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Activate LTE service for your Samsung smart watch

Mobile network screen on Galaxy Watch Active 2

Samsung has Bluetooth and LTE smart watches. The LTE version can receive calls and messages without being connected to a phone. However, you'll first need to activate service for your watch through the same carrier as your mobile phone. Don't worry, AT&T, Sprint, T-Mobile, and Verizon all offer plans for the LTE versions of Galaxy Watch, Gear S3, and Gear S2 models.

Note: You can activate the mobile network only when you use a phone running the Android operating system 5.0 or later and with 1.5GB of RAM or more. You must be connected to a Wi-Fi or mobile network. Plans and connection method may vary depending on the carrier.

Activate service

When you connect your watch to your phone for the first time, you'll see prompts to activate your carrier's service on the watch. Once you've done that, you'll need to finish the activation process.

On your phone, navigate to and open the Galaxy Wearable app. Tap Mobile networks; the app will begin scanning for an eligible LTE network. Next, follow the prompts to complete the activation. Your phone needs to have a SIM card inserted.

Mobile networks option in the Galaxy Wearable App

Note: You need a QR code to activate your watch service with AT&T or Verizon. The code can be obtained from AT&T or Verizon. If you reset your watch or the mobile network, you will need to obtain a new QR code from the carrier.

Activate after repair

If the watch has been repaired and no longer connects to your carrier's network, you'll need to contact them, provide the watch's unique identifier number (EID, IMEI, or ICCID), and confirm you have the correct service plan.

To locate the EID, IMEI, or ICCID number on the watch, press the Home button and then navigate to and select Settings. Tap About watch, and then tap Device. The EID, IMEI, or ICCID will show.

On the Gear S2, tap Gear info, and then tap About device. The IMEI & ICCID will show.

EID numbers displaying in the Galaxy Watch's settings

You can also check the for these numbers from the Galaxy Wearable app. Open the app, tap About watch, and then tap Device information. Here you can see the EID, IMEI, or ICCID.

Note: Depending on your model or activation status, your watch may not display the EID or ICCID.

Troubleshoot issues with carrier activation

If you are having trouble activating LTE service on your watch, we have some helpful advice for you below.

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