warranty-offer-2026 | Samsung US

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Please enjoy our special offers for you

MY BENEFITS SPECIAL OFFERS

FREQUENTLY ASKED QUESTIONS

A.) Do I have an eligible purchase?

a. If you purchased an eligible Samsung Home Appliance product within the promotional period, then you may have an eligible purchase. Eligible categories include Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Washers, Dryers, Wine Coolers, and Freezers. Countertop Microwaves, Vacuums, and accessories not eligible for this offer. Qualifying purchase must be completed from a participating retailer in-store or online between Jan 1^st, 2026, and July 8th^st, 2026. All Samsung authorized retailers, including Samsung.com participate in this promotion. Retail purchases only. Contractors, builders and wholesalers are excluded from this offer.
B.) What is the offer?

a. Purchase an eligible Samsung Home Appliance product from a participating retailer, submit a valid offer claim at samsungrebates.com and receive a one-year warranty extension from the original one year manufactures warranty.
C.) What is covered with this warranty?

a. Two (2) years of full product coverage (1 year original + 1 additional year), including parts and labor, on eligible models, for products purchased in between Jan 1^st, 2026, and July 8th^st, 2026. Eligible model list is listed in the Terms and Conditions. The offer is valid with proof of purchase.
D.) Which retailers will be participating in this promotion?

a. All Samsung authorized retailers including Samsung.com.
E.) Are any other warranties still valid in addition to this extended warranty? (ex. Refrigerator 10-year compressor warranty)

a. Yes, all other warranties are still valid for the respective products and are not impacted by the 2-year parts and labor warranty.
F.)   How do I redeem this offer?

a.      Purchase an eligible Samsung appliance from a participating dealer between Jan 1^st, 2026, and July 8th^st, 2026, and save your receipt.

b.      Submit an on-line offer claim between Jan 1^st, 2026, and August 8^th, 2026, visit samsungrebates.com (“Website”) to access the online Offer claim form.

c.      Complete and submit the offer claim form between 12:00 PM ET Jan 1^st, 2026 and 11:59:59 PM ET August 8^th, 2026 by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, telephone number, and date of birth. Participants will not be allowed to change their mailing address or email address after submitting

d.      Provide date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase, including the model number and serial number. The file must be in .JPEG, .JPG, PDF., .PNG, or GIF, format and may not exceed 20MB.

e.      Wait for the email conformation that your claim has been approved and save that email for your records
G.) I previously bought qualifying products from a participating retailer, can I still participate in this Offer?

a. No, only home appliances purchased between Jan 1^st, 2026, and July 8th^st, 2026, are eligible for this offer.
H.) What information do I need to submit?

a. You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts and complete all required forms on samsungrebates.com to complete your submission.
I.) Where do I find serial numbers on my home appliance?

a. Check inside the door jam, side trim, or bottom of your appliances.
J.) I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?

a. No, a valid receipt/proof of purchase is mandatory for participation in this Offer.
K.) What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my home appliance?

a. Please make sure that you have entered all 14 or 15 digits.
L.) What happens if I’m having problems submitting my claim?

a. If you are unable to complete an Offer Claim Form due to an error, please contact Rebate Support at (833)-215-9233
M.) How can I check the status of my claim?

a. After you receive your registration confirmation email, you may visit samsungrebates.com to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.
N.) Does my extended warranty apply if I have moved?

a. No, extended warranty is only eligible for the address that it was originally submitted for and only for the product that was submitted for.
O.)   I submitted my information, but I haven’t gotten an email confirmation in 5 business days. What do I do?

a.      Please be sure to check your Spam folder

b.      If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”

c.       If there hasn’t been an update to your status within 10 business days, please contact Customer Support at (833)-215-9233
P.) What is my course of action if I am rejected?

a. You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on August 8^th, 2026. If you don’t receive this email, please contact Customer Support at (833)-215-9233
Q.) I received an email that my extended warranty has been approved, now what?

a. Save the conformation email of your claim approval as evidence that the extended warranty has been activated
R.) How do I file a warranty claim?

a. You can request and schedule a warranty repair online at samsung.com/us/support/service/
S.) Where can I find out more information about the 2-year warranty?

a.) Warranty information is available at samsung.com/us/shop/promotions/warranty-offer-2026