Dryer FAQs

From drum capacity to cycle settings — get answers to all your dryer questions here.

  • What is the best Samsung dryer?

    The Best Samsung dryer depends on your laundry habits. Samsung Bespoke AI™ dryers are considered top-of-the-line for their combination of AI-powered drying, large capacity, and smart connectivity. These dryers use AI OptiDry+™ to automatically adjust drying time and temperature based on fabric type and moisture levels¹, helping prevent over-drying while saving energy. Many models also feature Steam Sanitize+, Sensor Dry, and SmartThings® integration, making them a strong choice for performance, efficiency, and convenience.

    Shop all dryers.

  • Samsung dryers offer features to improve fabric care, efficiency, and convenience:

    • Sensor Dry: moisture sensors adjust temperature/time to prevent over drying.

    • Steam Sanitize+ & Steam Cycles: uses steam to reduce wrinkles and sanitize.²

    • AI OptiDry+™ / AI Optimal Dry: AI optimizes drying settings on select Bespoke models.¹

    • SmartThings® & Wi-Fi Control: start/stop cycles, alerts, remote control.³

    • Multiple Drying Cycles: Normal, Delicates, Bedding, Quick Dry, etc.

    • Reversible Door & Interior Light: easier loading/unloading.

  • Yes, many Samsung dryers are ENERGY STAR® Certified, meaning they meet strict energy-efficiency guidelines set by the U.S. Environmental Protection Agency. ENERGY STAR® certified Samsung dryers use advanced moisture sensors, optimized airflow, and efficient heating technology to reduce energy use while maintaining strong drying performance. Certification varies by model, so it’s recommended to check the product specifications for confirmation.

  • Samsung offers several types of dryers to fit different homes and preferences, including electric dryers, gas dryers, and heat pump dryers. Many Samsung dryers are designed to pair seamlessly with Samsung washers or All-in-One Washer Dryer Combos. Samsung also offers Stackable dryers with flexible installation and modern design.

    Visit our Gas vs. Electric Dryers Buying Guide for more information on dryer types.

  • Samsung dryers come in a range of modern finishes:

    • White

    • Ivory

    • Brushed Black / Black Stainless

    • Platinum / Brushed Navy

    • Dark Steel (Bespoke AI models)

    Availability varies by model. Some Bespoke finish options offer even more color flexibility. "

  • Samsung dryers come in a variety of drum sizes, typically ranging from 7.2 cu. ft. to over 7.6 cu. ft., offering large-capacity drying suitable for bulky items like comforters and towels. Larger capacity dryers are ideal for families or frequent laundry loads, while compact dryers work well for smaller spaces.

  • Samsung dryer prices typically range from around $600 to $1,800, depending on the model, capacity, and features. Entry-level dryers offer essential drying performance, while premium models include AI OptiDry+™, Steam Sanitize+, and SmartThings connectivity. Pricing may vary based on promotions, retailers, and finishes.

  • The average lifespan of a Samsung dryer depends on usage, maintenance, and model type. Proper care — such as cleaning the lint filter regularly, avoiding overloading, and using recommended cycles — can help extend the life of your dryer.

  • Samsung dryers offer a variety of drying cycles to provide optimal care for different fabrics and laundry needs. These cycles are designed to adjust heat, time, and drum motion based on load type, helping protect clothes while improving drying efficiency. Options may include Normal, Delicates, Heavy Duty, Bedding, and Steam cycles.

  • Yes, Samsung dryers are good for delicates. Many models include a Delicates cycle that uses lower temperatures and gentler drum motion to help protect sensitive fabrics like lingerie and lightweight garments. Sensor Dry technology also helps prevent over-drying, reducing fabric damage.

  • Yes, Samsung dryers are well-suited for pet owners, especially models with the Pet Care Dry cycle. This cycle is designed to keep your laundry smelling fresh, even with pets around. The Pet Care Dry Cycle helps remove 97% of 3 unpleasant odors⁴ caused by your four-legged family members. The large capacity drums also make it easier to dry pet bedding and blankets.

  • A Steam Sanitize+ dryer uses high-temperature steam to eliminate up to 99.9% of germs and bacteria⁵ while reducing wrinkles and odors. The steam penetrates fabrics during the cycle, providing deep cleaning without harsh chemicals. It’s ideal for items like bedding, towels and baby clothes.

  • Sensor Dry uses built-in moisture sensors to detect when clothes are dry and automatically adjusts the drying time and temperature. This helps prevent over-drying, protects fabrics and improves energy efficiency by stopping the cycle when drying is complete.

  • MultiControl™ allows select Samsung washers and dryers to be controlled from one central control panel. When stacked, the dryer can be operated directly from the washer’s controls, making laundry more accessible and convenient without reaching up to the dryer panel.

  • AI OptiDry+™ automatically optimizes drying settings by adjusting heat and time in based on fabric type and moisture levels, helping reduce energy use while protecting clothes from heat damage.

  • How do I order a Samsung dryer online?

