5.8 Cu.Ft. Front Load Washer with SmartThings

Black 5.8 cu.ft.
WF50T8500AV/A5

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Dimensions

  • Width

    27 mm

  • Height

    38.7 mm

  • Depth

    33.5 mm

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5.8 Cu.Ft. Front Load Washer with SmartThings
Black 5.8 cu.ft.

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Highlights

Wash in 30 minutes

Super Speed

AI-powered laundry care

Bixby

Fit More for Fewer Loads

Large Capacity (5.8 cu. ft.)

Gently Remove Stains

Steam

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Fit More for Fewer Loads

Large Capacity (5.8 cu. ft.)

Our large capacity, 5.8 cubic feet drum means you can wash more items in a single load and spend more time doing the things you love.

Wash in 30 minutes

Super Speed

Wash a full load of laundry in 30 minutes*, without sacrificing cleaning performance.

* Based on using Super Speed on a Normal cycle with an 3.6 kg load.

AI-powered laundry care

Bixby

Now you can take care of laundry day away from home or from the comfort of your couch. With Bixby Enabled Wi-Fi Connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone*.

AI-powered laundry care

Bixby

Now you can take care of laundry day away from home or from the comfort of your couch. With Bixby Enabled Wi-Fi Connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone*.

AI-powered laundry care

Bixby

Now you can take care of laundry day away from home or from the comfort of your couch. With Bixby Enabled Wi-Fi Connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone*.

AI-powered laundry care

Bixby

Now you can take care of laundry day away from home or from the comfort of your couch. With Bixby Enabled Wi-Fi Connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone*.

  • *The Samsung SmartThings application is required and is available on Android and iOS devices. A Wi-Fi connection is required. User will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.
  • *The Samsung SmartThings application is required and is available on Android and iOS devices. A Wi-Fi connection is required. User will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.
  • *The Samsung SmartThings application is required and is available on Android and iOS devices. A Wi-Fi connection is required. User will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.
  • *The Samsung SmartThings application is required and is available on Android and iOS devices. A Wi-Fi connection is required. User will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.

Gently Remove Stains

Steam

The power of steam lets you gently remove stains without any time-consuming pretreatments. Steam is released from the drum so every item in the load is thoroughly saturated, ensuring a deep clean.

Keep the washer fresh

Self Clean+

Keep your washer fresh and clean with Self Clean+ technology, which eliminates 99% of bacteria* that can form in any washer drum. Self Clean+ will notify you every forty wash cycles when it is time for a cleaning.

*Based on laboratory testing.

Peaceful washing

VRT Plus™

Innovative VRT Plus™ technology reduces noise and vibration for quiet washing.

* Tested on WF8000R. Compared to Samsung conventional model without VRT Plus.

ENERGY STAR® certified

ENERGY STAR® Certified

ENERGY STAR® certified, so you can save money by using less energy without sacrificing performance or functionality.

Easy troubleshooting

Smart Care

Easy troubleshooting from the convenience of your smartphone*. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

* Available for iOS 3GS/4/4S/5/5S/5C/6/6+ and Galaxy S1/S2/S2(HD)/S3/S4/S5/S6/NOTE/NOTE2/NOTE3/NOTE4 devices. Smart Washer/Dryer App available on Google Play and Apple App Store. Available on Android and iOS devices. A Wi-Fi connection is required.

Convenientlight

Drum light

Put and end to losing those stray socks and hard-to-spot smaller laundry items with the interior drum light.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Washing Capacity (cu.ft)

    5.8 cu.ft. (I.E.C.) / 5.0 cu.ft. (D.O.E.)

  • VRT

    VRT+

  • Net Dimension (WxHxD)

    27 x 38.7 x 33.5 inch

  • Net Weight

    205 lb

  • Washing Capacity

    5.8 cu.ft. (I.E.C.) / 5.0 cu.ft. (D.O.E.)

  • Body colour

    Black Stainless

  • Door

    New tint

  • Panel Display

    LED

  • Cycle time (min)

    45 min

  • ENERGY STAR® Certification

    Yes

  • Energy Consumption (annual)

    110

  • IMEF

    2.92

  • IWF

    2.9

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum type

    Swirl

  • Interior Drum Light

    Yes

  • Internal Heater

    Yes

  • Motor

    DD

  • Number of Soil Level

    5 EA

  • Number of Spin Level

    5 EA

  • Number of Temp. Level

    5 EA

  • Progress Indicator

    Yes

  • Self Clean+

    Yes

  • Smart Care

    Yes

  • Smart Control

    Yes

  • Spin Speed

    1200 rpm

  • Steam

    Yes

  • Super Speed

    Yes

  • VRT

    VRT+

  • Cycle List

    Normal, Heavy Duty, Whites, Bedding, Sanitize, Perm Press, Quick Wash, Delicates, Active Wear, Rinse+Spin, Self Clean+, Downloaded

  • Number of Cycle

    12

  • Number of Option

    10

  • Option List

    Pre Soak, Delay End, Steam, Drum Light, Super Speed, Smart Control, Child Lock (Dual Long Key), Spin Only (Long Key), Smart Care (Long Key), Alarm Off (Long Key)

  • Net Dimension (WxHxD)

    27 x 38.7 x 33.5 inch

  • Net Weight

    205 lb

  • Gross Dimension (WxHxD)

    29.4 x 42.4 x 35.4 inch

  • Gross Weight

    209 lb

  • Voltage/Frequency

    120V / 60Hz

Reviews

5.8 Cu.Ft. Front Load Washer with SmartThings

4.6

Recommended by 93% of customers.

Write a review
5.0 78%
4.0 13%
3.0 3%
2.0 1%
1.0 5%
Features 4.7
Performance 4.6
Design 4.6
Value 4.5
AI Functionality 4.3
AI review summary
  • Customers consistently praise the exceptional cleaning power and large capacity for handling heavy loads efficiently.
  • Most reviewers highlight the remarkable quietness and virtually non-existent vibration during operation.
  • Many appreciate the extensive customizable wash settings and quick cycles that make laundry more convenient.
  • Customers note clothes come out fresh-smelling and noticeably less damp after the spin cycle.
  • A few report mechanical issues or warranty concerns, though these represent a small minority of feedback.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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1,776 Reviews

JerryD
1 (9,999)

2022-10-25

1 (9,999)
Got it from Bestbuy back in June 2022, we noticed almost immediately that when entering spinning circle the drum is hitting the washer’s door and making huge noise. We called Samsung and they sent technician to our house twice and could not fix it, technician insists that this is normal (I sent video to customer service, even they do not believe that this is normal) and Samsung will not replace it for us because technician said so. Now we ended up stuck with this washer.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-01

Operations

Hi JerryD, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

GlitterCore
3 (9,999)

2026-07-24

3 (9,999)
​This machine gets the job done cleanly and quietly. It has plenty of room for heavy laundry loads like blankets and towels, and the controls are straightforward to use without feeling overly complicated. It runs very smooth through the spin cycle with almost zero shaking or vibration (when adjusted correctly), which keeps things nice and quiet. If you want a solid, dependable front-load washer that just works without a bunch of unnecessary extra steps, this one is a great choice, 4.5 cubic feet is enough for a family of four.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Andre
2 (9,999)

2022-10-26

North Carolina

2 (9,999)
Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference
[D] Alternative Text [D] Alternative Text
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-02

Samsung Care

Thank you for being a Samsung customer, Andre! I recommend following the links below to help you with your washer. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. You can learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw Your washer may shake and move while spinning. Below is the link to minimize the vibration: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104332, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

bibi322
5 (9,999)

2022-01-07

Dallas

5 (9,999)
[This review was collected as part of a promotion.] This washer has been a game changer for us. We needed a washer with a large capacity but in the smaller form factor vs stepping up to the next bigger size. This has met all our needs! With the matching dryer in the same footprint we were able to add a cabinet in between to help organize our wet room like we wanted! With the built in wifi functionality we can start loads during off peak hours to save electricity and on our electric bill. And with the various cleaning modes we can get everything done at home now! Whether it be for sensitive fabrics or heavy linens. Everything comes out cleaner and undamaged! Definitely recommend this washer!
Suzanneconfer
5 (9,999)

