Bespoke AI Heat Pump Dryer Wrinkle Prevent 8kg

White 8 kg
DV80T5420AW/SA

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    600 mm

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Bespoke AI Heat Pump Dryer Wrinkle Prevent 8kg
White 8 kg

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Highlights

9-Star Energy Efficient

9-Star Energy Efficient

Optimal Dry System

Optimal Dry System

Quick Dry 35'

Quick Dry 35'

Reversible door

Reversible door

Trusted Brands 2023

Trusted Brands 2023

Features

Download your one page guide here

8kg Smart Heat Pump Dryer - DV80T5420AW

Download now

9-Star energy efficient

9-Star energy efficient with Heat Pump Technology

Heat Pump Technology offers a gentle and energy-efficient way to dry clothes*. Its impressive 9-star rating for energy efficiency uses a ‘refrigerant’ to heat the air, instead of electricity. It also recycles warm air to help reduce energy usage.

* Tested in accordance with IEC 61121:2013/8kg Wash load/Cotton Cupboard with Heatpump (DV80F5E4HGW) vs. without Heatpump (DV80H4100CW). Individual results may vary.

Drying, made simple

Smart Control

Dry laundry easily and effectively with AI Control. This Heat Pump Dryer personalises drying by remembering your habits, suggesting cycles and displaying timely information. Using the SmartThings app*, it helps select the ideal drying course for a wash cycle**, and provides advice on cycles, planning and troubleshooting.

Drying, made simple

Smart Control

Dry laundry easily and effectively with AI Control. This Heat Pump Dryer personalises drying by remembering your habits, suggesting cycles and displaying timely information. Using the SmartThings app*, it helps select the ideal drying course for a wash cycle**, and provides advice on cycles, planning and troubleshooting.

Drying, made simple

Smart Control

Dry laundry easily and effectively with AI Control. This Heat Pump Dryer personalises drying by remembering your habits, suggesting cycles and displaying timely information. Using the SmartThings app*, it helps select the ideal drying course for a wash cycle**, and provides advice on cycles, planning and troubleshooting.

  • *Available on Android and iOS devices. SmartThings compatible devices may vary by region. This function may differ by mobile and OS(Operation System). Each device must be connected to Wi-Fi or other wireless network. Download and installation of SmartThings app are required. Samsung Account required. For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. Apps and services are subject to change without notice. Data, subscription and other charges may apply. **Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected.
  • *Available on Android and iOS devices. SmartThings compatible devices may vary by region. This function may differ by mobile and OS(Operation System). Each device must be connected to Wi-Fi or other wireless network. Download and installation of SmartThings app are required. Samsung Account required. For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. Apps and services are subject to change without notice. Data, subscription and other charges may apply. **Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected.
  • *Available on Android and iOS devices. SmartThings compatible devices may vary by region. This function may differ by mobile and OS(Operation System). Each device must be connected to Wi-Fi or other wireless network. Download and installation of SmartThings app are required. Samsung Account required. For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. Apps and services are subject to change without notice. Data, subscription and other charges may apply. **Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected.

Intelligent drying

OptimalDry

OptimalDry™ System is an intelligent drying system using 3 unique sensors. The moisture sensor adjusts the drying time. The temperature sensor stops clothes from getting too hot. And the heater cover sensor reminds you to clean the Heat Exchanger.

Dry in 35 mins*

Quick Dry 35

Get the clothes you need most urgently dried fast. The Quick Dry Cycle can get a 1kg load dry and ready to wear in just 35 minutes*.

*Designed for small, lightweight loads up to 1kg. Results may vary depending on the type of fabric.

*Designed for small, lightweight loads up to 1kg. Results may vary depending on the type of fabric.

Minimise wrinkles

Wrinkle Prevent

Reduce wrinkles and save time on ironing. Simply select Wrinkle Prevent and, once the drying cycle ends, it intermittently turns the drum without heat for up to 180 minutes. This helps prevent clothes from resting in one place for too long while they are hot and reduces creases on the fabric.

Flexible opening door

Reversible Door

Choose and change the direction of the dryer door to suit the layout of your home. Best of all, you can check what’s inside with a glance through the transparent door.

Easy maintenance

Filter

Maintain your dryer easily and optimise drying performance and safety. This innovative filter has a multi-layered mesh, eliminating the need for a Heat Exchanger filter. This makes the dryer easy to maintain. Two alarms also remind you when the Filter and Heat Exchanger need cleaning.

Made to last longer

Digital Inverter Technology

Enjoy superior efficiency and a long-lasting performance. Digital Inverter Technology utilises strong magnets for a quiet and powerful performance with enhanced efficiency. It also provides exceptional durability, backed-up by a warranty of 10 years on the motor.

*Backed up by a 10 year part only warranty (labour, and other costs are not included)

How to measure

Specifications

  • Drying Capacity

    8.0 kg

  • Energy Rating

    9 Star

  • Type of Dryer

    Heatpump

  • Drum type

    Diamond

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Full Depth Including Protruding Part

    650 mm

  • Net Weight

    49 kg

  • Drying Capacity

    8.0 kg

  • Body colour

    White

  • Door

    Black

  • Panel Display

    AI Control

  • Type of Dryer

    Heatpump

  • Annual Energy Consumption - Warm (kWh per year)

    115

  • Energy Rating

    9 Star

  • Interior Drum Light

    Yes

  • Smart Control

    Yes

  • Child Lock

    Yes

  • Delay End

    No

  • Drum type

    Diamond

  • Dry Level

    4 Levels

  • Drying Rack

    No

  • Drying Time selector

    Yes

  • Mixed Load Bell / Damp Alert

    Yes

  • Wrinkle Prevent

    Yes

  • OptimalDry System

    Yes

  • AI Dry

    Yes

  • Cool Air

    Yes

  • Iron Dry

    Yes

  • Outdoor

    Yes

  • Self Tub Dry

    Yes

  • Time Dry

    Yes

  • Towels

    Yes

  • Warm Air

    Yes

  • Wool

    Yes

  • Bedding

    Yes

  • Quick Dry 35'

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Shirts

    Yes

  • Synthetics

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    49 kg

  • Gross Dimension (WxHxD)

    670 x 895 x 695 mm

  • Gross Weight

    52 kg

  • Full Depth Including Protruding Part

    650 mm

  • Drum Material

    STS

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Heat Pump Dryer Wrinkle Prevent 8kg

4.6

Recommended by 88% of customers.

Write a review
5 stars 81%
4 stars 11%
3 stars 3%
2 stars 1%
1 stars 4%
Features 3.2
Performance 2.6
Design 3.2
Value 3.2
AI review summary
  • Customers report dramatic energy savings, with many noting minimal power consumption compared to older dryers or household appliances.
  • Reviewers praise exceptionally quiet operation and gentle drying that leaves clothes soft and unwrinkled, even delicate items.
  • Most highlight intelligent features like AI mode, smartphone app monitoring, and completion alerts as standout benefits.
  • Many appreciate practical design elements including drum light, easy-to-clean filters, and optional plumbed-in drain functionality.
  • A few mention occasional incomplete drying on large loads or minor feature availability discrepancies, though these are uncommon concerns.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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236 Reviews

SamsungSmartie
5 (9,999)

2024-06-30

5 (9,999)
New to heatpump technology and I'm NEVER going back! Extremely energy effiecient, literally my smart home tells me the TV and/or the Dehumidifier used more power than the dryer (which I use regularly). If you're drying things like sheets, use common sense, its going to roll up into a ball, take your sheets out give them a shake put them back in, everything else will be perfectly dried without supervision. 300 loads perfectly dried in record time so far! User SmartThings to create a smart network that will keep you 'in the loop', it also keeps track of your usage and any maintenance that is required (Self Tub Dry/Clean The Heat Exchanger)
I recommended this product.
Helpful?
Originally posted on Samsung Australia
DryazAbone
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-12-06

