não se preocupe que o seu feedback é muito importante para nós e estamos aqui para te auxiliar da melhor forma. Enviei um e-mail agora para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

Tasha
5 (9,999)

2026-02-18

Madison, AL

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] purchased my Samsung Frame TV in 2022, and it’s honestly one of the best home upgrades I’ve made. The picture quality is stunning, but what really sets it apart is the sleek frame design. It truly looks like a real framed piece of art on the wall. When it’s in Art Mode, friends and family constantly think it’s a picture or a painting — I’ve gotten so many compliments on it. No one believes it’s a TV until I turn it on. It blends perfectly into my space, keeps everything looking clean and modern, and doesn’t feel bulky like traditional TVs. I love that it’s both functional and beautiful at the same time. Still obsessed with it years later.
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Postado originalmente em Samsung US
Binhoco
4 (9,999)

2024-02-21

Itapema sc

4 (9,999)
Gostei da facilidade de usar e dos recursos e ficou muito bonita no painel
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Recomendaria este produto.
Útil?
Postado originalmente em Smart TV 43" QLED 4K The Frame 43LS03B(QN43LS03BAGXZD)

Qualidade do produto

4 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2024-04-17

Samsung Atendimento ao Cliente

Agradecemos muito sua atenção. Seu feedback é muito importante para nós! Esperamos que possa ter uma experiência maravilhosa com seu Samsung! Estamos à disposição!

Martino
5 (9,999)

2022-05-01

Tamanho : 75''
5 (9,999)
Amazing TV. Slick design, Crisp color. Altra slim profile
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Resposta da Samsung:
2022-05-02

Operations

Thank you, Martino! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Frame TV. 

CharStar
4 (9,999)

2022-11-16

Atlanta

Tamanho : 75''
4 (9,999)
Overall it seems to be perfect for my space - low profile and blends well in bedroom space. I sound quality is decent and so is the picture quality (from practical stand point). As with mg other Samsung devices when a scene in a movie is really dark - black/brown - the image isn't great. Another issue I notice there appears to be something wrong with the lighting function of the TV because when the screen is completely black there are white lights imbalance that will cause a issue with tv picture down line. May need to replace this device, due to this defect but overall it's what I need and wanted for YEAR.
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-11-16

Samsung Brand Ambassador

CharStar, We appreciate your feedback on The Frame TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Anonymous
1 (9,999)

2024-02-03

ÉS

1 (9,999)
Apresentou problema nos primeiros dias de uso, um risco de ponta a ponta, tanto na vertical quanto na horizontal, também não consegui falar na assistência! Comprei duas e já estou arrependido!!!
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Útil?
Postado originalmente em Smart TV 43" QLED 4K The Frame 43LS03B(QN43LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-02-05

Samsung Atendimento ao Cliente

Olá, boa tarde! Obrigado por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback. Eu enviei um e-mail para você com mais detalhes e alguns testes para que você realize. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

ItsBiju
3 (9,999)

2024-04-25

Garden City Park, NY

Tamanho : 75''
3 (9,999)
Watching videos is great on this. Samsung has done a good job with brightness. It's an expensive TV so I would only suggest on buying this if you specifically want to showcase photos. This is a multifacet so it is justified in Samsung's eyes. First-time guests don't realize it is a TV until we put some video on to watch. I have other Frame TVs and for some reason, this one is the slowest in the UI.
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Recomendaria este produto.
Postado originalmente em Samsung US
Espresso
5 (9,999)

2023-03-02

caen

Tamanho : 75''
5 (9,999)
Après 1 mois je suis satisfait de ma Samsung Frame 65, j'attends toujours le cadre offert. Facile à régler (moins de 5 minutes). Le son est bon pour une TV en mode cadre sur le mur. L'écran mat c'est vraiment le TOP, je vous conseil de tester sur Youtube le Dolby vision, et si vous avez un Home cinéma même si il n'est pas Dolby Atmos de passer sur Netfix et regardez Interstellar avec un système 5.1 ça décolle. Par contre je suis allé en boutique écouter la barre de son Q990B tellement vanter par les influenceurs pour le Q symphonie, il n'y a pas de quoi se relever la nuit, ça vaut pas un Home cinéma, en plus les deux satellites arrière ne sont pas BT et doivent être branchés sur le 220v.
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Recomendaria este produto.
Postado originalmente em Samsung France
Filipe Gouveia
1 (9,999)

2024-03-18

Rio de Janeiro, RJ

1 (9,999)
PIOR COMPRA DO MEU ANO, não só a televisão começou a dar problema com 2 meses de uso, a samsung se provou completamente indiferente ao caso, sempre assumindo uma postura de que não haveria nada que pudesse ser feito e chamando o defeito de "característica do produto". O defeito em questão são mchas brancas bem grandes que aparecem na tela e incomodam demais em cenas mais escuras, outro dia fui ver um filme a noite e não consegui terminar de tão incomodado que fiquei, se fosse realmente uma característica do produto, essa televisão deveria custar no máximo 2 reais, já que a qualidade é ABSURDAMENTE BAIXA. Vim então escrever essa situação aqui pois é inaceitavel o que eles fizeram e agora com certeza irei procurar fazer uma devida denúncia no PROCON.
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Útil?
Postado originalmente em Smart TV 43" QLED 4K The Frame 43LS03B(QN43LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-03-19

Samsung Atendimento ao Cliente

Olá, Filipe. Obrigado por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback. Eu enviei um e-mail para você com mais detalhes e alguns testes para que você realize. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

Borge A
5 (9,999)

2023-04-04

Brasília, Brazil

Tamanho : 75''
5 (9,999)
Exceptional! The matte screen was perfect for my sunny TV room; the colors are amazing and doesn't look washed like some mate PC monitors; the art mode looks real! The bad side is that must paid for most of art and is not easy to configure a slide show. Also, custom pictures is limited to 50 pics and there is no slide show mode, afaik.
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Recomendaria este produto.
Postado originalmente em Samsung US
Fark Sayk
5 (9,999)

2024-12-15

Tamanho : 75''
5 (9,999)
I couldn’t have asked for a better addition to my living space. Being able to display my work and the work of other artists in a single space at the touch of a button, Is the perfect solution for an art lover lover with a small wall space. This is the only TV I have purchased and hope it will last.
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Recomendaria este produto.
Postado originalmente em Samsung Canada
GivenuponSmartThings
1 (9,999)

2021-10-15

Beverley

Tamanho : 75''
1 (9,999)
As per my previous review it’s beyond useless.. both my phone & SmartThings app are on latest software version so I give up.. I literally don’t have the will to keep trying it every few days.. Great idea, great design… rushed tech delivery & I’m fed up of doing the testing.. Buy another product
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Postado originalmente em Samsung UK
Jlg5468
1 (9,999)

2024-08-30

Tamanho : 75''
1 (9,999)
Bel image mais c est la Moindre des choses , le mode Art est une catastrophe ce n est pas une œuvre d art qui s affiche mais un panneaux lumineux. Après une prise en mais a distance là réponse est rapide et précise OUI IL Y A UN SOUCIS D ECLQIRE NON ONT NE LEUT PAS VOUS AIDER
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Postado originalmente em Samsung France
Resposta da Samsung:
2024-09-02

Service Clients Samsung

Bonjour, Merci pour votre retour et d'avoir partagé votre expérience avec nous. Nous sommes heureux que vous appréciez la qualité de l'image de votre téléviseur. Concernant le mode Art, nous sommes navrés de cette mauvaise expérience. Nous vous invitons à prendre contact avec l’un de nos collaborateurs qui sera en mesure de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nous espérons avoir l'occasion de vous fournir une expérience plus satisfaisante à l'avenir. Cordialement, Yael, Service Clients Samsung

Framework
4 (9,999)