2021-11-17

Port Charlotte

5 (9,999)
[This review was collected as part of a promotion.] My previous set was 14 years old and I can't believe how far technology has come! This washer is so quiet you wouldn't even know it's running, but your items come out so clean! I have teenagers that are athletes so there is always a load of laundry going in my house. The heavy duty cycle works really well too really clean the clay or grass stained clothes. I love the bedding cycle and will never have to return to the laundry mat! I love that we can use the app for a later start or alarm that a load has been completed. The dial is very easy to read and use. This is a very user friendly set. All in all, I would highly recommend this set!
Sean
5 (9,999)

2026-07-23

Fontana

5 (9,999)
[This review was collected as part of a promotion.] ​I couldn't be happier with this Samsung washer. The cleaning performance is exceptional, handling large laundry loads and tough stains with ease. What impressed me the most is how quiet and smooth it runs, even during high-speed spin cycles. The smart features and user-friendly interface make setting up cycles completely effortless. It’s efficient, reliable, and looks sleek in my laundry room. Highly recommend it to anyone looking for a premium washer!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Frank
1 (9,999)

2024-01-25

San Jose, CA

1 (9,999)
[This review was collected as part of a promotion.] If I could express my frustration any more, I'd be shouting from the mountaintops about how utterly infuriating this washer is! Giving it a big, fat 0 stars is the least it deserves. This appliance is a complete nightmare – it has the nerve to suck up water like there's no tomorrow, even after being diligently turned off. It's a colossal failure. I implore you, for the love of sanity, steer clear of this abomination of a washer. It consistently throws 0C or 4C errors in my face, playing the drama queen when there's absolutely nothing wrong with the plumbing. One of its sensors decided to take an early retirement, leaving me with a useless hunk of metal. Spare yourself the aggravation and avoid this infuriating excuse for a machine!
[D] Alternative Text [D] Alternative Text
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-26

Samsung Care

Hi Frank, Having an error code with our washing machine is extremely frustrating, and we understand you. Let's get you assisted. I have shared a link below about the steps to follow if the washer has OC and 4C error codes. Please click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

M.R.
1 (9,999)

2022-03-01

1 (9,999)
Purchased the washer/dryer from The Brick. First time using the washer it started leaking from the front of the unit right above the door and right below the dispenser and dryer wasn't working due to improper installation. Got the unit exchanged and had the same issue again leaking in pretty much the same exact spot. Between trying to deal with The Brick's poor customer service and this over priced faulty washer its been a bit stressful. Will return these products and opt out for a different brand.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-03-02

Operations

Hi M.R., thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

amber179
5 (9,999)

2020-08-26

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer! UPDATE: after months of using, I still highly recommend this washer
Sweetwine
5 (9,999)

2026-06-30

5 (9,999)
I’ve been using this washer for a few weeks, and it is a massive upgrade over my old top-loader. The 4.5 cu. ft. capacity is deceptively large—it easily handles bulky items like king-sized comforters and heavy towels without throwing off the balance.The standout feature for me is how incredibly quiet it is. Thanks to the Vibration Reduction Technology+, the spin cycle is stable and you barely hear it running, even with full loads. My clothes come out extremely clean and fresh, and the energy-efficient design has already made a dent in our utility bills. I also love the Self Clean+ feature, which takes the hassle out of maintaining a fresh-smelling drum.
Originally posted on Samsung US
NinjaMomPTC
5 (9,999)

2019-10-17

Peachtree City

5 (9,999)
[This review was collected as part of a promotion.] OMG! What an amazing washer. Our new Samsung washer is one big workhorse that has handled our active family amazingly! Not only does the Black Stainless Steel look incredible, but our clothes are cleaner than ever (if that's possible!) I love how we can monitor the wash progress from our Samsung App, and even control start / end times. You can even tailor made your wash based on the items in the wash with the app, and run the program when starting the wash. The drum is huge, and has a light which is something we haven't had before, and it makes a difference! Again, we have put the washer through the ringer, and it's worked flawlessly! Thanks Samsung.
Response from Samsung:
2019-10-17

Samsung Cares

Greatness does not happen by accident, it happens by design! Samsung is excited to know that we have exceeded your expectations with our washer's powerful performance, sleek design, and innovative features that make life easier. Welcome to the Samsung family experience. ^Cat

Juha
2 (9,999)

2025-05-08

Sandy, UT

2 (9,999)
I bought this machine less than 2 years ago and really loved it. It is quiet and it cleans clothes well. We are a household of only three and it did not have heavy use but a month ago the right side counterweight broke off of the plastic outer drum. I hoped the drum warranty would help pay for parts but the warranty only covers the steel part of the drum. Only 2 years and repairing the machine costs more than buying a new one. I suspect the bolts holding the counterweight were not properly tightened during manufacture, causing the weight to loosen and resulting in it breaking the plastic tub. Hopefully a one-off because I generally prefer Samsung appliances.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-05-09

Samsung Care

Hi Juha, It’s definitely frustrating when a machine you’ve taken care of and genuinely appreciated ends up needing a major repair so soon. We would love to help and to better assist you and collect more details. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149092252 to help our team pull up your information. Leo

ZD89
3 (9,999)

2026-07-02

3 (9,999)
This 4.5 cu. ft. front load washer is a good appliance, but it has a few drawbacks. On the positive side, the capacity is pretty good and easily fits large laundry loads. The sanitation cycle is also decent for getting clothes clean.However, there are some performance issues. The washer shakes a decent amount during operation, and the overall noise level is a little too loud for my liking. Furthermore, The spin cycle is also great, extracting a ton of water so clothes come out barely damp. Additionally, it has recently started leaking from the door seal sometimes. It gets the job done, but the noise, shaking, and occasional leaking keep it from being perfect.
Originally posted on Samsung US
Response from Samsung:
2026-07-20

Samsung

Hi ZD89, We're glad to hear that you're pleased with the washer's capacity and cycle options and thank you for sharing the observations you've made during operation. To ensure optimal washer performance, we've included the following troubleshooting guides for your reference: https://www.samsung.com/us/support/troubleshoot/TSG10007169/ https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you require any further assistance, we're happy to help. Glaiza Samsung Care

Anonymous
5 (9,999)

2020-08-04

Killeen

5 (9,999)
[This review was collected as part of a promotion.] We received this Samsung washer in timely manner. The delivery and installation was quick and professional. The washer has a large load capacity, what is the most important for a family of five. I’m an active person who likes to exercise and run every day, so my clothes are very soiled after. I threw them in the washer and after a short period of time they come out fresh and like new so it has an “Activewear” setting for that type of wash which makes it easy. It also has an LED display so it makes it easy to see in the darkest of rooms. Another plus it’s energy star rated so it’s Economical. I highly recommend this product.
4motion1
5 (9,999)

2019-10-16

Danbury

5 (9,999)
[This review was collected as part of a promotion.] Besides the delivery and installation process being perfect. I'm just floored on how amazing this washer is. After connecting it to my phone I am able to customize my wash load depending on what I want in there right from my phone yes! I put the stuff in the washer if i want before i go to work and have the washer start before i leave. It has every mode available from quick to dirty and eco mode too to use less energy. The coolest part is i was watching tv one day and out of the blue it popped up on my tv that my washer was done. And when I'm not home i can see whose using and how much. So cool. How did I ever live without it
Response from Samsung:
2019-10-22

Samsung Cares

Fantastic News! Energy saved is money saved to the pocket and glad you have found that savings with Samsung. Welcome to the Samsung experience. ^Cat

Marina
5 (9,999)

2025-09-15

Miami

5 (9,999)
[This review was collected as part of a promotion.] Here’s a short, balanced review you could use: Samsung Front-Load Washer Review I’ve been really impressed with this washer. The front-load design makes it easy to load and unload, and it fits a surprisingly large amount of laundry. Cycles are efficient and quiet, and clothes come out clean with less water use. I like the sleek look and the clear digital controls—they’re simple to understand. The spin cycle is powerful, so drying time is shorter. Just be sure to leave the door slightly open after washes to prevent any musty smell. Overall, it’s a stylish, energy-efficient washer that handles everyday laundry like a champ.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Stacy A
3 (9,999)