5 (9,999)
Happy to have finally bought a new Dryer! Not only does it come with a 9 Star Rating, but I can use my Samsung Flip5 mobile phone to tell the dryer what I want dried. The SmartThings is easy to use. Dryer arrived this morning whilst I was at work and I put my work clothes in in the afternoon after I washed them, no ironing needed, used the app and it even SINGS when ready! Easy to learn Instructions, simple and smells like SOFresh and SOClean! Must have! Cant wait to afford the matching washing Machine to go with and throw away this Kogan brand washing machine. Omg and thier is NO NOISE!! SOOO AMAZING! I did not realise how noisey the old dryer was!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Prickles
5 (9,999)

2020-10-29

5 (9,999)
I received this Tumble Drier from Samsung for product testing. Machine very easy to install. Connected to my Samsung phone via the app very easily. Lots of drying recipes to pick the perfect one. Dried the towels perfectly. The water collector is easy to remove and empty, the fluff collector comes in two parts and is very simple to clean. A fluff brush that comes with the machine removes the lint from the collector superbly, it has a suction cup to attach to front of machine so you don't lose it. Compared to other tumble driers I have used it seems to be far more economical, my smart meter does not go into the red.
I recommended this product.
Helpful?
Originally posted on Samsung UK
PEll
3 (9,999)

2023-11-18

New Zealand

3 (9,999)
Very fancy machine, considering the 20yo basic one this replaced. I haven’t bothered with the connectivity function. I like the post-dry anti wrinkle feature. Heat selection and general drying for clothes and towels is good. What’s truly disappointing, is that bed sheets turn into neat bundles of damp fabric. Despite using drier balls. The anti wrinkle feature is no good when the item isn’t dry in the first place and resembles a burrito. Pretty disappointing to have spent a lot of money on this when my 20yo dryer used to reverse tumble as part of the drying cycles. I’ve extensively researched and I’m quite certain there’s nothing else I can do, other than rearrange the load every 20mins. Ugh.
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Manzini
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-02-07

New zealand

4 (9,999)
First and foremost. Its super quiet and really efficient. We can use it anytime of day and it doesnt impact our power. The app function is great for setting it up. I wish you could start and stop it via the app but its great bit of kit. It plays a tune when done. The filter is easy to clean plus a tool provided. Negatives if any: Most items are dried first time. Sometimes they clunk together and need a second spin but all dryers have this. I wish it had come with the shoe rack for drying washed trainers. In summary. For energy efficiency and near perfect drying ability. This wins hands down and i have recommended to many colleagues and friends alike
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Graeme Adelaide Hills
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-07-12

5 (9,999)
This Dryer is the best upgrade of a product we have bought in recent times. Our old 5kg condenser dryer was not big enough to cope with a full load of washing from our Samsung 8.5kg front load washing machine, which we also love. I have used a few programs and I am impressed with how the technology senses how much drying time is needed. It's so quiet and no lint floating around in the air - great filtration system. Any dog hair that might be left on clothes after washing, is completely gone after a cycle through this Dryer and everything is so soft. It has an awesome 9 star energy rating, so I hope to see the savings on the power bill when it comes. Just Brilliant.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Davos
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-08-05

5 (9,999)
I am really happy with this dryer's performance. The clothes come out perfectly dry every time and I get an alert on my phone when the cycle is finished. This allows me to get the load out straight away and hung/folded to prevent wrinkles. If I know I won't be home when the cycle finishes, I can use a setting to prevent wrinkles. The 9 Star energy rating was a big selling point for me. I can use my dryer without having to worry about my next electricity bill. Overall a great machine. All the features (and then some) of the other brands, at a much better price. Happy to recommend this dryer to others.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Gavin B
5 (9,999)

2024-08-15

5 (9,999)
Replaced an old condenser dryer with this Samsung series 5 dryer and could not be happier. an astonishing dryer. It's so energy efficient. our old dryer would run at 2.6kW and take about 140 mins for an average load. this Samsung dryer uses only 440W and typically runs for about 180 mins. The sensor automatically recalculates the dying time within the cycle. The supporting app is excellent. So far we are seeing very significant savings, justifying the extra expense of the machine compared to cheaper, less energy efficient machines. Should have got one of these a long time ago. Highly recommend.
I recommended this product.
Helpful?
Originally posted on Samsung Ireland
Mikmax
1 (9,999)

2025-05-04

1 (9,999)
Got both dryer and washer — got them pulled out/repaired almost twice within warranty. That’s how low samsung models in terms of quality. Heater — in less than 2 years of usage (rarely for kid’s clothes only) this most expensive part has to be changed. When pulled out, we found out the repair person changed some original parts of our unit and changed to old parts maybe also taken from other broken units. That’s how we found out we could not trust samsung to cover any warranty and have the units pulled out. Might as well ask the repair man to do it at home in front of ua watching.
Helpful?
Originally posted on Samsung PH
Queeko
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
The Samsung 8kg Heat Pump Smart Dryer (DV80T5420AW_SA) is seriously impressive! It's like having a laundry wizard at home. First off, this thing is gentle on clothes but tough on drying, thanks to its Heat Pump tech. Perfect for all kinds of laundry loads, and it's pretty smart too – I control it from my phone! Looks-wise, it's sleek and fits right in. Plus, it's an energy-saving champ, which is a win for my bills. The drying programs are spot-on with sensors making sure nothing gets overdried. Just a heads up, though: it might take a tad longer, but hey, good things take time, right? Overall, if you want your clothes to last and still be perfectly dry, the Samsung Smart Dryer is the real deal. Totally worth it for hassle-free laundry days!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Dapple
5 (9,999)

2024-02-17

Wiltshire

5 (9,999)
So far, we love this tumble dryer. Its a HUGE step up from our washer dryer which wasn't always reliable at drying clothes, even before the drying element in it went. Have only used it twice so far, and not had any issues with it, so pretty happy! Also love these smart features and being able to connect up to my phone with smart things! To be honest, I do highly recommend this dryer! My only complaint would be that they are definitely on the more pricey side, so was only able to afford during a sale by AO.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-02-19

CX

Thank you for your wonderful review! We're thrilled to see you're enjoying the upgrade to our impressive Series 5+ Tumble Dryer! The drying capabilities of this appliance are unmatched, with a range of programmes to suit all laundry needs. Plus, the integrated smart features add even more ease and convenience to your laundry routine! We appreciate your recommendation and know this incredible appliance will wow you for years to come! ^AP at Samsung Support

MickP2156
5 (9,999)

2023-12-02

5 (9,999)
Had this dryer for a month now. Its quiet, very efficient and intelligent. It often starts a cycle with a given time but because it can sense when the load is dry the tome is much less than originally programmed. The WiFi capability is easy to set up and useful. If connected through smarting even ghe tv let's you know if ghd cycle has finished. Uses little Electric compared to vented machines. The ability to plumb in to a waste is brilliant and easy to do -- no emptying of the water reservoir required.
I recommended this product.
Helpful?
Originally posted on Samsung UK
cobracast
2 (9,999)