2023-12-30

4 (9,999)
A TV é realmente muito bonita. Mas poderia ter mais opções de ajuste de imagem pré-programados. O volume dos diálogos é muito baixo em algumas situações. O modo inteligente de ajuste de imagem contraditório. A opção conforto ocular tem mais brilho que o modo otimizado. Impossível usar este recurso. Deixa a imagem muito estourada. Merece uma recalibração. Deveria tb ter a opção de desativar o modo arte. Outro detalhe é quando se inicia a reprodução de conteúdo HDR e Dolby Atmos, a TV não sinaliza que tem os recursos. Diferente do quê acontece com a LG. No aspecto geral, estou muito satisfeito.
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Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Valor

4 (9,999)
Mel888
5 (9,999)

2023-07-26

Dallas, TX

Tamanho : 75''
5 (9,999)
LOVE LOVE my Frame 65" with teak wood trim - It is a work of art in my living room. TV quality is fantastic too. Very bright, matte, no reflections, and great sound. The art shop is easy to use, so I enjoy changing my art of choice every week or so. A+
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Recomendaria este produto.
Postado originalmente em Samsung US
Anonymous
1 (9,999)

2023-11-29

Muriaé, MG

1 (9,999)
COMPREI SMART TV THE FRAME 55" POR TUDO QUE ELA OFERECE EM SUA PROPAGANDA, POREM COM AP3NAS 19 MES3S DE USO, DISPLAY FOI DESLIGADO A NOITE E NA MANHÃ SEGUINTE SÓ TINHA VOZ E FICAVA DESLIGANDO E LIGANDO SOZINHA. ASSISTÊNCIA TÉCNICA ME DISSE POR TELEFONE QUE UM DISPLAY NOVO SERIA R$3.889,00 E A SAMSUNG NAO PODERIA FAZER MAIS NADA POR MIM. ACHEI QUE UMA EMPRESA COMO A SAMSUNG IRIA REVER ESTA SITUAÇÃO POIS JA TIVERAM PROBLEMAS IDENTIFICADOS EM OUTROS MODELOS E RESOLVERAM. AINDA TENHO ESPERANÇA QUE SAMSUNG REFLITA E OLHE MEU CASO POIS SEMPRE FUI UM USUARIO E DIVULGADOR DA MARCA.
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Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2023-11-30

Equipe Samsung

Olá Marco. Sentimos por você não ter tido uma boa experiência. Não se preocupe que o seu feedback é muito importante para nós e estamos aqui para te auxiliar da melhor forma. Para podermos verificar o seu caso precisamos de algumas informações, por isso enviei um e-mail agora apara você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD.

Chris T.
3 (9,999)

2023-12-22

Tamanho : 75''
3 (9,999)
Not as impressed as expected with quality of image, as well as the Samsung formatting for their content. (Formatting being secondary by a long shot) Image quality is not even close to what expected.
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Postado originalmente em Samsung Canada
Resposta da Samsung:
2023-12-27

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jawjagrrl
5 (9,999)

2022-10-07

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We live in a historical home - to be more specific, a home built to look like a 1690s colonial. We needed a TV that didn't LOOK like a TV. We opted for The Frame and installed over one of the fireplaces and added a traditional gilt frame from an aftermarket company. I keep seasonal period paintings rotating when the TV is not in use, and to the casual vistor it just looks like nicely framed artwork. Does it look like a real Van Gogh on the wall? No. But it's a big upgrade from a big black panel hanging there. You can add your own rotating images too, so the options are endless. Good picture and sound, solar powered remote - would buy again.
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Postado originalmente em Samsung US
Ian66
5 (9,999)

2022-05-24

Burton on Trent

Tamanho : 75''
5 (9,999)
My Samsung Frame TV, to go with my 3 other Samsungs in the house. I bought this as I needed something to fit above the fireplace, and it had to be slim. The picture quality is far better than I expected and is fully customisable to suit your room, even though it can adjust itself automatically dependant on darkness of your room, time of day etc. Sound quality through the TV is excellent but I opted to add the Samsung Q950T sound system for some really emersive viewing. The one thing that I really like is that there’s just 1 thin cable from the TV, as per the 2nd picture, which plugs into the hub, 3rd picture. Features again are superb and there’s loads of options to set up your TV exactly as you want it. I’ve had Samsung TVs for the last 15 years and they’re the only choice in my opinion. I have 3 other Samsungs dotted around the house and they’re just as good as my new Samsung Frame. Finally, value for money? Yes most definitely in my opinion. I have an excellent TV, with the features, quality and a price I wanted, which I think is definitely value for money for a quality product.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Wendy et roland
5 (9,999)

2021-09-07

Orleans

Tamanho : 75''
5 (9,999)
produit d’excellente qualité. L’image est superbe et le rendu une fois encadré est somptueux et très réaliste. Elle se fond dans le décor et habille parfaitement la pièce!
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Recomendaria este produto.
Postado originalmente em Samsung France
MatteLove
5 (9,999)

2022-10-26

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] Didn’t know about The Frame until I started looking for a TV with shallow depth that would blend in with our home decor and artwork. I was very pleasantly surprised to find it, exactly what I was after. Even more pleases when it arrived and I got to see how beautiful the image quality is and how seamlessly it integrates all the smartTV functions. It was also relatively easy to install by myself and the frame itself is brilliantly designed, pops right on. The matte display is gorgeous and works perfectly in our bright living room with no glare whatsoever. Displaying artwork is easy and adds character to an otherwise black hole on your wall.
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Postado originalmente em Samsung US
Bazmwc
5 (9,999)

2023-05-19

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I rarely give 5 stars but this Samsung TV earned it. With this tv you definitely get your moneys worth. The picture quality is so rich in detail and full of color that watching a football game makes me feel like I'm in the stands watching it in person. No need for a sound system because it sounds like Samsung crammed a subwoofer in the TV. The sound quality is so good it feels like I'm in a movie theater. Samsung makes family movie nights unforgettable. As a child o noticed my Dad always bought Samsung TVs and you he told me no one does televisions better than Samsung. He's right. Thanks, Samsung, for all the good memories and many more.
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Postado originalmente em Samsung US
Tony01
2 (9,999)

2023-11-13

Tamanho : 75''
2 (9,999)
Unfortunately, after 2 years, lines of pixels are dying on the television, which s unacceptable for a TV that price.
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Postado originalmente em Samsung Canada
Resposta da Samsung:
2023-11-15

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Katryn M.
5 (9,999)

2023-12-15

Tamanho : 75''
5 (9,999)
Love this tv. I researched many tvs before getting this one. We have a big window in our living room so no matter what, if we have sunlight there’s always a glare on the screen. With the Frame tv, because it’s matte and there’s no glass type coating - it doesn’t matter how bright the room is, the tv never has a glare. The picture is beautiful. And I’ve had dozens of people talk and comment about how beautiful it is when it’s displaying artwork. My 1 and only complaint is actually when it comes to uploading my own digital artwork (purchased from Etsy). You can only upload one image at a time or the app freezes. And even then the app is super leggy.
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Jmack22
5 (9,999)

2024-05-21

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] It amazes me how many friends & family are fooled by the matte finish and the framing option we chose. My sister-in-law asked us when we decided on such a cool art piece. Then I turned the tv portion on and it blew her mind. This fits so nice in our main living room as a decorative piece when not in use. The seemingly endless choices of art from the art store is a must as well. Changing the art can set a mood for the holidays or whatever the occasion may be. I also like the connectivity with my other Samsung products, like my kitchen appliances, phones, and tablets. It also has been integrated into my home automation with Alexa devices.
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Postado originalmente em Samsung US
Artgallery
5 (9,999)

2023-05-31

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] This is my favorite purchase I have ever made. The color, the image, everything in the screen is simply brilliant! Everyone in my family loves this tv! The ability to use the art gallery and its various categories or use your own images is so wonderful! It is much more than a tv, it is art! Every television I purchase from now on will definitely be a Samsung frame. I smile every time I look at it. The ability to watch a show or choose art according to your mood, the season, or occasion is just excellent. I wouldn’t trade it for anything. Using a beautiful frame around the tv makes it look like an art gallery piece! Everyone who sees it wants one!
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Postado originalmente em Samsung US
BAHA8084
5 (9,999)

