Frequently asked questions about Samsung DeX

Samsung DeX lets you connect your phone or tablet to a PC or TV so you can view your device’s screen on a larger display. This makes it easy to see your apps and messages, as well as transfer content from one device to another. If you have questions about using Samsung DeX, you can review our guide to learn more.

Galaxy tablet wirelessly connected to a Samsung TV using Samsung DeX
Galaxy tablet wirelessly connected to a Samsung TV using Samsung DeX

Frequently asked questions about Samsung DeX

Dex FAQs

Samsung DeX compatibility

Note
PCs running Linux or Chrome OS are not supported.

DeX Pad and DeX Station

  • Galaxy S Phones: S8 series, S9 series, S10 series, S20 series, S21 series, S22 series, S23, S24 series, and S25 series.
  • Galaxy Note phones: Note8, Note9, Note10 series, and Note 20 series.

DeX cable or HDMI cable

  • Galaxy S Phones: S8 series, S9 series, S10 series, S20 series, S21 series, S22 series, S23 series, S24 series, and S25 series.
  • Galaxy Note phones: Note8, Note9, Note10 series, and Note 20 series.
  • Galaxy foldables: Fold, Z Fold2, Z Fold3, Z Fold4, Z Fold5, Z Fold6, Z Fold7, and Z Flip7.

    Note: The Z Flip7 FE and previous Flip series are not compatible with DeX using a DeX cable, HDMI cable, DeX on PC, or wireless DeX with a TV or monitor.
  • Galaxy A phones: A90 5G.
  • Galaxy Tablets: Tab S4, Tab S5e, Tab Active Pro, Tab S6, Tab S7 series, Tab S8 series, Tab S9 series, Tab S10 series, and Tab Active 3.

    Note: The Tab S9 FE is not compatible with HDMI output.

Wireless DeX with a TV or Monitor

  • Galaxy S Phones: S9 series, S10 series, S20 series, S21 series, S22 series, S23, S24 series, and S25 series.
  • Galaxy Note phones: Note9, Note10 series, and Note 20 series.
  • Galaxy foldables: Fold, Z Fold2, Z Fold3, Z Fold4, Z Fold5, Z Fold6, Z Fold7, and Z Flip7.

    Note: The Z Flip7 FE and previous Flip series are not compatible with DeX using a DeX cable, HDMI cable, DeX on PC, or wireless DeX with a TV or monitor.
  • Galaxy A phones: A90 5G.
  • Galaxy Tablets: Tab S5e, Tab S6, Tab S7 series, Tab S8 series, Tab S9 series, Tab S10 series, and Tab Active 3.

    Note: The Galaxy Tab S9 FE is not compatible with Wireless DeX.
Note
DeX on PC is not supported on the Galaxy S25 series, Z Fold7, Z Flip7, or other models updated to Android 15 and One UI 7 and above. Instead, you can use Link to Windows.

DeX on PC

  • Galaxy S Phones: S9 series, S10 series, S20 series, S21 series, S22 series, S23 series, and S24 series.
  • Galaxy Note phones: Note9, Note10 series, and Note 20 series.
  • Galaxy foldables: Fold, Z Fold2, Z Fold3, Z Fold4, Z Fold5, and Z Fold6.

    Note: The Z Flip7 FE and previous Flip series are not compatible with DeX using a DeX cable, HDMI cable, DeX on PC, or wireless DeX with a TV or monitor.
  • Galaxy A phones: A90 5G.
Read less

Where can I install Dex for Windows PCs?

Note
DeX on PC is not supported on the Galaxy S25 series, Z Fold7, or other models updated to Android 15 and One UI 7 and above. Instead, you can use Link to Windows.
DeX can be installed on PCs operating Windows 10 and above. Use our link to download Samsung DeX on your compatible Windows PC.
Read less

Is copying and pasting text between a PC and Samsung DeX supported?

Note
Dex can be installed on PCs operating Windows 10 and above. Use this link to download Samsung DeX on your compatible Windows PC
If you copy and paste files from your PC to apps such as Samsung Email, Messages, Samsung Notes, or Samsung Members on the Samsung DeX screen, you can attach or insert those files directly into the relevant app. If you copy and paste a folder instead of files, the entire folder structure will be copied.
Read less

Does Samsung DeX support Smart View wireless mirroring?

