1. Home
  2. /
  3. Manage data on your Samsung SSD

Manage data on your Samsung SSD

Samsung SSD getting backed up to laptop

Solid state drives (SSDs) can be much faster and more reliable than traditional hard disk drives (HDDs). However, they occasionally still have problems and can even fail. Here are some tips for preventing data loss, warning signs that an SSD is going bad, and some suggestions for recovering or restoring data if your SSD does fail.

Preventing Data Loss

Back up your data

Never put all your eggs in one basket. Even though hard drives last a long time, you never know when theft, damage, or other scenarios may happen, so it makes sense to have your most precious data (like pictures and memories, or important documents) in more than one place. Many online services offer cloud backup options as well to automatically back up your data so you don't even have to remember to. All you have to do is sign up and turn it on.

Check the health of your SSD

Download and install Samsung Magician to examine the health of your SSD. You can check the S.M.A.R.T status, which hard drives use to report when they are beginning to fail. You can also update the firmware if an update is available, and certain models can also run a diagnostic scan. You can also benchmark your hard drive periodically and compare its performance with past benchmarks to see if it's still performing well.

Warning signs that your SSD is failing

  • Fails to save, move, or read files: If you try a move a file and receive an error message saying that it could not be moved, or that a file could not be read or saved, you may want to run some repair software. The drive may just have some corrupted files, but it's also a sign that there is damage.

  • Computer crashes on boot up: If your computer crashes when booting up, but after rebooting a couple of times it starts to work, this could indicate a problem with your SSD. You can run the repair software, and even try reinstalling your operating system, but this could mean your SSD is close to failing.

  • Has S.M.A.R.T. errors: The easiest way to check your Samsung SSD for errors is to download and install Samsung Magician software. Then, open the program, go to Drive Details, select your SSD, and click the S.M.A.R.T. button. If any of the tests show anything other than OK in the Status column, your hard drive is close to failing. While using Samsung Magician, some models of SSD can also run a Diagnostic Scan for more information.

Recovering data from a failed SSD

It can be difficult to recover much data from an SSD that has actually failed. That's why it's important to keep backups and know the warning signs. However, there are a lot of third party data recovery software programs available for you to try to recover it yourself, or look for a data recovery service.

Other answers that might help

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Fri: 9AM to 12AM (EST) Sat: 9AM to 9PM (EST) Sun: Closed Printer support visit: hp.com/support/Samsung

Message Us

Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913

Mon – Fri: 9AM to 12AM (EST) Sat: 9AM to 9PM (EST) Sun: Closed

Help with your Order

Your order, returns, refunds and trade-in questions answered

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help