Geladeira Inverter Frost Free Smart French Door Twin Cooling Plus™ com Food Showcase e gaveta FlexZone™ 501L

Inox 110 V 501 L
RF22R7351SR/AZ

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Capacidade

Dimensões

  • Largura

    908 mm

  • Altura

    1777 mm

  • Profundidade

    788 mm

Geladeira Inverter Frost Free Smart French Door Twin Cooling Plus™ com Food Showcase e gaveta FlexZone™ 501L
Inox 110 V 501 L

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Destaques

Flexibilidade com 4 modos de resfriamento

FlexZone™ com divisor inteligente melhorado

Alimentos naturais, saborosos e frescos por mais tempo

Twin Cooling Plus™

Portas com design elegante e minimalista para um visual moderno

Design moderno

Armazene e alcance alimentos e bebidas facilmente

Food Showcase com porta Metal Cooling

Recursos

Aproveite um estilo de vida mais inteligente

Bixby

O Bixby* com tecnologia inteligente ajuda você a controlar seu refrigerador a qualquer momento e em qualquer lugar. Com Wi-Fi embutido, você pode verificar a temperatura facilmente, receber aviso se a porta ficar aberta e até ler ou escrever lembretes usando um aplicativo de smartphone – o Smart Things**. Ele também detecta e ajuda a diagnosticar problemas.

*A versão em português do Bixby ainda está em desenvolvimento. Consulte idiomas disponíveis em https://www.samsung.com/global/galaxy/apps/bixby/. Disponível somente em dispositivos Samsung Galaxy. Exige conexão Wi-Fi. **É necessário ter conexão Wi-Fi e uma conta no aplicativo Smart Things. Disponível para dispositivos Android e iOS.

*A versão em português do Bixby ainda está em desenvolvimento. Consulte idiomas disponíveis em https://www.samsung.com/global/galaxy/apps/bixby/. Disponível somente em dispositivos Samsung Galaxy. Exige conexão Wi-Fi. **É necessário ter conexão Wi-Fi e uma conta no aplicativo Smart Things. Disponível para dispositivos Android e iOS.

Durabilidade e até 50% economia de energia

A tecnologia Digital Inverter automaticamente ajusta a velocidade do compressor, de acordo com a necessidade. Assim, consome menos energia, minimiza ruídos e aumenta a durabilidade do refrigerador.

* Tecnologia Digital Inverter: comparando o modelo RT53K6240S8/BZ ao mínimo necessário para classificação A no Programa Brasileiro de Etiquetagem

Flexibilidade com 4 modos de resfriamento

FlexZone™ com um divisor inteligente

Armazene alimentos e bebidas diferentes em temperaturas ideais para manter o frescor e o sabor. A tecnologia FlexZone™ oferece quatro configurações ideais para preservar carnes e peixes, delicatessen, vinhos ou outras bebidas. Um divisor inteligente pode ser travado para organizar itens de forma eficiente.

Flexibilidade com 4 modos de resfriamento Flexibilidade com 4 modos de resfriamento
Flexibilidade com 4 modos de resfriamento Flexibilidade com 4 modos de resfriamento

Alimentos frescos pelo dobro do tempo

Twin Cooling Plus™

Garanta que seus alimentos estejam frescos por mais tempo*. O Twin Cooling Plus™ otimiza a temperatura e a umidade da geladeira e do freezer com sistemas de resfriamento independentes. Ele preserva os alimentos em ótimas condições e protege seu sabor e aroma originais evitando a mistura de odores.

*Baseado em testes independentes pela Intertek em comparação com um sistema de resfriamento convencional.

*Baseado em testes independentes pela Intertek em comparação com um sistema de resfriamento convencional.

Portas com design elegante e minimalista para um visual moderno

Design moderno

Aproveite um design elegante e simples. As portas Sleek Edge têm estilo sofisticado e atemporal valorizado por um dispenser de água e gelo minimalista e puxadores New Edge. Esses elementos combinam de forma natural e harmoniosa com qualquer cozinha.

Faça gelo rapidamente

Ice Max

O Ice Max produz até 2,2 kg de gelo por dia e armazena até 1,3 kg de gelo de uma vez, assim você sempre terá gelo pronto! Com seu design fino e compacto, ele ocupa menos espaço para você guardar mais alimentos.

Água refrigerada e saborizada para levar à mesa

Jarra com enchimento automático e infusor

Refresque-se imediatamente com uma água gelada sem precisar esperar que ela esfrie. A exclusiva Jarra é automaticamente completada com água filtrada ao colocá-la dentro da geladeira. Com a opção de infusão, você pode adicionar frutas ou ervas para criar deliciosas bebidas saborizadas.

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Armazene e alcance alimentos e bebidas facilmente

Food Showcase com porta Metal Cooling

Encontre seus alimentos, bebidas e condimentos favoritos rapidamente. O Food ShowCase com Metal Cooling* é uma “geladeira dentro de outra” com um sistema inovador de duas portas para oferecer acesso mais rápido. Um painel Metal Cooling segura o frio para manter a temperatura constante e os alimentos frescos por mais tempo.

Acabamento resistente a impressões digitais

À prova de manchas

Ajuda a reduzir manchas para manter uma aparência limpa todos os dias.

Abra as gavetas com muito mais facilidade

Puxadores EZ-Open™

Abra as gavetas do meio e do freezer facilmente com os puxadores EZ-Open™. É só levantar a maçaneta e ela elimina o vácuo da porta, assim a gaveta abrirá sem esforço – ideal para crianças ou idosos. Além disso, sua trava mantém a porta fechada com segurança.

Especificações

  • Total (L)

    501 

  • Frost Free

    Sim

  • Tecnologia de Refrigeração

    Twin Cooling Plus™

  • Número de Portas

    4

  • Garantia no Compressor

    10 anos

  • Consumo Energético (kWh/Mês)

    62 

  • Total (L)

    501 

  • Freezer (L)

    123 

  • Refrigerador (L)

    378 

  • Compressor

    Digital Inverter

  • No Frost

    Sim

  • Tecnologia de Refrigeração

    Twin Cooling Plus™

  • Temperatura da Geladeira

    1ºC a 7ºC

  • Prateleiras no Refrigerador

    5

  • Gavetas na Geladeira

    2

  • Espaços Porta Refrigerador

    6

  • Porta Ovos

    Não

  • Power Cool

    Sim

  • Iluminação Interna

    LED

  • Temperatura do Freezer

    -15ºC a -23ºC

  • Fábrica de Gelo

    Automática

  • Espaços Porta Freezer

    2 

  • Iluminação Interna

    LED

  • Power Freeze

    Sim

  • Número de Portas

    4

  • Compartimento Flexível

    Cool Select Zone

  • Pés Ajustáveis com Rodízio

    Sim

  • Conexão de Água

    Sim

  • Aviso Troca Filtro

    Sim

  • Filtro de Água

    Interno Troca-Fácil

  • Filtro (Refil)

    HAF-QIN

  • Outros Atributos

    Food Showcase; Jarra Automática

  • Garantia no Compressor

    10 anos

  • Garantia Geral

    1 ano

  • Alarme de Porta Aberta

    Sim

  • Smart

    Sim

  • Altura (cm)

    1777

  • Profundidade (mm)

    788

  • Profundidade de balcão

    Sim

  • Largura (mm)

    908 

  • Profundidade s/ Puxador (mm)

    726 

  • Profundidade sem porta (mm)

    610 

  • Peso líquido (kg)

    153 

  • Largura com embalagem (mm)

    972 

  • Altura com embalagem (mm)

    1923 

  • Profundidade com embalagem (mm)

    776 

  • Peso Bruto (kg)

    163 

  • Tela

    Interno

  • Cor do Gabinete

    Inox

  • Dispenser de Água e Gelo

    Sim

  • Tipo de puxador

    Barra Arqueada

  • Cor

    Inox

  • Classe de eficiência energética

    A

  • Consumo Energético (kWh/Mês)

    62 

Avaliações

Geladeira Inverter Frost Free Smart French Door Twin Cooling Plus™ com Food Showcase e gaveta FlexZone™ 501L

4.0

Recomendado por 78% dos clientes.

Escrever uma avaliação
5.0 58%
4.0 17%
3.0 6%
2.0 6%
1.0 13%
Recursos 3.8
Performance 3.8
Design 4.8
Valor 2.8
Resumo de avaliações por IA
  • Os clientes elogiam o interior espaçoso, a gaveta FlexZone versátil e a capacidade do congelador superior aos modelos anteriores.
  • Muitos apreciam a porta Food Showcase por reduzir perda de ar frio e a jarra de água automática como inovação prática.
  • Alguns relatam problemas com o fabricador de gelo ruidoso ou inoperante após alguns meses de utilização.
  • Vários mencionam fugas na jarra de água automática e dificuldade em obter substituições da marca.
  • A maioria recomenda o produto apesar dos problemas pontuais, valorizando o design e funcionalidades gerais.
Gerado por IA a partir de análises de clientes, que pode incluir análises incentivadas.

