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Clearing the App Cache/Data on Your Samsung Galaxy Note 5

If an app on your device is not responding, you can clear the temporary files from the app cache to free up memory. If the app remains unresponsive, or if there is an app you want to reset to factory settings without uninstalling it, you can clear the app data. Clearing app data can also free up memory on your device.

Screens and settings available may vary by wireless service provider and software version.  

Clear the App Cache

  1. From the Home screen, touch Apps.

  2. Navigate to Settings.

  3. Scroll to and touch Applications.

    It may be necessary to switch the Settings menu to list view by touching More options > View as > List view.

  4. Touch Application manager.

  5. Touch an application for which you want to clear the cache.

  6. Touch Storage.

  7. Touch CLEAR CACHE.

Clear the App Data

Clearing app data will reset the app to default settings. All user preferences and personal settings, such as bookmarks and saved passwords, will be deleted.

  1. From the Home screen, touch Apps. 

  2. Navigate to Settings.

  3. Scroll to and touch Applications.

  4. Touch Application manager.

  5. Touch an application for which you want to clear the data.

  6. Touch Storage.

  7. Touch CLEAR DATA.

  8. Review the information and touch DELETE.

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