Galaxy S21 5G
Popular FAQs
Galaxy S21 5G
SM-G991B/DSSolutions & Tips
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Software Upgrade
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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How to use
Galaxy eSIM and supported network carriers
Galaxy eSIM and supported network carriers
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How to use
How can I improve the sound of a voice call with a Galaxy S23
How can I improve the sound of a voice call with a Galaxy S23
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How to use
How to use Galaxy S23 Light mode
How to use Galaxy S23 Light mode
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How to use
What to do if your Galaxy S23 device is overheating
What to do if your Galaxy S23 device is overheating
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Hardware
Galaxy Phone Screen Repair Price
Screen Repair Prices for Samsung Galaxy Phones
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
Get complete diagnostic support for your smartphone on the Samsung Members app
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How to use
How can I use Dual Audio to share media on multiple devices?
How can I use Dual Audio to share media on multiple devices?
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Setting
How to Adjust Your Galaxy Phone's Refresh Rate
How to Adjust Your Galaxy Phone's Refresh Rate
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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Backup & Restore
How to backup your Photos or Videos in Google Photos?
How to backup your Photos or Videos in Google Photos?
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
How to block and unblock contacts on your Samsung Galaxy smartphone
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How to use
How to Book a Service Centre Appointment
How to Book a Service Centre Appointment
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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How to use
How to check for and schedule software updates on your Samsung smartphone
How to check for and schedule software updates on your Samsung smartphone
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Setting
How to check IMEI on Samsung Mobile Device?
How to check IMEI on Samsung Mobile Device?
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How to use
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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How to use
How to check the battery percentage on your Samsung smartphone
How to check the battery percentage on your Samsung smartphone
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Multimedia
How to Check When Your Photos Were Taken in the Samsung Gallery App
How to Check When Your Photos Were Taken in the Samsung Gallery App
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How to use
How to create a Samsung account on your Samsung smartphone
How to create a Samsung account on your Samsung smartphone
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
How to enable and disable app notifications on your Samsung Galaxy smartphone
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How to use
How to enable and disable app notifications on your Samsung smartphone
How to enable and disable app notifications on your Samsung smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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How to use
How to ensure optimum charging on your Samsung smartphone
How to ensure optimum charging on your Samsung smartphone
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How to use
How to ensure optimum charging
How to ensure optimum charging
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How to use
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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How to use
How to ensure seamless performance of your Samsung smartphone
How to ensure seamless performance of your Samsung smartphone
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Bluetooth
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
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How to use
How to force reboot your Samsung Galaxy smartphone
How to force reboot your Samsung Galaxy smartphone
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How to use
How to force reboot your samsung smartphone
How to force reboot your samsung smartphone
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How to use
How to get remote support using Smart Tutor on Samsung Mobile Device?
Get remote support with Smart Tutor on Samsung Mobile
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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How to use
How to import and export contacts on your Samsung smartphone
How to import and export contacts on your Samsung smartphone
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Call & Contacts
How to Make a Video Call With the Google Duo App on a Galaxy Phone
How to Make a Video Call With the Google Duo App on a Galaxy Phone
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Setting
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
How to manage mobile app permissions and notifications
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How to use
How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3
How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3
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Backup & Restore
How to Migrate WhatsApp Data from iPhone to Samsung Phone
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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How to use
How to optimise network connectivity of your Samsung smartphone
How to optimise network connectivity of your Samsung smartphone
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How to use
How to optimize charging of your Galaxy smartphone
How to optimize charging of your Galaxy smartphone
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How to use
How to optimize charging of your Samsung smartphone
How to optimize charging of your Samsung smartphone
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How to use
How to optimize network connectivity
How to optimize network connectivity
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How to use
How to optimize your Samsung smartphone’s performance and avoid heating
How to optimize your Samsung smartphone’s performance and avoid heating
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How to use
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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How to use
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
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How to use
How to Resize Photos in the Gallery App on Your Galaxy Phone
How to Resize Photos in the Gallery App on Your Galaxy Phone
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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How to use
How to set a custom ringtone for a contact on your Samsung smartphone
How to set a custom ringtone for a contact on your Samsung smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung smartphone
How to set a picture or video as the ‘call background’ on your Samsung smartphone
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Multimedia
How to Share Photos and Videos with Quick Share
How to Share Photos and Videos with Quick Share
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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How to use
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots using the side keys of your Samsung smartphone
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
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Call & Contacts
How to transfer contacts from Outlook to Samsung Mobile Device?
How to transfer contacts from Outlook to Samsung Mobile?