Avaliações com imagens e vídeos

Filtros

A classificação por relevância coloca as melhores avaliações no topo. Consideramos coisas como votos úteis, avaliação mais recente, fotos e outros traços que os leitores buscam em suas avaliações.

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Filtros

178 Avaliações

Dayse
2 (9,999)

2024-06-23

2 (9,999)
Se arrependimento matasse eu já estaria morta. Uma geladeira que não e barata está com ferrugem no segundo gavetão fira outros pontos de ferrugem até está aparecendo. Só a cor que é prata e na descrição do produto "diz" que e inox - inox não sei aonde porque pelo que entendi inox não enferruja - fora que o filtro antes de completar 6 meses acende o painel - FILTER em vermelho - solicitando a troca e o filtro não é barato enfim comprei e me arrependi muito.
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Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

5 (9,999)
Silkysull2000
5 (9,999)

2019-05-02

Azle, TX

5 (9,999)
This beautiful Samsung RF22R7351SG is perfectly sized for my family of 5. I was hesitant at first with capacity, but have been pleasantly surprised. I also love the filtered water pitcher built into the door. My daughter will use this often. The digital controls are awesome and being able to control this via WiFi is great. I love the preview door for when I just need to grab a condiment or see how much milk we have. The freshness drawer is awesome for dishes you need chilled for events or get together a. The freezer has twice the space my last larger fridge had. I think I am equally impressed by the modern look it offers. I have a 3 year old and he likes to put his hands on everything, so the fingerprint resistance is perfect. Ultimately I would recommend this Fridge for any size family. I believe you will get the biggest bang for your dollar with this refrigerator plus it will fit almost any space without having to dismantle anything!
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Recomendaria este produto.
Resposta da Samsung:
2019-05-13

Samsung Cares

Better late than never! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

Wilma
1 (9,999)

2023-05-18

1 (9,999)
Tenho uma muito boa quando nova, deu defeito agente sofre pra consertar por que so profissional E falta auxilio da empresa, cara, bonita e ordinária.
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Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

1 (9,999)
Resposta da Samsung:
2023-05-30

Team Samsung

Olá, Wilma! ​ ​ Seu feedback é muito importante e pode contar com a gente, gostariamos de entender melhor o que está acontecendo referente ao seu relato, peço que entre em contato por chat, assim podemos te ajudar com isso, tudo bem? ​ Segue nossos os nossos canais: Chat- https://www.samsung.com/br/support/contact/#onlinesupport ​ WhatsApp - https://www.samsung.com/br/support/whatsapp/ ​ ​ O atendimento é 24 horas, estamos à disposição! ​

natataka
5 (9,999)

2019-05-09

Torrance, CA

5 (9,999)
[This review was collected as part of a promotion.] first of all, this looks really good at a modern home. very stylish and elegant. I choose the counter depth to fit my kitchen. knowing that it had a smaller capacity. i was pleasantly surprise that although smaller than my previous fridge, it had great organization/racks for my needs. everything fit well and i love the food showcase feature. I house my quick to go items...like my hot sauces! loving the automatic fill pitcher. i drink water all the time. this feature, lets me fill my water bottles on the go. The flexzone will be very useful for meat and cheese products. The freezer is great..it allows me to actually see what i have. the top pull tray separates and doesnt hide frozen goods. Ive connected the fridge to my smarthings for my smart home. I can control the temps and even get notifications of doors ajar. Im trully happy with the fridge in looks and functionality.
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Recomendaria este produto.
Resposta da Samsung:
2019-05-09

Samsung Cares

Awesome News! Everyone wants their appliance to be spacious and innovative, and glad you have found that in your new Samsung fridge. Welcome to the Samsung Experience! ^Cat

DLammay
2 (9,999)

2023-05-06

Kailua HI

2 (9,999)
Do not spend the money on the black stainless. It is a complete waste of money and starts to peel off right when the warranty runs out. In addition, after 2.5 years the ice maker started having problems and the handles on the freezer got stuck in the up position, poorly built.
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Resposta da Samsung:
2023-05-08

SEA Care

DLammay, let me give you a few tips and tricks to maintain your refrigerator. We are here to help you. Use a stainless cleaner, polish, or soft cloth for the fridge's exterior, and always wipe in the grain direction. Never use abrasive cleaning products, which could scratch the fridge's finish. Here are some videos you can watch from to finish in maintaining your fridge's pristine look. Cleaning the refrigerator https://www.youtube.com/watch?v=Gw_NOk1rLAY Doing Deep cleaning of your refrigerator https://www.youtube.com/watch?v=vWp2bnE3uhQ There are a few reasons why the ice maker won't work. Here is a link to assist you with your ice maker. Not working ice maker https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Please watch this video from start to finish to help you diagnose your ice maker. Ice maker is not functioning https://www.youtube.com/watch?v=rArwTN_yhCc= Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number () to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Heather
1 (9,999)

2020-11-21

1 (9,999)
this is withour a doubt the worst fridge i’ve ever owned. ive had to reset the ice maker atleast 4 times. the water pitcher leakes when you poor it. most of all its terrible to clean. the produce drawers have a small opening in the bottom that has managed to get shredded cheese in it and theres no way to get it out. ive triee compressed air, sloshing water around nothing. photo below. my child spilled a smoothie over in the left door storage and same situation stuck no way to get it out. ive called samsung for tips or to see if i can remove the drawer to clean it and they had no idea. photos below to show what im talking about.
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Resposta da Samsung:
2020-11-23

Samsung Care

Thank you for sharing this review with us. We always enjoy hearing from our customers and seeing things from their point of view. Try taking a look at the link below. It goes over detailed helpful tips regarding your concern. https://www.samsung.com/us/support/answer/ANS00063107/

KDGD36
1 (9,999)

2022-03-10

London

1 (9,999)
I loved the style, however the ice maker doesn't seem to have a sensor to stop making ice, it then starts to freeze around the ice maker, I have had an engineer out three times, it lasts for about a weekend then starts icing up again, the fridge doesn't stay cold, all food goes off so can't but fresh meat for the weekly shop in fear will go off, mild doesn't last for long, less than 3 years old and now having to buy another fridge, finally given up defrosting the ice maker and replenishing food that is still in date!
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Postado originalmente em Samsung UK
Anonymous
2 (9,999)

2020-08-18

Recife - PE

2 (9,999)
Neste mês percebi diversos pequenos pontos de ferrugem na minha geladeira, inclusive na parte de onde sai o gelo e água e grande na parte de baixo desta porta, uma decepção, num produto que completou um ano agora, e onde esta ferrugem começou com certeza a muito tempo, agora esta somente se manifestando e deteriorando o produto que comprei.
Útil?

Recursos

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2020-08-26

Time Samsung

Olá, Mark. Lamentamos por isso e sentimos muito pela sua chateação. Sugerimos que solicite uma visita técnica para sua Geladeira e dessa maneira, os técnicos vão entender melhor o que está acontecendo para te ajudar corretamente. Você pode verificar as possibilidades de visita em casa pelo telefone 4004-0000. Caso tenha novas dúvidas, é possível nos contatar pelo Atendimento Digital. Você nos encontra no Facebook (https://www.facebook.com/SamsungBrasil), no Twitter (https://twitter.com/SamsungBrasil) e no Chat Online (http://livechat.support.samsung.com/Customer_new/BR) Conte conosco.

Anonymous
5 (9,999)

2019-04-24

5 (9,999)
[This review was collected as part of a promotion.] My new Samsung refrigerator let me start off by saying one of my favorite features is the auto fill pitcher with infuser. It automatically fills the pitcher each time you shut the door. If you are like me i love Entertaining guests and this is perfect. With three little kids we need a lot of storage space and this refrigerator gives us that. The freezer space is also very organizable. You can see everything which was a big issue with our last refrigerator where we had so much wasted food hidden in the back. We are very happy with our new dream refrigerator. Thank you Samsung!
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Recomendaria este produto.
Resposta da Samsung:
2019-04-25

Samsung Cares

Samsung is pleased to hear that we are a welcoming addition to your home. Welcome to the Samsung family. ^Cat

Maggie201904
5 (9,999)

2019-06-06

5 (9,999)
i love this refridgerator. this is exceptional.i love the space that it offers. it also fits perfectly into my kitchen without seeming bulky. i love the shine and the finger print resistance.
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Recomendaria este produto.
Resposta da Samsung:
2019-06-20

Samsung Cares

Awesome News! Everyone wants their appliance to be spacious and innovative, and glad you have found that in your new Samsung fridge. Welcome to the Samsung Experience! ^Cat

Abeichler21
5 (9,999)

