What to do when your Samsung TV does not turn on

Last Update date : Nov 19. 2020

Steps to remedy when your TV screen do not turn on :

1 Press on VOL+ button to increase volume
2 If your TV is connected to an external device, check the volume of the external device
3 Check the volume shown on the screen, if there's no number displayed select Settings > Sound > Sound Output. Then select TV Speaker
4 To check on the sound output, select Settings > Support > Self Diagnosis >Start Sound Test
5 If the problem continues, a software update or factory reset may be required
6 If there is sound, but not clear run a diagnostic test

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