Range FAQs

Cooking doesn't have to be confusing, get answers to your burning questions about ranges.

  • What is the best Samsung kitchen range?

    The best Samsung kitchen range for your home depends on your household’s needs. Samsung offers a wide range of freestanding, slide-in, gas, electric, induction and dual fuel ranges with smart features like Wi-Fi control, Air Sous Vide, Air Fry cooking, Smart Camera Inside and large oven capacities up to 6.3 cu ft to handle everything from daily meals to entertaining. Browse kitchen ranges by fuel type and features to find one that fits your cooking style and kitchen size.

    Shop all Samsung ranges.

  • Samsung ranges offer cooking features designed to fit different kitchen setups and everyday cooking needs. Features vary by model and fuel type so you can choose what works best for how you cook.

    • SmartThings connectivity lets you monitor and control your range from your phone.1

    • Air Fry cooks crispy foods inside the oven with little to no oil.2

    • Air Sous Vide locks in flavor and moisture so you can enjoy gourmet cooking at home.3

    • Convection and Convection+ circulate hot air for more even cooking. Convection+ lets you cook your food faster and more evenly than standard Convection by circulating only hot air throughout your oven.4

    • Anti-Scratch Matte Cooktop5 is 54% more scratch resistant, more durable and less likely to get marked by cookware or cleaning.6

    • Smart Oven Camera allows you to check on dishes while they’re cooking in your oven.7

    • AI Home display: Get personalized recommendations, follow video recipes, access apps and even see who's at your door––all from the 7" AI Home LCD Display.8

    • Rapid boil and dual/triple burners give flexible cooktop heat options.

    • Griddles and storage drawers add extra cooking and organization space.

    • Self-Clean and Steam Clean help keep your oven spotless without having to lift a finger.

    • Easy preset buttons let you prepare a variety of foods with precision using the simple push of a button.

    Shop all Samsung ranges.

  • Yes. Many Samsung ranges are ENERGY STAR® Certified, meaning they meet energy efficiency guidelines set by the U.S. Environmental Protection Agency (EPA). You’ll see the ENERGY STAR® label on eligible electric and induction range models indicating that they are designed to help reduce energy use in everyday cooking.

  • Samsung offers a variety of different range types to fit different kitchens and cooking styles:

    • Freestanding ranges offer controls on the back or front for easy, versatile installation.

    • Slide-in ranges provide a built-in look with a seamless fit to countertops.

    • Gas ranges use natural or LP gas for burners and ovens.

    • Electric ranges feature smooth cooktops and precise heating.

    • Induction ranges heat cookware directly for fast, even cooking.

    • Dual fuel ranges combine a gas cooktop and electric oven to provide the best of both cooking methods.

  • Samsung kitchen ranges are available in several colors to fit different kitchen styles. You can choose stainless steel, Black Stainless Steel, Matte Black Steel or White Glass for your preferred kitchen aesthetic. Color options vary by model, so check the product page for available finishes.

  • Samsung kitchen ranges come in different sizes to fit a variety of kitchens. The standard width for freestanding and slide-in ranges is 30 inches. Depths and oven capacities vary by model, so check each product page for exact dimensions to find the right fit for your kitchen.

  • There are several different oven types available depending on the model of Samsung kitchen range you choose:

    Available oven types on Samsung ranges

    • Conventional ovens – uses traditional gas or electric heating for baking and roasting

    • Convection ovens – circulates hot air inside the oven for more even cooking

    • Convection+ ovens – a variation of convection that moves air for faster, for more even results

    Some ranges also include extra cook settings such as built-in Air Fry mode or Air Sous Vide that work with the convection system. Learn about the difference between ranges and ovens in our Range vs. Stove vs. Oven Buying Guide.

  • Samsung Flex Duo™ Oven lets you turn one oven into two separate ovens so you can cook different foods at different temperatures at the same time. It uses a removable Smart Divider with dual temperature controls so you can split the oven space into two cavities or open it up as one large oven. That means you can bake and roast in each section without flavors mixing. Flex Duo is found on select Samsung ranges and slide-in ovens.

  • Samsung Smart Oven Camera is a built-in oven camera inside select Samsung ranges and ovens that lets you see what’s cooking without opening the door by streaming live video to your phone through the SmartThings app. You can check on meals while they cook and capture photos or timelapse videos. The camera works over Wi-Fi so you can monitor food from anywhere using a compatible Android or iOS device. Plus share time-lapse videos to your social media.