    You can order a Samsung dryer online directly through Samsung.com in a few steps:

    • Visit the Samsung dryers category and choose your model

    • Select fuel type, capacity, and color (if applicable)

    • Choose delivery, installation, and haul-away options

    • Add to cart and proceed to checkout

    • Sign in or check out as a guest and complete payment

    Samsung.com also allows you to compare models and check availability by ZIP code.

  • Samsung dryer delivery times vary by model and location:

    • Estimated delivery dates are shown at checkout

    • Many in-stock dryers deliver within 7–14 business days

    • Custom finishes or high-demand models may take longer

    • You’ll receive email updates once your order ships

    Delivery timing can change based on ZIP code, inventory, and selected services.

  • Samsung may charge delivery or installation fees for dryers depending on the model, location, and selected services. Some promotions include free delivery, while professional installation and haul-away services are often optional add-ons. All applicable fees are clearly shown in your cart before completing checkout.

  • To modify or cancel a Samsung dryer order:

    • Sign in to your Samsung account

    • Go to My Orders

    • Select the order and choose Cancel (if eligible)

    • Orders already shipped may not be changeable

    If cancellation isn’t available online, contact Samsung Support as soon as possible.

  • You can check your Samsung dryer order status by:

    • Signing in to your Samsung account

    • Navigating to My Orders

    • Viewing real-time updates including processing, shipped, or delivered

    Guest orders can be tracked using the order number and email confirmation.

  • Haul-away service may be available when purchasing a Samsung dryer, allowing removal of your old appliance at the time of delivery. Availability depends on location and current promotions, and the service must be selected during checkout. The old dryer should be disconnected and accessible on delivery day.

  • Yes, Samsung offers professional installation services for dryers in many locations. Installation is performed by trained technicians and includes proper placement and connection of the appliance. Installation options, availability, and fees vary by ZIP code and are displayed during checkout when purchasing your dryer.

  • To prepare for your Samsung dryer delivery, make sure pathways and doorways are clear, electrical or gas connections are accessible, and the delivery area is free of obstacles. If replacing an old dryer, it should be disconnected and emptied before delivery. Samsung provides delivery prep guidance ahead of your scheduled date to help ensure a smooth installation.

  • Samsung offers several payment and financing options:

    • Major credit and debit cards

    • Samsung Financing through Samsung Credit

    • Promotional 0% APR financing (with approval)

    • Third-party financing options may be available

    Details and eligibility appear at checkout.

  • How can I get my Samsung dryer repaired?

    To get your Samsung dryer repaired, visit Samsung Support and submit a service request under the Appliances section. You’ll be guided to schedule service with an authorized Samsung technician after entering your model number and issue details. Repairs may be covered under warranty depending on your product and purchase date.

  • If your Samsung dryer stops working:

    • Check power or gas connections

    • Confirm the door is fully closed

    • Reset the dryer if needed

    • Run basic troubleshooting

    • Contact Samsung Support if the issue continues

  • To troubleshoot common Samsung dryer issues, start by checking the lint filter, venting, and power or gas connections. Confirm the correct cycle is selected and that the load size matches the cycle type. Samsung’s online troubleshooting guides walk through solutions for issues like poor drying, unusual noises, or error codes and can help determine whether service is needed.

  • Yes, the SmartThings™ app can help troubleshoot compatible Samsung dryers:

    • Run SmartThings Diagnostics

    • Receive error code explanations

    • Get maintenance alerts

    • Monitor dryer performance

    Requires Wi-Fi-enabled models and app setup.

  • You can schedule repairs for your Samsung dryer through Samsung Support by selecting “Request Service,” entering your model number, and describing the issue. Once submitted, you’ll be able to choose a service date with an authorized Samsung technician. Appointment details and updates are provided through your Samsung account or confirmation email.

  • To find Samsung dryer repair services near you, visit Samsung Support and request service by entering your ZIP code and dryer model number. Samsung connects customers with authorized service providers who are trained to repair Samsung appliances. Using authorized technicians helps ensure proper repairs and maintains warranty coverage when applicable.

  • If your Samsung dryer isn’t drying clothes, it’s often due to airflow or load issues. A clogged lint filter, blocked or kinked venting, or an overloaded drum can prevent proper drying. Selecting the wrong cycle—especially on Sensor Dry—may also cause clothes to feel damp if airflow is restricted. Cleaning the lint filter before every load and ensuring the vent system is clear can help restore drying performance.

  • If your Samsung dryer isn’t heating:

    1.Check power supply or gas line

    2. Ensure correct cycle selection

    3. Heating element or thermostat may need service

    4. Reset the dryer

    Contact Samsung Support if the issue persists.

  • To reset a Samsung dryer:

    1. Turn the dryer off

    2. Unplug it for 1–5 minutes

    3. Plug it back in and restart

    This can resolve minor software or control issues.

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1Based on AI-based algorithm using the AI Opti Wash & Dry(tm) cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. To prevent wear, wash like fabrics together.

2Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary. 

³Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. 

⁴Based on DOE 1.5kg load of wet laundry polluted with 3 gases: Isovaleraldehyde (food), Methyl Mercaptan (feces) and Nonanal (body). 

⁵Based on internal testing and independently verified by Intertek.