How do I Delete all my Personal Information from my Galaxy S4 Google™ Play edition?
Your mobile device enables you to delete all of your personal information from the device (the memory card is not affected). This lets you ensure your data are removed before sending the device in for replacement or repair, properly disposing of the device, or giving the device to a friend or family member to use.
Delete All Personal Information
• Your personal information cannot be recovered after using this feature.
• Please save any personal information you need to your computer prior to using this feature.
To delete all of your personal information from your device, from the Home screen, touch Menu > System settings > Backup & reset > Factory data reset.
Read the information provided and then touch Reset phone.
If you have a security lock enabled on the device, you will be prompted to enter the lock information before proceeding.
Touch Erase everything to delete all information and downloaded applications.
The process may take a few minutes while your device removes your personal data and restores the Android™ platform to its original state. You can reinstall any downloaded or purchased applications from Google Play™ Store.
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