field service solutions field service solutions

Field service solutions

Improve driver efficiency and empower your mobile workforce to stay connected with Samsung’s field service and vehicle mounting solutions.

Field service solutions

Improve driver efficiency and empower your mobile workforce to stay connected with Samsung’s field service and vehicle mounting solutions.

Vehicle mounting solutions that empower your mobile workforce

Vehicle mounting solutions that empower your mobile workforce

Combining rugged Samsung Galaxy devices with powerful accessories from leading providers.

Combining rugged Samsung Galaxy devices with powerful accessories from leading providers.

RAM® Mounts Powered Cradle Solution
RAM® MOUNTS POWERED CRADLE SOLUTION
Put productivity where you need it

Mount your field-ready Samsung Galaxy XCover Pro on anything from a forklift, truck or work station. Your Galaxy XCover Pro can be mounted virtually anywhere, either within view or safely out of the way. The powered cradle serves as both a mount and a charger, so devices are always at the ready. The secure pogo pin charging ensures a secure connection, while preserving USB Type-C port life.

Solution Components:

 

• RAM EZ-Roll’r Powered Cradle

• RAM EZ-Roll’r Powered Cradle with Suction Cup

• RAM EZ-Roll’r Powered Cradle with Drill Down Mount

• RAM EZ-Roll’r Powered Cradle with RAM Tough-Claw

• RAM EZ-Roll’r Powered Cradle with RAM Tough-Mag Mount

RAM® Mounts Charging Dock Solution
RAM® MOUNTS CHARGING DOCK SOLUTION
Keep your team and devices charged up

The RAM Mounts multi-port charger keeps up to six Galaxy XCover Pro devices charged in a minimum space. It’s ideal for teams with multiple employees using devices, helping to ensure their entire work shift is fully charged so they're ready to get the job done. Pogo pins provide a secure connection, while preserving USB Type-C port life. The ability to charge without removing cases just makes work a whole lot easier.

Solution Components:

 

• RAM Multi-Port 6 x 10W Charging Dock: No-Case Version

• RAM Multi-Port 6 x 10W Charging Dock: OtterBox universe Case Version

• RAM Multi-Port 6 x 10W Charging Dock: IntelliSkin Case Version

• RAM IntelliSkin for Samsung Galaxy XCover Pro

OtterBox uniVERSE case solution
OTTERBOX UNIVERSE CASE SOLUTION
A case for customization

Transform your field-ready Samsung Galaxy XCover Pro into a customized tool to maximize your team. The OtterBox universe case adds even more protection, while allowing you to add third-party modules to work more efficiently than ever. Add scanning, point-of-purchase capabilities, advanced camera lenses, a variety of mounts and so much more. There’s virtually no end to its customizable workflow possibilities.


Solution Components:

 

• OtterBox uniVERSE Customizable Case

• Ingenico iSMP4 SK Sled

• Ingenico Link 2500 SK Sled

• Verifone e285 SK Sled

RAM® Mounts Powered Cradle Solution
RAM® MOUNTS POWERED CRADLE SOLUTION
Put productivity where you need it

Mount your field-ready Samsung Galaxy XCover Pro on anything from a forklift, truck or work station. Your Galaxy XCover Pro can be mounted virtually anywhere, either within view or safely out of the way. The powered cradle serves as both a mount and a charger, so devices are always at the ready. The secure pogo pin charging ensures a secure connection, while preserving USB Type-C port life.

Solution Components:

 

• RAM EZ-Roll’r Powered Cradle

• RAM EZ-Roll’r Powered Cradle with Suction Cup

• RAM EZ-Roll’r Powered Cradle with Drill Down Mount

• RAM EZ-Roll’r Powered Cradle with RAM Tough-Claw

• RAM EZ-Roll’r Powered Cradle with RAM Tough-Mag Mount

RAM® Mounts Charging Dock Solution
RAM® MOUNTS CHARGING DOCK SOLUTION
Keep your team and devices charged up

The RAM Mounts multi-port charger keeps up to six Galaxy XCover Pro devices charged in a minimum space. It’s ideal for teams with multiple employees using devices, helping to ensure their entire work shift is fully charged so they're ready to get the job done. Pogo pins provide a secure connection, while preserving USB Type-C port life. The ability to charge without removing cases just makes work a whole lot easier.