2024-08-27

Liversedge

2 (9,999)
The tumble dryer does NOT fully dry our clothes! We have to change the dryness setting from 2 (Default) to 3 (Max) (4 hour run time), and then we have to run the cycle twice. The "Optimal Dry" setting automatically turns off the dryer when it detects the clothes are dry, but this is not sensitive enough, so it stops before the clothes are dry! The child lock feature is pointless, as the power button is not included in the child lock, so our toddler can turn off the tumble dryer mid-cycle, even with the child lock enabled! Very poor. Note that if you switch the door to open from the opposite site, it will not fit nicely into place and for the first couple of runs the dryer will blow lint out of the door seam. After a couple of runs the door will warp into place and seal the seam.
Helpful?
Originally posted on Samsung UK
SP__
Verified purchaser
5 (9,999)

2021-08-30

5 (9,999)
Very nice to use dryer. Quiet and very effective, low electricity usage (that's why we paid more upfront for a heat pump dryer). It reports using 10.3kWh since installed a month ago, for two people. It also works well in an internal laundry with minimal ventilation. Easy to set up drain hose to drain water automatically. Biggest annoyance is the lint filter is a bit finicky to empty, in a nested double clamshell shape, but it makes sense as it has to catch more of the lint than a vent dryer I guess.
Helpful?
Originally posted on harveynorman.com.au
Swatty
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-09-26

London

5 (9,999)
Bought the DV9085240AE/S1 to replace my 8kg Samsung dryer that died after 10 years. Was quick to install and looks very sleek. Like the fact it has more settings and big plus is the towel setting! This one is much quieter and I really notice the difference in my towels and blankets. Drying times are shorter as well which means it is using less electricity so that's a big plus. It will be put to the test as i have a large family and it will be used everyday in winter but so far so good.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-27

Samsung Support

Being able to dry everything quicker, and even more efficiently than you're used to, means your Series 5+ OptimalDry Heat Pump Tumble Dryer will be just as kind to your energy bills as it will be to your clothing. It's great to see that it has already surpassed your previous machine with the load size available, its options, and with how quietly it does its job. We're confident that it will pass your winter test, and keep all of your family with plenty of clothing options for whatever weather awaits. ^DB at Samsung Support

EmDents
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-12-06

Dorset

5 (9,999)
This is so easy to use! It has all the settings you'd ever need or want and a few more. It looks great. There's none of that fuss you'd usually have with with pipes and hoses etc, so indtallation is mega easy. You would think given the current climate, now us not the time to buy and tumble dryer, but it's super cheap to run. Far less expensive than turning your radiators on to try to desperately dry your clothes. As it's winter and I have 3 small children, I now couldn't live without it!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Anonymous
5 (9,999)

2020-12-04

5 (9,999)
We received this tumble drier for product testing purposes. It is so easy to use. I love the that you can choose from many different programmes depending what you are drying. It seems to be very economical as our smart meter does not go into red when it is on. It looks good, very sleek and stylish. It wont connect to my I phone, but I think this is more the fact that I don't pick up our internet in utility room. It is very easy to clean the filters especially with the little brush.
I recommended this product.
Helpful?
Originally posted on Samsung UK
DisapppointedBuyer
1 (9,999)

2021-08-02

NZ

1 (9,999)
We bought this dryer a few weeks ago with the intention of using the internal water tank to avoid having to adjust the laundry plumbing for the drainage. After a week of use the dryer has started spitting water on top of the tank instead of into it (there is no seal, just a pipe hanging above the hole in the tank) - this causes the dryer to complain the water tank is full even when it is completely empty and stops the dryer running. To get this looked at we have to risk the service callout fee (if it's working when they come we have to pay the fee). Instead we opted to come up with a bodge to connect it to the washing machine drain. For a new product I'd expect better, it's pretty clear this dryer isn't expected to be used with the internal water tank so if you're planning on that I'd be very wary!
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
AshoBro S
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-08-02

5 (9,999)
I have recently purchased this dryer to match my washer. It so far is brilliant. The energy saving was a big reason for buying, aswell as the fact it can stack on top of my matching washer with the stacking kit. It take slightly longer to dry compared to my old vented dryer, but the quality of the drying is much better. Clothes left fluffy and in wrinkled thanks to the many features and general drying temperate. Highly recommend by itself but even better was a matching set.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Amandastar5
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-12-08

Laois, Ireland

5 (9,999)
As busy household with 7 people, 5 children, so many changes of school uniforms and sportswear as you can imagine our washing machine was always on the go and we had clothes air dryers everywhere. I did not like to put the school jumpers or socks etc into the tumble dryer as sometimes they could shrink however our new Samsung heat pump tumble dryer has changed our lives, it is fantastic!! I can wash and dry sports clothes, school uniforms in a day we have so much extra space and time now that the Samsung heat pump tumble dryer is in our home. it is truly wonderful. The added bonus of it being so cost-effective is also a real eye-opener we used to run a dehumidifier all night but now a few hours of the heat pump tumble dryer which cost so much less than running a dehumidifier throughout the night to dry our clothes.
I recommended this product.
Helpful?
Originally posted on Samsung UK
DanielK
5 (9,999)

2022-09-10

Cheshire

5 (9,999)
Context - single person who has never had a drier before, previously using radiators and clothes horses. Household has a furry pet living inside of it. I co nevted the drain to an waste outlet and the unit is stacked on the washer. With that background this machine is life changing. After a wash of clothes, a drying cycle takes maybe 1hr 30mins on average using the sensors ajusting the times. The lint trap shows how apart from drying the load, it actually makes everything cleaner (lint, fur, general debris all being collected). Drying bedding takes two hits, arpund 3 hours in total, usually because the sheets get wrapped up with each other limiting drying. My weekly load shows about 0.8kWh electricity consumption per week - so 30p at 2022 rates. I genuinely do mean life changing- cleaner, quicker, and very energy efficient.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-11

Samsung Support

Thanks for the awesome feedback, Daniel! We are absolutely delighted to read that this tumble dryer has made such a positive impact on your daily life, and provides you with cleaner dry clothes at minimal cost per week! We know that you will continue to appreciate this incredible appliance for many years to come! ^CR at Samsung Support

Anonymous
Verified purchaser
5 (9,999)

2024-08-15

5 (9,999)
Haven't used a dryer for a few years as our new laundry didn't have any way to easily vent one without significant renovations. Heat pump is a game changer - minimal extra heat, no humidity and damp issues. The water container comfortably holds enough for a decent size load of damp stuff. A big load of sheets or a doona take probably 4 - 5 hours to dry, but as far as I can tell, lower heat and slower dry is by design. Disappointed that it can't be wall mounted. Wifi was a bit finnicky to connect but once connected it's been reliable talking to my Home Assistant server via Smarthings. Would be nice if it was local though - my phone shouldn't need to talk to a Samsung server half way around the world to check the status of my dryer downstairs. Overall we liked it enough that we went and bought the matching washing machine a week later.
Helpful?
Originally posted on harveynorman.com.au
CooperHome
1 (9,999)

2024-06-06

1 (9,999)
Great dryer... when it works! We had to get the dryer replaced within a few weeks of purchasing because it was making excessive banging noises when drying. A year later after hooking it up to the laundry plumbing (which is a whole other story, Samsung admits the parts they provide do not fit Australian pipes...), it started stopping and the message said to empty the internal tank. The internal tank was ALWAYS empty because the water was going down the laundry pipes! But alas the cycle continued to pause itself every time so I could empty the already empty tank. Service tech came out and replaced the entire inner workings of the machine. The issue persisted even after the service, to the point of the dryer just flooding our laundry with water. We were warned against buying this brand and now I see why! Not worth the troubles, keep looking.
Helpful?
Originally posted on harveynorman.com.au
Response from Samsung:
2024-06-09