  • Ambient Edge Lighting™ on Samsung ranges is a cooktop and oven light feature that lets you visually know when your cooktop is on or when food is still cooking by glowing around the range. You can also use the SmartThings app to customize mood lighting when the range is not in use. It gives a quick way to see cooking status from across your kitchen.

  • Samsung Air Sous Vide is a cooking mode on select Samsung ranges that uses hot air at low controlled temperatures to cook vacuum-sealed food in the oven without water. You place the sealed bag inside the oven and the gentle heat and airflow let food cook evenly while locking in moisture and flavor, a twist on traditional sous vide that doesn’t require a separate water bath.

  • Samsung’s Anti-Scratch Matte Glass Cooktop is a cooktop surface that’s designed to stay looking good longer by resisting marks from cookware and cleaning tools better than a regular glass top. It’s more scratch-resistant, durable and easier to clean while helping your range or cooktop look smooth and neat over time.

  • Yes, many Samsung ranges include a built-in Air Fry feature that lets you cook foods with crisp results using hot air and little to no oil right in the oven, without needing a separate appliance. You’ll see an Air Fry mode option on the control panel that can be used with the Air Fry Tray (included with select models) so you can place food where air circulates best. This feature appears on several Samsung slide-in and freestanding ranges.

  • While the exact lifespan of a Samsung range depends on factors like how often you use it and how well you care for it, properly installed and maintained ranges last between 10 to 15 years.

  • Prices for Samsung ranges vary by model, features, design and fuel type. Exact prices are shown on the product pages so you can compare and choose the range that fits your kitchen and budget. Shop all ranges

  • Traditional Convection in Samsung ovens uses a fan to circulate heated air around food so it cooks more evenly and faster than conventional modes. That fan works with the top and bottom heating elements to distribute heat. True Convection or Convection+ adds a heated element around the fan so hot air is pushed more consistently through the oven cavity. This supports more even temperature distribution and can help cook food more evenly on multiple racks. Learn more about convection heat with the Convection Oven vs. Conventional Oven Buying Guide.

  • How do I order a Samsung range online?

    You can order a Samsung range online directly from Samsung.com by choosing the model and checkout options that best fit your kitchen.

    • Go to Samsung.com and browse Samsung ranges by fuel type, size and features.

    • Select a range, review details and choose finish and installation options if available.

    • Add the range to your cart and proceed to checkout.

    • Enter delivery details and complete payment to place your order.

    If basic steps don’t help you may need to check your model’s support info for specific troubleshooting or contact Samsung Support.

  • Samsung range delivery options vary based on your location, product availability and the delivery option you choose. For large home appliances like ranges, Samsung.com will show you the earliest available delivery dates at checkout. Appointments are confirmed after purchase and you’ll get a call before your scheduled delivery window.

  • Yes. Samsung offers professional installation for Samsung kitchen ranges in many areas when you order on Samsung.com. Installation options are shown at checkout and vary by model and location. Services may include basic setup and connection for electric or gas ranges where available, so your range is ready to use after delivery.

  • Once a Samsung range order is placed it usually cannot be changed. You may be able to cancel the order if it has not shipped yet by signing in to My Orders on Samsung.com.

    • Go to My Orders and select your range order.

    • Choose Cancel if the option is available.

    • If the order has shipped, you can review return options after delivery.

  • You can track your Samsung range delivery online through your Samsung account. After placing your order Samsung provides delivery updates and tracking details in one place.

    • Sign in to My Orders on Samsung.com.

    • Select your range order to track your shipping status and view the scheduled delivery date.

    • Use the tracking link shown once the order ships.

  • Proper preparation can ensure your Samsung range delivery and installation go smoothly. Samsung recommends getting your space and connections ready before the delivery team arrives.

    • Clear a path from the entrance to the kitchen.

    • Measure the space to confirm the range will fit.

    • Disconnect and remove your old range if required.

    • Make sure gas or electrical hookups are accessible and meet local requirements.

    • Secure pets and clear nearby cabinets or countertops.

  • There are several ways to pay for your Samsung range. Available options appear at checkout and depend on eligibility.

    • Samsung Financing allows you to pay over time with monthly installments for approved customers.