2020-12-22

Huntingtown, MD

3 (9,999)
i purchased this set at lowe's because it got a high consumer rating, but it cannot handle dog beds, bathroom rugs or quilts, all the things my prior washer had no problems with. most of the time, the washer stops spinning, and i have to reload the sopping wet items and try again, sometimes several times. the dryer doesnt do that good of a job either, and i have to dry items several times. i tried to return the set by contacting samsung and lowes to no avail. i was beyond the return date by the time i determined the set was not good at washing bulky items. i have tried different settings, and have called samsung for assistance. i would not recommend this set.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2020-12-23

Samsung Care

I completely understand your concern and see where you are coming from. I have some troubleshooting steps that may help resolve your dilemma. Take a look at the link below. Thank you for being a Samsung Customer. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01000999/

pereira1228
1 (9,999)

2020-11-24

Ocala Fl

1 (9,999)
from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-25

Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493

Candy
1 (9,999)

2024-02-12

1 (9,999)
I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.
Originally posted on Samsung US
Response from Samsung:
2024-02-13

SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

3Goldie
1 (9,999)

2022-03-03

1 (9,999)
I bought my laundry pair approx 4 years ago and am so disappointed. My washer has orange residue from softer holder - possible rusting screw..: no one seems to know and although we vacuum lint trap on a regular basis… still had a lint fire. Dryer is designed with lint trap just above motor. Lint continues to roll off lint collector to motor. I have had numerous appliance maintenance professionals to my home with no answers. I’m in constant fear of a house fire. I am getting rid of both as soon as I can afford another set.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
kim425
5 (9,999)

2020-08-18

Blue bell

5 (9,999)
[This review was collected as part of a promotion.] Love my washer, this is upgrade from my other washing machine which is also a Samsung. The best part of this is its quiet I can now adjust how hot I want the water to be. The touch pause and stop I love, it washes my clothes super fast which I really do need if I have to run out. The features that I like are how many rinses you want. I can hold 2 full size comforters. I like the quick wash the most because washes your clothes very fast if you're in a rush. Like that it’s front washer and the color white goes with everything, I mostly use the quick wash because I wash my uniform every day when I come home from work.
CaroE
5 (9,999)

2026-05-15

02048

5 (9,999)
[This review was collected as part of a promotion.] over a year now, and overall it’s been a solid upgrade from our old top-loader. What I like most is how much cleaner the clothes come out—especially towels and kids’ stuff. It handles heavy loads without feeling like it’s struggling, and I’ve noticed it uses way less water and detergent than our previous machine. The spin cycle is strong enough that clothes come out damp, not soaking, which cuts drying time noticeably. I also appreciate the design. The front door makes it easy to load bulkier items like blankets, and it fits nicely under our counter, which helped free up space in the laundry area. The controls are straightforward—nothing overly complicated or confusing.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dori
5 (9,999)

2026-07-05

Socorro NM

5 (9,999)
My washer does an excellent job leaving the clothes nice and clean. The noise level is very low. It’s beautiful and works very well. The quality is superior and is very efficient. Its value is excellent so because of its excellent quality I find that the value is excellent. The workmanship is of great quality I’m very satisfied and impressed by it . The color and size is exactly what I wanted. I’m very pleased with my purchase and satisfied with my washer. The size is outstanding in value. The glass top is really an asset. The spin cycle is different. The vibration is very low. The capacity is a strong indicator.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Anonymous
5 (9,999)

2020-07-27

Frankfort

5 (9,999)
[This review was collected as part of a promotion.] I love my new washer. Installing it was a breeze. Compared to my older washer this washer is so quiet outside of my laundry room I can’t even tell it’s running. My clothes are super clean now. The features are amazing. I am confident that no matter how small or large the load is they will come out clean. I have a large family so I am constantly doing laundry and what used to take me two full days now takes just one day. The different cycles make it easy to do super small delicate loads and huge soiled loads with ease. Super easy to understand what cycle I need for my dirty items. Super pleased with this machine.
Nana
5 (9,999)

2025-06-21

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] Just took delivery today of our new Samsung front load washing machine. We had previously owned a Samsung front load washing machine which lasted for approximately seven years before the repairs ended up costing as much as simply replacing the appliance. My wife is satisfied with the new washer so far. The new design seem sleeker and is slightly larger in cubic feet than our previous Samsung front load washer. The wife seems satisfied with the easy to use controls as with our last Samsung front load washer. Our new Samsung front load washer is equipped with an anti-vibration system, which is noticeably quieter.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Tshenry20
5 (9,999)

2025-11-22

Baltimore, MD

5 (9,999)
[This review was collected as part of a promotion.] This washer fits perfectly with my dryer into my laundry space in my new home. The front loading is easy for me height wise, but not too low for my taller family members. The capacity is a huge upgrade from my previous washer, allowing me to wash my king size comforter and sheets in one load. The washer machine is so quiet during the entire cycle that I don't hear it even in the room right next to it or feel any vibration at all. Having the ability to connect the washer to SmartThings app allows me to control and get notifications on my load of clothes so I don't have to worry about them sitting for long periods of time if I forget or am doing something else around the house.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Marco
5 (9,999)

2025-11-18

Pembroke Pines, FL

5 (9,999)
[This review was collected as part of a promotion.] I’ve been extremely impressed with this Samsung washer. It’s quiet, efficient, and packed with smart features that actually make a difference. The wash cycles are fast but thorough, and my clothes come out cleaner and fresher than they ever did with my previous machine. I also love the large capacity — it handles big loads with ease, saving me time and energy throughout the week. The controls are simple and intuitive, and the overall design looks sleek and modern in my laundry space. This washer has definitely exceeded my expectations. If you’re looking for reliability, great performance, and a machine that makes laundry feel effortless, I highly recommend this Samsung washer.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mande
5 (9,999)

2026-07-03

Louisiana

5 (9,999)
I've been very impressed with this washer. The 4.5 cu. ft. capacity easily handles large loads like bedding and towels, which saves me time and fewer trips to the laundry room. It cleans clothes thoroughly while being surprisingly quiet. The vibration reduction works great, even during the spin cycle, and the machine stays stable. The controls are easy to use, and the drum is large enough to fit bulky items without any issues. Overall, this washer has been reliable, efficient, and has made laundry much more convenient. I would definitely recommend it to anyone looking for a high quality front load washer.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
yoyo
1 (9,999)

2022-10-18

1 (9,999)
Purchased the washer/dryer in June 2022. From the very beginning the washer was shaking and door pounding a lot during rinse cycle (and I made sure to remove shipping bolts from the back!). It also started leaking from the front of the unit right above the door and right below the dispenser. Called the service several times with multiple parts replaced with no improvement. Finally, after 4 and a half months got a replacement (same model). The new unit doesn't leak or vibrate but still makes this horrible door pounding during rinsing cycle. I would certainly trade all those fancy "SmartThings" features like Bluetooth/WiFi/Bixby for a reliable smooth washing experience! DO NOT BUY!
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-10-19

Operations

Hi yoyo, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Happyharry
3 (9,999)

2021-12-15

3 (9,999)
We bought the Samsung washer and dryer mid 2019 and I must say they work great, very efficient and quiet. A week ago the drum all of a sudden doesn’t turn and is totally seized, a local repair guy who works on Samsung washer tells us after examining the machine that one of the arm of the spider rack in the back of the inner drum is broken and the drum and needs to be replaced cost between $750 and $ 800. He tells us that he has seen this happen before but not on machines just over a year old which also means that the warranty has just expired. Like the machines not the way Samsung backs their product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-12-15

Operations

Hi Happyharry. Unfortunately, your washer is out of warranty—but we may be able to help. Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Dom R
1 (9,999)

2025-09-03

Eastlake, OH

1 (9,999)
Save yourself an anxiety attack. Save yourself!!! Please do not, I repeat do not get this washer. This was the absolute worse decision I ever made. I have yet to have one wash in which it has ran smooth. There was a time in which I fell to my knees crying asking God why me. Why does this washer hate me. It wants to destroy me. It jumps, it has broken its own legs off. It has been perfectly balanced and still tries to destroy me and my house. I called my warranty up and they did not help at all! Please again I say, stay away, this will destroy your emotions. You have to hold the machine while it runs and shut it off when you can't hold it back from running away. It's so annoying.
Originally posted on Samsung US