2022-10-09

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I love this TV! It looks sleek and has great picture quality! Sure there are better TVs but none can turn into a picture and blend in to your living space! I have the 2019 version in my bedroom and I love it. I was considering purchasing a new one for the living room after selling our curve TV. As I researched more about the 2022 version, I was convinced with the anti glare feature and it is awesome! I got the 75" and it looks cool! Awesome picture quality and looks beautiful with the TV off when displaying art! Everyone who comes over always talks about it and is amazed! I will most likely continue to buy this TV series in the future!
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Postado originalmente em Samsung US
Pedro05
1 (9,999)

2023-06-21

Campinas, SP

1 (9,999)
A Samsung, c a desculpa de minimalismo, criou um sistema PÉSSIMO, no qual p mudar de uma entrada p outra vc tem q percorrer longos processos via controle, q tem pouquíssimos botões, então faz vc ter q percorrer uma extensa quantidade de passos, p fazer o q antes acontecia c o pressionar de uma só tecla.. O sistema é lento, e as vezes de maneira forçada.. Parece q é feito propositadamente p ser lento e as Smarts TVS n substituírem os PCs de entrada, pq n é possível uma TV c esse preço ter q ser mais lenta q um celular de entrada... Resumindo a ópera, dentre as opções de 32 polegadas é a melhor, n por ser boa, mas pq a concorrência está péssima nesse tamanho.. Se for p tamanhos maiores, FUJA da The Frame.
Útil?
Postado originalmente em Smart TV 32" QLED The Frame 32LS03B(QN32LS03BBGXZD)

Qualidade do produto

2 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-06-21

Team Samsung

Olá Pedro, estamos acompanhando a sua mensagem e gostaríamos muito de te ajudar com a situação comentada, pedimos por favor que entre em contato em um de nossos canais digitais para podermos acompanhar o caso de perto e auxiliá-lo da melhor maneira possível. Segue o link: https://cutt.ly/cwqfWFAD

Zachster
4 (9,999)

2023-05-08

Ft Worth TX 76012

Tamanho : 75''
4 (9,999)
Installed for a client today and looks wonderful in their bedroom. Apple TV 4k, Sonos Arc, and their smaller sub, with a custom frame, quite the stunning purchase. All in all, I wish Ring were just a little bit friendlier with the included CCTV app, and that the doorbell ring and included Talk and go fullscreen actually showed up correctly- i think it would with a google doorbell- but truly don't know what people expect from a very specific tv that has a learning curve. I am quite pleased overall. Installed 4 total today, 2 43" and another 65".
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Recomendaria este produto.
Postado originalmente em Samsung US
KaddyWilly
5 (9,999)

2023-09-13

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I chose the TV for my new townhouse. Honestly I don't like TV's above the fireplace but it's the only place I could put it. The design of this TV is so great that I actually love it above the TV! It doesn't even look like a TV with its slick design. I bought the teak frame with it and when it's on the artwork display it really looks like a piece of artwork. I love that the mount it came with is super slim so this TV doesn't stick out from the wall. The connector wire is awesome too so I don't have a bunch of wires hanging from the TV. I am very focussed on design and this TV has it all, Samsung really thought of everything.
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Postado originalmente em Samsung US
Foursonbee
5 (9,999)

2022-10-25

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We have 3 Samsung frame TVs in our sports room. One 75” and two 55”. Each of these TVs when “Idle” show family photos. Several visitors have been shocked when we turn on the TVs and begin watching the sport of the hour. I would definitely buy again. Oh, and the picture quality. Excellent is my best description. Maybe wonderful could further describe but it’s crystal clear and we couldn’t be happier. Well, in reality I could. I want a fourth, almost have my wife talked into an 85” for a bare wall. We are still renovating so the photos show a cluttered room and an older Samsung tv waiting to be used on the porch but the photos show our current usage.
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Postado originalmente em Samsung US
stanmed1
5 (9,999)

2022-05-17

Lynchburg

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We are so excited to own a brand new 65" Samsung The Frame QLED 4K Smart TV 2022 version! It is a piece of art, a beautiful 4K set, a Smart Hub and a Media Hub. The TV is supplied with a wall mount as well as a pair of legs. I have installed it on the wall and man it looks terrific. When it displays works of art in Art Mode, the paintings come to life thanks to its matte screen. You can see all the details of the painting, water colors and oils especially stand out. We have subscribed for a year of Art and can access different world renowned galleries. You also have an option of uploading your own pictures so it is a great plus. I really like Tizen OS that runs this TV, I think it is intuitive and easy to navigate. You have all your apps, inputs displayed and with the help of the solar powered remote you can enjoy the content right away, the remote itself has dedicated buttons to get Netflix and Disney Plus to be up and running in no time. The picture quality is excellent, crisp and punchy thanks to Quantum 4K Processor. This TV comes with a media box (one connect) that has all your HDMI inputs , USB and a thin cable that you connect to the TV. You can put this box away so that your cables are concealed that way and nothing is hanging down from the TV itself. I also enjoy a feature called Tap View. I just simply tap my phone on the TV and start casting. Streaming my favorite music through The Frame and enjoying an enhanced visual listening experience with Music Wall feature is also a huge plus. Love this set, it is a centerpiece in our room and it is definitely a one of a kind TV! I received this TV at a discounted price in exchange for my honest opinion.
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Resposta da Samsung:
2022-05-18

Samsung Brand Ambassador

Hi stanmed1, Thank you for sharing your photos and experience with Art Mode on your 65” 2022 Frame TV! Art Mode allows you to add Photo Filters, various border styles and color mats to match your images or surroundings, as well as settings to adjust brightness & color tone. You can even activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections. If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Schluda
5 (9,999)

2022-06-01

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] This TV did not disappoint. I mainly use the TV for watching sports and playing video games. During March Madness I had the TV split into 4 to watch all the games at once! I paired this with a Samsung soundbar, the TV had good sound on its own but the soundbar added the extra experience when watching live sports. We also love that it displays art while sitting idle. Mounting the TV was a bit of a challenge just because of the size but the mount and instructions were easy to follow. Took about 1 hour to get it hung on the wall. Overall I would recommend this TV to any entertainment lover looking for a theater TV experience.
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Postado originalmente em Samsung US
thetoad
3 (9,999)

2022-10-10

Tamanho : 75''
3 (9,999)
[This review was collected as part of a promotion.] Picture is good, design is great and it blends in well with other framed paintings/photos. There is a large oval that occupies the left side of the screen that when black, is lit slightly different. It is not noticeable when watching movies, only in all black or very dark scenes is it apparent. The televisions volume fluctuates randomly. We have the auto volume feature turned off, but it still seems to randomly rise and lower from time to time. The television also occasionally loses wifi signal for no apparent reason. The only way i've found to fix it is unplugging the power from the receiver and then plugging it back in.
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-10-11

Samsung Brand Ambassador

thetoad, Thank you for sharing your experience with The Frame TV. I apologize for the inconveniences you have had with the inconsistent sound volume. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On You may also want to perform a Sound Test under Support > Device Care > Self Diagnosis > Sound Test To address the Wi-Fi issue you've mentioned, you may also want to go through these steps to check your network connection: 1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. We also appreciate your feedback regarding the screen abnormalities you’re seeing, and we ask that you please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If this occurs on all sources and the picture test, this will require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

JoannaTG
5 (9,999)

2024-07-26

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I absolutely adore the screen on this TV. The matte finish of it, the way it looks in contrast to the white frame I chose for it. I love the minimalist look of it when it's off, even though I'm not a minimalist person at all. Crisp picture and the art display are probably my favorite features on this TV. I've also used the embedded Xbox streaming app for the TV, and can report that the games stream mostly as well as on any other devices meant specifically for that. I honestly don't have much negative to say about this TV. It's just one of those products where everything truly delights me, down to the solar-charging remote.
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Postado originalmente em Samsung US
Homeproducts
5 (9,999)

