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What is Samsung PC Help and how do I use it? (NP740U3L & NP740U5L)

Samsung PC Help can guide you through any issues you may have with your computer. You will recieve notifications about important issues. You can also search for topics for your specific model. Samsung PC Help is available for download in the Google Play Store.

Installing Samsung PC Help

  1. From the Home screen, navigate to Apps > Play Store.

        

  2. Search for Samsung PC Help. Then, touch Samsung PC Help.

       

       

  3. Touch INSTALL.

       

  4. Please wait until the installation is complete.

Registering Your Product

  1. From the Home screen, navigate to All Apps > Samsung PC Help.

       

  2. Touch Settings. Then, touch Register.

       

       

  3. Enter the product code. Then, touch Register.

       

       

  4. Your computer is now registered.

Using Samsung PC Help

  1. From the Home screen, navigate to All Apps > Samsung PC Help.

       

  2. Touch the desired help option. For this example, touch FAQ.

       

       

  3. To view more topics, swipe up.

       

  4. To open and view a help topic, touch the desired topic.

       

       

  5. To view more information on the topic, swipe up.

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