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-04

Samsung Care

Hi Dom, I cant imagine what you are going through right now with your washer. Let us help. If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150605953) to help our team pull up your information when you message us. Thank you. -Ricardo

kpnj
1 (9,999)

2025-09-08

NJ

1 (9,999)
I purchased this washer on June 2024. It worked great so far but it started giving problems since 9/5/2025. The washer stopped functioning in SPIN cycle. No issues with drain too. I think it's some software issue. I am trying to submit a repair request and it's webpage keeps loading non-stop. Samsung has big product quality issues. My wife told me not to buy Samsung washer and to save 100$, I purchased this washer and regretting it. I will never buy Samsung appliances. I have bad experiences with multiple Samsung appliances - two Washers, dryer and refrigerator (rubber seals worn out or cracking) too.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-09

SEA Care

Hi there, We care about the betterment of your washer. Let us help you out. Please refer to the links below to rectify your washer's concerns. For additional tips, click the hyperlinks. Samsung washing machine does not spin at all (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10003486/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150648589, to help our team locate your information when you message us. Have a great day. -John

Mary999
2 (9,999)

2020-09-17

2 (9,999)
When the washer releases water during a he wash cycle it shoots out in two directions - straight into the washer and also into the door going directly to the seal around the door. Is it supposed to do this?
Helpful?

Features

5 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2020-08-04

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I really like this washer. It's easy to use, has tons of settings, and is super quiet. I like that it plays a song when it's done. I can just hear it upstairs (it's in the basement) so it's not bothersome but I know when to switch clothes to the dryer. My last washer didn't have this so I would always forget about the wet clothes. I'm really enjoying testing all the different settings. I also am really happy with the capacity - it's much larger than my last washer; I can fit basically twice as much laundry in it, so only have to do one load when I used to do two. I have no complaints so far.
Watersaver
5 (9,999)

2025-11-16

5 (9,999)
[This review was collected as part of a promotion.] I purchased this washing machine because I want to save water. The front load capacity gives me the ability to save water and wash more clothes at one time. I'd like the design of this washing machine.Because it is small enough to fit in my laundry.Area, but large enough to meet the needs of the family. I noticed my clothes come out cleaner and less wrinkle.Because of the tumble factor in washing and drying the clothes. I enjoy the fact that the washing machine has the ability to connect to an app.However I don't use the app. The washing machine was installed in my condo, and it is very quiet.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Migs
1 (9,999)

2022-05-17

1 (9,999)
I was so surprised that Samsung makes this very low quality machine and dryer They both had very bad material crack in the door and the top I called and no help from customers service The machine keeps cracking
[D] Alternative Text [D] Alternative Text
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-17

Operations

Thanks for bringing this to our attention, Migs. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. 

Rere
5 (9,999)

2025-10-24

Harlan KY 40831

5 (9,999)
[This review was collected as part of a promotion.] I’m going to be honest. At first I thought that I had messed up. It kept saying C4. But after I got the water pressure fixed let me tell you my clothes for the last 5 years has not been clean. I’m telling you this cleans my clothes so good. And where I have a 2 and 4 year old grand children that pee in the bed. Plus, I have 3 dogs. And this machine cleans my clothes so good. And the technology has amazing. It holds twice what my other washing machine held. And the design is beautiful. It barely vibrates when it’s spinning. I’m going to eventually stack them. I love them the doors are designed perfectly. I’m disabled. It really helps me a lot. Thank God that I bought them. I highly recommend.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Paul
5 (9,999)

2025-06-24

Oregon

5 (9,999)
[This review was collected as part of a promotion.] I have been a GE fan for years. Decided it was time for a change to Samsung and have to say we love our new washing machine. Its a bit smaller but we didnt need 5.2 capacity. Also new to front load washers. I am super happy with this purchase. The clothes come out clean and smelling great and seems to get them done alot faster than my old washer. Front controls are also great instead of at the back and top of the unit. Samsung has never let me down and this washer is the perfect example. When we need to purchase a new drier it will be samsung. I wish there was an app that controls the washer.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
EchoFcho
5 (9,999)

2026-06-25

5 (9,999)
[This review was collected as part of a promotion.] The capacity of this washing machine is unbelievable. The extra space allows me to add more clothes to a load. It's reduced the amount of time I'm doing laundry in half. After washing everything from bulky oily carpenter pants , to towels, and my clothing. I am very pleased with this machines ability to remove any and all stains I put in front of it. The washer is very quiet. When I shut my laundry room door, I forget the washer is even being used. My old washer has a terrible spin cycle where we could feel the vibrations throughout the house. This new unit has no vibration.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
safxtacy
5 (9,999)

2021-11-15

Dallas

5 (9,999)
[This review was collected as part of a promotion.] We have a smaller wet/laundry room, but have large bedding. The majority of larger capacity washers also had a larger footprint. With this washer we're able to get the large capacity and keep the smaller footprint to wash all our King Size bedding and large curtains. It's been a life saver vs always having to take them to a family members house or the dry cleaners. With the steam clean functionality we've also eliminated 90% of our dry cleaning needs. Lastly, with the smart things app we can schedule the washing for later in the evenings when our electricity costs are subsidized/cheaper saving us a few more bucks. This is definitely a step up from our last washer and we're excited to keep using it!
Denny
5 (9,999)

2023-06-01

5 (9,999)
[This review was collected as part of a promotion.] Just got delivered this week. Love it already after 3 loads. Very quiet. I almost thought water didn't go into washer. Clothes seemed cleaner. Pleased w how clothes come out w little water still absorbed on them. In my 27 year old washer I replaced, the clothes were always wet. I'm still getting used to the cycle choices and hope to find more info online. I feel a quick user guide on paper would have been nice in the packet. I haven't gone online yet for detergent quantity tips or cycle usage to save changes to certain defaults, instead of redoing each time. i.e., on the normal cycle I sometimes want cold instead of warm/hot. And I seem to only need med spin on the loads I did. It defaults to high.
Originally posted on Samsung US
Mom2jngncna
3 (9,999)

2025-07-11

Onondaga County, NY

3 (9,999)
[This review was collected as part of a promotion.] It meets the basic needs, but it doesn't fully replace what I had. The door doesn't feel like it is closed without a firm push, but the framework is plastic making me hesitant to really shut it like my old one. I compared it to another Samsung model but felt the other model had too many features I wouldn't use, but should have spent the extra money. While this washer does what I want it to, it NO save setting. So I had to make a chart, laminate and hang it for my teens, as this doesn't even save the last cycle/setting used. You also need hold the start button, it's not a quick touch. Almost annoyed that we bought the warranty, as my previous washer only lived 7 1/2 yrs without one (and a lot of CPR).
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-11

Samsung Care

Greetings! It’s clear you’ve put thought into choosing a washer that fits your home and family’s needs, and you’ve made the most of the features it offers. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149946406 to help our team pull up your information. Leo

Tai D
5 (9,999)

2025-10-20

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung front-load washer for several months now, and overall, it’s an impressive machine. The washer has a modern, sleek design that looks great in the laundry room, and the drum capacity is generous, which makes it perfect for washing bulky items like comforters and large loads of towels. What stands out most is how quiet and efficient it is. Even during the spin cycle, the noise level is surprisingly low. The Eco and Quick Wash cycles are genuinely useful — the quick wash finishes a small load in under 30 minutes, and the clothes still come out clean and fresh.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Michigander77
5 (9,999)

2025-06-30

Lansing, Michigan

5 (9,999)
[This review was collected as part of a promotion.] The new washer replaced another Samsung washer we bought seven years ago. The washer was replaced because the DYI repairs to defective pedestal finally failed (it was defective when purchased by Samsung said it was not warranted). We needed a pedestal, so we bought a new washer/pedestal combination and gave to old Samsung to our son. The new washer is as good as the old washer, though it is taking me time to like the LED bars for the level of various functions (for example, six lights above the level of cleaning needed instead of just "light" or "heavy." I recommend this washer.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jerry
4 (9,999)

2023-08-23

4 (9,999)
[This review was collected as part of a promotion.] Although we have only owned the washer for a very short time, it has exceed all expectations to date and has just need some minor balance adjustments that I think is to be expected. I do like the fact that it has a different and improved motor system and also has easy access to the washer filter for periodic cleaning. I also like the fact that if desired you can access the washer via bluetooth app. However, I urge all to read the reviews before connecting. To connect you must give access to all of your personal cellphone information including your blood type..grin, well almost.
Originally posted on Samsung US
Mdjohn1
5 (9,999)