2022-10-12

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] The Samsung frame TV is a great addition to our home. It is slim and looks perfect mounted in the living room. We decided to add picture frame on each side to complement the frame aspect of the tv. For not having surround sound the tv speaker is sufficient enough for the space. We usually do not have to go over volume 17, which is pretty impressive. The only negative if there are any, is just to be cautious when you buy an open box. When we got our tv it ended up having a yellow tint right in the middle of the screen. We contacted customer service and they were out quickly to resolve the issue. Over all a great purchase.
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Postado originalmente em Samsung US
Jmh21057
5 (9,999)

2022-10-25

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I love the fact that it looks like a art on the wall. It turns itself off at night and in the morning a painting has magically appeared. The interface is great and works seamlessly with Apple TV, direct tv and all the streaming services. Now instead of having three remotes, we just use one. Everyone who comes over to our house is blown away by how great it looks in art mode. It also has a great picture for watching movies and such. We are very, very happy with it. We did have to move some cable and power outlets so we could mount it flat on the wall. I love the fact that there are no wires on my mantle anymore. Now all I have to do is sand and repaint the wall!
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Postado originalmente em Samsung US
dms123
1 (9,999)

2024-05-03

1 (9,999)
A TV com menos de 280 horas de uso apresentou uma linha vermelha na tela, veja bem 280 horas de tela ligada, medidas pela própria TV, que deveria durar no mínimo 50 MIL horas. Claro vicio oculto de fabricação, no entanto a Samsung não se responsabiliza, embora seja um bem, supostamente, durável, pelo fato de ela ter ficado guardada por quase 1 ano e não estar mais na garantia… O custo de reparo é 80% de uma TV nova e tem garantia de apenas 90 dias… NÃO COMPREM SAMSUNG.
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Útil?
Postado originalmente em Smart TV 43" QLED 4K The Frame 43LS03B(QN43LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
SevenBR
1 (9,999)

2021-12-17

Bauru/SP

1 (9,999)
A TV em si é muito boa, design slim, já vem com suporte que a deixa colada na parede, tem todos os app atuais de streaming, é rápida, tem ótima imagem, mas somente para o uso normal, quando for querer jogar com os consoles de nova geração (PS5, Xbox Serie S/X), os problemas começam, a porta HDMI 4 2.1 que é a única destinada para jogos a 4K 120fps, não funciona direito, perde sinal a todo instante quando entra e sai de algum jogo com HDR, impossível jogar, para voltar a imagem após perder o sinal, somente desligando da tomara e religando.
Útil?
Postado originalmente em Samsung Smart TV 55 " QLED 4K The Frame 2021 55LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte(QN55LS03AAGXZD)

Recursos

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-17

Team Samsung

Olá, SevenBR! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

Scotty B
4 (9,999)

2023-07-10

Las Vegas, Nevada

Tamanho : 75''
4 (9,999)
This is really a wonderful television! Even without considering the artwork aspect, it’s worth every penny. The flush-mount, awesome. “One Connect” box, awesome. Razor-sharp resolution AND a glare-less screen, double awesome. Now, on top of all these features you add the artwork and that really makes it an amazing TV. The settings and features navigation is rather cumbersome and not fluid. Also, most of the bezel colors are not available from Samsung. A large array of options are advertised but not provided once you get the TV and inquire about them. Even if I was aware of the two major flaws, I would not hesitate in purchasing this product. Very, very nice!
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Recomendaria este produto.
Postado originalmente em Samsung US
mafe
2 (9,999)

2022-04-06

Sao Paulo

2 (9,999)
Muito provavelmente quem adquire a linha the Frame, tem interesse pelo estio "quadro"e que tenha apenas 1 fio invisivel. Não é o que acontece com a modelo 32"! Cuidado! Nesse tamanho eles mandam 1 cabo cinza, tao grosso e com conectores tao grandes, que não passa nem em conduite de 1"! Ou seja, o tal cabo invisivel para esse tamanho não vem, nao existe. E no site, nao falam nada! Em suma, me senti enganada.
Útil?
Postado originalmente em Samsung Smart TV 32" QLED The Frame 32LS03T, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte(QN32LS03TBGXZD)
Resposta da Samsung:
2022-04-07

Team Samsung

Olá, Mafe. Fico triste em saber que o aparelho não atendeu 100% as suas expectativas. Mas, levarei a sua insatisfação como feedback para que eu possa melhorar todos os meus produtos e serviços. Saiba que ter você como cliente é um prazer.

João Paulo
1 (9,999)

2022-02-23

Brasília/DF

1 (9,999)
A TV é linda e fica super bem na parede, com recursos e qualidade de imagem bastante boas. Modelo 55 polegadas. Mas, infelizmente venho enfrentando problemas para fazer ela funcionar bem com o videogame PS5. A TV reconhece o videogame, mas não passa imagem ou áudio e informa para verificar a alimentação do PS5, mas o videogame está funcionando bem e consigo utiliza-lo no acionamento remoto pelo celular. O mesmo problema não tenho na minha Q70. Por pesquisa, verifiquei que é uma reclamação recorrente em relação a esse modelo.
Útil?
Postado originalmente em Samsung Smart TV 55 " QLED 4K The Frame 2021 55LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte(QN55LS03AAGXZD)

Recursos

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2022-02-23

Time Samsung

Oi, João! Como vai? Agradeço por ter escolhido a Samsung e quero te auxiliar a aproveitar a The Frame da melhor maneira, tá? No Chat 24 horas a equipe realiza testes com seu produto em tempo real e verifica o que está acontecendo por lá também. Acesse esse link: https://www.samsung.com/br/support/contact/#onlinesupport, clique no botão ''Chat'' e logo você será atendido para que os testes sejam feitos. Fico à disposição.

Anonymous
1 (9,999)

2024-04-15

1 (9,999)
Comprei um televisão the frame 75 polegadas e também uma moldura. A moldura vem dividida em 4 partes, uma superior, uma lateral direita, uma lateral esquerda e uma inferior. A minha embalagem veio com duas partes superiores e nenhuma inferior. Como demorei 8 dias corridos, 6 dias uteis para abrir a embalagem, a Samsung disse simplesmente que não era problema deles.
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Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-04-15

Samsung Atendimento ao Cliente

Olá, Restricted estamos acompanhando a sua mensagem e gostaríamos muito de te ajudar com a sua solicitação, pedimos por favor que entre em contato em um de nossos canais digitais para que possamos acompanhar o caso de perto e auxiliá-lo da melhor maneira possível. Segue o link: https://cutt.ly/cwqfWFAD

KPaine
5 (9,999)

2022-07-29

Leeds

Tamanho : 75''
5 (9,999)
Have finally purchased a Samsung Frame 55” TV & absolutely love it. The design, features, ease of use, everything you could want & more. It has enhanced the look of our living room massively, no more big black box in the corner, it is now a slim work of art on the wall. The picture is so sharp & clear & depth of colour is amazing. We’re so impressed with it. We just need to buy the customised bezel in teak to finish off the look.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Resposta da Samsung:
2022-07-30

Samsung Support

Your Frame TV is itself a work of art, whether you're watching a film or series, or having it turn a room in your house into your own private gallery, even without the addition of one the stylish bezels available. The 100% colour volume powered by the Quantum Dot technology boosts the picture of everything you watch to 4K quality, and the AI sound ensures every single word, or piece of action, is crystal clear. ^DB at Samsung Support

Hannah
5 (9,999)

2022-10-25

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] Our family was looked for a television that would not be distracting due to a large blank screen when turned off and the frame was the perfect solution. I am really enjoying the different artwork that is displayed when the TV is off, the smart TV connected very quickly to the Internet, the TV was easy to set up and is very intuitive for adjustments and logging in to each subscription that we have. We purchased the brown frame that looks like mahogany wood, the installation could not have been easier, and the overall appearance is exactly what we expected from shopping online. We could not be happier.
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Postado originalmente em Samsung US
SamsungScotty
5 (9,999)

2022-10-05

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] Great job Samsung! you have really outdone yourself. the 55” the frame tv is masterfully art and a tv with great qualities. it displays art when turned off, and is a quality tv with great depth! i did not have to persuade my wife very much for her to agree to this purchase. she loved the idea from the beginning especially with family coming in town for x-mas. when our family arrived they complimented us on the great looking photo of a picture above the fireplace only later to show them it is also a great tv. again great job and we are extremely satisfied with this tv. would recommend it to anyone!
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Postado originalmente em Samsung US
Teteia
5 (9,999)

2023-09-18

5 (9,999)
Gostei da funcionalidade do controle remoto por comando de voz e poder carregar por energia solar. Adorei o protetor de tela com telas e imagens decorativas para o ambiente.
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Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Valor

5 (9,999)
Resposta da Samsung:
2023-09-21

Team Samsung

Olá, Teteia! Ficou linda na sua sala! Traz muita felicidade sabermos que gostou! Esperamos que continue a ter uma excelente experiência com ela! Agradecemos pelo feedback e estamos à disposição!