2019-05-01

Leesburg, Va

5 (9,999)
[This review was collected as part of a promotion.] This fridge is quite attractive and has remained smudge free since we have installed it in our kitchen. I really enjoy the showcase, for getting out milk or creamer easily and frequently without having to open the rest of the fridge. We use our middle section for lunchmeats, cheese, and water bottles. I can adjust the temperature to whatever we decide to fill this section with. The freezer was designed very efficiently as we can maximize the space inside. The outside water dispenser, ice, and crushed ice works very well and the water taste quite fresh. I can’t wait to brew some tea in the built-in water pitcher. This fridge is a lovely edition to any kitchen and provides plenty of space for all our food and beverage needs.
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Recomendaria este produto.
Resposta da Samsung:
2019-05-01

Samsung Cares

Excellent News! Your new refrigerators sleek design and ample storage space is a wonderful addition to any kitchen, and glad you found that in our fridge. Welcome to the Samsung family! ^Cat

Thiago1507
1 (9,999)

2020-01-10

Belo Horizonte

1 (9,999)
Boa tarde!!! Meu nome é Claudia sou usuária a anos dos produtos Samsung, para falar a verdade este hábito e confiança em utilizar a marca Samsung é quase hereditário, sempre ouvindo do mais velhos: Compre Samsung. E é o que sempre fiz. Mas a 3 anos atrás realizei o meu sonho de consumo e comprei um refrigerador French Door, esperando ter feito a melhor opção e realizado o meu desejo em ter vários benefícios em um só produto, e um destes benefícios que eu muito desejei foi ter o gelo feito na hora, pois acho prático e funcional, mas desde o início venho tendo problemas intermitentes , pois os gelos só são produzidos uma vez e muito de vez em quando, pois ela congela todo o compartimento de gelo conforme pode ser verificado nas fotos e tenho que descongelar toda a geladeira e ficar sem gelos e esperar o próximo capitulo que é? Ela congelar novamente... ai recomeça todo o processo . Está muito estressante você ter o produto e não ter o beneficio dele , comprei pensando no custo beneficio e hoje só tenho os custos. Gostaria de contar com o pronto atendimento de vocês em me oferecer a solução e continuar acreditando que não errei em optar mais uma vez pela Samsung.... obrigada
Útil?

Recursos

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2020-01-14

Samsung

Olá, Thiago. Primeiramente, agradecemos pelo carinho e confiança de anos e estamos sempre em busca de entregar a melhor qualidade para nossos clientes. Pedimos que solicite visita técnica em casa pelo telefone 4004-0000 e garantimos que os técnicos vão te auxiliar da melhor maneira. Caso tenha novas dúvidas, é possível nos contatar pelo Atendimento Digital. Você nos encontra no Facebook (https://www.facebook.com/SamsungBrasil/), no Twitter (https://twitter.com/SamsungBrasil) e no Live Chat (http://livechat.support.samsung.com/Customer_new/BR) Ficamos à disposição

Rune J
4 (9,999)

2020-07-01

4 (9,999)
Really pleased with this fridge and the operation so far. Great with the separate multi zone drawer and the smart enabled access. It's smaller than our previous fridge freezer, but it's still a good size. Less sturdy though and freezer drawer seems a bit flimsy, which I have definitely seems done better and more smooth. A few 'design flaws' though that does annoy me a bit. The spacing of the shelves in the right hand showcase door. There are three fixed shelves, two main and a smaller one. The problem is that it's only the bottom shelf you can actually use for water bottles, milk, juice etc. (standard UK size), as the middle shelf doesn't have the height required due to the top smaller shelf. We are talking 2-3 CM missing for a standard milk bottle to fit. There is a gap of 4-5 CM from the bottom shelves to the bottom of the door i.e. it's floating instead of resting on the actual door frame. Had this been lowered to the bottom and removed the gap, the middle shelf could have been lowered too and you would have been able to actual use the middle shelf for larger items. We have currently removed the top shelf, which is a shame, as it would have been nice to be able to store butter etc. for easy access through the showcase door. SAMSUNG: Could you design new shelves with deeper 'attachment hooks' (or what to call it) that could lower the position of the shelves and fix that issue - I would DEFINITELY want to buy that !!! Another thing is the light, in the world of LED it would have been easy and efficient to install more light around the fridge especially the lower part where the salad drawers are, as it does get quite dark. Maybe we were just spoiled from our previous brand, which were incredible bright in all areas, but still very comfortable. Also seems like I can't remove the divider in the multi zone drawer, but maybe I just haven't tried hard enough, but would be nice to be able to do.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Rgerig2020
3 (9,999)

2020-08-27

Texas

3 (9,999)
[This review was collected as part of a promotion.] WE bought this collection strictly for the color. Absolutely LOVE! The refrigerator is nice. The compartments roomy, temperature settings, etc... for nice quality. However, the water pitcher leaks!! From day one. I have tried sending pictures to get a replacement with no avail. The pitcher is very expensive, so we are denied one very important selling feature. The ice maker is super loud. And the ice dispenser almost came out of the door when we tried crushed ice, so leery here too. We do love the freezer space and the middle drawer is perfect to separate our lunch items. All in all -- if this is the color you must have -- these are the things you must comply with.
Resposta da Samsung:
2020-09-29

Samsung Cares

Hello! Thank you for sharing your Samsung experience. Here is a link that will help resolve any concerns that you may have with leaking https://bit.ly/3jfe06m ^Ty

Anonymous
5 (9,999)

2023-07-09

5 (9,999)
Excelente, enche de água filtrada a garrafa de água interna automaticamente, água filtra, pedra e raspa de gelo pelo lado de fora (com capacidade enorme. Gavetas gigante para congelamento e resfriamento.
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Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

5 (9,999)
Resposta da Samsung:
2023-07-25

Team Samsung

Olá, Juliana! Alegres demais ficamos em saber que gostou! Esperamos que continue a ter uma excelente experiência com sua geladeira! Agradecemos pelo feedback e estamos á disposição!

ÓTIMO AMIGO
5 (9,999)

2020-04-14

RIO DE JANEIRO

5 (9,999)
É A GELADEIRA MAIS COMPLETA QUE PODE EXISTIR. A ÚNICA POSSIBILIDADE DE MELHORAR É AUMENTAR O TAMANHO, NADA MAIS.
Recomendaria este produto.
Útil?

Recursos

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

4 (9,999)
WSW1
2 (9,999)

2020-10-06

2 (9,999)
short story - great fridge - poor ice maker. bought this model with a new home almost two years ago. worked great until the ice maker started freezing up. finally called the home appliance protection plan and started the long and painful process of having this thing fixed. we are now looking for the second repair and the process of getting parts as well as service is extremely painful. turns out this problem - ice maker malfunction - was well known before i purchased but we did not discover it until failure of the product. in hind sight i would not have made this purchase. right now i cannot even take a photo since the ice maker unit is frozen solid and cannot be accessed. :-(
Resposta da Samsung:
2020-10-07

Samsung Care

Thank you for bringing this to our attention. If you would like us to look into this. Please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142504039

mamabatty
4 (9,999)

2024-10-04

Chicago

4 (9,999)
[This review was collected as part of a promotion.] We have had this refrigerator for a few years, and we really like it! The color is what sold me on this appliance, and the overall functionality is great! The only thing I would change is to make the transition from crushed ice to cubes more seamless. After making crushed ice if you try to make cubed, it spits out crushed ice and because there isn't a shield it flies all over the floor.
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Recomendaria este produto.
Bertrand
2 (9,999)

2022-04-30

2 (9,999)
em 2019 comprei uma fresh door 501L, problemas. 01 - não acho o filtro para comprar, a representante queira fazer adaptação externa (deixei de utilizar tirar agua) a anos; 02 - A geleira não consigo mais retirar a gaveta travou completamente; 03- A película da pintura esta saindo tipo pele de camaleão, em consequência enferrujando; 04 - Quero retirar as prateleiras para total limpeza e o site não explica com detalhes ou mesmo para imprimi-lo..
Útil?

Como você avalia o serviço de instalação prestado pelo fornecedor?

3 (9,999)
Resposta da Samsung:
2022-05-03

Team Samsung

Olá, Bertrand! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat https://www.samsung.com/br/support/contact/#onlinesupport O atendimento é 24 horas.