2026-07-23

5 (9,999)
[This review was collected as part of a promotion.] Love my washing machine. I purchased the hi capacity and it is perfect. Would recommend!
Originally posted on Samsung US
Luvgadgets4
4 (9,999)

2026-04-13

4 (9,999)
[This review was collected as part of a promotion.] ​I’ve been using this front-load washer for a few months now, and it has been a total game-changer for my laundry routine. The 4.5 cu. ft. capacity is perfect for handling large loads like bedding and towels without any struggle. What impressed me most is the Vibration Reduction Technology—even during high-speed spins, the machine stays remarkably quiet and stable, which is great for my laundry setup. It’s efficient, easy to use, and leaves my clothes looking and smelling incredibly fresh every time. Highly recommended for anyone looking for a dependable and quiet upgrade!
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2020-07-27

HORIZON CITY

5 (9,999)
[This review was collected as part of a promotion.] As soon as I saw the quality of the washer it's designed and functions I new I had made the best purchase ever. It offer's everything that I need to do the laundry more easy and for me to make sure that our clothes are clean and safe with every wash. I love the fact that it has the Bedding Cycle since it's something that I was looking forward to use. I love Comforters that are heavy and I always had a hard time washing them , but this time I was so amazed and happy to be able to wash them without worrying if they would come out clean or not. I also love the self cleaning cycle that way I'm always sure my clothes will always be cleaned and smelling fresh. I love it and I'm so happy to own another Samsung product.
SameerM
1 (9,999)

2023-10-29

1 (9,999)
Bought this just more than a year ago. Immediately after purchasing the product, it started leaking from the detergent tray, fixed under warranty. Now just passed the warranty, heavy water leak from door seal. Cleaned it, checked no dirt or debris etc. astonished to see many people having this problem. My bad I didn’t check the reviews before buying this product. Obviously the product will not be attended as it not under warranty anymore. Today I bought a dishwasher and absolutely even refused to look at Samsung product! Never ever a Samsung product again in my house.
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-31

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

FrugalEngineer
5 (9,999)

2026-01-18

Alabama

5 (9,999)
[This review was collected as part of a promotion.] swift, efficient machine built to exacting standards. Cleans clothes completely, without undue wear on fabrics. Being front loading, so clothes don't get wound up around any agitator. it's well balanced and sturdy, even pretty heavy, so it doesn't rock and throw itself out of balance during the spin cycle with a heavy load. When running, it operates with a soft, reassuring sound; just enough for you to know it's on duty and doing its job, without invading your ears with its action. Finally, the buttons feel sure and precise and let out pleasant tones with each press. What's amazing is how they can build and market such a machine, with this much technology and delivering so much value for the price they charge.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lia03
5 (9,999)

2026-06-10

5 (9,999)
[This review was collected as part of a promotion.] I've been very pleased with my Samsung washing machine. It does an excellent job cleaning clothes, even on shorter wash cycles, and offers a variety of settings for different fabrics and load sizes. The machine runs quietly compared to other washers I've owned, and the large capacity makes it easy to wash bulky items like comforters and blankets. The design is modern and user-friendly, with clear controls that are easy to navigate. I also appreciate the energy efficiency, as it helps save on water and electricity usage. Overall, this Samsung washer has been reliable, efficient, and convenient to use. I would recommend it to anyone looking for a high-quality washing machine that delivers great cleaning performance.
Originally posted on Samsung US
Notmadshana
1 (9,999)

2021-11-06

1 (9,999)
here is the major issue - and it is a big one! once you start your washer and after 1 minute - you can't add any more items. the only way to unlock the door is to let the cycle finish. so what you add won't be washed - but will be rinsed, at least. i tried everything from unplugging for a couple of hours (5 minutes was supposed to do it) or pushing several buttons for 10 seconds as advice on google. i even had 2 service calls and still have the same problem. i haven't had another machine in the last 2 decades do that. otherwise, it is a satisfactory low end machine.
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
amber179
5 (9,999)

2020-08-03

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer!
Suzzy
5 (9,999)

2025-11-18

York, Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] Samsung washing machines are awesome. The machine is very effective in cleaning every garment that is put in it, including a comforter.. any garment that you wash in the machine after the spin cycle comes out almost dry which means that there is less time in the dryer needed to dry the clothes. I am partial to front loaders because I feel they clean and don’t tear your clothes up. The washer is very effective, even on a delicate cycle and very quiet. If using softener or beads, The effectiveness is not diminished in a Samsung washer but comes out smelling wonderful.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-08-25

5 (9,999)
[This review was collected as part of a promotion.] My wife does most of the laundry at our house, but since getting this new washer I have been pitching in more and more to help. I can't believe how easy this washer is to use! I really like the blue LED Lighting it is even on the dial. My wife and I's favorite setting on the washer is the normal setting, you can even change how high your spin is, how cool is that? This was so easy to set up and start using. Have I discussed with how quiet this washer is? I can not even really hear it running when we are using it. Oh something else cool about this washer is the Self Clean! It's super easy to use as well and the manual explains how to use all the different settings on this nifty washer! I highly recommend this to anyone!
M.k.k
1 (9,999)

2026-05-14

1 (9,999)
I bought this and it starts having bearing sound issue in less than 5 year. Repair cost is $1300 plus tax.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-14

Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Front Load Washer Thank you, Samsung Customer Care

Sandy
3 (9,999)

2025-08-26

Eatonville WA

3 (9,999)
[This review was collected as part of a promotion.] I had a Samsung washer before. Sadly, it broke and they don't make that model anymore. It was the kind with the "add wash" lid. I didn't use that much but really loved all the different sanitizing options. This washer sadly doesn't have that option. Is very basic tbh. Basic wash cycles, basic look. It's spinning pretty fast and I can actually hear the spinning downstairs even though it says 'low vibration". I don't know. Not impressed but money is tight and I needed a washer asap. Had to stay with Samsung cause I didn't want to waste money on a new dryer too.
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-28

Samsung Care

Hi Sandy, We understand how important it is to have a machine that fits both your needs and your budget, especially when quick decisions are necessary. We’d like to assist you with the vibration you’re experiencing with your washer. Below is a Samsung support link that outlines five major steps to help improve your washer’s performance. Each step includes hyperlinks for additional guidance, and there’s an embedded video you can watch in full for extra support: Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150533707 to help our team pull up your information. Leo

Tmaciel1989
5 (9,999)

2020-07-08

Pullman

5 (9,999)
[This review was collected as part of a promotion.] So excited about the delivery of this washer and dryer. The technological advancement of this pair did not disappoint. The LED display and springy chime when powered are are sure to excite even the most grimmest of laundry doers. I was impressed with the 9 preset options available to me. Specifically impressed by the ability to alter preference of rinse, temperature, and soil level (with kids this is essential). The washing machine is quiet and does not shake like previous machines I have owned. I went into another room and could not hear the wash in spin cycle. Impressive. The dryer is equipped with technology that actually senses when your clothes are dry. No more over-estimating or under-estimating dry time. Great duo.
DSteel
4 (9,999)

2022-03-11

Maricopa

4 (9,999)
[This review was collected as part of a promotion.] I love that it's a Smart Washer and will message your phone when your laundry is done. There are so many pre-programmed settings for all of your washing needs (including a few steaming options) that the Samsung Smart Front Load Washer makes washing your clothes almost effortless. We were worried once when the water was not draining from our washer, but then we read the manual and realized we needed to check the drain hose; t turns out that a sock got stuck. Once we realized the problem, we were very happy with this Washer's feature. We have noticed if we leave our clothes in there too long, there is a slight odor. We haven't been able to problem-solve that issue yet, but that appears to be an issue on many frontload washers.
Cindy
5 (9,999)

2025-07-30

5 (9,999)
[This review was collected as part of a promotion.] We had our new washer delivered a week ago and I’ve done probably 15 loads so far because we have a new puppy!!! We had a Samsung previously that lasted 12 years and was reliable. This one, so far is even better I believe. It has more options for temperature of the water, extra rinses, spins and seems to wash a bit more quickly than my old one did. I love it so far, AND it has a 20 year warranty! I like the redesigned door seal too that’s supposed to cut down on the mildew problem the old door seals had. I’m looking forward to using it for many more years!
Originally posted on Samsung US
PB056
5 (9,999)