    • Lease-to-Own lets you make scheduled payments with the option to own the appliance at the end of the plan.

    • Pay-in-4 with Klarna splits your purchase into four interest-free payments over six weeks.

    • Pay-in-4 with Affirm divides your purchase into four payments over eight weeks with no hidden fees.

  • Why isn’t my Samsung range heating properly?

    You can order a Samsung range online directly from Samsung.com by choosing the model and checkout options that best fit your kitchen.

    • Go to Samsung.com and browse Samsung ranges by fuel type, size and features.

    • Select a range, review details and choose finish and installation options if available.

    • Add the range to your cart and proceed to checkout.

    • Enter delivery details and complete payment to place your order.

    If basic steps don’t help you may need to check your model’s support info for specific troubleshooting or contact Samsung Support.

  • If your Samsung range won’t turn on, check these common issues first:

    • Make sure the range is plugged in and the outlet is working.

    • Check that the circuit breaker or fuse for the kitchen is not tripped.

    • Ensure Demo Mode is not active, as it prevents the oven from heating.

    • For gas ranges, confirm the gas supply is turned on and the igniter sparks.

    If these steps don’t help, check your model’s support guide for additional troubleshooting.

  • If your Samsung induction cooktop isn’t detecting cookware, check the following:

    • Make sure the cookware is induction-compatible, meaning it has a magnetic bottom.

    • Use a flat-bottomed pan that sits evenly on the cooktop surface.

    • Ensure the pan is centered on the cooking zone.

    • Avoid pans that are too small or too lightweight, as they may not trigger detection.

    Using the right cookware ensures proper heating on your induction range.

  • Some sounds from a Samsung range are normal during use. You may hear:

    • Clicking when the oven ignites or burners spark.

    • Fan noises from convection or cooling fans during cooking or after the oven is turned off.

    • Buzzing or humming from the cooktop or oven while heating.

    Check your model’s guide if sounds seem unusual or louder than normal.

  • You can connect your Samsung range to SmartThings to monitor and control it from your phone.

    • Download and open the How do I connect my Samsung range to SmartThings? app on your mobile device.

    • Sign in or create a Samsung account.

    • Tap Add device, select wifi Appliances > Range, and follow the on-screen steps..

    • Make sure your range is powered on and connected to the same Wi-Fi network as your phone.

    Once connected, you can start, stop, and monitor cooking remotely.

  • To reset your Samsung kitchen range, follow these steps:

    • Power off the range by unplugging it or turning off the circuit breaker.

    • Wait 30 seconds to 1 minute.

    • Plug the range back in or turn the circuit breaker on.

    • Some models may also have a Reset option in the oven settings menu.

    This can help clear minor errors or electronic glitches.

  • To keep your Samsung kitchen range and cooktop clean and working well, follow these steps:

    • Wipe spills immediately with a soft cloth to prevent buildup.

    • Use mild soap or a non-abrasive cleaner on the cooktop and oven surfaces.

    • Remove and clean burner grates, drip pans, and knobs regularly.

    • For ovens with self-clean or steam clean modes, follow the instructions in your manual.

    • Avoid harsh chemicals or steel wool that can damage surfaces.

  • You can use the Smart Oven Camera to monitor your Samsung oven remotely with SmartThings:

    • Open the SmartThings app on your phone and select your oven.

    • Tap Live Camera to see real-time images of your food.

    • Use the camera to check doneness without opening the oven door.

    • Some models even allow you to receive alerts or view cooking progress directly in the app.

  • To schedule a repair for your Samsung range:

    • Go to the Samsung Support page for service requests.

    • Sign in with your Samsung account or enter your product information.

    • Select Repair or Service and follow the prompts to schedule a technician visit.

    • Choose a convenient date and time for in-home service.

  • You can locate Samsung range support and service through Samsung.com:

    • Visit the Service & Repair page and enter your ZIP code or city.

    • View authorized service centers and available in-home service options.

    • Contact Samsung Support directly for help with scheduling or troubleshooting.

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1Available on Android and iOS devices.

2As compared to deep-frying.

3Requires a sous vide cooking bag, which is not included with the oven.

4As compared to standalone Samsung convection ovens.

5Based on scratch testing by Intertek, simulating regular use.

6As compared to conventional glass. Based on scratch testing by Intertek.

7Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

8Recipe recommendations and Bixby accessible through the Home utilize AI (deep learning models).