Yogi65
5 (9,999)

2020-08-27

Riverside Ca

5 (9,999)
[This review was collected as part of a promotion.] We have had our new refrigerator for about two months and we couldn’t be happier. It is a remarkable upgrade from the old side by side we used to have. The amount of space is the most noticeable difference. No more struggling to fit everything. My favorite feature is the middle drawer. I finally have a space for all my snacks as well as drinks for my grandchildren. I could go on and on about the features including WiFi accessibility, the quick access door shelf, or the built in, auto-fill water pitcher but I won’t bore you with too many details. Just to say we love our new Samsung fridge.
Recomendaria este produto.
Nogsey
5 (9,999)

2020-04-24

5 (9,999)
I have had this for approximately 3 weeks is the best Samsung product I have ever purchased it has a release catch under the door handle that just allows you to get milk etc out without opening the whole fridge, it also has a glass jug that you fill up for ice cold water. Samsung have definable thought about this model very carefully
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Recomendaria este produto.
Postado originalmente em Samsung UK
Valcikae
4 (9,999)

2022-12-08

Washington

4 (9,999)
I love this fridge. Our model FLEW out of the back of the truck when we were bringing it home landing in the roadway at about 45 mph and ROLLED several times. I was sure the thing would be completely useless but we unboxed it, plugged it in, and realized it worked 100%. The damage was: one of the back corners became bent (so we leveled it with a chunk of 2x4), the viewing door was also bent on one corner (we held it together with a C-Clamp), and one shelf had a small crack but is totally useable. It's been 3 years and we've had no issues with it. While I do have a few pet peeves such as ice getting stuck in the dispenser and the sutofill pitcher being particular, it's overall an amazing product!
Recomendaria este produto.
Tropic
5 (9,999)

2021-01-06

Miami

5 (9,999)
the feature that stood out the most besides needed an ice machine was the built-in autofilling water pitcher. fills instantly everytime you use it and you are able to add to the pitcher to add flavor. the ice machine works fantastic, just wished it stored more.
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Recomendaria este produto.
jescariaga
5 (9,999)

2019-06-08

Hawthorne

5 (9,999)
[This review was collected as part of a promotion.] I am I n love with this refrigerator. It has ample shelving and drawer space and the gallery door has to be one of my favorite features. It makes it easy to grab coffee creamer, butter, etc. without having to open the whole door. My son loves the flex drawer. We keep most of his refrigerated snacks in there and he can just help himself. My freezer has never been more organized. It has plenty of room and the upper drawer/shelf is great for ice packs, popsicles and more. This refrigerator is sleek and fits our lifestyle and kitchen seamlessly. I highly recommend it!!
Resposta da Samsung:
2019-06-14

Samsung Cares

Samsung is happy that you are happy with your new refrigerator and that we have met your expectations with our quality, innovative features, and sleek design. We appreciate your recommendations and thank you for being a part of the Samsung family. ^Cat

Ibeichler21
5 (9,999)

2019-06-08

Leesburg

5 (9,999)
[This review was collected as part of a promotion.] This fridge is BEAUTIFUL and has remained smudge free since we have installed it in our kitchen. I really enjoy the showcase, for getting out milk for my son without having to open the rest of the fridge. We use our flex drawer for lunch meats, cheese, and water bottles. I can adjust the temperature to whatever we decide to fill this section with. The freezer was designed very efficiently as we can maximize the space inside. The outside water dispenser, ice, and crushed ice works very well and the water taste quite fresh. Perfect fridge for my on the go family!
Resposta da Samsung:
2019-06-14

Samsung Cares

A thing of beauty is a joy forever! We are thrilled to know the sleek design of your new fridge has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

Soni
1 (9,999)

2020-11-07

Parsippany, NJ

1 (9,999)
my ice maker has gone bad in three months.my worst decision to buy samsung!!
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Resposta da Samsung:
2020-11-10

Samsung Care

I can understand how frustrating this must be. If you are still experiencing this concern, try taking a look at the link below for troubleshooting. Thank you for bringing this to our attention. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

JSDS
5 (9,999)

2020-04-28

5 (9,999)
Purchased 3 weeks ago to replace my old Samsung American fridge freezer which lasted 16 years! Absolutely love this new model, the French door opening makes for a very spacious fridge space, the easy access door is brilliant to just grab the milk and the cool drawer is great for cheese / meats. I was worried about the freezer space but needn’t have been, plenty of room and a great little shelf in the drawer for ice lollies. My favourite features though are the automatic refilling water jug inside and the very sleek exterior, super smart! Very happy!
Recomendaria este produto.
Postado originalmente em Samsung UK
kimcui
1 (9,999)

2022-09-04

1 (9,999)
at less than 7 years old, this fridge has been a real disappointment; the ice maker freezes up so frequently that we finally turned it off and bought a countertop icemaker. and the fan in the fridge makes a loud noise all the time, due to ice build-up. we use the "secret" codes (rd, fd) to run the defrost cycles multiple times, but the noise returns after less than 24 hours. now we will spend hundreds on a repair visit just to try to get another year or two out of this bad investment. won't consider any samsung appliances in the future.
Resposta da Samsung:
2022-09-05

Samsung Care

Hi Kimcui. Thank you for your review. We apologize for the inconvenience of the ice maker freezing and the Noise in the Fan, which was less than ideal. We are here to help. For the ice maker to operate properly, water pressure must be between 20 and 125 psi (138 and 862 kPa). I shared the link "Ice Maker is not Working" and selected "Ice Bucket is Stuck or has a Block of Ice": https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice. You may also refer to this video about "Ice Maker is not Working Properly": https://www.youtube.com/watch?v=rArwTN_yhCc. Understand the Noise coming from your Samsung Refrigerator and scroll to Fan hitting ice (and stops when the door is opened): https://www.samsung.com/us/support/troubleshooting/TSG01001032/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144881037) when you message us to help our team pull up your information. Have a great day. Melardo

Alicia
3 (9,999)

2022-03-17

3 (9,999)
bought this because i had an older model at my last house that i loved. this one is good but the older model was the best. i don't like that the flex drawer is now platic. the old model was metal. also this one doesn't have as many lights in the main fridge so its dimmer. the showcase door is sticking and doesn't open up well which i put in a service ticket for. and the freezer no longer comes with a small door shelf even though they still make the slots for it. the door bin on the main fridge is not big enough to hold 2 gallons of milk
Resposta da Samsung:
2022-04-20

Customer Care

Hi Alicia, Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our 22 cu. ft. Food Showcase Counter Depth 4-Door French Door Refrigerator in Stainless Steel To understand more about the product and its features Here's the product Product Manual for your reference: https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf For further inquiries you may reach us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung. Reference number:1144422936 ^Ross

Shellot
5 (9,999)

2021-09-28

Apollo Beach, FL

5 (9,999)
my previous refrigerator had the food showcase feature so i refused to even look at new refrigerators without this feature. the food showcase feature on this fridge is top notch. everything we use most frequently is easy to access. the automatic fill water pitcher is also a great feature. if my husband fills his glass with cold water using the door dispenser, not to worry because there is always a full water pitcher inside the fridge! i like the pull our refrigerator drawer. we've used this drawer for fruit and other easy access snacks. the meat and cheese drawers are just the right size. although this refrigerator is smaller due to the counter depth, every available space is utilized so that it doesn't feel small. this is a great refrigerator!
Recomendaria este produto.
Resposta da Samsung:
2021-09-30

Samsung Care

We're happy to hear such high praise about our appliances. We appreciate your feedback to help us innovate and improve our products. Thank you! ^Pat

TonyQ1
5 (9,999)

2019-04-30

Surprise, AZ

5 (9,999)
[This review was collected as part of a promotion.] I was so happy to get this new Samsung 4 door, counter depth refrigerator with food showcase, my previous refrigerator had some issues that were just driving me crazy. This guy was a welcomed upgrade and I had high expectations for it. Well I can tell you it has exceeded all of them. It just looks so elegant next to my wine rack. This Samsung really gives a refined appearance to my kitchen. Below I’m going to list my pros and cons for this appliance for easy reading. Appearance and Feel: I just can’t say enough about how good this refrigerator looks in my kitchen. I have just found myself glancing at it from time to time in marvel. I also love the feel. It does not hold fingerprints or smudges which is awesome! Anyone that has used stainless steel appliances before knows that the worst thing about them can be the constant wiping of fingerprints. Not this one. It resists fingerprints and smudges and if you do happen to get one, one wipe and there gone. Interior Shelving: Oh my, I love the shelving in this refrigerator. This guy is designed with life in mind. This is probably the feature I like the most. We are a family of four and we also work for a living, with that in mind we don’t cook new dinners everyday we consistently have leftovers. We put those leftovers in a container and then in the refrigerator. Well everything fits in this guy, and everything fits easily. The shelves side and move, fold up or down to make room, and without hassle. Food Showcase: Such a great feature if you have kids. Kids are in the refrigerator all the time. Getting a cold drink, getting condiments for food, just looking who knows, with this feature I love that all the cold air doesn’t escape every time the door opens. Smart Things Integration: I like the fact that the fridge tells my phone when the door is open too long. Also, you can adjust each sections cooling temperature as well. Just an awesome feature altogether. In summary I am very impressed with this Samsung refrigerator (#RF22R7351SG). I feel Samsung has manufactured an awesome appliance with this guy, I have not found any con or negatives at so far. I would recommend this Samsung refrigerator to everyone.
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Resposta da Samsung:
2019-04-30

Samsung Cares

That's fantastic news TonyQ1! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

Anonymous
5 (9,999)

