Keep your Samsung smart watch running in top shape
Your watch is really durable, but just like everything else, it needs some love. Make sure you’re giving it the very best care. We have some tips to keep your watch running smoothly. You can increase the battery life, clear storage, and clean the memory to make sure it's always running great.
Note: Available screens and settings may vary by provider, phone, or watch.
Use the About watch feature
Every watch performs a little differently. Once you know what's going on with your watch, you'll know what to expect.
Open the Galaxy Wearable app on your phone, and then tap About watch or About Gear. From there, you can choose between Battery, Storage, and RAM. Adjust the settings as needed to keep your watch running smoothly.
Increase battery life
Just like people, watches perform better when they have some energy in reserve. You can use Power saving mode or Watch only mode to increase your watch's battery life.
To access these features, navigate to Settings on your watch. Swipe to and tap Battery. Then, choose your desired setting.
Default or Standard: The standard power mode where you can use all of your watch's features.
Power saving mode: This mode will use a grayscale Home screen, turn off all functions (except calls, messages, and notifications), turn off Wi-Fi, and limit your watch's performance.
Watch only: This mode will let you use the watch like a normal watch but will disable all smart functions.
Optimize battery: Optimize your watch's battery by changing certain settings. This feature is only available on the Galaxy Watch Active and Galaxy Watch Active2.
Clear some space
Got too much junk cluttering up your watch? Time to clean it up.
From your phone, open the Galaxy Wearable app. Tap About watch or About Gear, and then tap the Storage icon. Next, tap Clean now. You can also see how much space images, audio files, and apps are taking up on your watch.
Free up memory
Stop apps that are running in the background, so your watch has room to breathe.
From your phone, open the Galaxy Wearable app, and then tap About watch or About Gear. Next, tap the RAM icon. Deselect the apps you want to keep running, and then tap Clean now.
Note: By default, all apps will be selected to stop running.
Other answers that might help
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864