2020-09-11

Toms River

5 (9,999)
[This review was collected as part of a promotion.] We are very excited about our new washer! It is extremely nice looking and works great! It has many helpful features, including quick wash and sanitize modes. It is rather large as well and can hold a good amount of clothes and or bed sheets. Does wonders for my mans dirty work clothes! The LED lights pair beautifully with the clean white look. We had an older unit that was loud and noisy. It literally shook the house! Not any more! This new washer from Samsung is very quiet. It truly makes my life much easier! Thanks Samsung for another great appliance!
Anonymous
5 (9,999)

2019-10-02

Woodbridge

5 (9,999)
[This review was collected as part of a promotion.] A washing machine – who would ever get excited about a washing machine! As an owner of several Samsung products, we were anxious to try the new Samsung washing machine. With its many settings, it is very easy to do the laundry in the most efficient way for whatever type of load that I have. The “Sanitize” setting is particularly appealing. I have never had a machine with the “Self-clean” setting. That is proving to be an asset to my laundry experience. The wireless function, which we use for other Samsung products, comes in handy as well. I can check to see how my machine is doing when I am not even near the machine. As it is a self-loading machine, it is easier than my old machine to load and unload. I recommend this machine.
Response from Samsung:
2019-10-03

Samsung Cares

So glad that you have teamed up with SmartThings to find the perfect fit for your family. We appreciate your recommendations and thank you for being a loyal Samsung customer. ^Cat

NotImpressedAtAll
1 (9,999)

2022-04-15

1 (9,999)
We purchased this washer and dryer from a big box store on March 25th. It was delivered on the 29th. We used it for one week before the door would not lock and the washer would not start. We called on the 8th of April for a repair and told them specifically that the DC-1 code came up and the door would not lock. Repair person came on April 13th. He came in, tried to get it to work, said it’s the door lock. Needs replacing but - he doesn’t have a part with him. Apparently they are on back order. No idea when we will get one. No one from Samsung has reached out to say when will get a repair. It is ridiculous that a BRAND NEW washer would stop working after 1 week (4 loads of laundry) and NO ONE can tell us when it will work. DO NOT BUY.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-17

Operations

Hi NotimpressedAtAll, thank you for bringing this to our attention. We are very concerned to hear about the issue you described. We have alerted our Customer Service team, who will be in touch with you as soon as possible. Alternatively, you can reach us directly at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

ElleinPdx
5 (9,999)

2026-04-13

Portland

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for awhile now and it’s been a solid, no stress long lasting, non stop cleaning machine. It runs surprisingly quiet and handles my endless overly filled big loads without struggling. not to mention the amount of dog hair it runs thru it , even so clothes come out clean every time. The vibration control helps, but you do need it level or you’ll notice movement and some clatter. Cycles can feel a bit long and there are no smart features, but if you just want something reliable that works without fuss, it does exactly that.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Andreah52
5 (9,999)

2020-07-14

Cecilia

5 (9,999)
[This review was collected as part of a promotion.] I am highly impressed with the quality of this washer, it is definitely an upgrade from what I had before. I love how I can use different settings depending on what I am washing. I have never owned a front loader but I have to say it is now my favorite. It holds quite a bit of clothing. I love the area where you add your soaps, it has a max fill line on it so you know how much soap to use. The washer is so quiet and plays a nice little tune when it's done. The LED lighting is an absolute plus at night when doing laundry. I highly recommend this washer to anyone looking for an upgrade. My favorite Setting is the normal setting, you can pretty much use it on anything. I also feel this washer cleans my clothes so much better than my past ones.
KDowning
5 (9,999)

2020-08-03

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] We've been using this for sometime now in a multi-generational home. We had three families using this washer and now our average usage is 13 times a week. It's great to have notifications on my phone and I can setup other automated notifications with the Samsung apps. We like the ability to add our own downloaded cycle to the washer but the built in cycles are usually enough. It does a great job on most everything we've thrown at it and no problems to date. It also tells us when to run the cleaning cycle. We have the matching dryer as well.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MOChick
3 (9,999)

2022-04-02

3 (9,999)
the washer cleans alright, but has a few things that keep me from giving it more stars. the door drips water all over the floor. it's still under warranty, so i've had a repairman come out who replaced all the gaskets. it's just the way the door is made...water drips off of it. so, unless i want to keep the door closed all the time, which you don't want to do with a front loader, i will have a wet floor all the time. it also is the worst i've ever had about not letting me add an item of clothing once a cycle starts which is so frustrating. lastly, sometimes it will stop before it has finished spinning the clothes. there is no choice for a spin only cycle, so you have to choose rinse and spin and waste more water. the chimes are obnoxious also.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-07-22

Samsung Care

Hi MOChick, We appreciate your patience in dealing with the situation you're having right now with your 5.0 cu. Ft. Smart Front Load Washer with Super Speed in Black Stainless Steel. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. To figure out what is causing this, you should: 1. Check the washing machine's water supply and door seal for leaks. 2. Use the right amount of HE detergent, and remove detergent residue from the washing machine. 3. Clean the washing machine pump filter (front load only). 4. Make sure the washing machine is level. 5. Make sure the washing machine's drain hose is installed correctly. 6. Check for Samsung washing machine leaks with a test cycle. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshooting/TSG01000977/ To reduce the risk of fire, electric shock, or injury to persons. The door locks automatically during a cycle, and this indicator turns on. Please see the details in the user manual. Operations Door Lock on page 36 Child Lock on pages 41-42 https://downloadcenter.samsung.com/content/UM/202203/20220308170359065/WF8500R_DC68-04006M-00_EN_MES_R.pdf In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/WF50R8500AV/US One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Ten (10) years washing DD motor part (Part Only) Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144722425 Have a great day. ^Charles

NorwayNiko
5 (9,999)

2026-04-16

Ferndale, MD

5 (9,999)
[This review was collected as part of a promotion.] Capacity is Amazing!! Never going to laundromat again, ALL of my comforters and blankets fit sparingly! I tried short quick wash on dirty clothes and came perfectly clean. No noise is heard beyond quiet swish of drum turning water if standing directly next to machine no vibration. If i am not sure i pushed start I actually have to walk back to look in front window of washer just to be reassure it is running because it is so quiet sure it is running. Ergonomically designed easy to operation. All around beautiful machine, I'm in ❤️ love
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Cbad1369
1 (9,999)

2020-12-28

1 (9,999)
spend over $1000 for an appliance you expect it to last longer than 6 months before it needs repairs. lost all power in the middle of a wash cycle. could not open door even after draining. customer service was no help and insisted on a serial number (located inside the door) before they would even consider warrantee service repair ticket. i had to pull the very heavy machine out from the wall to access another serial number. once i provied that i am told to wait 24-48 hours before anyone contacts us to even make a service appointment.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-12-30

Samsung Care

Your service repair is processing and we're happy you contacted us regarding your problem. If you have any follow up questions about the repair, please contact us below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142791218

thenightskywalker
1 (9,999)

2024-07-24

Los Angeles

1 (9,999)
Awful experience with Samsung appliances. The washer has issues where it becomes unbalanced in the last rinse + spin cycle causing the washer to rinse, drain repeat with no resolution. The only solution is to manually drain it using the emergency drain at the bottom next to the filter. This is unacceptable, as someone who has used an LG front load washer, I've never thought issues like this existed. What happened to the times where companies made products that just worked without any tricks. Get it together Samsung, or drop the business.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-07-29

SEA Care

Hi there, Ensuring your washer is balanced and completes a cycle is important for your clean clothes. Let's get the necessary information to ensure your washer is set up correctly. The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147384337) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jesskewl
1 (9,999)

2023-04-12

omaha, nebraska

1 (9,999)
Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-18

Samsung Care

Hi there, We aim to have this resolved. Before choosing your new laundry set, there’s much to consider before the installation, such as your hook-up location, outlet voltage, and whether you need gas or electric. You may refer to these links and videos: Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4 Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145681125, to help our team pull up your information. Have a great day. Melardo