If you are using Samsung DeX you will not be able to cast the phone’s screen with Smart View, however if you are using wireless DeX, the DeX screen will be cast to your display.
Read less

Can I use Samsung DeX with a battery pack?

In general, you should not use Samsung DeX with a battery pack. However, DeX may work with some battery packs. Using a genuine Samsung power supply is recommended.
Read less

Can I charge my phone or tablet while using Samsung DeX on a PC?

Note
The amount of power supplied through a PC’s USB ports: USB 2.0: 5V, 0.5A; USB 3.0: 5V, 0.9A.
You can charge your device if it is connected to your PC with a cable. However, your device’s battery charging performance may vary, depending on how you’re using Samsung DeX. In general, a PC’s USB port supplies less power than a regular charger. Therefore, if you run apps that require high processing speeds that take up resources through Samsung DeX, the amount of power used by your device will be greater than the amount supplied through the USB port. In this case, the battery level may still drop gradually even if you are charging the device.
Read less

Can I use the S Pen with Samsung DeX?

Note
The Air Command feature is supported only when using DeX on a phone or tablet screen.
You can write or draw on your phone or tablet using the S Pen when your phone or tablet is connected to Samsung DeX. You can also control the apps running in DeX Mode using the S Pen Air Actions.
Read less

Can I add a widget to the Home screen of Samsung DeX?

No, Samsung DeX does not currently support widgets.
Read less

How can I switch to wireless Samsung DeX on a TV while using DeX on a tablet?

On your tablet, swipe down from the top of the screen using two fingers to open the Quick settings panel, and then touch and hold the DeX icon. A pop-up window will appear on your tablet; tap Start now. If this is your first time connecting to your TV with DeX, you may be prompted to allow permissions. Next, select your TV from the list to begin using DeX. For more information on wireless DeX mode, please see our guide for setting up Dex.
Read less

How do I update Samsung DeX for PC?

When Samsung DeX for PC starts, it will check for available updates. If there is an update available, an update notification window will appear. Select OK on this window to update Samsung Dex.

You can also manually check for updates in Samsung DeX. Navigate to Settings, select Samsung DeX, and then select About Samsung DeX. From here, you can update Samsung DeX if an update is available.

Read less

Samsung DeX troubleshooting

If you are having trouble using DeX, please check out our DeX guides.
Common error messages in Samsung DeX
External display troubleshooting for Samsung DeX
Samsung DeX mode will not start
Samsung DeX for PC screen not appearing
External Memory Details for DeX 
Keyboard and mouse issues in DeX mode
External speaker issues with DeX
Can't connect to the internet in DeX mode
Read less
Recommended Articles
Use the Samsung DeX screen on your Galaxy phone or tablet
Use the Samsung DeX screen on your Galaxy phone or tablet
Use the Samsung DeX screen on your Galaxy phone or tablet Are you tired of squinting to get a better look at images? When you want to see every detail of an image or video, use Samsung DeX. It lets you connect your phone or tablet to a monitor or TV for a larger and clearer view in desktop mode. It's also perfect for multitasking or using productiv
 Use Wireless DeX with a Samsung Smart Monitor
Use Wireless DeX with a Samsung Smart Monitor
Use Wireless DeX with a Samsung Smart Monitor Aside from being the perfect companion to your PC, the Smart Monitor and Odyssey Ark gaming screen can also connect to your Galaxy phone or tablet! Use the DeX feature to wirelessly control your device through your monitor when you need to multitask or view something that's difficult to see. DeX will di
 Use a keyboard and mouse with Samsung DeX
Use a keyboard and mouse with Samsung DeX
Use a keyboard and mouse with Samsung DeX Samsung DeX lets you connect your phone or tablet to a PC, monitor, or TV for a desktop mode experience. Plus, wired and wireless accessories like a keyboard and mouse can be connected to your devices at the same time for easy navigation. You’ll be able to move around the DeX screen, open apps, and view you
Was this content helpful?
Previous Next
Table of contents
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
auto-contact_us-pc-2x auto-contact_us-pc-2x
Contact
action minus
samsung logo
Contact us
We're here for you.
action minus
samsung logo
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Home Electronics & Appliance 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • IT/Computing 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Text Support 24 hours a day 7 days a week
flag
Go to site