Refrigerators FAQs

Find answers to all your questions about Samsung Refrigerators here.

  • What is the best Samsung refrigerator?

    There isn’t a single “best” Samsung refrigerator that works for everyone — the right one depends on your kitchen space, storage needs, and features you care about.

    Below are some popular Samsung models and who they’re best suited for:

    Bespoke 4-Door Flex Refrigerator with AI Family Hub™+

    • Best for: Tech enthusiasts and smart-home users
    • Why: Offers premium smart features, customizable storage zones, and AI-driven convenience for maximum flexibility.

    Bespoke 3-Door French Door Refrigerator

    • Best for: Large families and everyday use
    • Why: Provides a spacious interior and organized layout for plenty of fresh and frozen food storage.

    Bespoke Side-by-Side Refrigerator with Beverage Center

    • Best for: Beverage lovers and style-focused kitchens
    • Why: Features a built-in Beverage Center and customizable finishes, making it ideal for entertaining and design-forward spaces.

    Standard Side-by-Side Refrigerator

    • Best for: Value-minded shoppers
    • Why: Delivers reliable performance, good capacity, and essential features without premium add-ons.

    Counter-Depth French Door Refrigerator

    • Best for: Kitchens with limited space or a built-in look
    • Why: Sits flush with cabinetry for a streamlined appearance while maintaining practical organization and storage.

    Learn more about Samsung fridges here.

  • Samsung Refrigerators come in several styles to fit your space and storage needs, including 4-Door and 3-Door French Door models with flexible capacity, 4-Door Flex™ for adjustable temperature zones, Side-by-Side designs for easy access, Top Freezer options for smaller spaces, and specialty models that switch between fridge or freezer mode.

    Visit our How to Choose a New Fridge Buying Guide for more information on refrigerator types and features.

  • Most Samsung refrigerators come in traditional colors and finishes that you select at purchase:

    • Stainless Steel
    • Fingerprint-Resistant Stainless Steel

    Bespoke Refrigerators feature panels that come in a limited number of different colors and finishes:

    • White Glass
    • Charcoal Glass
    • Morning Blue Glass
    • Stainless Steel
    • Matte Black Steel

  • Samsung refrigerators come in 28–36" widths and 65–73" heights with standard depth, counter depth or narrow designs to fit most kitchens.

    • 30-inch models fit small spaces.
    • 33-inch models add room without full width.
    • 36-inch models offers the most storage.
    • Standard Depth gives max capacity.
    • Counter Depth sits flush with cabinets.

    Find the right fridge size.

  • Samsung refrigerator features include a range of cooling, convenience, storage and smart options for everyday use.

    • Beverage Center allows easy drink access.
    • Multiple ice types.
    • FlexZone™ drawer with adjustable temperatures.
    • AI Vision Inside™ helps identify what’s in your fridge.
    • Wi-Fi with SmartThings connectivity.
    • Family Hub™ for apps, photos and recipes.

    Learn more about Samsung fridge features here.

  • Smart features on Samsung fridges help you stay connected in the kitchen. Family Hub™ lets you view recipes, photos, music and smart devices. AI Vision InsideTM shows select foods that you put in and take out of your fridge. AI Home adds a 9" screen with Bixby. Many models work with SmartThings for monitoring and AI Energy.

    Learn more about Samsung fridge smart features here.

  • As of December 2023, 95% of Samsung Refrigerators were ENERGY STAR® certified, contributing to Samsung’s broader recognition as an ENERGY STAR Partner of the Year. ENERGY STAR Certified refrigerators meet energy-efficiency guidelines set by the EPA, and Samsung offers a wide range of home appliances that carry this certification.

  • Samsung refrigerator costs vary based on factors like the size, style, finish and features you choose with prices starting at $749. Shop online to compare prices and configurations.

    Shop all refrigerators here.

  • While a refrigerator’s lifespan can be affected by many factors, most Samsung refrigerators will last between 10-15 years with proper care.

    For connected refrigerator that feature SmartThings connectivity, proactive monitoring and maintenance alerts provide diagnostics to address small issues before they impact performance, helping you keep the fridge running efficiently.

  • A Bespoke AI Refrigerator is a Samsung Bespoke fridge with built-in smart features like AI Vision Inside™, which recognizes select foods you put in and take out so you can keep track of what’s inside. Bespoke AI Refrigerators may also include the AI Family Hub™+ touchscreen for smart control and entertainment.

  • An AI Family Hub™+ refrigerator is a Samsung smart fridge with a larger 32 inch touchscreen and SmartThings connectivity that helps you manage food, schedules, and your home. Select models with AI Vision InsideTM can identify food items and help track groceries from the fridge door.

  • An AI Home refrigerator is a smart fridge with a built-in display that helps manage your kitchen and connected home. It lets you control SmartThings devices, view recipes and energy use, and access key functions from the door.