HN Customer Service Team

Hello there! We appreciate your Review and Rating on the Samsung 8kg A.I-Enabled Heat Pump Dryer. Your feedback is important to us to help improve our services! We are sorry to hear about the inconvenience caused by the item. Our stores are happy to have this looked into to see what could be causing this inconvenience. This can be arranged by calling your local store or the store of fulfilment. Or you can lodge an enquiry via our Contact Us page at - https://www.harveynorman.com.au/help-and-support/contact-us where we will reach out to you! We hope to hear from you soon! Kind Regards

Emmaos6
2 (9,999)

2022-09-10

Palmerston North

2 (9,999)
This dryer doesn’t dry properly. I put in a full superking sheet set on one cycle, finishes but items still wet. I split up and only put the one sheet and one pillow case. It finishes and items still wet. It takes three cycles to get one sheet dry. So not sure how it got a high energy rating. Even a small pile of clothes, it will take two cycles for them to come up dry. The ‘intelligence’ sucks. Don’t be fooled in by the app, it’s useless or the connecting with washer. If load 1 finishes in the washer and you load #2, then go to put in load 1 in the dryer, it suggests the cycle for load 2. Small detail but a pain. I did so much research into buying this set, not sure how it got so many good reviews. I should have listened to the small few bad ones! Am going to see if I can return, even if I loose money, I hate these machines!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
KobyKo
Verified purchaser
5 (9,999)

2021-07-02

5 (9,999)
This dryer does a great job, It has featured loads of functionalities but it's very easy to use. AI function works seamlessly. I have been using this dryer for at least two days per week but I haven't had any surprises on my energy bill. I live in a small unit so where I don't have a separate vent for a dryer, So I kept the dryer on top of the washer but it doesn't move at all. I'm so glad that I purchased this product.
Helpful?
Originally posted on harveynorman.com.au
LoubieLou
5 (9,999)

2024-08-09

5 (9,999)
This is a much larger capacity dryer than my 24 year old one that it replaced! I love the feature that keeps tumbling once the cycle has finished to prevent creasing & that it notifies me on my phone once complete. I wish the app would make a sound though. The estimated time at the beginning of the cycle is often dramatically reduced once it realises that some of the clothes have been partly dried already.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-08-12

CX

Congratulations on your new and amazing Series 5+ Heat Pump Tumble Dryer, Loubie! We are glad to read that you found in this appliance a perfect replacement for your previous and very long-lasting product, especially thanks to its large capacity and incredible features. It is great that you have been making the most of the Wrinkle Prevent feature, which works wonders on smoothing wrinkles and creases; and that you have been using the SmartThings App to be always notified about when your clothes are all ready and dry. Furthermore, we are delighted that you have noticed how smart this appliance is, as it adapts to the condition of each load to reduce its drying time for the best efficiency and performance, and we also appreciate that you wished for the application to make sounds. From our end, we will certainly pass this feedback along, and we are confident that this fantastic tumble dryer will keep all your clothes perfectly dry and tidy for a long time to come! ^CL at Samsung Support

Halzmelb
1 (9,999)

2021-07-08

1 (9,999)
Bought this machine just over two years ago. Within the first month the barrel seized (warranty fixed) but still inconvenient. Now two years on just out of warranty and the heat pump has died. My last $200 dryer lasted 10 years to say I’m disappointed is an understatement. Love that it was energy efficient and quiet with no condensation. Would have loved this product maybe I just got a dodgy one.
Helpful?
Originally posted on harveynorman.com.au
Betsy Lulu
5 (9,999)

2021-08-31

5 (9,999)
I bought this as I wanted a tumble dryer that was better for the environment. This tumble dryer is brilliant. Its really quick and dried a whole load in an hour; much quicker than previous machine. I had been expecting a slower machine, reading the reviews but its really very good and worth the investment. The electricity bills are much lower, as we have a big family, so use the machine a lot.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Imnotanumber
4 (9,999)

2025-03-27

Derbyshire

4 (9,999)
At first it seemed as though the ‘welcome’ screen kept repeating its messages. I even rang the help line to ask how to stop it. I was advised to run it empty and also to leave it unplugged for 30 mins. They didn’t work but running a load of washing to dry did get rid of it. I later found someone who had the same issue with a smart Samsung washer. Should’ve checked that first! Only had it three days so still not sure of the value of Wi-Fi connectivity or why it can be used with an app. As soon as the door is opened I’m sent a notification (I’m opening the door!?). I’ve switched those off. Also, the machine can’t be switched on remotely if the door is opened, making the remote controlling option useless. The first use of the dryer on auto settings with cotton towels and some small clothing items resulted in perfectly dry materials, which weren’t hot to the touch, unlike our previous, basic dryer.
Helpful?
Originally posted on Samsung UK
Ssabdb
4 (9,999)

2025-01-15

4 (9,999)
The energy consumption and drying performance are great so far and less than expected. I've done three washes and my energy meter thinks I've only consumed 1.5kwH. The app is missing a few features - in particular, it could use the ability to set a start time in the future for those on smart time of use tariffs. Right now I have to lose the moisture sensor as I can only set an end tiem.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-20

CX

We are over the moon to see you are loving your Samsung Series 6 Heat Pump Tumble Dryer! Thanks to the smart OptimalDry™ technology, it uses moisture and temperature sensors to adjust the drying time! We appreciate your feedback and will be taken on board to help improve our services! ^LB at Samsung Support

RobOSamsung
5 (9,999)

2023-12-11

Wirral

5 (9,999)
Bought this heat pump tumble dryer despite being advised against heat pump dryers. Safe to say that if you buy a decent one, they work well or better than a normal dryer. Really impressed, nice design and features and the ai moisture sensor is great when you want to put just a small amount in, it adjusts the time down quickly so that you're only doing a cycle as long as is needed.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-12-13

CX

We are overjoyed to read how impressed you are with the performance of your Heat Pump Tumble Dryer! With such a stylish design it will look great in any home, and thanks to the moisture sensor, you can be sure that your laundry is drying for the perfect amount of time! Thank you for your wonderful review, Rob! ^CR at Samsung Support

rajdeepsg
5 (9,999)

2025-01-12

5 (9,999)
Very impressed so far. Super quiet compared to my previous condenser tumble dryer, and looks great too. The energy consumption as per the app appears to be around 1/3 of what the condenser would typically use - but I guess the energy bills will tell the real difference. Tonnes of fancy features, and plenty of different modes for drying which is pretty cool. The app is really useful too. It does take a while to dry (expect 2-3 hours per load - possibly less if you're lucky), but that's not a surprise as it states that everywhere on the internet and in the product description. Just don't under-load it or over-load it, and it will perform greatly. I think all in all, if you're looking for a smart tumble dryer, with the potential to save money long term on energy bills and contribute to a 'greener' home, then this is a great buy. It is a bigger upfront cost... but if you get this on offer, it's a no-brainer.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-28

CX

Thanks so much for sharing your insight with us! We are over the moon to see how happy you are with this incredible tumble dryer! Thanks to SmartThings connectivity you can monitor energy consumption and get live notifications about your cycles! The quiet, efficient performance ensures that you can enjoy peace and quiet in your home, getting soft, dry results while remaining gentle on your wallet! ^CR at Samsung Support

DrSr
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
I bought it online recently as part of the Black Friday sale. The price was exceptionally good and delivery was free and excellent. I tried it the same day it arrived. The full load on AI cycle was done in a bit more than 1.5h and all clothes came perfectly dry and not too wrinkled. I'm very happy with the purchase and looking forward winter months when it will be very useful.
Helpful?
Originally posted on Samsung Australia
DNav
4 (9,999)

2025-07-11

4 (9,999)
Its a good machine, but doesn't like to be too loaded. Annoyingly it doesn't seem to have any reverse-tumble mechanism to prevent large sheets from bundling up into a tight ball and just rolling in the drum. A quick flick in reverse for a turn would solve the issue. Have only used the Ai program. It seems to work the best. Reasonably efficient machine, and quiet.
Helpful?
Originally posted on harveynorman.com.au
JaniceB
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-11-17