Solution Components:

 

• RAM Multi-Port 6 x 10W Charging Dock: No-Case Version

• RAM Multi-Port 6 x 10W Charging Dock: OtterBox universe Case Version

• RAM Multi-Port 6 x 10W Charging Dock: IntelliSkin Case Version

• RAM IntelliSkin for Samsung Galaxy XCover Pro

OtterBox uniVERSE case solution
OTTERBOX UNIVERSE CASE SOLUTION
A case for customization

Transform your field-ready Samsung Galaxy XCover Pro into a customized tool to maximize your team. The OtterBox universe case adds even more protection, while allowing you to add third-party modules to work more efficiently than ever. Add scanning, point-of-purchase capabilities, advanced camera lenses, a variety of mounts and so much more. There’s virtually no end to its customizable workflow possibilities.


Solution Components:

 

• OtterBox uniVERSE Customizable Case

• Ingenico iSMP4 SK Sled

• Ingenico Link 2500 SK Sled

• Verifone e285 SK Sled

KOAMTAC Charging Cradle Solution
KOAMTAC CHARGING CRADLE SOLUTION
Always charged, always ready to go

Keep your field-ready Samsung Galaxy XCover Pro and extra user-replaceable batteries ready to go with KOAMTAC charging cradles. Available in 1-slot or 5-slot versions. Utilize the 15W fast-charging capabilities to reduce device downtime and increase work efficiency. Take advantage of the 2-in-1 integrated spare battery charging slot that saves you the extra cost of a separate charger. Finally, they’re designed for the Galaxy XCover Pro to fit securely, to help avoid accidental drops while charging.


Solution Components:

 

• KOAMTAC Single-Slot Fast-Charging 15W Charging Cradle

• KOAMTAC Five-Slot Fast-Charging 15W Charging Cradle

KOAMTAC Charging Cradle Solution
KOAMTAC CHARGING CRADLE SOLUTION
Always charged, always ready to go

Keep your field-ready Samsung Galaxy XCover Pro and extra user-replaceable batteries ready to go with KOAMTAC charging cradles. Available in 1-slot or 5-slot versions. Utilize the 15W fast-charging capabilities to reduce device downtime and increase work efficiency. Take advantage of the 2-in-1 integrated spare battery charging slot that saves you the extra cost of a separate charger. Finally, they’re designed for the Galaxy XCover Pro to fit securely, to help avoid accidental drops while charging.


Solution Components:

 

• KOAMTAC Single-Slot Fast-Charging 15W Charging Cradle

• KOAMTAC Five-Slot Fast-Charging 15W Charging Cradle

Gamber-Johnson Vehicle Dock Solution
Gamber-Johnson Vehicle Docking Station Solution
Driving mobile productivity

Featuring dual powered USB ports each with 1.5A, the docking station can power scanners, printers and the Galaxy Tab Active Pro. One-handed docking/release helps to save time when using the tablet outside the vehicle, and the keyed lock makes securing the tablet simple.

 

Solution Components:

 

• Galaxy Tab Active Pro, Choice of Wi-Fi or LTE

• Docking Station with Cigarette Adapter Connector

         - Dual powered USB Ports (1.5A / port) to power a keyboard or printer

         - Pogo pin connector and internal power supply

         - Push-button lock with key for theft deterrence

         - Approximately 66" power cable

RAM® Mounts Field Service Solution
RAM® Mounts Field Service Solution
For greater driver efficiency, it’s the way to go

Keep your fleet’s Galaxy Tab Active Pro devices synced, charged and easily visible. The cradle can be easily rotated for either portrait or landscape orientation, and to expand your workstation, you can add a rugged GDS® Keyboard™ or ergonomic accessory kit.

