Manage photos and videos on your Family Hub smart fridge

Samsung Fridge showing Picture gallery

Your Family Hub comes preloaded with pictures and videos, but what fun is that when you don't know the people in them? Using the latest version of the Family Hub mobile app, you can upload your own photos and videos to use for wallpapers or the Family Board. The Family Hub screen is like having a digital photo album on your fridge.

Add photos or videos to the Family Hub

If a picture or video would go perfectly on your Family Board, you can upload it to the Family Hub panel.  You just need the Family Hub app installed on your phone. If you already have the app, make sure it's updated to the latest version.

  1. Once it's downloaded on the phone and ready to go, open the Family Hub app, and then tap All.
     

  2. Tap Upload Photos. Choose between the Photo tab or Video tab, and then select your desired pictures or videos.

     

    Note: You cannot upload photos and videos together at the same time. It will need to be done separately.

     

    Video being uploaded through the Family Hub app
  3. Tap Upload in the upper right corner; the items you selected will be automatically added to your Family Hub.
     

  4. You can view the uploaded photos or videos on the Family Hub panel by navigating to Apps, tapping Gallery, and opening the Downloads folder. All media items uploaded through the app will appear in this folder. You can also use your photos and videos to decorate the fridge's Family Board.

Delete photos and videos from the Family Hub

Maybe you went a little overboard and sent too many photos and videos to your Family Hub. No worries, you can delete them from the Hub at any time.

  1. On the Family Hub panel, tap the Apps icon, and then tap Gallery.
     

  2. Select your desired media item(s), and tap Delete.
     

  3. Tap Delete again to confirm. The items will be permanently removed from the Family Hub.

7 items selected to be deleted from Family Hub Gallery

Make your photo a wallpaper

Once you've got your favorite picture uploaded to the Family Hub, you can set it as a wallpaper on your Home screen. It's as easy as changing the background on your phone.

Note: You cannot use videos as wallpapers.

The Home Screen Wallpaper menu with different wallpapers displayed

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help