Fabio
1 (9,999)

2021-12-18

São Paulo

1 (9,999)
Comprei a TV no fim de novembro/2021 e no mesmo dia que instalei, já apresentou problema de funcionamento, a TV fica ligando e desligando, apresenta imagem do cabo com um X vermelho como se estivesse mal encaixado, verificamos os encaixes e mesmo assim a TV fica ligando e desligando repetidamente. Resumo, devolvi a TV a loja que comprei porém estou a quase um mês sem TV, pois ainda não me entregaram uma nova. A TV já veio com problema!
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-22

Team Samsung

Olá, Fabio! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

Wreisj
1 (9,999)

2021-12-07

Brasília

1 (9,999)
Comprei o produto em.loja parceiro recebi hoje e ao abrir, apesar de anúncio no parceiro, nota fiscal e embalagem dizerem que o suporte slim esta incluso, tive o desprazer de não poder usar minha nova e cara televisão por a Samsung ter esquecido de colocar o suporte dentro da caixa... e a televisão não aceita outro padrão de suporte ao que percebi e mesmo assim comprei pelo pacote tv+suporte para ter a funcionalidade "frame" ou qualquer outra iria servir Lara ficar afastada da parede. Lamentável
Útil?
Postado originalmente em Samsung Smart TV 43" QLED 4K The Frame 2021 43LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte(QN43LS03AAGXZD)

Recursos

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-07

Team Samsung

Olá, Wreisj! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

MadMatt
1 (9,999)

2023-11-25

Tamanho : 75''
1 (9,999)
I’m sure the TV is great, but unfortunately I can’t even get it mounted. I’ve mounted about 8-10 TV’s, and so far I’ve never had any problems with them. Unfortunately, this is not the case with The Frame. Every single piece of mounting hardware is garbage. I completely stripped the head of a screw the second it hit the stud (happened with every screw that went into the stud, the paper guide is a waste, the brackets are ridiculously difficult to level, the instructions are useless and hardly have any words, and all of this on top of it being for the most important TV to mount well. My wife and I started to consider returning it out of pure frustration. And again, I’d like to say, we’ve mounted plenty of TV’s before. All of our friends were waiting to hear about the amazing Frame, but our recommendation is not to buy it unless you want to pay someone else to mount it. 0/10 on the mounting difficulties alone.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-11-27

Samsung Specialist

MadMatt, Thank you for sharing your thoughts on The Frame TV's wall mount design - we'll be sure to pass your feedback along to our internal teams. If you’d like more help with installation, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Wayner
1 (9,999)

2021-12-23

São Luís-Ma

1 (9,999)
Comprei uma tv 50' pela internet e recebi nas casas Bahia. Ao chegar em casa fui liga a mesma e apresentou defeito. Leve para trocar e mandaram eu entrar em contato com a garantia. Após vários dias tiveram em minha casa e concertaram um aparelho que não usei um dia. Depois de uma semana deu problema de novo. Aí entrei em contato com o meu cartão de crédito e solicitei o cancelamento da compra.
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-24

Team Samsung

Olá, Wayner! Fico triste em saber que o aparelho não atendeu 100% as suas expectativas. Mas, levarei a sua insatisfação como feedback para que eu possa melhorar todos os meus produtos e serviços. Saiba que ter você como cliente é um prazer.

Ailton Estevão
2 (9,999)

2022-09-09

São Paulo

2 (9,999)
É decepcionante comprar uma tv tão cara que trava ao realizar tarefas simples como navegar pelos apps e que ainda por cima vem diferente do que é anunciado. A The Frame 32" não vem com cabo invisível e sim com um cabo grosso cinza, a antena tem que ser conectada na própria tv e não ao Samsung conection, o que atrapalha e muito, pra não dizer acaba com a idéia de usar como um quadro na parede. Pedi a devolução!
Útil?
Postado originalmente em Smart TV 32" QLED The Frame 32LS03B(QN32LS03BBGXZD)

Qualidade do produto

2 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2022-09-10

Team Samsung

Olá, Ailton! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat https://www.samsung.com/br/support/contact/#onlinesupport O atendimento é 24 horas.

Raven784
5 (9,999)

2024-10-14

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] The Samsung Frame is so much more than a television, it’s a work of art! The classic slim lines and the way it hugs the wall is truly a display seen only in art museums. Programs are detailed and very crisp so much more than a regular TV. The Samsung channel programming that comes with it is an extensive list full of variety for every viewing choice. It offers so much more than a typical TV, and is so Smart it even helps me perform the task at hand when I’m trying something new on one of the many choices and walks me through it! I love my Samsung Frame and so will you! My neighbors do!
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Postado originalmente em Samsung US
Jeffo2024
5 (9,999)

2024-03-25

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We have two 55” Frame TVs, one in the kitchen & one over the fireplace, just for art. The entire family (including our 1 year old grandson) appreciates rotating art & artists across so many different genres. We mounted both TVs on motion frames to optimize viewing angle depending on our location in an open floor plan. The tilt & the matt finish eliminates glare despite being opposite a wall of windows & patio door. We appreciate sharing a single art subscription across multiple frame TVs. We will definitely buy more for art in every room. It lights up our home and creates an inspiring vibe.
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Postado originalmente em Samsung US
IamZero
5 (9,999)

2024-05-25

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I love my Samsung frame picture options. You can load your own photos, obtain free ones or subscribe to art picture groups, an example would be beaches, nature, architecture, etc. . I use all of the above, depending on my mood. Today I have a picture of my 61 Rambler driving on a country road. This tv's organization is the best for streaming movies, it is easy to find all the channels you are looking for. When not watching movies, it just looks like another picture on the wall! Best home decor/electronics device since I don't know when. I purchased another frame tv in 43" also for the guest room, since you can never have enough TV's or picture frames! Thank-you Samsung. Awesome product.
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Postado originalmente em Samsung US
Nycole007
5 (9,999)

2022-05-10

Newark

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I’ve had my eye on the Samsung Frame tv since it came out. I’m so glad that I took the chance and purchased. It’s one of the flattest laying tv’s that I’ve ever seen. The picture and sound quality is amazing. I love how the setup with my phone and the app was seamless. The overall setup was less than 30 minutes. Another thing that’s impressive with the tv is the actual ability to have it as wall art. I love…love…love…that feature. There are tons of apps available to use on the tv. I love the Samsung health app that gives you tons of access to exercise videos. I tried this one rainy Saturday and was quite impressed. Of course, I’m still getting to learn about my new Samsung Frame tv so I’m sure there will be more cool features to discover. Overall, what I’ve discovered in the time that I’ve had it…I’m very happy and so impressed. I definitely would recommend the Samsung Frame tv. I received this product at a discounted price for an honest review.
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DrMota
5 (9,999)

