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Secure your Samsung Galaxy devices

Phone left on table

Losing your phone or other Galaxy devices can be extremely stressful and upsetting. After all, from banking information to invaluable memories, your whole life is stored on that phone. Most Galaxy devices come with Find My Mobile built-in. Make sure everything is set up now in the event you lose or misplace your device. There are also other services you can use to locate your device; see which service fits you best.

Note: Available screens and settings may vary by wireless service provider, software version, and model.

Set up Find My Mobile

Before you can access your phone from your computer or the Find My Mobile website, the Remote controls feature on your phone must be on.

From your phone, navigate to Settings. Search for and select Find My Mobile, and then tap the switch next to Remote controls. Adding a Samsung account to your phone will turn this on automatically.

Turn on Remote unlock from the same screen. This feature will let you unlock your phone using the Find My Mobile website if you ever forget your password. Just tap the switch next to Remote unlock, and then follow the on-screen instructions to finish.

Remote controls feature is on in Settings

Find My Mobile requirements

In order to use Find My Mobile, these conditions must be met:

  • The phone must be turned on.

  • The phone must be connected to a stable network connection.

  • A Samsung account must be added to your phone.

  • Remote control must be enabled on the phone. This feature will be turned on by default when you add a Samsung account to your phone. 

  • Remote unlock must be activated in order to use the Find My Mobile unlock feature.

Find My Watch requirements

In order to use Find My Watch, these conditions must be met:

  • The watch must be turned on.

  • The watch must be connected to the phone through the Galaxy Wearable app with a stable Bluetooth, Wi-Fi, or LTE network connection.

  • The phone connected to the watch must have a Samsung account added.

  • The watch must have Remote connection enabled.

Find My Earbuds requirements

In order to use Find My Earbuds, these conditions must be met:

  • The earbuds must be turned on.

  • The earbuds must be connected to a phone through the Galaxy Wearable app.

  • The phone connected to the earbuds must have a Samsung account added.

Other services for lost phones or tablets

Google's Find My Device

Find My Device is built into Android devices through Google Play Services. Meaning, you will need a Google account to use this service. You can set a new password, make your phone ring, display a message, lock and wipe your phone, and more. To verify this feature is turned on, from Settings, tap Google, tap Security, and then tap Find My Device. If off, tap the switch to turn on. If you added a Google account to your phone, this feature is automatically turned on.

Note: Google's Find My Device only works on phones and tablets.

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