KimWashes
5 (9,999)

2026-07-20

California

5 (9,999)
AMAZING. From someone who would tend to spend money on buying used washers, I should have bought a new Samsung washer way sooner! It is amazing! I love the smart phone app and the way it helps me track time of how long is left of my washer without having to pause what I am doing to see whether or not it’s done. The spin is incredible! The noise is pretty much quiet. Very big in capacity! The vibration is low and the sanitation is something that I haven’t seen in any washer that I have owned. Worth every penny!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Anonymous
5 (9,999)

2026-07-18

5 (9,999)
I am very satisfied with this Samsung washing machine. It cleans clothes thoroughly while using very little electricity and water, which helps reduce monthly utility bills. The wash programs are easy to use, the machine runs quietly, and the clothes come out fresh and well cleaned. The build quality feels solid, and the energy-efficient performance makes it a great choice for everyday use. Overall, it offers excellent value for money and is a reliable option for anyone looking for an efficient and dependable washing machine.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Anonymous
5 (9,999)

2020-08-04

Kalamazoo

5 (9,999)
[This review was collected as part of a promotion.] I love that the washer is big enough to fit our king size bedding and smart enough with its sensors to not use more water than is necessary for small loads. There are many options with each of the settings so you can make the washer fit whatever the needs of the specific load are. Coming from an old top load washer I absolutely love how much more efficient this washer is and saves on water and detergent. The washer has a sleek modern look with blue LEDs to indicate the selected settings as well as the current status of the load.
mookiejt
5 (9,999)

2019-09-26

Miami

5 (9,999)
[This review was collected as part of a promotion.] Clearly a great looking washer, with options to spare. I love all the control you have with the options available too. My wife always wanted a front load and she seems happy with it except for one thing -- it is a little awkward to get clothes out. The pedestal is definitely something we will invest in to raise the washer and allow for better access. That has got to be one of the only drawbacks so far. Another may be the fact that the water isn't readily available to dilute fabric softener (unlike top load). It is so quiet I sometimes don't know it is running. Like the dryer and its smart connection, it is definitely a bonus to get notifications on the phone when the cycle is complete -- no more running up and down stairs to check if clothes are done.
Response from Samsung:
2019-09-27

Samsung Cares

So glad to hear that you and your washer have teamed up via SmartThings to get the laundry done more efficiently. Thank you for selecting Samsung for your washing needs. ^Cat

IndyAnderson
5 (9,999)

2026-06-07

Indiana

5 (9,999)
[This review was collected as part of a promotion.] Between the mud, tractor grease, and a hog aroma that could knock out a fly, our laundry pile is a daily test of faith. We used to spend entirely too much time hosting the repair guy for coffee than actually washing clothes with our old machine. Switching to this Samsung completely saved my sanity. It fits a massive amount of filthy farm clothes, fights the grease, and actually gets the hog stink out instead of just moving it around. It's not loud, but it's not entirely quiet, and that's okay; a quiet washer is like a quiet toddler - up to no good! It just works hard and does its job without any attitude or vibration issues as long as it's level. We leave the door cracked open to keep the seal mold-free, and it has been an absolute blessing for this farm house.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mrslaundry
5 (9,999)

2026-05-15

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I’ve had this washer for several years and it has exceeded my expectations. The Vibration Reduction Technology keeps it surprisingly quiet, even during larger loads. The smart features are a huge plus — being able to start and monitor cycles right from my phone makes laundry much more convenient. The spacious 4.5 cu. ft. capacity easily handles bulky items, and the black stainless steel finish gives it a sleek, modern look. Most importantly, clothes consistently come out clean and fresh. Definitely a washer I’d recommend.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lulu
5 (9,999)

2026-06-01

5 (9,999)
[This review was collected as part of a promotion.] I've been extremely happy with my Samsung washer. It does an excellent job cleaning clothes, even on heavily soiled loads, while still being gentle on fabrics. The machine is quiet, efficient, and has plenty of cycle options to handle everything from everyday laundry to bedding and delicate items. One of the things I appreciate most is its large capacity, which allows me to wash bigger loads and save time. The controls are easy to use, and the washer looks modern and sleek in my laundry room. I've also noticed that it uses water and energy efficiently without sacrificing cleaning performance. Overall, this Samsung washer has been reliable, convenient, and worth the investment. I would definitely recommend it to anyone looking for a high-quality washing machine.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2026-07-22

Tn

5 (9,999)
[This review was collected as part of a promotion.] Very roomy and large capacity Stays clean with no inner lip flap to create mildew Completely silent No vibrations The ergonomics are amazing
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Ms YP
5 (9,999)

2026-01-12

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using my Samsung front load washer for about 20 days now, and so far it’s been a great experience. No complaints at all. It runs quietly, with minimal noise or vibration, which is something I really appreciate. The multiple wash settings give me plenty of options depending on the load, and everything I e washed has come out clean and fresh. Overall, it’s been smooth, efficient, and easy to use. A solid choice if you’re looking for reliable washer. And perfectly pairs with my Samsung front load dryer.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
35YearVeteran
1 (9,999)

2022-08-13

USA

1 (9,999)
many problems here are 3. 1: door not reversible. irresponsible to design any appliance without this basic feature! 2: the filter, to be cleaned bimonthly. even on pedestal you will likely need to sit on the floor with foul smelling water! drain tube too short, blocked by the access door, too low to use without pedestal, and has hard to remove plug. 3: door gasket assures mildew grows and has 3 holes that catch debris (hard to see and harder to clean). company knows mildew problem but did not redesign. positive reviews, mention in a positive light, note “incentivized review” at the top right showing reviewer compensated. also ada statements: how do disabled navigate around door with laundry, clean the filter, or gasket. i expected more from the design team and the company.
Originally posted on Samsung US

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-09

Samsung Care

Hello, Thank you for reaching out. We appreciate you taking the time to leave a review on one of our Samsung washing machines. We apologize for the inconvenience the issues have caused you and will gladly look into this for you. Here is a link to the troubleshooting steps to try when your Samsung washer has a mildew smell or visible mold. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Below is a link to the guide about adequately cleaning your Samsung washer for reference. https://www.samsung.com/us/support/answer/ANS00030150/ Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number (1144897720) to help our team pull up your information. Thank you! -Angelica

Rebeca
4 (9,999)

2025-11-04

California

4 (9,999)
[This review was collected as part of a promotion.] Overall, a good purchase. I will need sometime to review the manual on how to adjust the washing time. 45 mins. for a normal wash is too long. 35 minutes is ideal for me as I don't like to over load. Also, the door does seem to be a little affected when washing men's heavier clothes, I hope this does not become an issue with the door locking properly in the future. The dryer is also a good purchase, very effective, again, I'll have to research how to control the timer manually because 45 mins it's too long.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
IronMan12
5 (9,999)

2019-11-12

Indian Trail

5 (9,999)
[This review was collected as part of a promotion.] What a great washer! First it is quieter than our previous Samsung front loader and second, it has less shakes than the previous one. The washer is more efficient and gets the close nice and clean. Lot's of cycles to choose from including ones you can download which is a plus. Also like the Smart Control feature to be able to control the settings of the washer. Nice to see status on your phone and also on our Samsung QLED TVs! Only wish it was smart enough to rotate the laundry on its own! But at least it finally as a light inside the drum to ensure you have found all "straggler socks"! We have Samsung everything in the house and the washer complements and fits in nicely with all of our Samsung smart appliances. So Samsung was the obvious choice for our next washer!
Response from Samsung:
2019-11-14

Samsung Cares

So glad to hear that you and your washer have teamed up via SmartCare to get the laundry done easier and more efficiently. Thank you for selecting Samsung for your washing needs. ^Cat

Christina
5 (9,999)

2026-06-24

5 (9,999)
This washer is fantastic! I haven't had any problems with it, except for the mildew that can build up around the rubber seal. Luckily, it's super easy to clean with a little bleach. I've learned that keeping the door open after each use helps it dry out, and I'm trying to make that a habit, even though I sometimes forget. It holds so much laundry – I can do two to three loads at once, which is a huge time-saver! Definitely a great choice and I'd recommend it to anyone. 🧺🧼✨ #Washer #Laundry #Home #Samsung
Originally posted on Samsung US
Duke
3 (9,999)