2024-01-09

Porto Alegre, RS

5 (9,999)
Pesquisei por muito tempo uma TV como está. Utilizo em meu consultório e se tornou o ponto principal para os pacientes. A qualidade da imagem na função ART é maravilhosa. Estou tão satisfeito que vou adquirir outra para minha casa. Recomendo fortemente!
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Recomendaria este produto.
Útil?
Postado originalmente em Smart TV 43" QLED 4K The Frame 43LS03B(QN43LS03BAGXZD)

Qualidade do produto

5 (9,999)

Valor

5 (9,999)
MarcioAOM
1 (9,999)

2024-03-19

São Paulo

1 (9,999)
Linda! Parece de fato um quadro bem rente na parede. Mas 1,5 ano depois ela apresenta um problema de ficar a tela toda escura. Levei na assistencia samsung e querem me cobrar R$ 3.006,00 reias para trocar a tela. Eu paguei 3.500 um ano e meio antes. Um absurdo um produto durar tão pouco. Qual tipo de material eles utilizam pra ser tão frágil pra fazer vc ter que comprar outra logo depois.
Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-03-20

Samsung Atendimento ao Cliente

Olá, Marcio. Sentimos por você não ter tido uma boa experiência. Não se preocupe que o seu feedback é muito importante para nós e estamos aqui para te auxiliar da melhor forma. Para podermos verificar o seu caso precisamos de algumas informações. Por isso, enviei um e-mail para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

Eric
1 (9,999)

2022-05-10

Canton, Ga

Tamanho : 75''
1 (9,999)
we bought a 65” and a 55” and absolutely loved the sleekness, fit to the wall, and the new instructions of the wall mount made it easy to use as well. unfortunately within the 1st week our 55” has dimmed on the right side. we were sooo exited to show everyone at our house warming party but whem we turned on our work of “art” we were devastated that the tv was already defective. our 65” is perfect. its lretty far away from our router and still picks up the signal perfectly. hopefully samsung stands by its product and replaces this tv. i will update as we go through the warranty process.
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Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2022-05-10

Samsung Brand Ambassador

Hi Eric, It’s unfortunate to see you're experiencing partial screen abnormalities with The Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please call us at 1-800-SAMSUNG for service and a Support agent will gladly help with this. Agents are also available via LiveChat and can be found at the ‘Support’ link on the Samsung website homepage. We hope to hear from you! ~ Samsung Specialist

Aerobili
4 (9,999)

2023-08-23

4 (9,999)
A tv é muita boa, tem uma imagem excelente, não dá reflexo de forma alguma, suas cores são vibrantes e as obras que são gratuitas são bem legais. O único porém da tv é seu sistema operacional que é lento e trava bastante.
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Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)

Valor

4 (9,999)
Resposta da Samsung:
2023-08-23

Team Samsung

Olá, Aerobili! Que bom que amou! Ficamos contentes com isso! Agradecemos pelo ponto levantado e esperamos que continue a ter uma incrível experiência com ela! Agradecemos pelo feedback e estamos à disposição!

USAborn
5 (9,999)

2023-08-08

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We have had Samsung tv’s for approximately 20 years, and all have functioned flawlessly. This most recent one is the Frame 75”, and we have been very pleased with it, but do wish the cost was slightly less, along with the cost of adding a frame to it, maybe I’ll make my own someday to compliment its appearance. We mainly stream through wifi, on multiple sources. We do run into some lag issues at times, but not sure if that is due to the streaming source, wifi speeds, and/or the memory in the tv to compensate for buffering? Overall, our experience with Samsung tvs has been stellar !!
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Postado originalmente em Samsung US
YaYa
4 (9,999)

2022-12-01

Tennessee

Tamanho : 75''
4 (9,999)
We just purchased our Frame TV to replace the one over our fireplace and couldn’t be happier with the look. I can’t comment on the operation as it’s so new to us and we’re still learning the technicalities. I plan on having a gorgeous frame made for it but not sure about the sensors with that.
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Postado originalmente em Samsung US
PATB
2 (9,999)

2022-06-13

San jose ca

Tamanho : 75''
2 (9,999)
i purchased the 65-inch 2022 samsung frame. the motion sensor and settings for art mode do not work. i have had samsung technicians to my house twice now. both of their attempts to fix the tv were ineffective. samsung claims they are sending me a one connect box, and i will now have to pay my electrician to come back and install the new one connect box, which is behind the tv mounted on the wall. i’ve spent at least 8 hours trying to get this resolved, and still nothing has fixed the problems. horrible experience, especially as i have purchased 4 samsung tvs over the last 12 years.
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-06-14

Samsung Brand Ambassador

PATB, Thank you for bringing your concerns to our attention. We were able look further into your contact with our service team and have escalated your case. A service representative will be contacting you shortly. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Should you wish to contact us directly with your ticket number, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

CentralPerk
5 (9,999)

2022-10-05

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] This TV has an exceptional picture. I was not expecting it to be this great, honestly. I got this TV because my wife liked the standby mode where the TV looks exactly like a piece of artwork. It's remarkable how this TV doesn't even look like a TV when it's in art mode. I also love the connect one box, it limits the cables running down from the wall and looks aesthetically pleasing. The bezel and slim mount are also nice touches to make this TV not even appear as a TV when in art mode. My only complaint is the mount itself; requires me to put 8 holes in my wall compared to the typical 4 because of the two piece system. If there was a way to make this mount available in one peice, that would be more ideal.
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Postado originalmente em Samsung US
Disappointing
1 (9,999)

2023-08-09

Tamanho : 75''
1 (9,999)
[This review was collected as part of a promotion.] My Frame worked fine for about 9 months. Then it decided to switch from Art mode to TV on its own. Numerous discussion boards document the same issue for what appears to be hundreds (thousands?) of other people. And nobody has a fix. Appears maybe it was a software update that ruin this product. Pointless having a Frame if you cannot trust it to display art without switching to TV randomly, like at 2:00 AM! Until Samsung fixes this for all their customers I would not buy a Frame! Unless you want a black screen hanging on your wall. I guess the black screen compliments my space.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-08-09

Samsung Brand Ambassador

Hi Disappointing, We appreciate you sharing your experience with The Frame TV. For optimal performance, please be sure you're running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If you have any questions or need further help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

ArtModeActivated
5 (9,999)

2022-10-31

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] When we were looking for a television for our new home, we knew we wanted something that would last for years, but we especially wanted something that wouldn’t *look* like a massive tv in our new space. The Frame TV has been perfect. Being able to so easily add art or pictures allows me to “redecorate” as often as I want. I can add seasonal art or special photos for any occasion. And it is SO easy to operate, which is a huge plus. The truth is that I was concerned we would spend the money for a premium product like The Frame and regret it. But thankfully, the opposite is true! We get comments about our “art” and how great it looks above the fireplace… and every time, I’m glad we went with The Frame.
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Postado originalmente em Samsung US
Marlyn Persaud
5 (9,999)

2023-12-06

Tamanho : 75''
5 (9,999)
I've had the Samsung Frame for well over a year and what a fabulous addition to our home. There is a wealth of artwork to display from around the globe (subscription-based). You can search the artwork by artist, subject, colour theme and much, much more. Or, if you would rather, you can display your own photo album. I currently have mine set to display my daughter's sketches. When we bought the Frame, we thought the TV would be mediocre as this was more about displaying art. We were wrong. The TV is fantastic - great picture & sound. I highly recommend the Frame by Samsung.
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Vizo
2 (9,999)

2022-06-18

Tamanho : 75''
2 (9,999)
Purchased new QN65LS03AAFXCZ Dec/21 picture started failing Apr/22 had TV serviced. Jun/22 again same issue happening another service call needed. At what point does Samsung replace the TV? Very disappointed in this TVs performance.
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Postado originalmente em Samsung Canada
Resposta da Samsung:
2022-06-20

Operations

Hi Vizo, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

30somethingFAMof3
5 (9,999)

2023-09-22

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] The Frame not only perfected the ability to have your television set the ambiance in your home, it also is the best Smart TV we have ever owned. I'll lay out the bullet points. We have called our 2 yr old'sgrandmas and grandpas with this television through the camera you can purchase as well. You can talk to the television and tell it what to do. You can split screen your computer or phone and any app you want. The power cord is non-existent and is easy to set up. You can pick the color frame that works best for you. The consistently updated art store has every painting ever made it seems like. We have purchased the Samsung sound bar & bass, which has completed our very pleased experience with this television.
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Postado originalmente em Samsung US
Looksky
1 (9,999)

2022-01-07

Blumenau

1 (9,999)
Comprei o produto em agosto de 2020 e antes de vencer a garantia já deu defeito Tive que esperar por mais de 3 mêses pelo ressarcimento do valor pago
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)
Resposta da Samsung:
2022-01-07

Team Samsung

Olá, Looksky. Fico triste em saber que o aparelho não atendeu 100% as suas expectativas. Mas, levarei a sua insatisfação como feedback para que eu possa melhorar todos os meus produtos e serviços. Saiba que ter você como cliente é um prazer.

