
Problems with call and text messages on your Samsung smart watch

If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support.
Contact Samsung Support
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 9 PM EST 7 days a week
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Text Support 24 hours a day 7 Days a Week