Cambridgeshire

5 (9,999)
This Tumble Dryer is exactly what we were looking for, it incorporates Heat Pump Technology, ful remote control, extremely efficient with a A+++ rating and a 24 hour delay function allowing operation during off-peak periods. Another useful function is the monitoring of the drying cycle and power consumption, which confirms why this dryer has an A+++ rating.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Dmessiah
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-11-09

Wicklow , Ireland

5 (9,999)
Has a big drum . It's great that the moisture setting is accurate if I put a programme on say towels for 3 hrs it could be done in 2 hrs.easy to use and empty tank of water. Very happy with it. Also no more moans about I cant Dry the Clothes .Everyone's a winner :) Only down side is there is no timer on it to start later unless I haven't found it yet..
I recommended this product.
Helpful?
Originally posted on Samsung UK
Anu19
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-07-28

5 (9,999)
I bought this a few weeks back. Love it! One of the smartest appliances I've ever used. Love that 'Smat Things'feature. Tells me when the loads are complete or if the water is full. Love the app as well. Can choose recipes t select the laundry I'm drying. Very quiet. Finally love the AI feature that senses when the laundry is not dry.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
sammybobber
4 (9,999)

2023-11-02

Northants

4 (9,999)
I had to knock just one star from the review simply based on 1 factor, it only dries in one direction so when drying sheets you have to keep taking them out and shaking them then putting them back in or you end up with a huge knot of sheets that are still soaked in the middle and creased to high heaven, other than this i love it.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-11-03

CX

We're pleased to see that you are loving your new Series 5+ tumble dryer, Sammy, but we'd also be happy to take on board your feedback, as we'll always look for ways to improve everything that we produce. ^DB at Samsung Support

Tonyh1
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2021-07-12

4 (9,999)
Owned it for a month now and so far so good. Drys great not too hot so the clothes feel softer. Also great that it knows when the clothes are dry so you can set and forget Only issue is that it is not reverse tumble so when drying bed sheets they do end up rolling into a ball and annoying having to stop and fix a few times.
Helpful?
Originally posted on Samsung Australia
Lumia1r
5 (9,999)

2025-04-19

Cheshire

5 (9,999)
Purchased this Series 6 Optimal Dry Heat Pump Dryer, to replace our old condenser. I’m amazing at how efficient this new one is, and with minimal impact on drying time. It looks great, and has a ton of features. Capacity is also really good for a family of 4. Great new technology, and very pleased with the purchase!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-20

CX

We're delighted to hear that you're loving your Series 6 OptimalDry Heat Pump Dryer, Lumia! Efficiency, performance, and smart technology are at the heart of our design, so it's fantastic to know you're experiencing a quicker drying process without sacrificing energy savings. Plus, with its spacious capacity, it's great to hear it's a perfect fit for your family. Thank you for sharing your feedback, we're thrilled it's making laundry easier and more convenient! ^CH at Samsung Support

Alise
5 (9,999)

2021-04-20

5 (9,999)
Great investment, not too loud and AI function is fantastic - great item for first time dryer owners as the AI function is able to determine how long the items inside take - also extremely energy. I had also purchased the matching samsung washer and its been fantastic; I'm using a sound/vibration mat to stack.
Helpful?
Originally posted on harveynorman.com.au
Aurora199911
5 (9,999)

2024-09-04

5 (9,999)
This has been a game changer for me. It is so cheap to run and looks very nice too. We have solar panels also so even better for the purse strings. Takes a little bit of getting used to with the programs but trial and error with anything new. Very clear program descriptions for each cycle, love it!!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Jo10
Verified purchaser
5 (9,999)

2022-01-27

5 (9,999)
We recently needed to purchase a new dryer, as our old one wasn't drying our items properly. After a lot of in-depth research, we decided to go with the Samsung 8kg Heat Pump Dryer, and it is amazing! Very energy efficient, and the drying time is so much shorter than other dryers. Highly recommend!
Helpful?
Originally posted on harveynorman.com.au
Anonymous
Verified purchaser
5 (9,999)

2023-08-21

5 (9,999)
This dryer is so unbelievably quiet! I bought this dryer as I live in an apartment and I was sick of the condensation and having to leave the exhaust fan and windows open so this was a perfect purchase. Clothes do take a little bit longer but they are completely dry. Really happy with my purchase.
Helpful?
Originally posted on harveynorman.com.au
Anonymous
Verified purchaser
3 (9,999)

2022-12-18

3 (9,999)
The heat pump dryer was faulty (it produced no heat). So, I returned the dryer. I bought a Samsung Qdrive washing machine three years ago which I have been happy with. So, I decided to buy a Samsung heat pump dryer. But I was not lucky this time. No heat. Otherwise, it is probably a good machine.
Helpful?
Originally posted on harveynorman.com.au
Srini K
Verified purchaser
4 (9,999)

2021-12-23

4 (9,999)
The overall performance of the dryer, energy efficiency and useful info/access from the app makes it a good buy. My biggest complaint about this dryer is the farce AI capabilities. I tested it with just one cloth and a full load, it always runs for a fixed 99mins even after sensing the load.
Helpful?
Originally posted on harveynorman.com.au
krishnadas
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-20

5 (9,999)
I bought this model in 2022 when it was first released. It works perfectly with out any issue. So far no complaints, no problems. Works perfectly with out any noise. no need to install water outlet as it has water collection tray, which is nice if you have no drain near by. love to have it.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
SavvySteve
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-12-13

Portsmouth

5 (9,999)
Absolutely fabulous tumble dryer, unbelievably efficient, according to my newly fitted smart meter. So quiet, no louder than hearing a hairdryer being used in another room. My only quibble is the ridiculous tune that starts when the cycle is finished. It goes on for what seems like forever.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-12-19

Samsung Support

Your new Series 5+ OptimalDry Heat Pump Tumble Dryer is packed with efficiency throughout, Steve, and not just in how it dries any wash load, but also in how much it can save you on your energy bills. The silent way in which our digital appliances run has been a customer favourite for a while, and something we intend to keep on providing. If you're not a fan of the tune at the end of a cycle, then you can disable this by pressing and holding the button that has a symbol of a hand pointing on it for three seconds, and then turn the navigational dial until you see Alarm. Tap the O button once there to toggle this between on and off. ^DB at Samsung Support

Winnie
5 (9,999)

2024-01-30

BGC, Manila, Philippines

5 (9,999)
I got this together with the 7kg washer to use at a condo unit in BGC ( Manila , Philippines), these machines are excellent . It's fast efficient and quiet . I recommend this product including the 7kg washer. They are perfect to stack together if you have a limited space like a condo unit.
I recommended this product.
Helpful?
Originally posted on Samsung PH
Ana k
Verified purchaser
5 (9,999)

2024-05-14

5 (9,999)
loving my heat pump dryer, I have had it for a month now and pretty much using it on a daily basis. it dries the clothes perfectly without putting too much heat into it. looking forward to seeing how much we save compared to the older dryers. I do want to get the shoe rack attachment too.
Helpful?
Originally posted on harveynorman.com.au
DeclanH
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2022-06-16

4 (9,999)
This dryer has been a godsend here throughout the last six months of flooding rain. It performs really well and is very energy efficient. It dries better than expected for a heat pump dryer, the only times it doesn't is when the wet laundry is not loosely added from the washing machine.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Anonymous
Verified purchaser
5 (9,999)

