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Clean Your Washer

Keeping your washer clean is an important part of maintenance. If your washer isn't clean, it can't get your clothes clean! This can also prevent odors and mold and keep your washer performing well. Let us show you how to clean surface stains, the pump filter (on front load washers), and run a self clean cycle.

The steps below apply to most models. If the cleaning instructions in your user manual are different, follow your user manual.

Prevent Mold and Odors

You just used water and soap to wash your clothes. How could mold or bacteria possibly get in your washing machine? Well unfortunately, bacteria is in the water we use to wash our clothes, and it loves cold dark places. Also, when you use excess detergent it generates a lot of suds which leaves behind a residue that bacteria feeds on. The following tips will ensure that your Washer stays clean and help prevent the growth of bacteria and mold.

  • Air It Out: If possible, leave the lid or door on your washer open between cycles to allow it to dry.

  • Remove Loads Promptly: Remove wet clothes as soon as the cycle is finished. Leaving wet clothes in the washer for any amount of time promotes the growth of bacteria.

  • Use HE detergent: HE detergent is meant to be used with HE washers and generates less suds. Try to use powder over liquid when possible; liquid detergents are generally higher in suds.

  • Use Less Detergent: Use no more that the amount recommended for each load and experiment with using less until you find the minimum amount necessary to get your clothes clean.

  • Avoid Fabric Softener: Liquid fabric softeners leave residue that contributes to mold. Instead use distilled white vinegar in the washer, or dryer sheets and dryer balls to soften your clothes.

  • Keep the Door Gaskets Dry: Use an old towel to wipe around and under the door gasket and inside the door on your front-load washer. It's best to do this after every cycle, but at least do it once a week. This will ensure that water or mildew does not get trapped in the folds.

  • Run Self Clean: Don't forget to run a Self Clean (Self Clean+ or Pure Cycle on some models) at least once a month.

Clean Surface Stains

Surface staining is usually caused by water. Using a mild detergent and a damp cloth will not always remove the spots. If you have tried using a mild detergent and a damp cloth, and are having problems with surface stains, Samsung recommends using a small amount of Ceramabryte cooktop cleaner.

Clean and dry the affected area immediately. Any residual cleaner or water that is not removed will result in more stains.

To remove surface stains from the metallic finish on the door, follow the steps below:

  1. Dispense a small amount of Ceramabryte onto a clean, damp, non-abrasive, cloth.

  2. Clean the affected area by gently scrubbing in a repeating circular motion.

  3. When finished scrubbing, use a clean, damp, lint-free, non-abrasive, cloth to clean off the area.

  4. Use a clean, dry, lint-free, non-abrasive, cloth to dry the area.

Clean the Pump Filter

Top load washers and some older front load washers do not have a removable pump filter.

The pump filter on your washer, which has also been called the debris filter, helps filter lint and other debris from entering your home's drain system. We recommend cleaning the filter at least once a month (approximately 30-40 loads). Keeping it clean will also help prevent odors and ensure your washer drains properly.

If you recently ran a hot cycle such as Pure Cycle or Sanitize, the water in the washer will be very hot. Allow one hour for the water to cool before performing this procedure to avoid possible injury.

  1. Open the pump filter access panel by pressing in on the cover.

    Note: On some models you may need to gently pry the cover open using a coin.

  2. Locate the rubber drain hose and prepare to drain the water. You will need a container large enough for the amount of water in the washer and a towel.

    Note: We recommend an oil drain pan.

  3. Remove the cap from the drain hose and drain the water. 

    Note: The cap can be tough to remove because it forms an airtight seal. Hold the hose and twist the cap to remove.

  4. Once all the water is drained, remove the pump filter by twisting it counter clockwise.

    Note: On some washers, the pump filter is similar to the cap on a medicine bottle. Push in and twist to remove.

  5. Wash any dirt or other material from the pump filter. Also inspect the drain pump propeller located inside the pump filter housing to make sure it is clean.

    Note: Make sure the rubber gasket around the pump filter is not bent or torn. Torn gaskets should be replaced.

  6. Once the pump filter is clean, reinsert and twist clockwise until secured in the vertical position.

  7. Place the drain hose's cap firmly back onto the drain hose and secure the drain hose in the mounted clip before closing the access panel.

Samsung Washer Remove the Pump Filter

Clean the Inlet Filters

Clean the inlet filters of the water hose once or twice a year.

  1. Turn off the washer by pressing POWER and then shut off the faucet.

  2. Loosen and disconnect the water hoses from the rear of the washer.

    Note: To prevent water from gushing out, cover the hose with a cloth when loosening it.

  3. Use the needle-nose pliers to pull out the inlet filters from the inlet valves.

  4. Completely submerge the inlet filters in water, making sure the threaded connector is also submerged.

  5. Dry the inlet filters completely and then reinsert the filters.

  6. Make sure the threads are aligned as you reconnect the water hoses to the inlet valves to prevent leaks.

    Note: Making sure the hoses are also connected tightly will prevent leaks.

  7. Slowly turn the faucet back on, and make sure water is not leaking from anywhere around the inlet valves.

Self Clean

Self Clean (also called Pure Cycle or Self Clean + on different models) is a cleaning cycle that removes mold that may occur inside the washer. It is a special cycle designed to clean areas of the tub where moisture and detergent residue may accumulate but a normal cycle does not reach. The cycle may take a few hours. After the cycle begins, the current estimated time remaining will display.

To run a Self Clean cycle, make sure the washer is empty, do not add detergent or bleach, then press Self Clean and then Start.

If residue or suds appear during a Self Clean cycle, then we recommend to run another Self Clean cycle afterwards.

The Self Clean LED will display after a certain number of washes. This may vary slightly between models based on the size of your washer. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity.

Clean the Detergent Drawer

These images are for a top load washer, however the process is very similar for other washers like front load. To get instructions specific to your model, see your user manual.

  1. Pull and open the detergent drawer until it stops.  

  2. Remove the dispensers by lifting them out and then rinse them with warm water to remove traces of accumulated laundry products.  

  3. You can remove the entire detergent drawer by pushing the ends of each side of the case at the same time and then pulling it out.

    On a front load washer, push down on the tab between the bleach and pre-wash compartments as you pull the drawer out.

  4. Clean the drawer opening periodically with a soft cloth to avoid laundry additive buildup.  

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