2019-06-08

Irvine

5 (9,999)
[This review was collected as part of a promotion.] To say I was surprised by my new Samsung refrigerator is an understatement. I thought all fridges were the same. I was wrong! The French doors and the built in water pitcher are amazing. The vegetable pull out drawer and the double freezer pull out. I can’t believe how much space is available. Our young kids can Walk in and open it up to grab snacks and frozen treats. It’s so great. We used to crunch our groceries in our double door old refrigerator and I thought that’s how it was supposed to be. Well I was wrong and the space we have now allows us to buy the right amount of food to fill our fridge up and feed us for the week without having to make multiple store runs. Thank you Samsung for the innovation. This family of five is loving our new Samsung refrigerator!!
Resposta da Samsung:
2019-06-14

Samsung Cares

That's fantastic news! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

Kalli
3 (9,999)

2020-12-23

Brooklyn, NY

3 (9,999)
i had a minor spill which got underneath the glass of the bottom shelf of the fridge. i couldn't easily pop it out like in my old fridge. hence, i went to the instruction manual which showed you how to remove and main other shelf except that one. so i went to google and finally found a video by another consumer. evidently you need to remove like 90% of contents (side door shelves, bottom drawers, and all) to get to the "clips" that you need to press with two screw drivers in order to pop the shelf. then, you need to completely take the shelf out of the fridge, overturn it, to get to two other clips and do the same thing. not a good design at all. either you are going to seal the bottom shelf so liquid can't get through or you make it easy to remove! enough said.
Resposta da Samsung:
2020-12-24

Samsung Care

Thank you for sharing this experience with us and explaining your discretion regarding this unit. This seems like something we should look into, so we can make this unit more user friendly. We here at Samsung can sympathize with your concern. ^Pat

DontBuy
1 (9,999)

2020-12-11

Portland, OR

1 (9,999)
we purchased a complete set of appliances and were told via chat that we would receive additional promo items. after 3 phone attempts each time being redirected i finally choose to try to chat online. online the reps are stating i didn't understand the what was originally communicated to me, although i have a copy of the chat in front of me. very difficult to work with. this is to expensive of products to buy with poor customer service. bestbuy, local shops and even amazon would be a better bet for service.
Resposta da Samsung:
2020-12-11

Samsung Care

We appreciate you leaving your feedback and happy you took the time to inform us of your experience. ^Pat

GMBM
2 (9,999)

2023-09-27

Montana,

2 (9,999)
I have had this refrigerator for about 1.5 years. Some items I have encountered are - the ice maker is so loud it sounds like items falling of the wall - the noise is awful! Also the water pitcher leaks from around the seal when pouring. And last the Flex Zone drawer temperature is not accurate. Seems to run 3 to 4 degrees higher than it should and if I change the selection for cooler temperature the sodas freeze. Samsung should take care of the ice makers for current owners of there refrigerator!!
Resposta da Samsung:
2023-09-28

SEA Care

Hi there, We value with utmost importance the experiences you shared about the fridge. We'll be happy to take care of your unit. To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. Please visit this suggested link to rectify the cooling temperature from the Flex Zone drawer. Also, click the hyperlink about the "Frost in the refrigerator" for more details. Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment This guide will walk you through the noises coming from the fridge and offer suggestions for steps to take. Also, please fully watch the YouTube video. Understand the noises coming from your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Proper leveling of the fridge will help prevent potential noises. Kindly click this link below for more information. How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ To prevent water leaks from the water pitcher, we recommend browsing through this link for its diagnosis. Leaks from the Autofill water pitcher: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146342473, to help our team pull up your information. Have a great day! ^Chrystel

Bill A
5 (9,999)

2020-10-21

Reno NV

5 (9,999)
my samsung refrigerator was installed about a month ago so my experience with this product is limited. however, so far, this samsung product has exceeded my expectations. i am most impressed by it's quiet operation and overall storage capacity. we downsized from a 25 cu.ft. refrigerator but experienced no difference in the amount of perishables we could store. the food showcase door makes access to a gallon of milk easy. the unit is truly fingerprint resistant except for the back plate of the water/ice service alcove. samsung should use the same ss steel for that switch plate. interior temperatures are accurately maintained in all zones and the phone alerts are useful. the tuscan finish makes this large appliance less obtrusive in our kitchen. this is an exceptional samsung product.
Recomendaria este produto.
Alberto
3 (9,999)

2021-08-31

Cupertino, CA

3 (9,999)
caveat: i have a slightly different one (from 2017). they might have changed the ice maker design since. i love the self-filling pitcher even though it does leak a bit when pouring. adjustable shelves, the middle drawer, power consumption, all great. the achilles heal: ice maker. being within the normal refrigerated section means it has low capacity but crucially, it struggles. ours was constantly freezing over. several repairs later (new unit and main board) and now it both freezes over and produces half-frozen ice. customer support did behave well though. tried to repair it several times, finally refunded a partial amount. enough for me to buy a dedicated ice maker and continue to use this fridge. adjust your expectations accordingly and for the right price this is a good product.
Recomendaria este produto.
Resposta da Samsung:
2021-09-01

Samsung Care

We would like to thank you for taking the time to share your experience with us and providing a detailed review. I know this process mustn't have been easy to go through, but I'm happy we were able to provide a resolution. If you ever need assistance in the future. We will be here to help. ^Pat

Buyer Beware
1 (9,999)

2021-02-17

Georgia

1 (9,999)
this model has been a total waste of our time and money. on our first try to use it, we had to throw out the food that melted / went bad and spent hours cleaning up. it’s been four months. it still does not stay close to the temperature set. we set the fridge to 36f and left it closed for 5 days. the service tech registered 43f when he got there. he said he did not get any error codes and the samsung tech he called told him that this was "normal" the temperature could fluctuate as much as 7 to 9 degrees! bacteria grows most rapidly between 40° and 140° f. so, while samsung techs say it is "acceptable" for the temperature to go that high, it is totally unacceptable to me as a consumer who cares about my family’s health! i hope that samsung does the right thing and refunds our money.
Resposta da Samsung:
2021-02-18

Samsung Care

Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this for you. Please contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142980287

Smithsonians
5 (9,999)

2020-08-03

Webb Coty, MO

5 (9,999)
[This review was collected as part of a promotion.] We just bought this refrigerator about two weeks ago and absolutely LOVE it. We had our first refrigerator for 34 years. But this new refrigerator has all the bells and whistles on it that we really like. Automatic ice maker, cool pitcher of water in it that fills up automatically when it needs to, plenty of space and French doors (which I’ve never had). You just couldn’t ask for anything more. My husband and I are very pleased with it so far and hope it lasts 34 years like our old one did.
Recomendaria este produto.
Pete
1 (9,999)

2022-12-05

1 (9,999)
My Handles wimpy ...loose, not solid. Stupid design. Also Wimpy design for cans in pull out tray..... bendy, trendy cute little bars...wimpy!! OVER RATED. whole design. Really like water pitcher that LEAKS every time used! AND highway robbery cost to Replace!!! adjustable shelfs...BS Cant adjust for my taste/use. At this high price...How can you blow it so bad. Really disappointed in Samsung...expect more fundamental soundness. Oh and the ice maker yes.... beyond having low capacity...it is slower than 2nd coming, noisy, clunking when it does ...so entertainment for dog who always thinks there is an intruder in middle of night. clunk, clunk! Everyday I open door...reminded of Wimpy handles...and doors that can't be adjusted to stay open!! Wonderful. It does stay cold, however so give your engineers a raise! Otherwise
Resposta da Samsung:
2022-12-14

Samsung Care

Thank you for expressing your thoughts about the fridge, Pete. We can help improve the refrigerator's efficiency! A few factors can cause an ice maker not to work correctly. If the ice maker is not making enough ice, low water pressure or a faulty water filter may be to blame. Please check these details. For the door to swing open, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall. Learn more from this link "Ice maker is not working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Understand the noises coming from your Samsung fridge: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ You may watch our youtube video about "What noises a refrigerator makes and why": https://www.youtube.com/watch?v=cain2xjBCQE Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher How to prevent and stop water leaks from your fridge: https://www.youtube.com/watch?v=uU6XADBosVo Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145249142, to help our team pull up your information. Have a great day! ^Chrystel

Natalie
1 (9,999)

2022-09-15

1 (9,999)
i've had this refrigerator about a year now. two months after getting it, the ice maker started leaking water all over. repairman came out and fixed it. four months later, the ice maker started leaking again, stopped making ice, repairman came out and fixed it. now another five months later ice maker stopped working. now my warranty has expired, and samsung just can't seem to be able to fix the ice maker. it is frustrating, something a year old should work.
Resposta da Samsung:
2022-09-15