 

Solution Components:

 

• Galaxy Tab Active Pro, Choice of Wi-Fi or LTE

• RAM Power & Data Vehicle Cradle

• RAM Pod HD™ Vehicle Base and Double Ball and Socket Mount

• OPTIONAL (sold separately): Mobility Kit, including RAM Skin™, GDS HandStand™ and Shoulder Strap

• OPTIONAL (sold separately): Rugged GDS Keyboard and Mounting Bracket Kit

RAM® Mounts / Brother Solution
RAM® Mounts / Brother Solution
Secure charging and printing, anywhere

Samsung has paired the Galaxy TabActive2 with industry-leading products from RAM Mounts and Brother to offer a solution especially suited for the challenges of the oil and gas industry. With a ruggedized device, a powered cradle and fast printing speeds, oil and gas drivers stay connected, fully charged and productive anywhere they go.

 

Solution Components:

 

• Galaxy Tab Active2, Choice of Wi-Fi or LTE

• RAM Powered Vehicle Cradle with Double Ball and Socket Mount

• RAM Double Ball Mount with Two Round Plates

• Brother RuggedJet 4" Mobile Receipt and Label Printer

Gamber-Johnson Vehicle Dock Solution
Gamber-Johnson Vehicle Docking Station Solution
Driving mobile productivity

Featuring dual powered USB ports each with 1.5A, the docking station can power scanners, printers and the Galaxy Tab Active Pro. One-handed docking/release helps to save time when using the tablet outside the vehicle, and the keyed lock makes securing the tablet simple.

 

Solution Components:

 

• Galaxy Tab Active Pro, Choice of Wi-Fi or LTE

• Docking Station with Cigarette Adapter Connector

         - Dual powered USB Ports (1.5A / port) to power a keyboard or printer

         - Pogo pin connector and internal power supply

         - Push-button lock with key for theft deterrence

         - Approximately 66" power cable

RAM® Mounts Field Service Solution
RAM® Mounts Field Service Solution
For greater driver efficiency, it’s the way to go

Keep your fleet’s Galaxy Tab Active Pro devices synced, charged and easily visible. The cradle can be easily rotated for either portrait or landscape orientation, and to expand your workstation, you can add a rugged GDS® Keyboard™ or ergonomic accessory kit.

 

Solution Components:

 

• Galaxy Tab Active Pro, Choice of Wi-Fi or LTE

• RAM Power & Data Vehicle Cradle

• RAM Pod HD™ Vehicle Base and Double Ball and Socket Mount

• OPTIONAL (sold separately): Mobility Kit, including RAM Skin™, GDS HandStand™ and Shoulder Strap

• OPTIONAL (sold separately): Rugged GDS Keyboard and Mounting Bracket Kit

RAM® Mounts / Brother Solution
RAM® Mounts / Brother Solution
Secure charging and printing, anywhere

Samsung has paired the Galaxy TabActive2 with industry-leading products from RAM Mounts and Brother to offer a solution especially suited for the challenges of the oil and gas industry. With a ruggedized device, a powered cradle and fast printing speeds, oil and gas drivers stay connected, fully charged and productive anywhere they go.

 

Solution Components:

 

• Galaxy Tab Active2, Choice of Wi-Fi or LTE

• RAM Powered Vehicle Cradle with Double Ball and Socket Mount

• RAM Double Ball Mount with Two Round Plates

• Brother RuggedJet 4" Mobile Receipt and Label Printer

Rugged Galaxy device specs

Rugged Galaxy device specs

Rugged Galaxy devices are water- and dust-resistant,1 so you can use them anywhere your work takes you. Get the full specs and learn more below.

Rugged Galaxy devices are water- and dust-resistant,1 so you can use them anywhere your work takes you. Get the full specs and learn more below.

