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Connect Your Watch to a Phone

Connect a Watch to your Phone

To access all your watch's fun and useful features, you'll need to connect it to your phone using the Galaxy Wearable app. Once everything is set up, your watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health.

Available screens and settings may vary by provider, phone, or watch.

Compatibility

Before you can connect your watch to your phone, make sure it's compatible.

All Android phones running Android version 4.4 and later are compatible with Galaxy smart watches. However, please be aware that non-Samsung phones will have limited compatibility with our watches. Even if a watch is compatible with an iOS phone, the Email app and Samsung Pay features may not be available.

Learn more about what phones are compatibile.

Watch Compatibility

Connect to Samsung Phone

Bluetooth must be enabled on your phone to connect to a watch.

The Galaxy Wearable app connects your watch to a compatible phone. Use the app to manage and monitor your watch's features and apps installed from Play Store.

First, navigate to Play Store. Search for and select Galaxy Wearable, and then touch INSTALL. After it downloads, touch OPEN, and then touch START THE JOURNEY. Select your watch and then follow the on-screen prompts to complete the setup process.

To connect an additonal device, touch More Options, touch Connect new device, and select your device. You can use the Auto Switch feature to alternate between them.

Connect Galaxy Watch to Samsung Phone

Connect to iPhone

Bluetooth must be enabled on your phone to connect to a watch.

If you have an iPhone, don't worry. You can still easily set up and connect your watch using the Samsung Galaxy Watch app from the App Store.

First, navigate to the App Store. Search for and select Samsung Galaxy Watch, and then touch GET next to Samsung Galaxy Watch. After it downloads, touch OPEN, and then touch START THE JOURNEY. Select your watch and then follow the on-screen prompts to complete the setup process.

To connect another watch, touch More Options, touch Connect new device, and then select your device.

Note: On iOS, you may only be able to connect one device at a time.

Connect to iPhone Using Samsung Gear

Set Up Without a Phone

If you have no phone, it's no problem! Learn how to set up your watch when it's solo. 

Select the language you would like to use for your watch and then touch Next. Swipe up, and then touch the Question mark. On the next screen, swipe up and touch here. You will be shown a set up screen where you can adjust the initial settings. Follow the setup guide, and your watch is now set up without a phone.

Set Up Watch Without a Phone

Troubleshooting

If you're having a little trouble connecting your watch, read the information below to get some extra help.

Data from the Watch is not Syncing with Your Phone:

  • If health data won't sync, open the Samsung Health app on your phone. Navigate to Steps > More Options > View your step count data and then select your watch.

  • Disconnect your watch from your phone (Apps > Galaxy Wearable > More Options > Disconnect), and then restart both your Gear and your phone.

  • Make sure that the Samsung Health app is up to date.

  • Clear the app cache for Galaxy Wearable and Samsung Health.

  • Clear the app data for Galaxy Wearable and Samsung Health and then reset both devices.

Data from the Phone is not Syncing with Your Watch:

  • Make sure the data you are trying to sync is saved to internal storage and not on a cloud service. You can access data from the cloud on your phone but some files will not be synced with your watch.

The Watch Stops Recording Data:

  • If you stop to rest or because you got caught in traffic, the watch may pause or end your session.

  • If you are in an area with weak mobile data strength, it can interfere with the process. Try disabling mobile data if this problem persists. 

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