We’re here to help with all your Samsung Business support
Ensure business runs how it’s meant to
Take a look at our always on Samsung Business Support Service Pack
options and keep your business working as hard as you do.
Mobile
Base Warranty
Enjoy Mobile support with our dedicated Business Services Centre. Use our 24/7 self-help options to help you resolve your issue or contact us between 8am-6pm Monday to Friday and we’ll happily give you a hand. You can also use our pick-up service in case your equipment needs to be taken to a repair centre. There’s never been an easier way to keep your business in check.
Pick-up
Doorstep Repair
Original manufacturer parts
Military grade data wipe
Pick up ('Return to Base')
Doorstep Repair
Enhanced service
Keep downtime at bay with our Enhanced Service. Experience all the benefits of the Base Warranty and the choice to opt for pick-up or Doorstep Exchange service.
Want total Knox security but don’t know where to start? Let us take care of your business by letting our experts complete the set up for you. With Quickstart Go you’ll also get a Samsung-provided Knox Manage profile for all your devices and, with Quickstart Go Plus, we’ll also conduct an on-line survey to tailor the profile to your needs. We’ll then add KnoxSuite components to ensure you’re fully prepared so there’s no excuse to let the absence of full time IT be a reason to not have best in class fleet control.
Multiple repair options
Pick-up
Doorstep repair
Next business day Doorstep Exchange
Original manufacturer parts
Military grade data wipe
Knox Quickstart Go
Pick-up
Doorstep Repair
Doorstep Exchange
You can buy Service packs as a SKU via Samsung’s Reseller and Distributor channels. Once a purchase is made, we’ll pop you a terms and conditions email asking you to accept these. So you can focus on your work, we’ll perform all the set up and let you know when the service is live. When you need to use the service contact our Samsung Business Service Centre and we’ll be happy to help, call us on 0330 726 2677.
Introducing
Quickstart Go
Get your mobile fleet up and running
faster and easier with Samsung Quickstart Go.
Computing
Base Warranty
Enjoy computing support with our dedicated Business services centre. Use our 24/7 self-help options to help you resolve your issue or call us between 8am-6pm Monday to Friday and we’ll happily give you a hand. You can also use our pick-up service in case your equipment needs to be taken to a repair centre. There’s never been an easier way to keep your business in check.
Pick-up
Pick up ('Return to Base')
Enhanced service
Keep downtime at bay with our Enhanced Service. Experience all the benefits of the Base Warranty and the choice to opt for pick-up or an additional on-site engineer service. If we can’t fix it we’ll replace it with an identical model - transferring your original SSD to the new device if you wish . It means less time out of work and doing more of what you need.
A regular health check
Original manufacturer-backed parts
Military-grade data wipe
Multiple repair/ replacement options
Next business day doorstep exchange
Pick-up
On-site engineer
Pick-up
Doorstep Exchange
On-site engineer
You can buy Service packs as a SKU via Samsung’s Reseller and Distributor channels. Once a purchase is made, we’ll pop you a terms and conditions email asking you to accept these. So you can focus on your work, we’ll perform all the set up and let you know when the service is live. When you need to use the service contact our Samsung Business Service Centre and we’ll be happy to help, call us on 0330 726 2677.
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Contact Samsung Business Support
Raise a case
Get in touch with the experts who know your device best for product specific support, technical solutions or repairs.
Use our Support app
You can raise a case, live chat and access support directly from your device.
Chat to us
We’re here to provide technical information and resources for your Samsung products.
Call us
Our phone lines are open Monday to Friday, 8am – 6pm.
Terms and conditions apply. Some services are limited to mainand UK only. E&OE
