Samsung Gas Cooktop - Flame has an unusual colour

Last Update date : Oct 08. 2020
Samsung Gas Cooktop - Flame has an unusual colour

Flames on a gas cooktop or range are normally blue. Parts of the flame, such as the tips, may be yellow, orange, or purple. Yellow tips are more common when liquid propane is used.

The provided information refers to gas cooktops sold in Canada.

One flame is a different colour than the others

Turn off the cooktop and allow it to cool Clean the burner thoroughly and try again.

If the colour is still different, replace the burner head and cap. If the issue continues with a new burner head and cap, visit our Support Center to request service.

All flames are yellow

Flames can turn yellow if there is less oxygen in the air. This can be caused by humidity (especially if there is a humidifier in the home), or if wind is blowing (such as from an air conditioner or hood). In those cases, service is not required.

All flames are any other colour

If your flames are any other colour than blue or yellow, contact your gas provider. If your gas provider is unable to resolve the issue, visit our Support Center to request service.

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