Use Samsung Members to Troubleshoot Your Device

Use Samsung Members to Troubleshoot Your Device

Samsung Members has an ever-growing library of support content to help you use your Galaxy, as well as solve issues you may be experiencing. Watch a quick tutorial video on how to clear the app cache and speed up your phone, or read an article about finding your Gear if you lose it. You can also find troubleshooting help for issues from A to Z.

Find Support Content in Samsung Members

Whether you're looking for Life Hacks like planning for a music festival or hands-on advice to Do More with your phone or Gear's sound settings, you can find it all in Samsung Members. You can find content in the Discover and Recommended sections, or search by keyword using the Search icon at the top right. Here are the different types of content you can view:

  • Solution: Get Answers in Get Help tab to all your burning questions about your device. Search by topic, including browsing Power & Battery, Ports and Connections, Connectivity, and get troubleshooting tips.

  • Getting Started: Get to know your new Samsung device with instructional articles.

  • Skills: Check out a course of articles or videos centered on mastering a particular skill.

  • Tips: Short videos give you quick answers about using your device.

  • Do More: Tricks to help you master your device.

  • Featured: Learn about current Samsung products and services.

  • Life Hack: Tricks that help you simplify your life with your Samsung device.

  • Community Buzz: Ask questions and share solutions with other Samsung owners.

Samsung Members Explore

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