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  2. Samsung Galaxy Watch loses mobile connection after pairing to new phone
Connect Galaxy Watch Active2 to mobile network

Samsung Galaxy Watch loses mobile connection after pairing to new phone

Connect Galaxy Watch Active2 to mobile network

If you have a LTE model Galaxy Watch Active2, Galaxy Watch, or even a Gear S3, there are several reasons why your watch won't activate or may disconnect from the mobile network after you pair it to a new phone. For example, your may need need to purchase a new data plan from your carrier or check the SIM card in your phone.

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Cannot connect Samsung smart watch to Wi-Fi
Cannot connect Samsung smart watch to Wi-Fi
There could be several reason why your watch won't connect to a Wi-Fi network. For example, the Wi-Fi settings on the watch may be set to off, or there could be issues with the wireless networking you're trying to connect to.
 Cannot complete activation for your Samsung Galaxy Watch
Cannot complete activation for your Samsung Galaxy Watch
When you're setting up mobile service for a Galaxy Watch Active2 or Galaxy Watch with the Galaxy Wearable app, you will be prompted to either purchase a data plan, or use a QR code. However, be sure to contact your carrier for activation support.
 Cannot activate your Samsung Galaxy Watch with a QR code
Cannot activate your Samsung Galaxy Watch with a QR code
The LTE version of the Galaxy Watch and Galaxy Watch Active2 can be activated with select U.S. carrier. Activation details may differ by the carrier. Currently, QR code activation is only available to AT&T and Verizon customers. Be sure to contact your carrier for additional support with QR code activation issues.
 Reduced battery life on your Samsung smart watch
Reduced battery life on your Samsung smart watch
There are several reasons why your watch may have a reduced battery life. For example, your watch may not have properly charged, or certain apps or settings are consuming a large amount of battery power.
 Incorrect time displayed on Samsung smart watch
Incorrect time displayed on Samsung smart watch
There are a few reasons why your watch may display the wrong time. For example, the phone that the watch is connected to may have the incorrect time set, or your watch is set up as a standalone and you’ve entered a different time zone.
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