Set up the SmartThings Wifi Hub for the first time

A family watching TV with a SmartThings Wifi Hub nearby

Once you set up the SmartThings Wifi Hub, you can get fast and reliable Wi-Fi coverage, plus total connectivity for all your smart devices. It has everything you need for your smart home, all in one hub. Connect and control compatible lights, cameras, and more SmartThings devices and enjoy corner-to-corner Wi-Fi coverage in every room.

Set up SmartThings Wifi

Note: If you are adding Z-Wave devices that have been connected previously, make sure they have been removed or excluded before adding them to the new hub.

Once you set up SmartThings Wifi, you’ll never deal with slow internet again – whether you’re upstairs, downstairs, or in the basement.

First, download the SmartThings app from the Play Store or App Store on your phone. Next, connect the SmartThings Wifi Hub to your modem. Plug one end of the included Ethernet cable into the IN port on the hub. Then, plug the other end to the LAN port on the modem. Next, plug the AC/DC adapter into the DC port on the hub and plug it into a wall outlet or power strip. Make sure to use only Samsung-approved adapters.

A SmartThings Wifi Hub

SmartThings Wifi will turn on and the indicator light will flash green. Now, open the SmartThings app on your phone. The hub should be detected automatically.

If SmartThings Wifi isn't automatically detected, make sure you are within 15 feet of the hub. You can manually add the hub from the SmartThings app. Tap Menu (the three horizontal lines), and then tap the Location drop-down menu to select the location for the hub. Tap Add (the plus sign), and then tap Device. Under By device type, tap WiFi/Hub, and then tap SmartThings.

A list of SmartThings Wi-fi and hubs

Select your hub, and then tap Start. You can choose to set up a new Wi-Fi network, or you can extend an existing network. Tap OK, and then tap Next. Connect the hub's power cable, then tap Next, and then wait until the hub's indicator light blinks red and green. Tap Next to finish.

Reset SmartThings Wifi

Note: Performing a factory reset will remove all settings and configurations on SmartThings Wifi, including connections between the hub and other devices.

Experiencing interruptions or hiccups in your Wi-Fi service? Resetting the hub is often the easiest solution. Just keep in mind performing a reset will remove all data from SmartThings Wifi.

To reset the SmartThings Wifi Hub, use a small SIM card removal tool, pin, or tweezers to press and hold the Reset button on the hub. Hold it until the blue indicator light flashes. Once the green indicator light begins blinking, you can reconnect the hub. If desired, you can also factory reset through the SmartThings app.

The Reset button highlighted on the SmartThings WiFi hub

Set up using a static IP

If you have an unsuccessful attempt to set up SmartThings Wifi, you will see an option to set your IP address manually.

Some homes, hotels, or offices use a static IP address that never changes, unlike most devices that use dynamic IPs, which change constantly. You will need to contact the network administrator and request your IP and WAN settings. Tap Set IP address manually. Enter the IP and other settings listed, and then tap Done.

Note: You can also set up using a PPPoE.

A list of Static IP settings

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