Can I use a case on my device and still use Samsung Pay?
You can use Samsung-approved cases or covers on your device with Samsung Pay. If you are using a third-party (non-OEM) case or cover, you may experience issues when attempting to make a payment. This is generally encountered with a very thick case or cover obstructing the communication between the mobile device and payment terminal. You may experience issues with third-party cases or covers when verifying your identify using your fingerprint. Be sure the case or cover is not blocking the Home key, preventing the sensor from reading your fingerprint. If you are experiencing issues when making a payment with Samsung Pay, remove your case or cover from the device and try again.
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