Alex
4 (9,999)

2022-02-15

São Paulo

4 (9,999)
Pontos positivos: O principal diferencial, sem dúvida, é o one-connect, não entendo como todas as TVs não adotam isso como padrão, foi uma ideia genial. A imagem é muito boa, praticamente tudo roda em 60 FPS e o som também agrada, porém, claro, recomendo usar um home theater ou uma soundbar. Acompanha o suporte de parede, muito prático por sinal. Pontos negativos: o controle remoto sem teclado numérico faz falta. Mas os 2 principais problemas: não tem suporte a áudio DTS (usando um pendrive ou HD) e não permite transferência de arquivo via rede, ou seja, essa TV não é de fato um servidor de mídia, o que significa que qualquer vídeo e/ou foto que você queira transmitir nela, terá sempre que tirar o HD/pendrive, colocar o conteúdo e reconectar na TV, o que não faz nenhum sentido. Além de ser incompatível com o streaming da Paramount+.
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)

Recursos

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2022-02-15

Samsung

Olá, Alex! Agradecemos imensamente seu feedback! Qualquer dúvida estamos à disposição.

Matthew R.
5 (9,999)

2024-01-31

Tamanho : 75''
5 (9,999)
The picture is great, it fits on my wallmount (I have a sanus, so didn't use the one in the box). And the fact that it is a matte screen is great, because where it sits there is plenty of natural light.
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Topofthemountain
4 (9,999)

2023-09-13

Tamanho : 75''
4 (9,999)
[This review was collected as part of a promotion.] We love the novelty of The Frame TV and the life-like art it projects. Our family and guests thought it was a real painting hanging on our wall. This is our first “non Sony” TV we have owned in over 20 years. It is taking some time to get used to the operation of the remote and on screen menu. The install/mounting of the TV was slick and straightforward. I haven’t been able to figure out how to add an app to those shown on the TV. I am able to find and download a new app, but it doesn’t show up on the main screen with the other apps. So, this is a little frustrating.
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Postado originalmente em Samsung US
Dissatisfied99999
1 (9,999)

2021-07-09

Tamanho : 75''
1 (9,999)
Was enjoying this tv immensely for almost an entire year. A horizontal line started to permanently appear (in art mode and while watching programs). Called support, it went away, considered resolved. A few more months and it's back and not going away. Samsung support says it's not under warranty now so I'll have to hire a service to see if it can be fixed at my cost. Was run around in circles to get this non-help. For a television whose main selling point is its display aesthetics, remarkable that it starts falling apart the instant it's close to the warranty limit. Samsung Canada, my support service experience was horrible start to finish.
Postado originalmente em Samsung Canada
Resposta da Samsung:
2021-07-09

Operations

Hi there, thank you for your detailed review. We are sorry to hear you're disappointed with our service process, and we truly hope your next experience is a better one. Please, do not hesitate to contact us at 1-800-SAMSUNG or use the live chat on our website (http://www.samsung.com/ca/support/) so that we can better assist you. Thanks. M.L

Furybleed
5 (9,999)

2021-06-10

Tamanho : 75''
5 (9,999)
C'est une excellente télé, je la recommande à 100 pourcent. Elle à une super qualité d'image, les couleurs sont vives et agréables à regarder. Je compte l'accrocher sur mon mur plus tard.
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Recomendaria este produto.
Postado originalmente em Samsung France
Cristina
5 (9,999)

2022-01-13

Brasilia

5 (9,999)
Ver a tv instalada causa muita satisfação pela transformação da peça em um item de decoração no ambiente. Quando se liga a tv tem-se um impacto pela qualidade de imagem e recursos do modo arte que transformam seu ambiente em uma galeria. Muito satisfeita.
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)

Recursos

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

5 (9,999)
Resposta da Samsung:
2022-01-25

Samsung

Olá, Cristina. Ficamos muito felizes que esta satisfeita com sua Samsung Smart TV 50" QLED! Estamos á disposição.

NewHouseNewTV
4 (9,999)

2024-09-10

Tamanho : 75''
4 (9,999)
[This review was collected as part of a promotion.] The Frame TV was a very nice addition to our space above the fireplace in our living room. We love the artwork that is motion/light sensitive so it is on when we are in the room but sleeps all other times. Picture quality and streaming is very good. The only issues we have occasionally is sometimes it doesn't immediately recognize when switching between other input sources so it has to be turned off and on again to work as expected. This can be frustrating. And the art sometimes doesn't come up automatically but rather it goes to the art menu screen and we need to reselect the art we had scrolling. The annual artwork membership is a little pricy for what you get. Otherwise great TV, would highly recommend.
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Postado originalmente em Samsung US
Kkmath
5 (9,999)

2023-09-18

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I have wanted the frame tv for so long, but was hesitant due to the cost compared to similar tvs. I finally got one and I could not be more thrilled! It looks like art on the wall and looks beautiful in my living area… much better than a black rectangle on the wall! I can customize the screen for different events or holidays. For instance, I made a screen with a background of roses and the words “Will you accept this rose?” for a “Bachelor” viewing party. The tv picture itself looks great and doesn’t get a glare from our windows like our old tv did. Highly recommend!!
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Postado originalmente em Samsung US
KandM13
5 (9,999)

2022-10-05

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] The Frame is so much more than a mere TV. The picture and sound quality are superb. We love watching sports, streaming movies, and occasionally gaming. But far beyond when it’s on, we love the ability to display art and have it blend seamlessly in to the wall among the other hanging pieces. We went 5 years without a TV on the wall because we hate the big black box hanging there, but not anymore! Visitors often will compliment us on the art on the wall and ask about it. They’re shocked when they find out it’s a TV! It’s easily the best tech purchase we’ve made in years.
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Postado originalmente em Samsung US
Adam G
5 (9,999)

2022-05-13

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] i love my new 55" samsung frame tv. the picture quality is amazing and the picture is still visible and clear when the room is filled with sunlight. it is so amazing to walk into the room and have artwork appearing instead of a black screen. in order for the art to appear on the screen when you are not watching tv, you can purchase a subscription, purchase a piece of art, or upload your own photographs or downloaded artwork. in order for the image to fill up the entire screen, it must be formatted to 3840x2160 pixels. you can also configure the tv so that the artwork does not appear on it until the tv detects motion in the room. this feature is great to protect your tv screen and the artwork appears in mere seconds.
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Recomendaria este produto.
Postado originalmente em Samsung US
Rodolfo
3 (9,999)

2022-06-03

3 (9,999)
Adquiri uma de 55" a TV tem uma boa imagem ja o som deixa a desejar o sistema operacional é bem fluido. Agora oque me deixa muito insatisfeito é o controle remoto, ele demora a responder quando responde é duplicado. Ao invés de corrigir tentaram encobrir o defeito com uma função ( diminuir repetição do botão ) função que não adianta.
Útil?
Postado originalmente em Samsung Smart TV 55 " QLED 4K The Frame 2021 55LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte(QN55LS03AAGXZD)

Recursos

2 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2022-06-03

Team Samsung

Olá, Rodolfo! Agradecemos o seu feedback! No caso do áudio, aconselhamos que verifique as configurações de sua TV certinho. Na questão do controle, queremos entender melhor o que houve. Vamos conversar? Se desejar conversar mais sobre, é possível nos contatar pelo Atendimento Digital. Você nos encontra no Facebook (https://www.facebook.com/SamsungBrasil/), no Twitter (https://twitter.com/SamsungBrasil) e no Live Chat (http://livechat.support.samsung.com/Customer_new/BR) Ficamos à disposição.