2021-08-11

5 (9,999)
I am absolutely in love with my new dryer! It is super quiet, has multiple settings that work perfectly and I just LOVE that the water is taken from the items being dried and is in the tank that we can remove and recycle the water in our garden! Could not be happier with this purchase!
Helpful?
Originally posted on harveynorman.com.au
Franou
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-09-07

4 (9,999)
This is my first time owning a dryer. So far I have found it to be very easy to use. The AI features make it easy to decide which setting is the most appropriate. Laundry came out dry without havind to add another drying round I am yet to pair both dryer and the washing machine.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jas248
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
Great product. Really happy to see the inbuilt water catcher so it doesn't need to be plumbed. Stacked this dryer on top of my Samsung washing machine and saves so much space and looks neat. Great that it connects to Smart Things so it will tell me on my phone when it's finished!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Waynep
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-11-26

dorset

5 (9,999)
Matches our Samsung Washing Machine which has been excellent so when old Tumble Dryer needed upgraded decided to go with The Samsung Tumble dryer. For running Costs Design 5Year Warranty upgrade in reducing Price and delivery was fast and reliable So far been Excellent
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-29

Samsung Support

It's great to see that you're already seeing many of the benefits that come available with your new Series 5+ OptimalDry Heat Pump Tumble Dryer, Wayne, and the great news is that once you've connected both of them to the SmartThings app, then you'll find them both to be even more efficient, and take even more of the chore out of your laundry days. And the great news is that it's not only kind to your clothing, it's just as gentle with your energy bills thanks to how energy efficient it is. The addition of the five-year warranty provides that extra peace of mind in case of any unforeseen circumstances. ^DB at Samsung Support

Maca
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-07-14

5 (9,999)
I purchased this dryer last month and my wife and I are very happy with its performance. Like all new white goods products, you need to spend some time studying the instruction manual but after that it is very easy to operate. The big bonus - no more condensation in our laundry!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Deb65
5 (9,999)

2022-06-03

Essex

5 (9,999)
I absolutely love it, clothes come out lovely and soft and not as wrinkled as they use to in my condensed tumble dryer, it says 3 hours to dry but only takes an hour & a half to dry a full load of mixed cotton & synthetic material & it plays a tune to let you know its finished.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Li m
Verified purchaser
5 (9,999)

2021-01-07

5 (9,999)
Only used a few times and so far it’s very energy efficient (uses less power than my small oven). AI function does the job every time, my clothes come out very dry and in less time than my old vented machine. Also one of the lighter heat pump dryers around at 50kgs
Helpful?
Originally posted on harveynorman.com.au
PEDDERS37
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-10-31

Leeds

5 (9,999)
Smart looking with all mod cons, even tells me how much money each load costs me to dry! This machine gives me peace of mind in the current climate as I have calculated that I can dry 5 loads of washing compared to my old C rated condenser dryer for the same price.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Devarshi
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-07-12

5 (9,999)
I bought this 15 days ago, easy to use, smart feature connects to your phone, and gives me an alert once clothes are ready. I dont have to keep a reminder which I used to do previously as my room is bit away from laundry. AI features drys clothes very effectively.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
ThePerfectionist
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-20

5 (9,999)
We've been using this Heat Pump Smart Dryer on almost a daily basis for past 7 months. The quality of drying is pretty impressive, unlike other dryers it doesn't deteriorate fabric, hardly any increase in the monthly electricity bill and easy to clean lint trap.
Helpful?
Originally posted on Samsung Australia
Nick D
4 (9,999)

2023-09-21

Northamptonshire

4 (9,999)
Energy Efficiency, Noise (or lack of), really quick and attaches to an external drain so don't need to worry about the water tank. The only disappointment is I thought it had reversible drying, which it doesn't, so things like duvet covers can roll into a ball.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-22

CX

Your new Series 5+ will get your clothes back to looking and feeling brand new in no time, Nick, and will remain whisper quiet no matter which cycle it is running. Its energy efficiency will mean it won't be raising your bills unnecessarily, and the external drain means there's even less chores to do it involving it. We're happy to take on board your comment regarding the lack of reversible drying, as we're always happy to keep on looking into ways to improve everything that we do, so we can keep on providing our customers with everything that they'd need. ^DB at Samsung Support

Rach6714
5 (9,999)

2024-10-28

5 (9,999)
Arrived just in time for the colder months when drying bedding/ clothes becomes harder. Have only had it a few days but so far so good. Love the features plus the song to end the cycle (I’m sure some find this annoying at times but me and the children enjoy it)
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-29

CX

Thanks so much, Rach, for reviewing your new tumble dryer! Although you have only had the dryer for a few days, it's awesome to see that you're already impressed with the wonderful features and end of cycle melody! We are certain that over the coming months your love for this amazing tumble dryer will grow, especially when seeing the efficient performance when drying all those large bedding items! ^CR at Samsung Support

Jeremy Swan
Verified purchaser
5 (9,999)

2021-10-07

5 (9,999)
Does a really great job of drying and doesn't fog up the laundry. Emptying the water reservoir is fascinating at first, so being able to plumb it to the basin is perfect. IoT notifications to my phone and TV is neat. Very happy with the small energy usage!
Helpful?
Originally posted on harveynorman.com.au
S F 1
5 (9,999)

2023-01-02

Cleethorpes

5 (9,999)
I spent a LOT of timing finding a quality matched washer and drier. The drier is efficient and has kept up with lots of use over the 6 months I've had it so far. Quite a cool drying temp so less panic that the MRS will kill me for shrinking something haha.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-01-03

Samsung Support

It's fantastic to see that your new Series 5+ OptimalDry Heat Pump Tumble Dryer has lived up to all of your expectations, and has been providing you with superb levels or service right from the first time that you used it. It's as kind to your clothing as it is to your energy bills, so you'll never have to worry about it accidentally damaging anything. ^DB at Samsung Support

Trosem
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-07-19

5 (9,999)
Love this dryer, looks so sleek in my laundry and I was able to connect it very easily to my phone which is super handy! It works perfectly for our little laundry as we don't have a fan but this dryer doesn't create any moisture in the room. Amazing.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Amy CA
Verified purchaser
5 (9,999)

2023-12-21

5 (9,999)
I love that the dryer tells me when the filter needs to be emptied. All the different smart functions included, such as being able to check how long of drying time is left through the app makes daily living and chores more organised and convenient.
Helpful?
Originally posted on harveynorman.com.au
10fromlen
5 (9,999)

2023-09-29

Peterborough

5 (9,999)
Blimey things have changed since I bought my last tumble dryer! Gone are the days when it just resembled a big hairdryer. It’s more like a spaceship! Very fancy… I’ve yet to get to grips with all the features, but I love the fact it’s cheap to run.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-30

CX

It's great to see that you are impressed with the incredible design and technology of your new and amazing Series 5+ Heat Pump Tumble Dryer! Technology is something truly wonderful, as it fits into each Samsung product to give you an easier and smarter way to complete everyday tasks such as keeping all your clothes dry. This appliance can do it for you smartly, efficiently and hygienically with its features and intelligent operation. We are confident it is only a matter of time before you will be able to master all its settings for the best results. In the meantime, our friendly Support Teams are always ready to help you get the most of your appliance. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Suppor ^CL at Samsung Support

Hicky
5 (9,999)

2024-07-18

5 (9,999)
Bought it for the 5 year warranty, but now unsure if I have actually have this. Lots of images on the web page showing '5 year warranty', so I assumed that is what I was getting. Can you clarify, because it's a bit misleading if it's not included?
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-20