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to Wi-Fi
Product Help & Support - Get help, find answers
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How to use
What to Do When Samsung Phone Display Colour is Grayscale
What to Do When Samsung Phone Display Colour is Grayscale
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How to use
How to update software on your Samsung smartphone
How to update software on your Samsung smartphone
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How to use
How to update software
How to update software
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung smartphone
How to use the ‘Battery and device care’ feature of your Samsung smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung smartphone
How to use the ‘call recording’ feature on your Samsung smartphone
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Multimedia
How to Use the AR Emoji Feature on Your Galaxy phone
How to Use the AR Emoji Feature on Your Galaxy phone
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How to use
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
How to use the Samsung email app and open attachments
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung smartphone
How to use the ‘screen recording’ feature on your Samsung smartphone
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How to use
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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How to use
How to view call logs on your Samsung smartphone
How to view call logs on your Samsung smartphone
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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How to use
How to view, edit and save contacts on your Samsung smartphone
How to view, edit and save contacts on your Samsung smartphone
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How to use
I dropped my device in water
I dropped my device in water, what shall i do
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Multimedia
Is there an music app on my Galaxy Phone?
Is there an music app on my Galaxy Phone?
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How to use
How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3
How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3
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Galaxy Apps
Troubleshooting a problem when using Smart View
Troubleshooting a problem when using Smart View
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How to use
What the Different Indicator Icons Mean on Your Galaxy Phone
What the Different Indicator Icons Mean on Your Galaxy Phone
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How to use
What is RAM Plus and How to Use It?
What is RAM Plus and How to Use It?
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Setting
What is this Proximity Sensor on your Samsung smartphone
What is this Proximity Sensor on your Samsung smartphone
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Setting
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
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How to use
What to Do When Your Galaxy Device's Buttons Stop Working
What to Do When Your Galaxy Device's Buttons Stop Working
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
How to automatically refresh the Samsung Galaxy weather widget through movement
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How to use
How to change the language settings of each app in your Galaxy device
How to change the language settings of each app in your Galaxy device
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How to use
How to connect your Galaxy device to other devices using Connected Devices
How to connect your Galaxy device to other devices using Connected Devices
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How to use
How to select and view only the albums you want to see in Galaxy gallery
How to select and view only the albums you want to see in Galaxy gallery
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How to use
How to use your Galaxy camera to add and edit a watermark for your photos
How to use your Galaxy camera to add and edit a watermark for your photos
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
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How to use
Safety precautions when using a Galaxy device
Safety precautions when using a Galaxy device
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How to use
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
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How to use
How to solve S Pen connection issues
How to solve S Pen connection issues
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Application
Why Are Apps on My Samsung Mobile Device Forcibly Closing
Why Are Apps on My Samsung Mobile Device Forcibly Closing
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Battery
Battery Safety Information for Samsung Mobile Device
Battery Safety Information for Samsung Mobile Device
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Network & WiFi
Check the SIM Card When Phone Calls and Cellular Data are Not Available
Check the SIM card when call and data are not available
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How to use
Customise the Side Key of Your Galaxy Phone
Customise the Side Key of Your Galaxy Phone
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Software Upgrade
Delightful Experiences from One UI 3 with Android 11
Delightful Experiences from One UI 3 with Android 11
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Hardware
Why is There a Small Noise When I Shake My Galaxy Phone?
Why is There a Small Noise When I Shake My Galaxy Phone?
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How to use
Enable S Pen Alert to Prevent Losing It
Enable S Pen Alert to Prevent Losing It
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How to use
Enjoy faster connectivity with Wi-Fi 6E and Intelligent Wi-Fi
Enjoy faster connectivity with Wi-Fi 6E and Intelligent Wi-Fi
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Application
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
Facebook.katana performance issues & battery life issues
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How to use
How can I check what version of Android I have on my device?
How can I check what version of Android I have on my device?
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How to use
How can I find my watch and Buds using Galaxy Wearable?
How can I find my watch and Buds using Galaxy Wearable?
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Conceirge
How can I make a payment with my Galaxy Watch?
How can I make a payment with my Galaxy Watch?
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy device?
Optimise and extend the battery life on Galaxy device
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Power
How can I prevent micro-vibrations?
How can I prevent micro-vibrations?
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How to use
How can I see the navigation bar on my Galaxy device?
How can I see the navigation bar on my Galaxy device?
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How to use
How can I take a screenshot on my Galaxy Watch?
How can I take a screenshot on my Galaxy Watch?