2025-09-11

3 (9,999)
[This review was collected as part of a promotion.] We have been using Samsung for 20+ years. This washing machine was to replace a Samsung top of the line ma hine. From the start it would not spin without jumping all over. I talked with service. They talked me through a fix. It lasted 5 weeks. Had to fix it again. Finally requested a tech come out. He determined the machine had vibrated so much that the base cabinet was collapsing which was adding to the problem. Sitting in on the floor and leveling it helped but did not solve the problem.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-11

SEA Care

Duke, we understand the significance of a working washing machine in your home. Let us help you. To rectify your concerns with your washer. Click the link and hyperlinks and watch the instructional video (if available). Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150690627, to help our team locate your information when you message us. Have a great day. -John

Anonymous
5 (9,999)

2019-09-26

Miami

5 (9,999)
[This review was collected as part of a promotion.] I love the washer overall. The digital controls are such an improvement over my old washer's controls. The different cycles are great to help me get the clothes just the way I need them. The detergent tray makes adding detergent easy. The safety feature of locking during the cycles keeps the children from opening it accidentally. Being able to stack items on top gives me more storage options. It operates so smoothly I don't even know it is running at times. What a great investment overall.
Response from Samsung:
2019-09-27

Samsung Cares

Samsung is excited to know that we have exceeded your expectations with our sleek design and innovative features that have made the task of laundry a little easier. Thank you for being a loyal Samsung customer! ^Cat

Anonymous
1 (9,999)

2020-07-22

jacksonville, FL

1 (9,999)
i purchase this washer 3 days ago. washed my first load and did not think anything of the fact that it provided minimum to no water because i put a small amount of items in the wash. i then washed a load of towels and literally the entire wash was a soak fest which causes a concern of clothing not being properly washed leading to possible bacteria. customers should have the option to add more water to clothing to ensure a proper wash of their liking. very much not happy with this purchase at all
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-09-16

Samsung Cares

Thank you for sharing your Samsung washer experience. We will use this information to ensure the satisfaction of our customers. ^Ty

Bean816
5 (9,999)

2026-07-01

Clifton park ny

5 (9,999)
I like how it fits in my laundry room. It also catches a good amount of the pet hair that comes out. I do enjoy having the top for storage or to use as a folding table. It has super quick settings which helps when we are ima. Pickle. The vibration can be a bit strong when it goes through the spin and rinse cycle but sometimes that’s my fault prolly for putting an extra piece or two in it. The noise isn’t bad. It’s just the door that makes noise when it spins. I’d get another for in the future
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
lauralsm
5 (9,999)

2020-07-12

Edcouch

5 (9,999)
[This review was collected as part of a promotion.] I am very happy with my new Samsung washer. The installation was done quickly and I was up and washing clothes in no time. It was not hard figuring out the settings and various options. I loved the blue lighting and the easy to read labeling. My oh my, this washer is quiet. I only wish it was wifi enabled so I would know when the cycle was done, thats how quiet it is. Unless I am in the garage with it, I won't hear the jingle to let me know it's completed washing a load of laundry. However, I can live with that. The capacity is awesome, I cut my washing time in half, I use the normal cycle for brights, whites cycle for whites and heavy duty for towels and such. I am so happy and my friends are all jealous right now. I know it will last for a long time as it was designed by Samsung.
Anonymous
5 (9,999)

2020-08-27

Tonawanda

5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is the best washer I have ever owned. It is very modern looking and you can tell it is great quality. There are many different cycles you can use for customized washing. My favorite is the quick wash cycle because you can get your clothes washed in 22 minutes.As you can see in the pictures there are 10 different cycles to choose from. It runs smooth and i just cant believe how quiet it is. You can use it for small loads or large loads. I also love the digital interface.
BobbyP
5 (9,999)

2026-07-05

Florida

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a little while now and have been very happy with it. The capacity is great for larger loads, which helps reduce the number of wash cycles. It cleans clothes thoroughly, and the drum stays fresh and easy to keep clean. The controls are simple and ergonomic, making it easy to select the right settings. It’s also much quieter than I expected, with very little vibration even during the spin cycle. Overall, it’s a reliable, efficient washer that I would recommend.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Rick
5 (9,999)

2026-07-21

Buffalo NY

5 (9,999)
[This review was collected as part of a promotion.] The washer is purchased is a 4.5cf front load washer. The washer has a number of settings and water temperature plus different spin cycles. The washer is wifi compatible and you can connect it to your phone. This help you to set the washer and keep track of the cycles. The washer also can be used as a base cabinet for a dryer to be placed on top.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Warrior770
4 (9,999)

2026-07-22

Atlanta GA

4 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke washer is a top-tier laundry appliance that balances design elegance with genuine utility. While it commands a premium price tag, its high capacity, automated detergent management, and fast cycle options make it a worthwhile investment for tech-forward, busy households.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Rick
5 (9,999)

2026-07-21

Buffalo, New York.

5 (9,999)
[This review was collected as part of a promotion.] Washer comes in different sizes. I purchased a 4.5cf front load washer. The washer has many different wash settings. From regular to steam clean. The four temperature setting from hot to cold. The rince cycle can be sent for different times. The spin has multiple settings too. Two think I like is the buzzer and WiFi capabilitie.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
RyanS
1 (9,999)

2024-02-18

1 (9,999)
Broke within 2 years. Loud thumping noise during spin cycle, shaking drum, and water shoots toward door. In the process of deciding to throw good money in after bad or switch to LG.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-02-20

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

New set rocks
4 (9,999)

2021-12-31

4 (9,999)
I bought this set two days ago. Only two minor complaints: washing machine cord very short, would be find if you lived in a modern home where you maybe stacking these, but for a older home, it is a challenge. The packing bolts; extremely confusing instructions given. You have a very long screw which you assume is the bolt, but in fact you have to pull the bolt out after removing the screw. If your little black cover does not fit in the hole, you still have a bolt to remove.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-01-04

Operations

Hi New set rocks, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Washer! 

Yoky
5 (9,999)

2026-06-15

Texas

5 (9,999)
[This review was collected as part of a promotion.] I love my washing machine, when my last one broke I thought about not getting anything and just go to a laundromat, but do to my work schedules we decided to get another set, every night I have to do laundry I really feel the relieve and can’t denied a feeling of gratitude for been able to do this! The different cycles are huge for all different laundry’s I do, husband work clothing, boys from school, sports!! The self cleaning feature, no noise, zero vibration… come on!!! WIN 🏆
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
cynteria101
5 (9,999)

2020-07-14

Rex

5 (9,999)
[This review was collected as part of a promotion.] This is one of the best washers created, the smart touch feature makes it super convenient to pop in some clothing push and go, leaving me knowing my washer is doing its job without me having to do much work other than watch my clothing be clean and fresh. The settings on the washer were easy to navigate with the smart touch the best setting in the washer is the self clean as I've never had a washer that provided this feature before, once used the washer looks brand new again!!!
Danintx
5 (9,999)

2025-08-20

Dallas, tx

5 (9,999)
[This review was collected as part of a promotion.] I bought a Samsung front-loading washing machine recently and I am extremely satisfied with it. The machine runs great—smooth, quiet, and efficient. The cycles are easy to set, and it does a fantastic job getting clothes thoroughly clean without being rough on fabrics. I also love the modern design and how much laundry it can hold at once, which saves me time on bigger loads. Overall, this washer is reliable, easy to use, and makes laundry day so much simpler. Highly recommend!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-08-27

Killeen

5 (9,999)
[This review was collected as part of a promotion.] The New Samsung washer is a high innovative technological device that is great for the big family. It has lots of space. The Samsung washer is a high and energy efficient washer that does it’s job. This washer saves us a lot of water plus washing a load of clothes is at a timely manner. It makes little to no noise while in motion. The previous washer took longer to finish the normal cycle, the new washer takes only 45 minutes. The spin cycle leaves the clothing really dry and have not had a problem. I also like the size of the inside of the washer. The washer is easy to use and to start, you just pick and choose how you want your washer to run. I’m really excited about this Samsung washer that it has the self clean program. I highly recommend the washer to other customers that want to purchase great quality!

User manual & downloads

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ver 1.0 | 3.31 MB

Jan 17. 2013

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