1. Home
  2. /
  3. How Do I Format the microSD™ Card on My Samsung Galaxy S5 Active? (SM-G870A)

How Do I Format the microSD™ Card on My Samsung Galaxy S5 Active? (SM-G870A)

You can use a microSD™ (not included) to add additional memory space to your device. Your device has been tested to support up to a 64GB memory card.

The available screens and settings may vary by wireless service provider and software version.

Format a microSD™ Card

To prevent losing all your stored data when formatting an SD™ card, backup your stored music and photo files.

  1. From the Home screen, touch Apps.

  2. Navigate to Settings > Storage > SD card > Format.

  3. To confirm the format, touch FORMAT.

Remove a microSD™ Card

To prevent damage on the information stored on the memory card, always unmount the card before removing it from the device.

Some apps may stop working until you mount the SD™ card again.

  1. From the Home screen, touch Apps.

  2. Navigate to Settings > Storage > SD card.

  3. Touch Unmount to remove your SD™ card safely.

  4. The word Unmounted will appear under SD card.

  5. Remove the microSD™ card from your device.

Was this content helpful?

Comments:
69 people found this helpful.
Samsung Customer Service

Samsung Customer Service

Need a repair for your Samsung Smartphone or Tablet?

Visit a Customer Service Location for hands-on service and expert advice.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.