1. Home
  2. /
  3. Wearing the Level Active Earbuds Correctly (EO-BG930)

Wearing the Level Active Earbuds Correctly (EO-BG930)


When worn correctly, the Level Active Earbuds will stay in your ears no matter what your activity is!


Wearing the Headset

• Do not bend or twist the headset excessively.

• Do not apply excessive pressure on the headset.

• Do not pull on any part of the headset excessively.

To wear the headset correctly, place each ear hook over your ears.


Adjusting the Cable's Length and Managing the Cable

Do not pull excessively on any part of the headset while using the cable holders. This can damage the headset.

You can adjust the headset cable's length and keep the cable neat by using the cable holders.

  1. Insert the headset cable into the cable holders. Then, hold the cable holder and gently pull the headset cable to adjust the length.



  2. After adjusting the length, insert the headset cable into the last opening on the holders.


Was this content helpful?

201 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.