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Clearing the App Cache/Data on Your Samsung Galaxy Note Pro 12.2

If an app on your device is not responding, you can clear the temporary files from the app cache to free up memory. If the app remains unresponsive, or if there is an app you want to reset to factory settings without uninstalling it, you can clear the app data. Clearing app data can also free up memory on your device.

Screens and the available settings may vary by wireless service provider and software version.

Clear the App Cache

  1. From the Home screen, touch Apps.

  2. Touch Settings.

  3. Touch the GENERAL tab.

    To switch to the tab view, touch More options > Switch to tab view.

  4. Touch Application manager.

  5. Swipe to the ALL tab.

  6. Touch the app whose cache you want to clear.

  7. Touch CLEAR CACHE.

Clear the App Data

Clearing app data will reset the app to factory default settings. All personal settings, such as bookmarks and saved passwords, will be deleted.

  1. From the Home screen, touch Apps.

  2. Touch Settings.

  3. Touch the GENERAL tab.

    To switch to the tab view, touch More options > Switch to tab view.

  4. Touch Application manager.

  5. Swipe to the ALL tab.

  6. Touch the app whose data you want to clear.

  7. Touch CLEAR DATA.

  8. Review the information about deleting the app data and then touch OK.

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