Samsung Care

Hi Natalie. Thank you for your review, and we understand the inconvenience of the ice maker not working. We are here to help. For the ice maker to operate properly, water pressure must be between 20 and 125 psi (138 and 862 kPa). If the refrigerator is installed in an area with low water pressure (below 20 psi / 138 kPa), you can install a booster pump to compensate for the low pressure. I shared this link about "Ice Maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/. I am also adding this video about "Ice Maker is not Working Properly": https://www.youtube.com/watch?v=rArwTN_yhCc. You may also refer to this link about "Water Leaks in a Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144921756), which will help our team pull up your information. Have a great day. Melardo

Keith
4 (9,999)

2020-04-25

Los Angeles,CA

4 (9,999)
[This review was collected as part of a promotion.] They seem to have fixed the problem with the ice maker on previous models so that's good. Its very attractive "Black Stainless". Changed the water filter but can't get the filter lite to turn off. but here is my biggest problem, something leaked inside the fridge and git under the glass on the bottom shelf. There doesn't seem to be a way to clean it or remove the glass for cleaning. This makes be really angry because now my beautiful fridge looks dirty.
Amlucas1972
5 (9,999)

2019-06-08

Seymour

5 (9,999)
[This review was collected as part of a promotion.] I love my new Samsung refrigerator. My favorite feature is the automatic water pitcher refill. My family drinks water all of the time and this is a huge time saver. The flex drawer is awesome and is super handy when we entertain. We love ice cream cakes when we have parties so there is always proper storage with the flex drawer. My kids always say how much freezer space we finally have. I couldn't be happier with my new Samsung refrigerator!
Resposta da Samsung:
2019-06-14

Samsung Cares

In this busy lifestyle, we all now have we are happy that you have found your fridge a time saver. Enjoy your free time! Welcome to the Samsung family experience. ^Cat

kgonzalez2626
5 (9,999)

2019-06-08

Walnut

5 (9,999)
[This review was collected as part of a promotion.] I was pleasantly surprised by the capacity of this refrigerator. The shelves both fold and adjust to fit items of different sizes. I love that the doors have plenty of space for smaller items. It sure minimizes the clutter and saves valuable space. The food showcase is a great idea. I keep the items I frequently use (milk, juice) and I can quickly grab what I need. Its a great refrigerator and has a sleek look perfect for our family.
Resposta da Samsung:
2019-06-14

Samsung Cares

Excellent News! Your new refrigerators sleek design and ample storage space is a wonderful addition to any kitchen, and glad you found that in our fridge. Welcome to the Samsung family! ^Cat

Anonymous
4 (9,999)

2021-05-10

Hialeah, Florida

4 (9,999)
i love, love, love my new fridge. we bought the fridge, range, dishwasher, and microwave package. i also bouht the warranty... we have it now for 6 months. it's well lighted and has lots of space. one of the things i like the most is the autofill water pitcher. but as it turns out we have a little problem with it... water is spilling over the top every time we use it and is a little annoying. what do i do with this problem?
Recomendaria este produto.
Ddt76a
5 (9,999)

2020-04-13

Cincinnati, OH

5 (9,999)
[This review was collected as part of a promotion.] We purchased the Samsung 4-Door Refrigerator after shopping a few different brands. I have several Samsung products and have been happy with them all. Glad we decided on this!! Extremely happy with the space and functionality of the moving shelves. Gives us SO MUCH MORE space then what we had in the past. The fridge drawer is awesome for our fruit and lunch meats. The freezer, which I was skeptical of at first, actually has alot of space. Much more than the side by side we had before this. However our favorite feature is the water pitcher that stays full with cold water! I know we have water dispenser on the front, but we drink tons of water and fill large water bottles constantly. This makes it so fast and easy to fill our bottles quickly and be on our way. This is AWESOME!! We love this fridge and HIGHLY recommend checking it out if you are in the market!
Recomendaria este produto.
shizzical
5 (9,999)

2022-09-14

5 (9,999)
have had it for 6 months. working well as expected. water pitcher a nice addition. just a few issues i have, one is you can't open the ice storage and empty all the ice when you need more than what comes through the dispenser and the other is inside door touch panel is not as touch sensitive as i like it to be or am i doing something wrong? . otherwise a very spacious refrigerator and freezer. love it despite the above.
Recomendaria este produto.
JimM
1 (9,999)

2020-06-12

Cleveland,Ohio

1 (9,999)
ice dispensing door keeps on cycling making an irritating clicking noise. called warranty support and had a great experience they quickly opened a ticket and sent it to their service provider servicequick, they set up an appointment almost 2 weeks from now. searching the web this seems to be a common problem that requires the replacement of the entire door but usually requires 2 or more service visits to get that done.
Resposta da Samsung:
2020-08-28

Samsung Cares

I see that we have you currently set up for service and working with our authorized service center to resolve your issue. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Ty

Renanck
5 (9,999)

2020-12-01

Piracicaba sp

5 (9,999)
comprei a algum tempo já, não tem do que reclamar, ótima e linda
Recomendaria este produto.
Útil?

Recursos

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

5 (9,999)
Resposta da Samsung:
2020-12-01

Time Samsung

Continue aproveitando tudo que seu refrigerador pode proporcionar, Renan! Agradeço pela preferência.

Jameslandrum
5 (9,999)

2019-06-08

Vincent

5 (9,999)
[This review was collected as part of a promotion.] Such a great refrigerator! Everything is so smooth and easy to access because of the depth and the adjustable shelves. The personal pitcher is a great addition and makes for a convenient way to keep water on hand. I have not yet used the infuser but I'm sure it's a nice addition. The touchpad inside the door is a quick and easy way to tweak the settings for everything. We are really pleased with everything overall!
Resposta da Samsung:
2019-06-14

Samsung Cares

Excellent News! Your new refrigerators sleek design and ample storage space is a wonderful addition to any kitchen, and glad you found that in our fridge. Welcome to the Samsung family! ^Cat

Fridge
1 (9,999)

2024-01-12

Miami Florida

1 (9,999)
The refrigerator ice maker stop working and we are not Able to reset the ice maker. Before it stop working it barely made any ice. The water pitcher has been dripping water when we pour water in a cup since we bought the fridge in May 8 2020. We have 2 friends that had the same model and they have the same problems. We need to purchase a new refrigerator but we are not sure if we should buy another samsung.
Resposta da Samsung:
2024-01-12

SEA Care

Greetings, Ensuring you have a reliable refrigerator is essential for every household. Let's get the information you need to get the top performance of your ice maker and fridge. The links below will guide you in making sure your ice maker operates properly, and the fridge is leak-free. Please select the scenario that best fits your situation and check the hyperlinks and video. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146727997) to help our team pull up your information when you message us. Have a great day, -Ernest-

I want ice
1 (9,999)

2024-04-29

Houston, TX

1 (9,999)
I've had countless service calls for this faulty model from day one. Ice maker does not make enough ice and when it does it doesn't dispense properly. When it does dispense it goes everywhere else but the cup. Extended warranties aren't any help. Save yourself the headache and buyers remorse! ps: Samsung, No need to reply with tips and troubleshoot links. I've done them all numerous times for 2 yrs now.
Resposta da Samsung:
2024-04-29

SEA Care

Hello there, We understand that it can be frustrating when your ice maker needs to produce more ice, and you may not want to go through the troubleshooting steps again. We want to speak to you directly to offer support and explore options to fix your ice maker. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. ^Camille

Bazzinga
1 (9,999)

2024-08-05

Texas

1 (9,999)
Poor quality fridge. Milk in the door will go bad, you have to keep milk far back in the fridge. A little over a year later the water pitcher only fills up every now and then. The door sensors are going bad and the fridge thinks the doors are open even when they are not. Super poor quality parts, bad design, bad build job. Just a junky fridge. This was our first Samsung. Will probably not buy another one.
Resposta da Samsung:
2024-08-07

SEA CARE

Hi there, We understand that this experience is different from what you anticipated. Let's aid you with this. For a more organized and space-optimized fridge, we recommend following this link for some tips. Learn more by checking the hyperlink. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ To get the diagnosis of the fridge's auto-fill pitcher and ensure it works properly, we recommend browsing through the link and visiting the embedded links for further help. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We would love to speak with you directly better to assist you with the refrigerator's door sensors. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147416478, to help our team pull up your information. Have a great day! ^Chrystel

Sherry
5 (9,999)

2020-08-03

Phoenix, AZ

5 (9,999)
[This review was collected as part of a promotion.] We purchased this refrigerator 2 months ago and love all the features. I use the pitcher every day for making iced tea and cucumber water or lemon water. The showcase door is also a favorite feature of mine. I also like the flex drawer. Freezer is very roomy. I wouldn’t change a thing about this appliance! I already recommended this to a family member!
Recomendaria este produto.
Joe12pm
4 (9,999)

2020-04-14

PLANO, TX

4 (9,999)
[This review was collected as part of a promotion.] The refrigerator has great spacing within the shelves and the twin cooling zones are great. It also syncs up with SmartThings for easy tracking of door is open too long. The only concern we have is the in-door water pitcher leaks when pouring water. Though we will schedule a home service after the pandemic orders are lifted for it to be fixed.
Recomendaria este produto.
Samsung everything
5 (9,999)