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How to use
How do I change the display name of my Galaxy Buds?
How do I change the display name of my Galaxy Buds?
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Setting
How do I delete all of my personal information from my device?
How do I delete all my personal information from device?
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How to use
How do I update my Galaxy Buds software?
How do I update my Galaxy Buds software?
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Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
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Call & Contacts
How to Access Your Galaxy Phone Data When Touch Screen is Spoilt
How to Access Your Galaxy Phone Data When Touch Screen is Spoilt
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Galaxy Apps
How to Activate and Use Game Launcher on Your Galaxy Phone
How to Activate and Use Game Launcher on Galaxy Phone
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Setting
How to Activate My Location and Change Settings for Location Permissions
How to activate Samsung LTE Galaxy Watch?
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How to use
How to Activate the Always On Display Feature on Your Galaxy Phone
How to Activate the Always On Display Feature on Your Galaxy Phone
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Setting
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
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Setting
How to adjust Display Settings with One UI
How to adjust Display Settings with One UI
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Setting
How to Adjust the Font Size and Style on Your Galaxy Phone
How to Adjust the Font Size and Style on Galaxy Phone
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How to use
How to attach the protective film to the Galaxy Z Fold4
How to attach the protective film to the Galaxy Z Fold4
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Backup & Restore
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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How to use
How to block and unblock contacts on your Samsung smartphone
How to block and unblock contacts on your Samsung smartphone
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Call & Contacts
How to Block Certain Incoming Calls on Your Galaxy Phone
How to Block Certain Incoming Calls on Your Galaxy Phone
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Setting
How to Change Themes and Icons on Your Galaxy Phone
How to Change Themes and Icons on Your Galaxy Phone
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How to use
How to charge my Galaxy Buds
How to charge my Galaxy Buds
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How to use
How to clean your Galaxy device
How to clean your Samsung Galaxy device?
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Setting
How to Clear the App Cache and Data on Your Galaxy Phone
How to Clear the App Cache and Data on Your Galaxy Phone
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How to use
How to connect a Galaxy Watch to a smartphone
How to connect a Galaxy Watch to a smartphone
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How to use
How to connect Galaxy Buds to a smartphone
How to connect Galaxy Buds to a smartphone
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How to use
How to Create a GIF from Photos on Your Galaxy Phone
How to Create a GIF from Photos on Your Galaxy Phone
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How to use
How to Create or Remove a Google Account on Your Galaxy Phone
How to Create or Remove a Google Account on Your Galaxy Phone
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How to use
How to Customise Your Phone's Always On Display
How to Customise Your Phone's Always On Display
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Setting
How to Disable the Dynamic Lock Screen on Your Galaxy Phone
How to Disable the Dynamic Lock Screen on Galaxy Phone
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Network & WiFi
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
How to enable and configure hotspot in Samsung mobile?
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Network & WiFi
How to Enable or Disable Mobile Data on Your Galaxy Phone
How to Enable or Disable Mobile Data on Your Galaxy Phone
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Network & WiFi
How to Enable the Wi-Fi Calling Function on a Galaxy phone
How to Enable the Wi-Fi Calling Function on Galaxy phone
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How to use
Useful Features of the Samsung Keyboard on Your Galaxy Phone
Useful Features of the Samsung Keyboard on Your Galaxy Phone
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How to use
How to improve the Galaxy Z Flip4 battery life
Optimise the Galaxy Z Flip4 5G's Battery Life
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How to use
How to improve the vibration of your Galaxy S22 device
How to improve the vibration of your Galaxy S22 device
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How to use
How to keep your personal data safe using Private Share
How to keep your personal data safe using Private Share
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Message
How to Make Calls and Send Messages on Other Galaxy Devices
How to Make Calls and Send Messages on Galaxy Devices
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
How to make the most of Single Take with the Galaxy S22 AI Camera
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How to use
How to make the most out of Edge Panels
How to make the most out of Edge Panels
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How to use
How to manage calls when multiple Bluetooth devices are connected
How to manage calls when multiple Bluetooth devices are connected
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How to use
How to manage files on your Galaxy Phone
How to manage files on your Galaxy Phone
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Multimedia
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
How to sync photo and video in gallery app with OneDrive
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How to use
How to manage tiles on your Galaxy Watch
How to manage tiles on your Galaxy Watch
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How to use
How to Perform a Factory Reset on Your Galaxy Phone
How to Perform a Factory Reset on Your Galaxy Phone
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How to use
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
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How to use
How to prevent the overheating of your Galaxy device
How to prevent the overheating of your Galaxy device
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How to use
How to protect your Galaxy device from malware
How to protect your Galaxy device from malware