    Shop AI Home refrigerators.

  • An AI Hybrid Cooling refrigerator is a Samsung smart fridge that uses an intelligent hybrid cooling system to help keep food fresh while using energy efficiently. It combines a high-efficiency compressor with AI that adjusts cooling based on usage, helping maintain consistent temperatures when doors open or groceries are added.

  • An AI Vision Inside™ refrigerator is a Samsung smart fridge with an internal camera that recognizes select foods you put in and take out so you can keep track of what’s inside. When connected to SmartThings it can notify you when items are running low or expiring and help you plan meals more easily.

    Shop refrigerators with AI Vision Inside™.

  • A FlexZone™ Drawer refrigerator is a Samsung fridge with a dedicated middle drawer that offers flexible storage. You can choose preset temperature modes for items like meat, beverages, snacks, or produce, making it easy to switch uses and keep foods stored at the right temperature.

    • Bespoke AI 4-Door French Door features a FlexZone™ Drawer with adjustable temperature settings to help organize and store meats, drinks and more.
    • 4-Door French Door with FlexZone™ Drawer has four temperature options and a Smart Divider for flexible storage.
    • Bespoke 4-Door French Door with Beverage Center and FlexZone™ Drawer lets you customize the middle drawer temperature for different foods.

  • Beverage Center™ refrigerators feature a built-in beverage station designed for fast, convenient access to drinks without fully opening the main refrigerator doors. The Beverage Center™ includes an AutoFill Water Pitcher that refills itself, an infuser option for flavored water, and a Dual Auto Ice Maker on select models for different ice styles .

  • How do I order a Samsung refrigerator?

    Order your Samsung refrigerator in just a few easy steps:

    1. Shop here and find the model you’d like to buy.
    2. Choose available options (style, color) and select delivery or in-store pick-up.
    3. Click Buy Now/Add to Cart, then go to Checkout.
    4. Enter your payment and shipping info, then Place Order to complete your purchase.

  • Most Samsung refrigerators are shipped to match the scheduled delivery date shown at checkout. Large home appliances like refrigerators let you choose a delivery date at checkout, often as soon as about 3 days after ordering depending on your location and availability. Check your scheduled delivery date in My Orders after you place your order.

  • Samsung shows any shipping fees at checkout before you place your order. Some appliances like refrigerators may include free standard delivery, but if a fee applies you will see it in your cart or at checkout.

  • Samsung shows any delivery fees at checkout before you place your order. Many refrigerators include free standard delivery, but if a delivery fee applies it will appear in your cart or during checkout.

  • You cannot modify your Samsung Refrigerator order after it has been placed. Instead, go to My Orders, cancel the existing order if a Cancel button appears, then place a new order with the changes you want. You also cannot change the payment method after placing an order.

  • If your Samsung refrigerator has not shipped yet you can contact Samsung Order Support to request a new delivery date. If the item has already shipped you’ll need to work with the carrier on delivery timing as shown in your delivery emails or tracking information.

  • To check the status of your Samsung Refrigerator order, sign in to My Orders on Samsung.com to see the current status of an order and the expected delivery date. After your order ships you’ll get an e-mail with tracking info. If you didn’t log in when you ordered, use the Search Orders page with your Order ID and email to view status.

  • To track your Samsung refrigerator delivery, sign in to My Orders on Samsung.com and view the current shipping status and expected delivery date. You’ll also get an email with tracking info once the order ships. If you checked out as a guest, use Search Orders with your Order ID and email to view status.

  • Yes, haul-away service is available with purchase of a Samsung Refrigerator. Add it at checkout for an extra fee and the delivery team will remove the old appliance as long as it is empty and uninstalled, or with purchase of installation service. Some built-in refrigerators cannot be hauled away.

  • Yes, refrigerator installation service is available when you buy a Samsung refrigerator. At checkout you can add home installation for an extra fee. The delivery team will deliver and install your fridge, replace connectors, level it and remove packaging.

  • To prepare for your Samsung Refrigerator delivery:

    • Measure the space so the height/width/depth fit and doors can open fully.
    • Make sure the path from door to install spot is clear.
    • Have a working grounded outlet and, if needed, a water shut-off valve within 6 ft for ice/water models.
    • An adult must be present.

  • You can choose your Samsung Refrigerator delivery date during checkout when available by selecting from the calendar of delivery options shown. Delivery dates may vary by location and availability, and you’ll be contacted directly to confirm your delivery window.

  • • Credit card or debit card (Visa, Mastercard, Discover, AmEx).
    • PayPal and digital wallets like Samsung Pay, Google Pay and Venmo.
    • Samsung Financing to pay over time on qualifying purchases.
    • Affirm or Klarna installments split your purchase into multiple payments.
    • Financing and pay-over-time plans may vary by order and eligibility.

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