2020-03-26

Texas

5 (9,999)
[This review was collected as part of a promotion.] This is the 2nd fridge that we have purchased like this due to us selling our house and leaving it there with the buyers. So when it was time to buy our new one, there was no doubt in my mind what I wanted and I went straight to the Samsung brand. I would trade it for anything. I love how you can adjust the settings by your phone.
Recomendaria este produto.
Nana0627
3 (9,999)

2024-05-19

Orland Park, IL

3 (9,999)
[This review was collected as part of a promotion.] I love the color of this fridge but this is my second Samsung refrigerator where the ice maker ends up breaking. It over freezes and stops making ice. Also inside the fridge it has white lining on the shelves that end up breaking. I love the space of the fridge and separation of second drawer which I use for cheese and deli meats
Resposta da Samsung:
2024-05-21

Samsung Care

Hi there, We can feel the frustration you had with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the icemaker is not working. Please watch the video and kindly click on the embedded words for more details. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147159732), and it will help our team pull up your information. ^Rodel

Silly requirement
4 (9,999)

2019-11-09

4 (9,999)
Just love the ice and water on tap although not impressed with the so called crushed ice setting. Easy to access, particularly the refrigerator at eye level and amply big enough for two of us! Disappointed with temperature setting as you don’t see the temperature you are setting, only the actual temperature - so all guesswork.
Recomendaria este produto.
Postado originalmente em Samsung UK
BigTubbs
4 (9,999)

2020-08-27

MD

4 (9,999)
[This review was collected as part of a promotion.] Had it about 2 months, I love the all the cool features, like how you can ask alexa the temperature, it lets you control the temperature, mybonly thing is the infused water jug, I like it, but the rubber seal leaks, probably because I use it so much, may give Samsung a call to replace it. But overall I'm satisfied
Recomendaria este produto.
Anonymous
5 (9,999)

2020-08-03

Cornelius, NC

5 (9,999)
[This review was collected as part of a promotion.] I have my Samsung refrigerator for three months now and love it. Using the middle drawer for sodas is the best feature. I put an alkalinity filter inside the water pitcher that helps me keep drinking high alkaline water without the headache of refilling a bottle. Easy access door really helps with efficiency.
Recomendaria este produto.
Dollismom
5 (9,999)

2020-08-27

Sacramento, CA

5 (9,999)
[This review was collected as part of a promotion.] We bought this fridge 6 months ago and absolutely love it! Downsizing a bit to the counter depth hasn’t been a problem for us. We like that we can see all contents easily, especially with all the led lights! The water pitcher is so very convenient and is used daily. No regrets with our purchase.
Recomendaria este produto.
superkpt
4 (9,999)

2020-04-14

TX

4 (9,999)
[This review was collected as part of a promotion.] I bought this fridge to replace a broken LG. The counter depth definitely makes our kitchen look a bit bigger. It holds a good amount of food and the temps are always on point. The only downside is that the ice maker gets jammed if you don't use it for a while. Other than that, it's a good unit.
Recomendaria este produto.
TUGGER
5 (9,999)

2022-09-27

GARVAGH, COLERAINE

5 (9,999)
[This review was collected as part of a promotion.] LOOKED AT A NUMBER OF OPTIONS IN THE SHOP BUT WITH THE STYLE OF THE APPLIANCE WE WERE LOOKING FOR ALLIED TO THE PRICE WE PURCHASED THIS ITEM ALONG SIDE A TALL FREEZER ALSO MADE BY SAMSUNG. WELL PLEASED BY THE PRODUCT, SERVICE AND THE PRACTICALITY OF THE ITEMS IN OUR KITCHEN. WELL PLEASED
Recomendaria este produto.
Postado originalmente em Samsung UK
TCC1
5 (9,999)

2020-04-08

5 (9,999)
Wanted a French style fridge freezer with a drawer after seeing an alternative brand in the US. This is exactly what I wanted. Love the drawer - its one place we all know to go to for sandwich fillings and cheese. Didn't think we would uses the refill jug option, but its used daily.
Recomendaria este produto.
Postado originalmente em Samsung UK
Stem
5 (9,999)

2020-04-26

5 (9,999)
I have had this for about a month now. Always wanted one but couldn't justify buying it, once the lockdown came with coronavirus I found I needed a freezer and had a mad moment and ordered one. So glad I did, pure quality and so practical...love it, should have done it years ago.
Recomendaria este produto.
Postado originalmente em Samsung UK
Pennythegreat
5 (9,999)

2020-03-31

5 (9,999)
We bought this to replace an older American type fridge/ freezer. So far this is brilliant, loads of room in all compartments. The water dispenser is great so is the self filling jug inside. I really like opening only a part of the door to get at the milk. Really good buy.
Recomendaria este produto.
Postado originalmente em Samsung UK
kudzu
1 (9,999)

2020-08-15

1 (9,999)
what i failed to visualize before i purchased this fridge was how impossible it would be to fit all the taller bottles that so easily fit into my old one. there is very limited ability to adjust any of the shelves, including those on the doors. serious buyer's remorse!
Resposta da Samsung:
2020-08-17

Samsung Care

Hello, I would definitely like to thank you for sharing your experience with us. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Pat

Dukie
5 (9,999)

2020-08-28

Webb City, MO

5 (9,999)
[This review was collected as part of a promotion.] We bought this a little over a month ago and absolutely love it. After we learned how to use all of the features, it was even better. I love the ice it makes and having filtered water is GREAT! I wish everyone could experience having a refrigerator like this.
Recomendaria este produto.
Retired Mom
4 (9,999)

2020-09-02

Texas

4 (9,999)
[This review was collected as part of a promotion.] We recently moved and I wanted a new refrigerator with French doors and two drawers - one for fresh foods and one for the freezer, plus the ability to open the top portion to retrieve beverages without opening the entire refrigerator. This model was perfect!
Recomendaria este produto.
Saumi
5 (9,999)

2020-08-03

Little elm,tx

5 (9,999)
[This review was collected as part of a promotion.] I bought this fridge and knowing all the details , it fits in perfect in kitchen , counter depth, but still have enough space to fit much of the food. I like the auto fill pitcher which is a perfect addition when you need cold water for more than few glasses
Recomendaria este produto.
Jimbo
5 (9,999)

2020-04-14

WIlmington, NC

5 (9,999)
[This review was collected as part of a promotion.] We finally bought a counter depth refrigerator a couple months ago after having a standard depth one for ten years that stuck way out of cabinets. This one looks so much better and we have enough room inside the frig. Love the black stainless steel!
Recomendaria este produto.
KLreviews
5 (9,999)

2020-04-30

5 (9,999)
Needed a replacement for an old, but reliable Maytag. Samsung seem to have worked out the ergonomics of a modern fridge freezer extremely well. The s/s models like ours seem to have that added class and certainly enhances the look of the kitchen.
Recomendaria este produto.
Postado originalmente em Samsung UK
Suzanne2103
3 (9,999)

2021-02-03

Metz

3 (9,999)
Bonjour, J'ai bien été livrée du frigo américain Samsung Cependant un peu déçu, la carafe fuit et la partie congélateur bloque à l'ouverture etc... Cependant, il correspondait bien à nos attentes, Je souhaiterai contacter le service client
Recomendaria este produto.
Postado originalmente em Samsung France
Resposta da Samsung:
2021-03-18

service clients Samsung

"Bonjour, Merci d’avoir partagé votre avis concernant votre Lave-linge ecobubble™ 7kg - WW70TA046AH. Nous vous conseillons de vous rapprocher du revendeur Samsung qui vous a fourni votre réfrigérateur avec les informations de garantie Samsung : https://www.samsung.com/fr/support/warranty/. Si vous avez effectué votre achat sur le shop ; nous vous joignons les différents services dont vous pouvez bénéficer : https://www.samsung.com/fr/shop/avantages/#service Vous avez aussi la possibilité de trouver une agence de réparation agréé près de chez vous : https://www.samsung.com/fr/support/service-centre/ Nous restons à votre écoute. Alex, Service clients Samsung "

Amaleigh
4 (9,999)

2020-04-14

Philadelphia, pa

4 (9,999)
[This review was collected as part of a promotion.] I bought this 3 months ago. Delivery took a month. Fridge seems to be working. No issues yet. I wish middle drawer could be freezer if wanted. I feel like the shelves in fridge are a little rigid, could have more flexible choices for heights.
Recomendaria este produto.
PJM1
2 (9,999)

2020-12-18

2 (9,999)
so far i'm unimpressed with my samsung refrigerator. i can't use it after having it professionally installed and am waiting too long for a samsung-approved technician to help decide if the unit is fit for use or if it needs to be replaced.
Resposta da Samsung:
2020-12-18

Samsung Care

Feel free to reach out to our Social Media team if you want faster updates on the repair or if you have any questions about the process. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142751637