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How to use
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
Protect yourself from installing smishing and spy apps
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How to use
How to reboot a frozen Galaxy device
How to reboot a frozen Samsung Galaxy device
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Setting
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
How to Use Dark Mode on Your Galaxy Phone
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Application
How To Remove Lock Screen Ads
How To Remove Lock Screen Ads
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How to use
How to set a Pattern, Pin or Password for your Lock screen
How to set Pattern, Pin or Password for your Lock screen
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Call & Contacts
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
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Setting
How to Set the Weather Widget Location on Your Galaxy Phone
How to set the weather widget location on Galaxy Phone
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How to use
How to Set Up and Use Samsung Pass on Your Galaxy Phone
How to Setup and Use Samsung Pass on Your Galaxy Phone
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Galaxy Apps
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
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How to use
How to set up Call settings on Android phone
How to set up Call settings on Android phone
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How to use
How to solve screenshot errors on devices with Android 12 OS
How to solve screenshot errors on devices with Android 12 OS
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Call & Contacts
How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts
How to Sync Contacts on a Galaxy Phone to Google Account
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Backup & Restore
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
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How to use
How to troubleshoot Camera app errors
How to troubleshoot Samsung Camera app errors
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Application
How To Troubleshoot Google Play Store Download
How To Troubleshoot Google Play Store Download
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Network & WiFi
How to troubleshoot Mobile data issues
How to troubleshoot Samsung Mobile data issues?
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Audio
How to troubleshoot poor sound quality during a phone call
How to troubleshoot poor sound quality during a call
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How to use
How to troubleshoot software update issues
How to troubleshoot software update issues
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Hardware
How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well
Troubleshoot your phone when the mic is not working well
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
How to troubleshoot when Bluetooth headset audio is unstable
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
How to troubleshoot when your device doesn't detect an SD card
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Message
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
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Setting
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
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Software Upgrade
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
How to Update Apps from the Galaxy Store and Play Store
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Network & WiFi
How to Use 5G on Your Galaxy Phone
How to Use 5G on Your Samsung Galaxy Phone
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How to use
How to use Always On Display
How to use Always On Display
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Network & WiFi
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
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How to use
How to use Android Message on my Galaxy device
How to use Android Message on my Galaxy device
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How to use
How to use AR Emoji Sticker
How to use AR Emoji Sticker
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How to use
How to use custom flash notifications on your smartphone
How to use custom flash notifications on your smartphone
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Galaxy Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
How to use Diagnostics in the Samsung Members app
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
How to use S Pen Pro on my Galaxy Z Fold4
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How to use
How to use Samsung DeX on the Galaxy S22
How to use Samsung DeX on the Galaxy S22
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How to use
How to use Samsung Members Diagnostics
How to use Samsung Members Diagnostics
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How to use
How to use Scroll Capture on a Galaxy smartphone
How to use Scroll Capture on a Galaxy smartphone
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How to use
How to Use the 'Continue apps on other devices' Feature
How to Use the 'Continue apps on other devices' Feature
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Setting
How to Use the Do Not Disturb Mode on Your Galaxy Phone
How to Use the Do Not Disturb Mode on Your Galaxy Phone
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How to use
How to use the Galaxy Z Fold4 Taskbar
How to use the Galaxy Z Fold4 Taskbar
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How to use
How to use the S22 Ultra S Pen and check its compatibility
How to use the S22 Ultra S Pen and check its compatibility
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How to use
How to Use the TalkBack Feature
How to Use the TalkBack Feature
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Battery
Issues with wired charging
Solutions for issues with wired charging a Samsung mobile
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Battery
Issues with wireless charging
Solutions for wireless-charging issues on Samsung mobiles
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How to use
Know what the green dot at the top of your screen means
Know what the green dot at the top of your screen means
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Hardware
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
Ensure the protective vinyl is removed on your new phone
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How to use
My device is shattered and there is a crack on my screen
My device is shattered and there is a crack on my screen
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Power
My Galaxy Device is Not Fast Charging, How Do I Fix It?
My Galaxy Device is Not Fast Charging, How Do I Fix It?
