Get Your Samsung Product Repaired
From phones to TVs and everything in between, we’re here to help. How and where you can get support is almost limitless. With Premium Care, your location is our location. Don't have Premium Care? Don't worry, you can opt to use our Self Service options, visit us at one of our Walk in Service locations, or let us offer you a hand with Social, Live Chat, Email, and Voice support!
Not all services are available for all products at all locations.
Contact Us Using Social Media or Give Us a Call
When you're having trouble finding local service, not sure if your product is covered, or maybe you just have a cracked screen on your phone and need to know what it's going to cost. Contact us on Twitter, Facebook, give us a call at 1-800-Samsung (1-800-726-7864), Email Us, or even Ask the Community!
Learn More About Our Self Service Options
Use our Service Locator to find a service location near you. This is a great service option if you need a Samsung product repaired that isn't covered under the original or extended warranty; make a list and call a shop or two and do some comparison shopping. If you need to manage or set up an in-home appointment, log into your Samsung Account and then visit our online Support Center!
Find and Visit a Walk In Service Location
For a full list of services offered at 837 Washington Street or the Bergen Town Center service locations, visit the Samsung Customer Service website. If you don't live near a location, but want all of the same great services for your phone, visit one of the many BestBuy or UBreakiFix service locations across the country.
Use Premium Care
You won't find a better service option than Samsung Premium Care. With Premium Care, you get more than just protection for your new Galaxy phone — you get a team of experts ready to come to you. Got questions? Check out our Premium Care FAQs! To schedule an appointment, visit us at www.samsung.com/us/premiumcare/oops.
Find Genuine Samsung Parts and Accessories
Whether you’re looking for Mobile Accessories, Home Appliance Accessories, TV and Home Theater Accessories, or Computing Accessories, discover the latest Samsung accessories by visiting our online store.
If you’re looking for a part number or are interested in purchasing Samsung Genuine Parts, visit the largest authorized Samsung parts and Accessories distributer at Samsungparts.com.