Samsung UK Reviews Team

It's good to see that you're liking your Series 5+ Heat Pump Tumble Dryer, and we'd like to help make sure that you do get the five-year warranty if you're valid to do so. If you follow this link then you'll find all the information that you need regarding the offer, and how to claim against it: https://spr.ly/6420iIEms If you do still need assistance after this, then our Customer Support team will be happy to advise however they can. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6421iIEmt ^DB at Samsung Support

Jordan S
Verified purchaser
4 (9,999)

2023-06-15

4 (9,999)
Does a great job of drying without generating moisture in the apartment. Reasonably quick with a wide range of programs. Due to the condenser it is significantly louder than a vented dryer, and the sound is quite unpleasant in a small apartment.
Helpful?
Originally posted on harveynorman.com.au
Salman Mehmood
Verified purchaser
5 (9,999)

2021-08-20

5 (9,999)
Good dryer does its job perfectly. Heatpump technology is good as there is no moisture in the laundry room and the dryer is energy efficient. Smart Things app control need a bit more features to be useful but thats an additional feature.
Helpful?
Originally posted on harveynorman.com.au
Dancemuzz
Verified purchaser
5 (9,999)

2023-11-21

5 (9,999)
Love this purchase. Costly, but totally worth it. We're on tank water, so i can use the collected water from load to water my garden. The machine is so quiet and no heat or humidity in the laundry. So glad i decided on this dryer.
Helpful?
Originally posted on harveynorman.com.au
BARNIE3
5 (9,999)

2025-01-19

SCOTLAND

5 (9,999)
VERY EASY TO USE WHEN YOU 'SUSS OUT' THE TECHNOLOGY. VERY QUIET AND MY TOWELS WERE FLUFFY AS CLAIMED! VERY PLEASED. PERFECT PURCHASE FOR ME! ALSO BOUGHT NEW WASHING MACHINE TOO, NOW I HAVE THE DREAM TEAM! OH AND SUPER EASY TO SET UP!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-21

CX

Brilliant to see that the Series 6 Tumble Dryer is working in harmony with your new washing machine to give your laundry the five-star treatment, Barnie! The Digital Inverter ensures that this appliance runs as quietly as possible, while the user-friendly interface allows you to set the perfect dry cycle for your laundry. You'll only ever experience fluffy towels from now on! ^SK at Samsung Support

Adriana9
1 (9,999)

2024-09-21

1 (9,999)
Do not buy this dryer. Less than 2 years and some sort of sticky thingy is leaking from the back of it. It went all over the floor, on my other appliance underneath the tumble dryer and in the wall too. I have never seen this before.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-03

CX

Thank you for your review, Adriana. Please get in touch with our Home Appliance Specialists at your earliest convenience, so we can investigate this peculiar issue. All our contact methods and their operating hours here: https://spr.ly/6425UT513. ^CR at Samsung Support

GAW32
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-05-21

Eastleigh

5 (9,999)
Nice little tumble dryer. Seems to be very economical (according to my smart meter), nice and quiet, and gets the clothes lovely and dry. If you like gadgets, the SmartThings App works nicely with this. I would recommend this dryer.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-05-23

Samsung UK Reviews Team

Thanks for the five-star review! We are over the moon to read how impressed you are with quiet operation, incredible performance and SmartThings connectivity of your brand-new tumble dryer! Enjoy! ^CR at Samsung Support

Szilvia
1 (9,999)

2022-11-02

1 (9,999)
I've been using this machine for two months. The double filter is twice as difficult to clean. The dryer turns in one direction only, tangles up the clothes and bedding, wrinkle free program or not. I'm not satisfied at all.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2022-11-20

Samsung support

Your feedback is valuable to us, and has been taken into consideration. Thank you.

Mister C
5 (9,999)

2023-11-06

Liverpool

5 (9,999)
Only just got it after our Candy condensing dryer finally packed in after 3 years, although it never really was much good in the first place. I never realised how much it guzzled the electricity at 2300 watts! This Samsung heat pump dryer is really impressive. It's rated at 700-800 watts. My smart meter energy display was showing just over 700 watts while it was being used to dry towels. It said it would take 3 1/2 hours to dry them, but it only took about 1 1/2 hours - it actually revised the time and ended the cycle by itself! A bit more expensive outlay, but it will pay for itself in no time. Even if my old dryer hadn't packed in, it would still be worth investing in one of these for the energy saving over time. This has the highest rating at A+++ and it makes a difference. Oh, and it does an excellent job drying the clothes, much better than the Candy. I also noticed that there is no condensation on the windows, unlike the old dryer. So yes, a very big thumbs up for this. I never thought we could dry clothes and see the energy display stay in the green!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-11-07

CX

We're thrilled to see you're enjoying the upgrade to your new Heat Pump Tumble Dryer, and appreciate your fantastic review! This incredible appliance will always deliver the most effective and speedy dry each time, whilst being gentle on both your clothes and your energy bills. We're delighted to be a part of your energy-conscious journey and know this appliance will provide top-notch performance for many laundry cycles to come! ^AP at Samsung Support

Lynm2028
4 (9,999)

2025-07-04

4 (9,999)
I love the large capacity and efficient energy consumption. I’ve only had my new dryer for 3 weeks but I like it. It has great technology and more features than my previous Samsung model but as yet I’m still to try some.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-07-07

CX

We're thrilled to see you're loving the Series 6 Tumble Dryer, Lyn! With its huge capacity, excellent drying capabilities and energy efficiency, It is indeed a fantastic appliance! ^CH at Samsung Support

crisca
Verified purchaser
5 (9,999)

2022-01-06

5 (9,999)
Very happy that this dryer has 9 stars for energy efficiency and very satisfied with how well it dries. I love the sensor which estimates how long the drying will take for a load, and the warning to clear the lint filter.
Helpful?
Originally posted on harveynorman.com.au
Miiriam
Verified purchaser
5 (9,999)

2025-06-29

5 (9,999)
Great dryer. Love it. Dries Fast and quiet. Easy set up. It even dries my wools without shrinking. Finally I don’t have to worry about laundry anymore. Delivery was top too, the guys helped me to put it on top my washer.
Helpful?
Originally posted on harveynorman.com.au
Crucial
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-09-06

5 (9,999)
Had this for a while now and it has not only saved me on time it also is gentle on my clothes and best of all it hardly uses any power like other dryers. When paired with a smart washer then they work so well together.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Happy enough
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-08-08

5 (9,999)
We’ve had our new drier for a couple of months now. It has exceeded our expectations. It’s quiet, does not cause condensation, is efficient and gentle on our clothes. The user interface is intuitive and easy to use.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Red5000
5 (9,999)

2024-10-25

Yorkshire

5 (9,999)
Love the device, but the process for registering and confirming the 5 year warranty is really terrible! I have spent hours trying to register a number of samsung devices - you need to improve this system considerably.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-26

CX

We are thrilled to see you are loving this awesome machine despite the issues with the warranty! Your bills will be thanking you thanks to the Optimal Dry™ smart technology your clothes will be protected by using moisture and temperature sensors to adjust the drying time resulting in your energy bills being lower! In regard to the incredible 5-year extended warranty, you can register this easily via this link: https://spr.ly/6422qhmlG If you are having issues getting this set up, our helpful Technical Support Team will be on hand to help get this registered! You can find their contact details and opening hours here: https://spr.ly/6423qhmlH ^LB at Samsung Support

DeeQ
4 (9,999)

2022-11-06

4 (9,999)
Positives -quiet, and very energy efficient. Uses about 500watts to dry a full load. Negative - I wish it would alternate drunk direction on the bedding program to prevent the sheets being a tight ball and not drying.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-08

Samsung Support

We're happy to see that your new Series 5+ OptimalDry Heat Pump Tumble Dryer is giving you quiet and reliable service while remaining energy friendly, Dee. We're also happy to take on board your comment about having an alternating drum rotation, as we'll always look into ways to provide our customers with everything that they'd want. ^DB at Samsung Support

