Samsung Galaxy Watch loses mobile connection after pairing to new phone

If you have an LTE smart watch model, there are several reasons why it may not activate or may disconnect from your mobile network after pairing it to a new phone. For example, you may need to purchase a new data plan from your carrier.

Activate LTE service for your Samsung Galaxy Watch

Activate service When you connect your watch to your phone for the first time, you'll see prompts to activate your carrier's service on the watch. Once you've done that, you'll need to finish the activation process. Note: Carrier service cannot be activated outside of the United States on a watch sold for use in the United States. The Galaxy Watch4

Manage mobile networks on your Samsung LTE smart watch

Access mobile network settings via watch You can easily manage your cellular network settings directly from your watch. On your watch, navigate to Settings. Tap Connections, and then tap Mobile networks. If prompted, tap the check mark to confirm that your watch and phone share the same service provider. From here, you can manage Mobile networks, M

Share your phone number with your Samsung LTE smart watch

Carriers that support sharing a number If your carrier is not listed here or you experience issues with using number sharing, please check with your carrier's support for more information about sharing a number between your phone and watch. Verizon NumberShare AT&T NumberSync T-Mobile Digits If you are having trouble with LTE service on your watch

Setting up your Samsung smart watch with or without a phone

Connect smart watch to a Samsung or other Android phone The Galaxy Wearable app connects your smart watch to a compatible phone. You should make sure to check if your phone is on the list of compatible phones. Then, you can use the app to manage and monitor your watch's features and apps installed from the Play Store. But first, make sure Bluetooth

Cannot activate Samsung Galaxy Watch with a QR code

The LTE version of the Galaxy Watch, Galaxy Watch Active2, and Galaxy Watch3 can be activated with select U.S. carriers. Activation details may differ by the carrier. Currently, QR code activation is only available for AT&T and Verizon customers. Be sure to contact your carrier for additional support with QR code activation issues.

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