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Setting
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
My Samsung smartphone is not recognizing fingerprints
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SNS
Poor picture quality when sharing pictures to Instagram
Poor picture quality when sharing pictures to Instagram
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Galaxy Apps
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
Prevent Unintentional Screen Touches with Edge Touch App
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How to use
Questions about ONE UI 4.0
View Frequently Asked Questions on ONE UI 4.0
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How to use
Random Ads Showing Up On My Samsung Mobile Device
Random Ads Showing Up On My Samsung Mobile Device
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How to use
Record and capture your Galaxy phone screen
Record and capture your Galaxy phone screen
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Setting
Remove accounts from your Galaxy phone or tablet
Remove accounts from your Galaxy phone or tablet
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Network & WiFi
Share Your Wi-Fi Password Without Typing It
Share Your Wi-Fi Password Without Typing It
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Galaxy Apps
The display isn't working properly
What to do if Mobile display isn't working properly?
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
The GPS location on my smartphone is inaccurate. How do I fix it?
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Setting
The proximity sensor is not working properly
The proximity sensor is not working properly
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How to use
There is a gap between the screen and frame of my device
There is a gap between the screen and frame of my device
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Power
Tips to Make the Most Out of Your Galaxy Phone's Battery
Tips to Make the Most Out of Your Galaxy Phone's Battery
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Camera
Use Director's View With the Galaxy S22 Series
Use Director's View With the Galaxy S22 Series
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
Useful audio settings on the Galaxy phone including Separate app sound
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How to use
Using air action and gesture on Galaxy Note 10
Using air action and gesture on Galaxy Note 10
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How to use
Virtual Onboarding Service
Explore Virtual Onboarding Service with Samsung Support
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How to use
What are the features of the Samsung clock?
What are the features of the Samsung clock?
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Setting
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
What to do when location information is inaccurate
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Backup & Restore
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
What is IPX8-rating for my Galaxy Z Fold3 or Z Flip3?
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Bluetooth
What is Bluetooth Low Energy (BLE) Technology?
What is Bluetooth Low Energy (BLE) Technology?
-
How to use
What's new in ONE UI 4.0?
What are the latest features in Samsung ONE UI 4.0?
-
How to use
What is Power saving mode on my Galaxy phone?
What is Power saving mode on my Galaxy phone?
-
Setting
What is Smart Lock Feature and How Do I Turn it On?
What is Smart Lock Feature and How Do I Turn it On?
-
How to use
What is Smart Select and How to Use It With the S Pen
What is Smart Select and How to Use It With the S Pen
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How to use
What is the Device care feature in Galaxy smartphones?
What is the Device care feature in Galaxy smartphones?
-
How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
-
How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
-
How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
-
How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
-
How to use
What is the foldable display and protective film on my smartphone?
What is the foldable display and protective film on my smartphone?
-
How to use
What is the Galaxy Buds 360 audio feature?
What is the Galaxy Buds 360 audio feature?
-
How to use
What is the Galaxy Ecosystem that enables connected living?
What is Galaxy Ecosystem that enables connected living?
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How to use
What is the Galaxy Ecosytstem that enables connected living?
What is the Galaxy Ecosytstem that enables connected living?
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How to use
What is the Secure Folder and how can I use it?
What is the Secure Folder and how can I use it?
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How to use
What is the UDC (Under-Display Camera) of the Galaxy Z Fold4?
What is the UDC (Under-Display Camera) of the Galaxy Z Fold4?
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Power
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
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Audio
What to Do if You Cannot Hear the Phone Call Sound Well
What to Do if You Cannot Hear the Phone Call Sound Well
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Power
What to Do If Your Galaxy Phone Won’t Power On Properly?
What to Do If Your Galaxy Phone Won't Power On Properly?
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How to use
What to Do If Your Galaxy Phone's Screen Won't Rotate?
What to Do If Your Galaxy Phone's Screen Won't Rotate?
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How to use
What to do if your microphone or speaker is not working properly
What to do if your microphone or speaker is not working properly
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How to use
What to do if your Touch Screen is not working properly
What to do if your Touch Screen is not working properly
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
Calls disconnect or there’s no network signal on device
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Battery
What to do when mobile device has problem with charging, turning on, or boot loop
Mobile device has issue charging or starting up
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Audio
What to do when there is no sound in my wired headphones
What to do when there is no sound in my wired headphones
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
What to do when your Galaxy device is unable to make or receive calls
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How to use
What to Do When Your Phone Heats Up
What to do when a Samsung phone heats up?
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How to use
Why is My Phone Slowing Down and How Can I Speed It Up?
Why is My Phone Slowing Down and How Can I Speed It Up?
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How to use
Will device NFC work if equipped with LED cover?
Will device NFC work if equipped with LED cover?
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Application
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
Product Help & Support - Get help, find answers
Manuals & Downloads
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