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Deleting All Personal Information from Your Galaxy Tab E 8.0

Your device lets you perform a factory reset to delete all of your personal information from the device (the microSD™ card is not affected). This feature lets you ensure your data are removed before sending the device in for replacement or repair, properly disposing of the device, or giving the device to a friend or family member to use.

Screens and settings available may vary by wireless service provider and software version.

Perform a Factory Reset

Your personal information cannot be recovered after using this feature. Please save any information you need prior to using this feature.

  1. From the Home screen, touch Apps.   

  2. Touch Settings.

  3. Scroll to and touch Backup and reset.   

  4. Touch Factory data reset.

    Samsung Galaxy Tab E 8.0 Factory Data Reset
  5. Review the information provided. If available, mark the Format SD card checkbox if you also want to delete the information on your microSD card.    

    Formatting your microSD™ card will remove all personal information from the card. This information cannot be recovered.

  6. Touch RESET DEVICE.   

    Samsung Galaxy Tab E 8.0 Factory Data Reset
  7. If you have a security lock set on the device, you will be prompted to enter the lock information before proceeding.

  8. Touch DELETE ALL to delete all information and downloaded apps.

The process may take a few minutes while your device removes your personal data and restores the Android platform to its original state. You can reinstall any downloaded or purchased apps from Google Play store.

Turn On Remote Factory Reset

Remote lock and erase is turned off by default. Follow the steps below to turn it on.

  1. From the Home screen, touch Apps.

  2. Touch Google Settings.

  3. Touch Security.   

  4. Touch the slider next to Allow remote lock and erase to turn it on. 

    Samsung Galaxy Tab E 8.0 Factory Data Reset
  5. Touch ACTIVATE.

    Samsung Galaxy Tab E 8.0 Factory Data Reset

Perform a Remote Factory Reset

Google offers an Android Device Manager app that lets you track your Android device's location and reset its memory remotely. Both Location services and the erase feature must be turned on and active on the device.

  1. From your computer, sign in to the Android Device Manager webpage using the Google Account associated with the device you want to locate.

  2. Click Accept to allow the location data to be sent to Google.

  3. An interactive dialog box displays in the top-left corner.

    Samsung Galaxy Tab E 8.0 Factory Data Reset
  4. Click Erase.

  5. Click Erase again to confirm deletion.

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