JimmyRS
5 (9,999)

2020-05-01

San Diego, Ca

5 (9,999)
[This review was collected as part of a promotion.] For its size, there is a lot of useable space. Door organization, drawers, and filter are well done/placed. Would like to see a bit more, if possible, with configurability. Ice maker always seems to be a necessity but space inconvenience.
Recomendaria este produto.
Prat
4 (9,999)

2020-08-03

Dallas, TX

4 (9,999)
[This review was collected as part of a promotion.] Using this refrigerator for a month now and already I am impressed with the way the cooling is maintained in all the compartments. The vegetable can now be easily stored with ample space and for a long time without worrying about spoilage
Recomendaria este produto.
RamJam7
5 (9,999)

2020-04-26

5 (9,999)
I had this fridge now for only three weeks, very pleased with it. it has nice features especially the flex zone drawer. in addition to the built in water jug. spacious and can have all the shopping in, yet still seems to be empty.
Recomendaria este produto.
Postado originalmente em Samsung UK
UTpuggiemama
5 (9,999)

2022-05-18

Park City, UT

5 (9,999)
[This review was collected as part of a promotion.] Bought this fridge just over a month ago. Loved the look when I saw it in store, and love it even more at home. The freezer is so accessible. The quick open door to grab our favorite sauces/dressings is a great feature.
Recomendaria este produto.
Prathamesh
5 (9,999)

2020-11-06

Dallas, TX

5 (9,999)
This is my first Samsung refrigerator and I am already satisfied with the performance of it. Probably the best looking refrigerator out there and definitely a great buy for the affordable price. Would recommend this.
Recomendaria este produto.
Josette10
5 (9,999)

2019-04-14

Phoenix AZ

5 (9,999)
Researched quite a few refrigerators before I decided on this one. I wanted a refrigerator that was spacious and quiet while also looking good in my kitchen This one fits the bill. Very happy with my purchase.
Resposta da Samsung:
2019-04-15

Samsung Cares

Samsung is happy to hear that you found that perfect fit for your family with our fridge. Welcome to the Samsung family! ^Cat

nah25
4 (9,999)

2026-05-11

Lakewood Ranch, FL

4 (9,999)
The water dispenser leaks when you pour. Also the freezer shelf is missing. I had a Samsung and it had a freezer shelf. There is also a place for it. How do I purchase it? My model is RF22Rl7351SR. Thank you.
Booka
5 (9,999)

2020-08-04

Rice, MN

5 (9,999)
[This review was collected as part of a promotion.] I purchased this about a month ago because our 15 yr fridge was starting to fail. This new fridge looks great and seems to have more storage space even though it’s smaller than our old fridge. We just love it!
Recomendaria este produto.
eddd
4 (9,999)

2020-08-27

Laguna Hills, CA

4 (9,999)
[This review was collected as part of a promotion.] little bit bigger than I thought but I tried to fit it in ok. The fridge works as I expected, recommended buy, but ensure check the space twice for it otherwise you have to trim counter top to fit it in...
Recomendaria este produto.
mslevis
4 (9,999)

2020-04-13

Sacramento, CA

4 (9,999)
[This review was collected as part of a promotion.] overall great fridge- space is good -and really like the water pitcher better than I thought I would- bummed the shelves aren't adjustable and the smartthings app is pretty weak hence the 4 vs 5 stars
Recomendaria este produto.
Joshua
4 (9,999)

2020-05-26

4 (9,999)
[This review was collected as part of a promotion.] the refrigerator is beautiful and i really love the showcase door. however, the water pitcher is not dishwasher safe. samsung support said i would i have to buy a new pitcher which costs $100. insane.
PBC17
5 (9,999)

2019-05-28

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] a truly impressive appliance. the food showcase and flexzone are smartly designed and incredibly useful - especially with a three year old in the house. this really is the best fridge i've ever owned.
Recomendaria este produto.
Resposta da Samsung:
2019-05-30

Samsung Cares

That's fantastic news! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

KatieB7429
2 (9,999)

2019-08-08

Georgia

2 (9,999)
only had this fridge for 1 month. ice maker leaks all over the fridge and floor. tech came to fix it and it still leaks everywhere. so upset that we spent $$$ on this piece of junk. come on samsung...
Resposta da Samsung:
2019-08-09

Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140194910. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 13571

SoTex
3 (9,999)

2023-11-06

3 (9,999)
I purchased this refrigerator Sep 2020. I am continuing to have issues with the icemaker. It doesn't make ice. I have had the ice maker and the mother board replaced but its still not working.
Resposta da Samsung:
2023-11-08

SEA Care

Greetings, Your review is very much appreciated, and we are here to help with the refrigerator's ice maker. Please see the link, follow the steps and the hyperlinks, and watch the video to help get the icemaker on track. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146499944) to help our team gather your information. Have a great day. ^Charles

FastPat27
5 (9,999)

2019-12-16

5 (9,999)
Great Fridge Freezer, love the French Style Doors over normal Side by Side Fridge Freezer. The inside is massive, ice machine is great, and the self filling jug is brilliant. Highly Recommened
Recomendaria este produto.
Postado originalmente em Samsung UK
Skip
3 (9,999)

2024-03-27

Amarillo, Texas

3 (9,999)
I bought this in 2020 and have not been pleased with this product. The ice maker freezes to the point that the ice bucket cannot be removed. The refrigerator must be completely defrosted.
Resposta da Samsung:
2024-03-27

SEA Care

Hi Skip, We want to ensure that the fridge is always in good condition. Let us assist you with the fridge. Please follow the steps and click the hyperlinks to help you with the ice maker. Frost forms in the freezer or refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146988926 to help our team pull up your information. Have a great day. ^Aloe

housefly
5 (9,999)

2020-08-04

Abbeville, LA

5 (9,999)
[This review was collected as part of a promotion.] Love everything about this refrigerator. My favorites are the flex shelving and the cold draw above the freezer. The draw keeps my drinks really cold.Love crushed I from the ice maker.
Recomendaria este produto.
Anonymous
5 (9,999)

2020-08-06

El Paso, Tx

5 (9,999)
[This review was collected as part of a promotion.] Existing features. Bought it about two months ago, fascinated with all of its features. I love the fact I can have easy access to my cold refreshments. And the water pitcher is great.
Recomendaria este produto.
SamsungNewby
5 (9,999)

2020-03-15

5 (9,999)
Bought this as a replacement for my broken, deceased NEFF American Fridge Freezer of just four years old. What a wonderful product - such style - such class - practical - spacious.
Recomendaria este produto.
Postado originalmente em Samsung UK
Todd B
5 (9,999)

2020-08-04

Clarkesville, GA

5 (9,999)
[This review was collected as part of a promotion.] We bought this refrigerator in May. We have really enjoyed the drawer and the ability use it a different temperature. The water pitcher autofill feature has been a nice addition.
Recomendaria este produto.
JFajardo
4 (9,999)

2020-04-18

77433

4 (9,999)
i like the refrigerator, but the pitcher quality is not the best on the sealing. when i use it, it spils. i am sorry as the pitcher was a key favtor to purchase the refrigerator.
Recomendaria este produto.
Collie Dad
4 (9,999)

2020-03-10

Austin, TX

4 (9,999)
[This review was collected as part of a promotion.] the tuscan stainless blends beautifully in with our dark maple cabinets and we love the preview door where you can reach in and get milk or drinks without opening the whole door.
Recomendaria este produto.
Vani
4 (9,999)

2020-03-26

Dallas

4 (9,999)
[This review was collected as part of a promotion.] I got this few months before and I am happy with its design, space and features it has. I can fit lot of stuff. Works with no issues. I recommend it to others. You will be happy.
Recomendaria este produto.
Tony
4 (9,999)

2020-05-08

4 (9,999)
we find it quite annoying to hear creaks and groans and small sharp clicks during the compressor cycles and afterwards. even the ice maker makes a considerable amount of noise.
Recomendaria este produto.
Resposta da Samsung:
2020-05-12

Samsung Cares

I understand your concerns, Tony, and I would like to assist with your new appliance experience concerning your Samsung Food Showcase Counter Depth 4-Door French Door Refrigerator. I would like to provide you with a couple/few support articles with information that will address your concern. You will locate the article by clicking on the link, below. • https://bit.ly/3dCyK4T (Article: Samsung refrigerator noises) Pending you are unable to resolve the noises using the troubleshooting steps within the link, and the noises are not standard operational noises, you will locate alternate options for additional assistance provided. Thank you for leaving us feedback concerning your Samsung experience! ^Liz

Jazzyp
5 (9,999)

2024-06-13

Beverley, East Riding of Yorkshire

5 (9,999)
Love my new fridge freezer. The colour pops nicely in my kitchen and it’s got lots of storage space. Useful to be able to switch the ice maker off at a flick of a switch
Recomendaria este produto.
Postado originalmente em Samsung UK

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