Acceb11
Verified purchaser
5 (9,999)

2023-05-01

5 (9,999)
Easy to set up and operate, love the smart connect to operate from phone. Still going through all the functions but I can tell im going to love it! Cant comment on energy efficiency yet as weve only had it a week now.
Helpful?
Originally posted on harveynorman.com.au
Jahankg
5 (9,999)

2025-07-20

5 (9,999)
I love this product as it is heat pump tumble dryer with energy rating of A+++, that means lower energy bills. the drying time is little bit longer but with sensor drying it dries clothing efficiently with lower bills
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-07-23

CX

We are over the moon to see you are loving the spectacular Samsung Series 6 OptimalDry™ Smart Heat Pump Tumble Dryer! Thanks to the incredible Heat Pump Technology, air will be reheated in the drum to help you reduce your energy costs whilst maintaining the ultimate drying experience! OptimalDry™ uses sensors to optimise your drying time depending on the load size, helping you get the ultimate dry with reducing those bills! ^LB at Samsung Support

aussie review
Verified purchaser
5 (9,999)

2022-01-28

5 (9,999)
This is a good dryer. It is great that I can plumb it in to the drain for the water. Even though the times on the different cycles are long (4hrs) most of the time it only take 1.5 hrs for a load of normal cloths.
Helpful?
Originally posted on harveynorman.com.au
Boney66
5 (9,999)

2024-01-22

Berkshire

5 (9,999)
Nice looking machine, loads of features, works well with smart things. Now dont have to check when the washing is dry it sends you a message when its done. Quieter than our last machine and so much more efficient.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-01-23

CX

Thank you for sharing your favourite features with us! We're delighted to read that the SmartThings connectivity has made your life easier and that you're pleased with the style and functionality of this wonderful tumble dryer! ^CR at Samsung Support

SteveM78
5 (9,999)

2025-04-05

5 (9,999)
Dries well (be worried if it didn't) and easy to use. Seems really well made, great quality and very quiet running. Quick check of the smart meter says it costs less than half as much as the old dryer to run too.
I recommended this product.
Helpful?
Originally posted on Samsung UK
malamute1
2 (9,999)

2024-02-11

2 (9,999)
Yes it may save electric and be quiet.. but that's about it.. it takes a very long time to get the items dry and if you're doing bedding.. make sure you don't want to put the bedding back on the bed the same day
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-02-12

CX

Thank you for taking the time to share your feedback with us. We are sorry to read that you are disappointed with the cycles times of your new tumble dryer. To ensure that the dryer is working at optimum performance levels, please follow the max weight/load guide on pages 31-33 of the user-manual. If you do not have a physical copy of the user-manual, you can view and download one here: https://bit.ly/HeatPumpTumbleDryerUserManual. If you feel the dryer is still not performing as well as expected, please do not hesitate to contact our Home Appliance Specialists, who will be happy to provide support. You can find all our contact methods and operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Justine
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-29

5 (9,999)
Perfect for our needs! So glad we now have an energy efficient dryer. Previously our old dryer was costing us hundreds of dollars every year. This dryer will save us heaps of money, and it dries just as good!
Helpful?
Originally posted on Samsung Australia
Jessica321
Verified purchaser
5 (9,999)

2021-08-19

5 (9,999)
Great dryer! It is so quiet and efficient. the AI setting is great as it detects the weight of the clothes and adjust the timing for the load. the only drawback is it does not like anything with drawstrings!
Helpful?
Originally posted on harveynorman.com.au
Anonymous
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-07-12

5 (9,999)
This save our time and money. Excel product with smart AI option which auto detect material and time required dry clothes. The filter also is designed to clean easily. The outlook looks morden and fashion.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Debz
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-08-09

5 (9,999)
This dryer has saved so much time for me. Takes less than 2 hours for a full load and love the AI dry feature so I don't have to worry about choosing the right setting or dry time. Absolutely recommend it
I recommended this product.
Helpful?
Originally posted on Samsung Australia
pvz101
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-12-20

5 (9,999)
Purchased a few months ago and awaiting delivery, along with a matching washing machine. On paper, it sounds like it will integrate in my smart home set up well (and along with other samsung appliances).
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Tarcan
5 (9,999)

2022-09-03

London

5 (9,999)
Moisture detection will cut cycle time if clothes are drying faster so no need to keep checking. Smart things capability will let you see how much energy you’re using as well. Love this device.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-04

Samsung Support

Our washing machines have so many cool smart features, and integrated SmartThings means that life is so much easier and you won't have to worry about those energy bills! We're glad you're enjoying it, Tarcan. ^EM at Samsung Support

goksel
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-11-16

London

5 (9,999)
I've never had a dryer before. this is my first machine. I really did a lot of research and chose this machine. I am very happy to have bought this wonderful machine. I recommend it to everyone.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-18

Samsung Support

It's fantastic to see that your new Series 5+ OptimalDry Heat Pump Tumble Dryer has made your first experience with a dryer such an excellent one, Goksel, and well worth the wait. It's always a good idea to do research before making such a purchase, and we're glad to see that it's living up to it's reputation, and encouraged you to recommend it to others. ^DB at Samsung Support

james1010
5 (9,999)

2023-11-13

5 (9,999)
I was hesitant as to how long it would take to dry clothes being a heat pump dryer. But it dries clothes in an hour and a half which is pretty good. I do like the app as well, it is very cool.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-11-14

CX

It's great to see that your new Series 5+ Heat Pump Tumble Dryer has exceeded your expectations, James, and is getting your clothes back to feeling brand new quicker than you were expecting. The SmartThings app will give you expert advice on which settings to use dependent on what needs drying, so you'll always get the most effective results. ^DB at Samsung Support

Brinkly
5 (9,999)

2024-07-04

Banbury

5 (9,999)
We bought this to match the washing machine we have. Only had it a week, but very pleased with it! Extremely quiet & has lots of usable programmes. Not the cheapest but very happy so far.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Toastette
5 (9,999)

2024-10-21

Southampton

5 (9,999)
Our last tumble dryer randomly stopped working because the heat something broke so we thought we'd try a heat pump dryer. We spent a long time weighing up pros and cons but decided the energy saving would be worth it long term. I'm so glad we did, this tumble dryer is an absolute God send. It has so many different dry cycles and if I don't like any of those I can choose the dry length myself but it also senses the moisture in the drum and will cut the cycle early if everything is dry. I can also hook it up to my phone and manage it from there if I want to (huge upgrade on my old one), not that I've played with this yet since I work from home. Somehow the dryer manages to dry everything FASTER than my old condenser dryer even though opinions were that it would take longer? The things it dries are never so hot they practically burn you and the water tank is in the top instead of wedged at the bottom. It also does a lovely little jingle to tell me it's done. I couldn't be happier with the performance, it's quieter too. I'm actually now looking to get a matching washing machine.. in a couple of months.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-23

CX

What a delightful review of the Series 6 Tumble Dryer! It's great to read about how pleased you are with your upgrade, and that your research led you to our wonderful machine. The ability to customise every aspect of the cycles on this appliance means that your laundry will always receive the right treatment, and be dried in a gentle and efficient manner. Thanks to the OptimalDry sensors, your clothes will always come out perfectly dry, while the Digital Inverter ensures that every cycle is whisper quiet. This tumble dryer doesn't just fit into your life, it improves it, with a jingle too! It's fantastic to see that you are interested in completing your ultimate laundry set-up with the addition of a matching washing machine. Your laundry days are no longer a chore! ^SK at Samsung Support

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09 November 2021

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