Clean your Samsung washing machine

Someone using a cloth to clean the rubber gasket in the washer door

Keeping your Samsung washer clean is important because it prevents odors and mold from accumulating, and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether you're cleaning surface spots, the pump filter (on front load washers), or running Self Clean or Pure Cycle.

Routine cleaning

Keep fresh between cleanings

If you normally wash with cold water, run a cycle with warm or hot water occasionally to help slow down soil and detergent buildup.

Keep the door and detergent drawer open between cycles to prevent mold and mildew

Leaving these open helps air them out and prevents moisture from lingering long enough to allow mold or mildew to form. If mold or mildew has already formed, see our guide for troubleshooting.

Clean your washer's surface

Note: Clean and dry the affected area immediately to remove any residual cleaner or water.

Surface blemishes on the door are usually caused by water or detergent residue. A mild detergent and a damp cloth will remove most spots. If you've already tried that and the spots remain the same, use a small amount of Cerama Bryte cooktop cleaner.

  1. Dispense a small amount of mild detergent or Cerama Bryte onto a clean, damp, microfiber cloth.

  2. Clean the affected area by gently scrubbing in a repeating circular motion.

  3. When you're finished scrubbing, use a clean, damp, microfiber cloth to clean off the area.

  4. Use a clean, dry, microfiber cloth to dry the area.

Monthly cleaning and maintenance

Run a self-clean or pure cycle

To run a Self Clean cycle, make sure the washer is empty, press Self Clean, and then press Start. You don't need to add any bleach or detergent if you're just running a routine Self Clean, although we do recommend a process for using bleach if you already have an existing mold smell (see our guide for details). If residue or suds appear during a Self Clean cycle, we recommend running another Self Clean cycle afterwards.

The Self Clean reminder LED will display after 20 washes on a top load model or 40 washes on a front load model. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity. It's also a good idea to run one at least once a month if you do not do many washes in a month.

Self Clean (also called Pure Cycle or Self Clean+) is a special cycle that prevents mold. It's designed to clean areas of the tub where moisture and detergent residue may accumulate. A normal cycle may not be able to reach these areas. It takes approximately one hour to run Self Clean on a top load washer and four hours to run Self Clean on a front load washer. After the Self Clean begins, the estimated remaining time will display.

Clean the detergent drawer

Using too much detergent can gunk up the detergent drawer, causing less to reach your clothes. It can even contribute to odors and other issues with your washer. As long as your detergent drawer is mostly clean (easily achieved by wiping it dry after every wash session), then keeping it clean is pretty easy.

  1. Pull and open the washer detergent drawer until it stops.

    Remove and clean the washer detergent drawer
  2. Remove the detergent dispensers by lifting them out. Then, rinse them with warm water to remove traces of detergent residue. You can use a soft brush to clean them as well.

  3. You'll need to completely remove the drawer to clean the drawer opening.

    • On a front load washer, you can remove the washer detergent drawer by pushing in on the ends of each side of the drawer at the same time and then pulling it out.

    • On a top load washer, pull the drawer out, and then tip it up to remove it.

  4. Clean the detergent drawer opening with a soft cloth or non-metallic brush. Cleaning this often will help prevent detergent buildup.  

  5. When you are finished, place the inserts back into the drawer, and then align the drawer with the compartment rails. Push the drawer back to close it fully.

Clean the washer pump filter (front load only)

Caution: If you recently ran a hot cycle (Self Clean, Pure Cycle, or Sanitize), the water in the washer will be very hot. Allow one hour to elapse so the water can cool and to avoid possible injury.

The pump filter on your front load washer, also called the debris filter, helps filter lint and other debris from entering your washer's drain system. We recommend cleaning the pump filter at least once a month (or approximately 40 washes, whichever is more frequent). Keeping the pump filter clean will help prevent odors, reduce the likelihood of mold and mildew, and ensure your washer drains properly. Top load washers do not have a pump filter.

  1. To begin, open the pump filter access panel by pressing on the cover.

  2. Locate the rubber drain hose and prepare to drain the water. You will need a towel and a container large enough for the amount of water in the washer, like an oil drain pan.

  3. Remove the cap from the drain hose by holding the hose and twisting the cap. The cap can be tough to remove because it forms an airtight seal, so make sure to use a little elbow grease. Once the cap is removed, drain the water.

  4. Once all the water is drained, remove the washer pump filter by twisting it counter-clockwise.

    Note: On some Samsung washers, the washer pump filter (A) is similar to the cap on a medicine bottle. Push in and twist to remove.

    Remove and clean the washer pump filter
  5. Using a small toothbrush or other similar soft bristle brush, wash any dirt or other materials from the pump filter. Inspect the drain pump impeller located inside the pump filter housing to make sure it is clean.

  6. Once the pump filter is clean, reinsert it and twist it clockwise until it's secured in the vertical position.

  7. Place the drain hose's cap firmly back onto the drain hose and secure the drain hose in the mounted clip before closing the access panel.

  8. Note: If these steps don't match with your front load washing machine, check out the user manual.

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help