Terrible
1 (9,999)

2023-01-08

Seattle

Tamanho : 75''
1 (9,999)
The mounting template has ruined this tv for me. There are three arrows on the mounting template for whether you are using a vertical or horizontal mount. In my foolishness I thought the center arrow could be used as a centering guideline for either position. I was wrong now I have to do surgery on my walls to remove my anchors because if removed normally (letting them drop behind the wall) they would fall on the firebox and potentially cause a fire. For some reason the 43" mount is super specific and does not have any horizontal play like a normal French cleat mount would. Seriously why is there no centerline on this freaking template!!!! Tv itself is fine though, but it doesn't really look like a picture at night.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-01-10

Samsung Brand Ambassador

Hi Terrible, Thank you sharing your experience with the wall mounting template included with The Frame TV. Your thoughts are greatly appreciated and will be shared with our design team. Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Photopa
5 (9,999)

2022-10-05

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] We have put a lot of our travel photos that we feel are art worthy on the TV. So when we enter the room there are our pictures that remind us of the time we had there. And when we walk away the TV turns off. Putting the pictures on the TV has been fairly easy and when our guest come over that marvel at how great the pictures look, they can't believe that its not a big piece of art on our wall. We are very happy with the TV and the how it works very well and the other options available like the prime TV and how easily it is to switch between art mode and TV mode.
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Postado originalmente em Samsung US
CharlieCH
5 (9,999)

2024-08-29

Tamanho : 75''
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Me parece muy útil e ingenioso. El mando es muy sencillo y práctico y la imagen de The Frame es única!
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Recomendaria este produto.
Postado originalmente em Samsung Spain
Maria_Ben
5 (9,999)

2022-03-30

Tamanho : 75''
5 (9,999)
Bought this for the design and look and the picture and sound quality is excellent! 100% recommend!
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Recomendaria este produto.
Postado originalmente em Samsung Canada
Resposta da Samsung:
2022-03-31

Operations

Hi Maria, thank you for the 5-star review! We love to hear positive feedback and we’re delighted to know you're satisfied with your new Samsung Smart TV. ML

Maria
1 (9,999)

2021-12-28

Nova Friburgo

1 (9,999)
Estou muito triste já a terceira televisão da marca Samsung que eu compro e dar problema comprei uma de 50 polegadas fez um ano ficou com a tela toda preta estou há dois meses esperando a atorizada.
Útil?
Postado originalmente em Samsung Smart TV 50" QLED 4K The Frame 2021 50LS03A, Design slim, Suporte de parede Slim incluso, Única Conexão, Molduras customizáveis, Modo Arte (QN50LS03AAGXZD)

Recursos

1 (9,999)

Performance

1 (9,999)
Resposta da Samsung:
2021-12-28

Team Samsung

Olá, Maria! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

mtrisamsungframe
5 (9,999)

2022-06-16

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] My wife and I were discussing what to place on top of the fireplace, she wanted a painting, I wanted a TV. We decided to give The Frame TV a try since it allows the display of pictures as well. This was a perfect compromise. We are both happy now. The TV is very slim and does resemble a picture frame. The installation was not too bad. I was able to do it myself. The pictures look very realistic with the matte display and have minimum glare/reflection. The quality of the TV image is really good and the sound is loud enough so I am currently not using a sound bar or amplifier. Finally, it comes loaded with a few apps like Netflix and you can load some of the other popular apps like GoogleTV. I would definitely recommend it.
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Postado originalmente em Samsung US
Mucura
1 (9,999)

2023-03-13

1 (9,999)
Uma porcaria. Além de vir com defeito no visor e a loja se recusar a trocar, a tela é IMPOSSÍVEL de ser limpa e ninguém sabe como limpar! Nem a Samsung, nem a assistência… a tela nao limpa de forma alguma! Uma vergonha. Se arrependimento matasse eu já estaria enterrado.
Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)
Resposta da Samsung:
2023-03-13

Team Samsung

Olá, Mucura! Lamento que você esteja passando por essa experiência. Para que eu possa te ajudar de forma mais assertiva e buscar uma solução, vou pedir para que entre em contato, pode me acionar por chat? Segue link: https://www.samsung.com/br/support/contact/#onlinesupport Ou se preferir, também pode me acionar via WhatsApp https://www.samsung.com/br/support/whatsapp/ O atendimento é 24 horas. Estou à disposição!

Francisco Melo
1 (9,999)

2023-03-13

1 (9,999)
Não compre A minha apareceu uma sombra na tela disseram que tem que trocar a tela como está fora da garantia custa 4.950,00 a tv nova custa 4.300,00.
Útil?
Postado originalmente em Smart TV 55" QLED 4K The Frame 55LS03B(QN55LS03BAGXZD)
Resposta da Samsung:
2023-03-14

Team Samsung

Olá, Francisco. Peço que entre em contato com a central de atendimento no telefone: 0800 007 2611 de segunda a sexta das 8h às 20h, sábado das 9h às 18h (exceto feriados) ou através dos canais online: Chat: https://www.samsung.com/br/support/contact/#onlinesupport  WhatsApp: https://www.samsung.com/br/support/whatsapp/ Assim conseguimos entender melhor o que ocorreu e te auxiliar. Aguardamos o seu contato!

Jumamuto
5 (9,999)

2021-05-30

Tamanho : 75''
5 (9,999)
Estamos encantados con nuestra nueva tv. Supera nuestras expectativas…con creces.
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Recomendaria este produto.
Postado originalmente em Samsung Spain
MidCenturyModern57
5 (9,999)

2024-10-14

Tamanho : 75''
5 (9,999)
[This review was collected as part of a promotion.] I love the frame TV. The ability to display art, change art or display your own art when not using as a regular TV is unmatched. In addition The picture quality is excellent and I love the no glare since I have a huge window in the same room. The TV is great but the look of having art on your wall instead of a large black box is priceless and so much fun. The art membership is worth it. They have so much to choose from and you never get bored. It is also easy to upload your own photos etc for display which has been fun for birthday parties. I highly recommend.
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Postado originalmente em Samsung US

Manual do usuário

e-Manual

Versão 8.0.0 | 5.84 MB

11-01-2024

INGLÊS

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e-Manual

Versão 8.0.0 | 5.89 MB

11-01-2024

PORTUGUÊS (Brasil)

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Quick Guide

Versão 2109150 | 0.53 MB

20-11-2021

INGLÊS

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Remote control

Versão 2107270 | 0.19 MB

20-11-2021

PORTUGUÊS (Brasil)

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*Os aplicativos divulgados podem não estar disponíveis em todas as Smart TV Samsung. A plataforma Samsung Smart TV é usada pelos provedores de conteúdo para disponibilizar aplicativos. Os provedores de conteúdo podem remover aplicativos da plataforma Smart TV ou parar de dar suporte a qualquer momento. O prazo entre o lançamento e a disponibilização de um aplicativo pode variar.

*Os aplicativos podem precisar de conexão à Internet para serem baixados e funcionar corretamente. A utilização de alguns aplicativos pode estar sujeita a acordos de fornecedores de serviços terceiros. Alguns recursos, aplicativos e serviços exigem consentimento para a coleta e uso de informações pessoais e/ou acessórios vendidos separadamente.

*Eventuais custos de assinatura ou contratação poderão ser cobrados pelos desenvolvedores dos aplicativos.

*Proteja sua audição, limite sons à 85 decibéis. Atenção: Expor o sistema auditivo a potência sonora superior a 85 decibéis poderá causar danos.