Samsung Washer - Appliance has a mildew smell or visible mold
When moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. If your Samsung washing machine develops visible mold or a mildew smell because of leftover detergent or other additivies, let us show you how to take care of it.
The provided information refers to washers sold in Canada. The available settings and options may differ for appliances sold in other countries.
Make sure there is not any laundry in the tub, and remove any remaining water in the tub by running a Spin-only cycle. You should never run a Self Clean cycle with laundry in the tub, as this can damage the washer and the contents of the tub.
Pour liquid chlorine bleach into the detergent compartment and fill it to the max line (do not use the bleach compartment). After putting liquid chlorine bleach in your washer, start the Self-Clean process immediately. Do not leave liquid chlorine bleach in your washer.
Close the lid or door and press the Power button. Select Self Clean, Self Clean+, or Pure Cycle. Press the Start/Pause button to start. Self Clean time varies from model to model, but is approximately 1 hour for top load washers and 4 hours for front load washers.
When Self Clean completes, wipe clean any residue in the tub using paper towels. Run a Rinse+Spin cycle to remove any remaining residue. Repeat the steps again, until there is no more visible mold residue. Leave the lid or door open to let the washing machine dry.
Most front loaders have a pump filter on the front, near the bottom, behind a panel. If the pump filter is not cleaned regularly, it will cause odors. See our guide for cleaning a washer for instructions.
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