DOWNLOAD SPEC SHEET
  • Unlocked
  • 10.1"
  • 2GHz, 1.7GHz Octa-Core
  • 64GB Storage, 4GB RAM
  • 7,600 mAh
  • 13.0 MP
Carrier
Type Provides who the cell phone carrier is for this model of phone.
Color
Color Choice of colors (exterior design) that a model is currently available in.
CPU
Processor Speed, Type
Display
Main Display Resolution
Main Display Size Screen measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners and camera hole.
Main Display Technology
Color Depth
S Pen Support
Camera
Camera Resolution (Front)
Camera Resolution (Rear) Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Video Recording Resolution
Main Camera - Auto Focus
Memory
Internal Memory User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
External Memory Support
Connectivity
Wi-Fi The bandwidths supported by the device may vary depending on the region or service provider.
USB Universal Serial Bus. Common hardware interface standard for connecting peripherals to a computer.
Bluetooth
Ant+
Bluetooth Profiles
Location Technology
Earjack
Wi-Fi Direct
NFC
PC Sync.
OS
OS
Form Factor
Form Factor
Sensor Type
Type
Size
Weight
Product Dimensions (inches) Height, width and depth of the phone, measured in inches (in.).
Battery
Battery Type and Size Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard.
Removable
Typical Usage Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.
Audio
Audio Playing Format
Video
Video Playing Format
Video Playing Resolution
Services and Applications
Gear Manager
SEE ALL SPECIFICATIONS
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DOWNLOAD SPEC SHEET
  • Wi-Fi
  • 10.1"
  • 2GHz, 1.7GHz Octa-Core
  • 64GB Storage, 4GB RAM
  • 7,600 mAh
  • 13.0 MP
Carrier
Type Provides who the cell phone carrier is for this model of phone.
Color
Color Choice of colors (exterior design) that a model is currently available in.
CPU
Processor Speed, Type
Display
Main Display Resolution
Main Display Size Screen measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners and camera hole.
Main Display Technology
Color Depth
S Pen Support
Camera
Camera Resolution (Front)
Camera Resolution (Rear) Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Video Recording Resolution
Main Camera - Auto Focus
Memory
Internal Memory User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
External Memory Support
Connectivity
Wi-Fi The bandwidths supported by the device may vary depending on the region or service provider.
USB Universal Serial Bus. Common hardware interface standard for connecting peripherals to a computer.
Bluetooth
Ant+
Bluetooth Profiles
Location Technology
Earjack
Wi-Fi Direct
NFC
PC Sync.
OS
OS
Form Factor
Form Factor
Sensor Type
Type
Size
Weight
Product Dimensions (inches) Height, width and depth of the phone, measured in inches (in.).
Battery
Battery Type and Size Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard.
Removable
Typical Usage Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.
Audio
Audio Playing Format
Video
Video Playing Format
Video Playing Resolution
Services and Applications
Gear Manager
SEE ALL SPECIFICATIONS
Hide All Specifications
Download Spec Sheet
  • Unlocked
  • 8.0"
  • 1.6 GHz Octa-Core
  • 3GB RAM, 16GB Storage
  • 4,450 mAh
  • 8.0 MP
Category
Type
Carrier
Type
Color
Color
OS
OS
Size
Weight
Product Dimensions (inches)
Camera
Camera Resolution (Front)
Camera Resolution (Rear)
Video Recording Resolution
Main Camera - Flash
Main Camera - Auto Focus
Battery
Battery Type and Size
Music Play Time
Video Play Time
Internet Use Time
Removable
Memory
Internal Memory User memory is less than the total memory due to storage of the operating system and software used to operate the phones features. Actual user memory will vary depending on the mobile phone operator and may change after software upgrades are performed.
External Memory/microSD™ Capacity
Connectivity
Wi-Fi
USB
Bluetooth
Ant+
Bluetooth Profiles
Location Technology
Earjack
Wi-Fi Direct
NFC
PC Sync.
CPU
Processor Speed, Type
Display
Main Display Resolution
Main Display Size
Main Display Technology
Touchscreen
Color Depth
S Pen Support
Features
GPS Navigation
Audio
Audio Playing Format
Video
Video Playing Format
Video Playing Resolution
Sensor Type
Type
See All Specifications
Hide All Specifications
Download Spec Sheet
  • Wi-Fi
  • 8.0"
  • 1.6 GHz Octa-Core
  • 3GB RAM, 16GB Storage
  • 4,450 mAh
  • 8.0 MP
Category
Type
Carrier
Type
Color
Color
OS
OS
Size
Weight
Product Dimensions (inches)
Camera
Camera Resolution (Front)
Camera Resolution (Rear)
Video Recording Resolution
Main Camera - Flash
Main Camera - Auto Focus
Battery
Battery Type and Size
Music Play Time
Video Play Time
Internet Use Time
Removable
Memory
Internal Memory User memory is less than the total memory due to storage of the operating system and software used to operate the phones features. Actual user memory will vary depending on the mobile phone operator and may change after software upgrades are performed.
External Memory/microSD™ Capacity
Connectivity
Wi-Fi
USB
Bluetooth
Ant+
Bluetooth Profiles
Location Technology
Earjack
Wi-Fi Direct
NFC
PC Sync.
CPU
Processor Speed, Type
Display
Main Display Resolution
Main Display Size
Main Display Technology
Touchscreen
Color Depth
S Pen Support
Features
GPS Navigation
Audio
Audio Playing Format
Video
Video Playing Format
Video Playing Resolution
Sensor Type
Type
See All Specifications
Hide All Specifications
Download Spec Sheet
  • 6.3"
  • 64GB Storage, 4GB RAM
  • 4050 mAh
Carrier
Type Provides who the cell phone carrier is for this model of phone.
Color
Color Choice of colors (exterior design) that a model is currently available in.
Processor
CPU Type
CPU Speed
Display
Main Display Resolution
Main Display Size Screen measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners and camera hole.
Main Display Technology
Camera
Camera Resolution (Front)
Camera Resolution (Rear) Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Memory
Internal Memory User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
External Memory Support
Network
Frequencies and Data Type The bandwidths supported by the device may vary depending on the region or service provider.
Multi-SIM
Connectivity
Wi-Fi The bandwidths supported by the device may vary depending on the region or service provider.
USB Universal Serial Bus. Common hardware interface standard for connecting peripherals to a computer.
Bluetooth
Wi-Fi Direct
OS
OS
Sensor Type
Type
Size
Weight
Product Dimensions Height, width and depth of the phone, measured in inches (in.).
Battery
Battery Type and Size Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard.
Removable
Charging Method
Key Features
Dust and Water-resistant
See All Specifications
Hide All Specifications

