Samsung washing machine is too noisy

This sound is often accompanied by movement from the washer, and it typically has a steady pattern or beat in time to the spinning of the washer. The sound may or may not be muffled.

This noise is normal when certain large or waterproof items (like bedsheets) are being washed.

If this occurs:

1. Confirm the load is balanced.
2. Make sure the washer is level.
3. Check that the shipping bolts are removed (front load models only).

An easy way to check if the shipping bolts are removed without pulling out your washer is to open the door and push against the drum. The drum should rotate freely and bounce slightly when you press against it, like it's connected to springs. If it only rotates but doesn't bounce, like it's connected to a rock, the shipping bolts are not removed.

If the issue continues, visit our Support Center to request service.

To help identify this noise, it is a rapidly repetitive "clatter," like two things vibrating against each other. It can either be a constant noise or have an irregular pattern.

Some types of clicking noises are normal at the beginning and end of a cycle. If this type of noise occurs throughout the cycle:

1. Verify the washer is level.
2. Look for anything rattling against the washer (like the power cord or drain hose).
3. Check the tub for loose objects.

If the issue continues, visit our Support Center to request service.

This type of noise is typically made by metal objects rubbing against each other, like an unoiled merry-go-round. It can either be a constant noise or a repetitive noise. Volume and/or pitch may increase or decrease.

If this type of noise occurs, immediately stop the cycle and reduce the weight of the load. In most cases, this noise is due to overloading.

To test if service is required, run a cycle with approximately 4 soaking wet bath towels (or a load with similar weight). If the noise occurs during this cycle, visit our Support Center to request service. Otherwise, the noise can be prevented by not overloading the washer.

Note: On certain models (such as the WA54R series), a grinding sound will occur if a drip pan with a large bulge is being used without installing the included leg rings. See the leg rings section of our installation article for more information.

If your washer makes a noise that sounds like a jet preparing for takeoff, visit our Support Center to request service.

Some of the possible causes for this noise come from excessive use of detergent (or non-HE detergent), or overloading the washer often, but once the noise occurs, service is required.