Cannot view or create shared albums in Gallery on Galaxy phones

The Auto Blocker feature includes a Maximum restrictions option that will prevent you from viewing, accessing, and sharing albums in Gallery. Additionally, other Galaxy device users will not be able to invite you to their shared albums. You can turn off Maximum restrictions to resolve this.

Hand holding a Galaxy phone while displaying a prompt stating Auto Blocker is on maximum restrictions. To protect your security, shared albums can't be opened.

Cannot view or create shared albums in Gallery on Galaxy phones

Open Auto Blocker.

Navigate to and open Settings, then tap Security and privacy, and then tap Auto Blocker.

Auto Blocker highlighted and switch turned off in Security and privacy settings

Turn off Maximum restrictions.

Tap Maximum restrictions, and then tap the switch to turn it off.

Off tab highlighted and the switch turned off in Maximum restrictions settings

Access shared albums in Gallery.

Navigate to and open the Gallery app, and then tap the Albums tab. You’ll see the albums that have been shared with you under Shared albums.

Next, tap Add (the plus sign). Tap Shared album, then enter a name for the album, and then tap Create.

Shared album option highlighted in the Gallery app

Share the album.

Select how you’d like to invite someone to the album. You can tap Choose contacts or add Samsung account or Share link. Follow the prompts to share your new album.

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