Featured field service and vehicle mounting solution partners

Featured field service and vehicle mounting solution partners

Gamber-Johnson
RAM® Mounts
Brother
Gamber-Johnson
RAM® Mounts
Brother

Resources for vehicle mounting and field service solutions

Resources for vehicle mounting and field service solutions

The Ultimate Guide to Business Connectivity in Field Services The Ultimate Guide to Business Connectivity in Field Services

The Ultimate Guide to Business Connectivity in Field Services

Sign up and find out how you can empower your field services team to operate more effectively and exceed customer expectations using mobile technology.

The Ultimate Guide to Business Connectivity in Field Services
Sign up and find out how you can empower your field services team to operate more effectively and exceed customer expectations using mobile technology.
Technology Goes Mobile With Rugged RAM Mount Systems Technology Goes Mobile With Rugged RAM Mount Systems

Technology Goes Mobile With Rugged RAM® Mount Systems

RAM® Mounts and Samsung partner to bring rugged mobile devices to the transportation, retail and public safety sectors.

Technology Goes Mobile With Rugged RAM® Mount Systems
RAM® Mounts and Samsung partner to bring rugged mobile devices to the transportation, retail and public safety sectors.

Contact a field service solutions sales expert

Contact a field service solutions sales expert

Please provide your contact details and our sales team will get back to you about Samsung’s field service solutions. Or you can call (855) 581-6892 to talk to an expert now.

Please provide your contact details and our sales team will get back to you about Samsung’s field service solutions. Or you can call (855) 581-6892 to talk to an expert now.

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© 2020 Samsung Electronics America, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. All products, logos and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated.


1Water resistant in up to 5 feet of water for up to 30 minutes. Rinse residue/dry after wet.


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